Best Free Live Chat Software
Free live chat software solutions are online tools that let businesses embed chat widgets on their website to offer human assistance in real-time. Website visitors, customers, or prospects can access the chat widgets and open chat windows to start interacting with the businesses. Free live chat apps offer many crucial and fundamental features, such as customization, real-time visitor tracking, analytics, chat routing, multi-chat management, and more. SMBs can leverage these features to increase engagement and boost customer satisfaction. If you are thinking about using these free live chat solutions & software to facilitate your customer support services, you are paving the way for gaining customer loyalty. Our dedicated researchers have done a wonderful job and created a list of the best free live chat software in the market. The list consists of free solutions that are renowned in the market, offer the best performance, and may be worth your while. Please have a look:
Note: Most of the products listed in this Free live chat software category offer free trial versions, though they have restrictions like time limits, fixed number of users, or limited features. For more options and features, compare and evaluate all live chat software to find the ...
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List of Top Free Live Chat Software
Zendesk Suite is a customer service software that streamlines interactions between businesses and their customers. It offers a unified interface for managing customer support across multiple channels like email, chat, phone, and social media. The suite includes ticketing system features for efficient issue tracking and resolution. Key functionalities also encompass a knowledge base for self-servic... Read more about Zendesk Suite
Available
$55 Per month
United States
HubSpot's Service Hub is an all-in-one platform that helps businesses provide exceptional customer service and support. With tools like ticketing, knowledge base, live chat, and customer feedback surveys, Service Hub enables businesses to streamline their support processes, improve customer satisfaction, and strengthen customer relationships. This user-friendly platform empowers businesses to del... Read more about HubSpot Service Hub
Available
$800 Per month
United States
Salesforce Service Cloud is a customer service application that combines various support features into one platform. It offers a comprehensive ticketing system that handles customer inquiries from multiple channels, like email, phone, and social media. The platform includes a knowledge base for self-service support, allowing customers to find answers quickly. Live agent chat and AI-powered chatbot... Read more about Salesforce Service Cloud
30 Days
$25 Per month
United States
Slack is a communication platform designed for teams, offering a streamlined way to collaborate. It organizes conversations into channels, allowing users to focus on specific topics or projects. Direct messaging enables private conversations, while file sharing makes document collaboration easy. Slack integrates with numerous apps, including Google Drive and Trello, enhancing its functionality. It... Read more about Slack
Available
$245 Per month
United States
Zoho SalesIQ is a sophisticated yet user-friendly software designed to enhance customer engagement and sales effectiveness for businesses. This tool uniquely integrates live chat, visitor tracking, and analytics capabilities, enabling businesses to interact with website visitors in real-time. With Zoho SalesIQ, companies can identify high-potential leads based on visitor behavior and history, prov... Read more about Zoho SalesIQ
15 Days
$7 Per month
India
Zoho Desk is a customer service software designed to help businesses manage customer support activities efficiently. It offers a range of features including a ticketing system, which organizes customer inquiries from various channels into a single interface for easier tracking and response. The software also includes a help center, allowing customers to find answers on their own through knowledge ... Read more about Zoho Desk
15 Days
$800 Per month
British Indian Ocean Territory
GetResponse is a versatile email marketing software tailored for small to medium-sized businesses. It simplifies creating engaging emails with its drag-and-drop email editor and a wide array of customizable templates. The software excels in automation, offering tools for autoresponders and triggered emails, which significantly improve marketing efficiency. GetResponse's standout feature is its adv... Read more about GetResponse
30 Days
$15.56 Per month
Poland
Sprinklr Service is a modern customer care platform designed to manage customer interactions across various digital channels. It centralizes communication from social media, messaging apps, email, and web chat into one unified dashboard. This tool enables efficient handling of customer inquiries and feedback. Features include automated responses to common questions, which helps in quick resolution... Read more about Sprinklr Service
30 Days
$199 Per month
United States
Appy Pie is a user-friendly app development software that revolutionizes app creation by eliminating the need for coding. It's a bit like having a virtual assistant guiding you through the entire process. With a simple drag-and-drop interface, you can effortlessly design your app's layout and functionality. It's a game-changer for small businesses and individuals who dream of having their apps wit... Read more about Appy Pie
7 Days
$16 Per month
United States
Freshdesk
Delight your customers with omnichannel support solutions that drive meaningful conversations across channels.
Freshdesk is a cloud-based customer service software offering a suite of tools to streamline support processes. It features a multi-channel ticketing system, allowing teams to manage conversations from email, chat, phone, and social media in one place. The software includes automation tools to assign tickets to the right agents and prioritize urgent issues. Freshdesk's self-service options, like k... Read more about Freshdesk
14 Days
$15 Per month
United States
Freshchat revolutionizes customer interaction with its intuitive and feature-rich live chat software. Tailored for businesses of all sizes, it offers an AI-driven chatbot that efficiently manages initial inquiries, routing complex issues to human agents. This ensures a seamless customer experience. Freshchat's multi-platform compatibility enhances its accessibility, making it easy to integrate int... Read more about Freshchat
14 Days
$18.01 Per month
United States
Helpshift is a digital customer service platform that streamlines how businesses handle customer support. It's mainly used in mobile apps and websites. Helpshift allows companies to manage customer queries efficiently using automation and live chat. One of its standout features is the in-app messaging system. This lets users get help without leaving the app, enhancing their experience. Helpshift a... Read more about Helpshift
30 Days
$150 Per month
United States
tawk.to is a popular live chat software notable for its free-of-charge usage model. This platform stands out with its simplicity and ease of integration into any website, allowing businesses to engage with visitors in real time. One of its key features is the ability to monitor visitor behavior, providing valuable insights into customer needs and preferences. tawk.to supports multiple languages, m... Read more about tawk.to
NA
Free
United States
RingCentral Contact Center is a cloud-based communication solution designed for customer service operations. It offers an array of features for efficient customer engagement and management. Key functionalities include interactive voice response (IVR), automatic call distribution (ACD), and omnichannel support, which allows agents to interact through various channels like voice, email, chat, and so... Read more about RingCentral Contact Center
14 Days
$9.99 Per month
United States
Help Scout is a customer service software designed to provide an efficient and organized way for businesses to handle customer support. It's primarily known for its shared inbox feature, which allows support teams to manage all customer emails in one place. This helps ensure that no customer query is missed or overlooked. Help Scout also offers a knowledge base platform, enabling companies to crea... Read more about Help Scout
Available
$22 Per month
United States
LiveChat
LiveChat is a complete customer service platform that delights your customers and fuels your sales.
LiveChat is an online customer service software renowned for its efficiency and ease of use. Primarily, it offers a live chat system that businesses can integrate into their websites, allowing for real-time communication with visitors. This feature is highly customizable, enabling companies to tailor the chat experience to fit their brand and customer needs. Beyond simple messaging, LiveChat inclu... Read more about LiveChat
14 Days
$20 Per month
Poland
Intercom is a user-friendly software that helps businesses communicate with their customers more effectively. Picture a tool that blends email, chat, and automation to create a seamless conversation experience. It's like having a virtual receptionist who never sleeps, always ready to greet website visitors and answer their questions in real-time. Businesses can personalize messages based on custom... Read more about Intercom
14 Days
$39 Per month
United States
Kayako is a versatile customer service software that excels in providing a unified customer support experience. Its standout feature is the integration of multiple support channels, including email, live chat, and social media, into a single platform. This allows teams to track and manage customer interactions more effectively. The software's user-friendly interface and customizable dashboards mak... Read more about Kayako
14 Days
Contact Vendor
United States
Jitbit Helpdesk is a user-friendly and efficient ticketing system designed for businesses seeking to improve their customer support. The software's core feature is its streamlined ticket management, which organizes customer inquiries from emails, chats, and other channels into a centralized system for easy tracking and resolution. Jitbit Helpdesk offers robust automation capabilities, enabling the... Read more about Jitbit Helpdesk
Available
$29 Per month
United Kingdom
Olark
Accessible live chat and chatbot software for sales, marketing and customer support on your website.
Olark is a user-friendly live chat software designed to help businesses connect with their customers in real-time. It's integrated into websites, allowing companies to offer instant support and answer questions. With Olark, visitors can chat directly with team members, improving customer service. The software features customizable chat boxes that match your website's look. It also offers real-time... Read more about Olark
14 Days
$29 Per month
United States
Genesys Cloud CX is a cloud-based customer experience platform that offers comprehensive tools for customer engagement and support. It provides a unified interface for handling communications across multiple channels, including voice, chat, email, and social media. Key features include an intuitive contact center solution, enabling efficient management of customer interactions. Genesys Cloud CX al... Read more about Genesys Cloud CX
Available
$90 Per month
United States
SendPulse stands out as a multifaceted email marketing software tailored for businesses seeking to enhance their digital communication. It's known for its user-friendly interface, appealing to both beginners and seasoned marketers. A key feature is the drag-and-drop email editor, enabling the creation of attractive, professional emails with ease. SendPulse offers a diverse array of customizable te... Read more about SendPulse
NA
Free
United States
CommBox is an AI-based customer communication platform designed to streamline and enhance digital interactions between businesses and their customers. Its primary functionality is the omnichannel inbox, which consolidates communications from various channels like email, SMS, social media, and live chat into a single, manageable interface. This integration ensures no customer query is overlooked, r... Read more about CommBox
Available
Contact Vendor
Israel
