Chatra

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Live chat, chat bots, email & social messaging for business.

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Chatra Evaluation Snapshot

Review the most important product facts, official access information, and SoftwareWorld’s page-level trust standards in one place.

User Rating5.0 / 5
Starting Price$17 / month
Free Trial7 Days
Free VersionNo
APINot specified
DeploymentCloud Hosted
HeadquartersUnited States
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Product Overview

Chatra Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About Chatra

Chatra is a modern live chat and customer communication software designed to help businesses engage website visitors, provide real-time support, and improve customer experience. The platform enables organizations to manage live chat conversations, chatbot automation, email communication, and visitor tracking from a centralized interface. With its intuitive chat widget and automation capabilities, Chatra allows support teams to respond faster, capture leads, and assist customers throughout their buying journey.

The system provides features such as automated chat triggers, visitor behavior monitoring, team collaboration tools, and mobile support, enabling businesses to deliver responsive and personalized customer interactions. 

Key benefits:
• Centralized live chat and customer communication management
• Automated chatbot workflows and visitor engagement tools
• Improved customer support response time and efficiency
• Enhanced lead generation and customer interaction visibility
Company Chatra
Founded 2014
Headquarters United States
Employees 1000+

Support

Email Chat

Training

Documentation

Licensing & Deployment

Proprietary Cloud Hosted Web-Based iPhone Android Windows Mac Linux

Typical Customers

Self-Employed Small-Business Midsize-Business
Languages Supported 8 languages available
Dutch English French German Italian Portuguese Russian Spanish
Industries Served 2 industries available
Computer Software Information Technology & Services

Why Choose Chatra

Problem it Solves

  • Problem it Solves Improves Customer Engagement With Centralized Live Chat And Automation

Target Users

  • Target Users Customer Support Teams
  • Target Users Sales Teams
  • Target Users E-commerce Businesses
  • Target Users SaaS Companies
  • Target Users Website Owners

Core Use Case

  • Core Use Case Provide Live Customer Support
  • Core Use Case Engage Website Visitors
  • Core Use Case Automate Chat Responses
  • Core Use Case Capture Sales Leads
  • Core Use Case Improve Customer Experience

USP

  • USP Live Chat Platform With Real-time Visitor Tracking And Automation

Editorial Buyer Guidance

Who Is Chatra Best For?

Review the buyer problem, target users, practical use cases, and product differentiator identified by the SoftwareWorld review team.

Problem It Solves

Improves Customer Engagement With Centralized Live Chat And Automation

Target Users

  • Customer Support Teams
  • Sales Teams
  • E-commerce Businesses
  • SaaS Companies
  • Website Owners

Core Use Cases

  • Provide Live Customer Support
  • Engage Website Visitors
  • Automate Chat Responses
  • Capture Sales Leads
  • Improve Customer Experience

Unique Selling Point

Live Chat Platform With Real-time Visitor Tracking And Automation

Category-Based Capabilities

Chatra Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

Live Chat Software 24 selected features Open category ↗
Transfers/Routing Document Storage Mobile Access Search/Filter Single Sign On Support Ticket Management Screen Sharing Reporting/Analytics Proactive Chat Auto-Responders Multi-Channel Communication Real Time Notifications Offline Form Collaboration Tools CRM Interaction Tracking Transcripts/Chat History Contact Management Geotargeting Chat/Messaging File Sharing Canned Responses Email Management Surveys & Feedback
Pricing Information

Chatra Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Per User
Preferred Currency USD ($)
Free Trial 7 Days
Free Version NA
Payment Frequency Monthly Payment
Essential
$17 Per Month

Prices shown are profile information and may not include taxes, regional differences, introductory terms, usage limits, or add-ons. Confirm current plans on the vendor website.

Verified User Feedback

Chatra Reviews

Approved reviews submitted through verified Google or LinkedIn reviewer accounts.

Write a Chatra Review ↗
5.0
Based on 2 approved reviews
5 stars 100%
4 stars 0%
3 stars 0%
2 stars 0%
1 star 0%
Stephanie P.
Stephanie P. CS Team Lead

Simple, Reliable Live Chat That Gets the Job Done

I’ve had a good overall experience with Chatra. It’s straightforward to use, and the real-time chat feature makes it easy for our team to respond to customers quickly. The interface is clean and uncomplicated, which helps us stay focused on conversations instead of figuring out the system. The only drawback I noticed was that cases weren’t automatically assigned to agents, so we had to manually pick them up. That said, it’s still been a dependable tool for day-to-day customer communication.

Reviewed on September, 2024
Anonymous reviewer
Anonymous Reviewer Avaliadora

Smooth Communication, Looking Forward to More Updates

The app makes communication with the company much easier and faster, and I really like being able to chat in real time—even while making a purchase. It’s simple to use and does exactly what it’s supposed to do. That said, I would love to see more frequent updates, whether it’s a refreshed layout or additional features to enhance the overall experience. Even so, it’s been a reliable and helpful tool for staying connected.

Reviewed on February, 2023
Alternative Products

Top Chatra Alternatives

Explore leading products commonly evaluated alongside Chatra.

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Frequently Asked Questions

Chatra FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

Chatra is a modern live chat and customer communication software designed to help businesses engage website visitors, provide real-time support, and improve customer experience. The platform enables organizations to manage live chat conversations, chatbot automation, email communication, and visitor tracking from a centralized interface. With its intuitive chat widget and automation capabilities, Chatra allows support teams to respond faster, capture leads, and assist customers throughout their buying journey.

The system provides features such as automated chat triggers, visitor behavior monitoring, team collaboration tools, and mobile support, enabling businesses to deliver responsive and personalized customer interactions. 

Key benefits:
• Centralized live chat and customer communication management
• Automated chatbot workflows and visitor engagement tools
• Improved customer support response time and efficiency
• Enhanced lead generation and customer interaction visibility

  • No, Chatra does not offer a free version.

  • Yes, Chatra offers a free trial.

  • No, Credit Card details are not required for the Chatra trial.

  • Chatra offers the following pricing plans & packages:

    Essential

    $17 Per Month

  • Chatra supports the following payment frequencies:

    • Monthly Payment

  • No, Chatra does not offer an API.

  • Chatra offers support with the following options:
    • Email , Chat

  • Chatra offers training with the following options:
    • Documentation

  • Chatra supports the following languages:
    • Dutch , English , French , German , Italian , Portuguese , Russian , Spanish

  • Following are the typical users of the Chatra:
    • Self-Employed , Small-Business , Midsize-Business

  • Chatra supports the following deployment:
    • Cloud Hosted

  • Chatra supports the following devices and operating systems:
    • Web-Based , iPhone , Android , Windows , Mac , Linux
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