Software Category

Best Free Live Chat Software - Page 2

Free live chat software solutions are online tools that let businesses embed chat widgets on their website to offer human assistance in real time. Website visitors, customers, or prospects can access the chat widgets and open chat windows to start interacting with the businesses. Free live chat apps offer many crucial and fundamental features, such as customization, real-time visitor tracking, analytics, chat routing, multi-chat management, and more. SMBs can leverage these features to increase engagement and boost customer satisfaction. If you are thinking about using these free live chat solutions & software to facilitate your customer support services, you are paving the way for gaining customer loyalty. Our dedicated researchers have done a wonderful job and created a list of the best free live chat software in the market. The list consists of free solutions that are renowned in the market, offer the best performance, and may be worth your while. Please have a look:

Note: Most of the products listed in this Free live chat software category offer free trial versions, though they have restrictions like time limits, fixed number of users, or limited features. For more options and features, compare and evaluate all live chat software to find the best fit for you.

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★★★★★4.6 average rating from 300 reviews
Last Updated: September 26, 2026
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Popular Picks in Live Chat Software

Gorgias Logo

Gorgias

   (4.0)

GetResponse Logo

GetResponse

   (5.0)

tawk.to Logo

tawk.to

   (4.3)

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Complete Product Directory

List of Top Free Live Chat Software - Page 2

Continue with products 26–50. Review each product’s overview, then open available tabs for buyer fit, use cases, features, integrations, pros and cons, and pricing.

Best Free Live Chat Software Products 26–50

Use search, filters, and available product tabs to evaluate the next 25 listings in this category.

25 products shown
#26

Genesys Cloud CX

🏆 SW Recommended

Choose the all-in-one cloud contact center solution

★★★★☆ 4.5 (2 Reviews)

Overview

Modern customer service teams need more than a traditional call center to deliver fast and personalized support across multiple channels. Genesys Cloud CX is a cloud based customer experience platform that brings voice, messaging, email, chat, and social interactions together in...

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Free TrialAvailable Starting Price$75 Per month HeadquartersUnited States
#27

Agile CRM

🏆 SW Recommended

Sales Enablement + Marketing Automation + Customer Service

★★★★☆ 4.5 (2 Reviews)

Overview

One line from Agile CRM's own marketing sums up its pitch pretty well: sell and market like the Fortune 500, without the Fortune 500 budget or complexity. It's an all in one platform bundling sales enablement, marketing automation, and customer service into a single system, aimed...

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Free TrialNA Starting Price$8.99 Per month HeadquartersUnited States
#28

An ideal way to communicate

★★★★☆ 4.5 (2 Reviews)

Overview

Fleep is a simple and practical team communication tool built for real work conversations, not just quick chats. It helps teams communicate clearly with coworkers, clients, and external partners without forcing everyone into the same company workspace. Conversations stay organize...

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Free TrialAvailable Starting Price€5 Per month HeadquartersEstonia
#29

Pure Chat

🏆 SW Recommended

Live Chat Software for Businesses

★★★★☆ 4.5 (2 Reviews)

Overview

Pure Chat is a user-friendly software developed to enhance customer communication through live chat capabilities. It's exceptionally easy to set up and integrates seamlessly with websites, allowing businesses to interact instantly with visitors. Key features include real-time ana...

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Free Trial30 Days Starting Price$13 Per month HeadquartersUnited States
#30

Live Chat Software for Websites

★★★★☆ 4.5 (2 Reviews)

Overview

JivoChat is a comprehensive live chat and omnichannel customer communication software designed to help businesses manage customer conversations, provide real-time support, and improve online engagement. The platform centralizes live chat, chatbot automation, email, phone, and soc...

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Free Trial14 Days Starting Price$19 Per month HeadquartersUnited States
#31

Implement multi-channel customer support software with powerful tools to reduce support time

★★★★☆ 4.5 (2 Reviews)

Overview

UseResponse is a comprehensive customer support and feedback system tailored for businesses seeking to enhance customer engagement and service. Its standout feature is the all-in-one feedback tool, which consolidates customer suggestions, questions, and problems, fostering an int...

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Free Trial14 Days Starting Price$49 Per month HeadquartersUnited States
#32

Korra

🏆 SW Recommended
★★★★☆ 4.5 (2 Reviews)

Overview

Korra is an advanced artificial intelligence software platform that helps businesses harness the power of AI to solve complex problems, automate processes, and enhance decision-making. Korra’s core capabilities include machine learning, natural language processing, and predicti...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersIsrael
#33

3CX

🏆 SW Recommended

Business Communication Solutions & Software

★★★★☆ 4.4 (2 Reviews)

Overview

3CX is a versatile, software-based PBX (Private Branch Exchange) solution designed to manage business communications. It supports both VoIP (Voice over Internet Protocol) and traditional phone lines. 3CX offers features like video conferencing, live chat, and mobile apps, facilit...

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Free TrialMore than 30 days Starting PriceContact Vendor HeadquartersUnited States
#34

Vision Helpdesk

🏆 SW Recommended

Customer Service Software

★★★★☆ 4.4 (2 Reviews)

Overview

Managing support for one product is straightforward enough, managing it across several brands or client companies at once is where most help desk tools start to struggle. Vision Helpdesk built a specific answer to that second problem, Satellite Help Desk, which lets a business ru...

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Free Trial30 Days Starting Price$12 Per month HeadquartersIndia
#35

AI-First Customer Support Automation Built on Your Data

★★★★☆ 4.4 (2 Reviews)

Overview

Forethought is an enterprise-grade AI-powered customer support automation software designed to help organizations automate ticket resolution, optimize helpdesk workflows, and improve customer service efficiency. The platform uses advanced machine learning and predictive intellige...

Read more about Forethought  
Free TrialAvailable Starting PriceContact Vendor HeadquartersUnited States
#36

tawk.to

🏆 SW Recommended

"100% FREE live chat software for your website!

★★★★☆ 4.3 (19 Reviews)

Overview

tawk.to is a popular live chat software notable for its free-of-charge usage model. This platform stands out with its simplicity and ease of integration into any website, allowing businesses to engage with visitors in real time. One of its key features is the ability to monitor v...

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Free TrialNA Starting PriceFree HeadquartersUnited States
#37

Olark

🏆 SW Recommended

Accessible live chat and chatbot software for sales, marketing and customer support on your website.

★★★★☆ 4.3 (2 Reviews)

Overview

Olark is a live chat and customer messaging software that helps businesses connect with website visitors in real time to increase engagement, capture leads, and resolve support issues before they escalate. With a clean, customizable chat widget that can be embedded on any website...

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Free Trial14 Days Starting Price$29 Per month HeadquartersUnited States
#38

The Conversational AI platform for ecommerce.

★★★★☆ 4.0 (1 Reviews)

Overview

Gorgias is an e-commerce-focused customer service platform designed to centralize and streamline customer interactions. It integrates various communication channels like email, social media, and live chat into one interface, facilitating easier management of customer queries. Gor...

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Free TrialAvailable Starting Price$40 Per month HeadquartersUnited States
#39

HubSpot CRM

🏆 SW Recommended

Free CRM Software & Tools for Your Whole Team

No approved reviews yet. Be the first to review

Overview

HubSpot is a top-rated all-in-one CRM platform that caters to the needs of small and scaling businesses. With its intuitive user experience, powerful features, and scalability, HubSpot stands out as the best CRM choice for small and scaling businesses alike. This platform offers...

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Free TrialAvailable Starting Price$752 Per month HeadquartersUnited States
#40

HubSpot Service Hub

🏆 SW Recommended

Customer Service Software for Small to Enterprise Businesses

No approved reviews yet. Be the first to review

Overview

HubSpot's Service Hub is an all-in-one platform that helps businesses provide exceptional customer service and support. With tools like ticketing, knowledge base, live chat, and customer feedback surveys, Service Hub enables businesses to streamline their support processes, impro...

Read more about HubSpot Service Hub  
Free TrialAvailable Starting PriceContact Vendor HeadquartersUnited States

Overview

Zendesk Sunshine is a dynamic and flexible customer service platform that brings together live chat, messaging, and customer relationship management (CRM) features into a single solution. It’s designed to provide businesses with an agile way to interact with customers in real tim...

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Free TrialAvailable Starting Price$495 Per month HeadquartersUnited States

Overview

SAP Conversational AI is a leading conversational AI platform designed to help businesses build and deploy intelligent chatbots and virtual assistants that enhance customer and employee experiences. The platform enables organizations to automate interactions across a wide range o...

Read more about SAP Conversational AI  
Free TrialAvailable Starting PriceContact Vendor HeadquartersGermany
#43

Zoho SalesIQ

🏆 SW Recommended

Conversations that convert, connections that last

No approved reviews yet. Be the first to review

Overview

Zoho SalesIQ is a sophisticated yet user-friendly software designed to enhance customer engagement and sales effectiveness for businesses. This tool uniquely integrates live chat, visitor tracking, and analytics capabilities, enabling businesses to interact with website visitors...

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Free Trial15 Days Starting Price₹500 Per month HeadquartersIndia

Overview

Square Messages is a live chat software that enables businesses to connect with customers in real time, providing quick and efficient support. The platform integrates with other Square tools, allowing businesses to manage customer interactions, sales, and appointments seamlessly....

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#45

New approach to cloud contact center software

No approved reviews yet. Be the first to review

Overview

Twilio Flex is a powerful software solution tailored for modern contact centers. It empowers businesses with a comprehensive suite of communication and customer engagement tools. With Flex, you can easily customize your contact center operations, adapting to your unique needs. It...

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Free TrialAvailable Starting Price$150 Per month HeadquartersUnited States
#46

Best Live Chat Software to Convert Your Website Visitors into Sales

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Overview

Appy Pie Live Chat is a customer support solution designed to facilitate real-time interactions between businesses and their customers. This live chat software enables businesses to provide instant assistance, answer inquiries, and resolve issues, enhancing customer satisfaction...

Read more about Appy Pie Live Chat  
Free TrialAvailable Starting Price₹399 Per user HeadquartersUnited States
#47

Freshdesk

🏆 SW Recommended

Delight your customers with omnichannel support solutions that drive meaningful conversations across channels.

No approved reviews yet. Be the first to review

Overview

Freshdesk is a cloud-based customer service software offering a suite of tools to streamline support processes. It features a multi-channel ticketing system, allowing teams to manage conversations from email, chat, phone, and social media in one place. The software includes autom...

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Free Trial14 Days Starting Price₹999 Per month HeadquartersUnited States
#48

Freshchat

🏆 SW Recommended

Live Chat & AI Bots for Customer Messaging

No approved reviews yet. Be the first to review

Overview

Freshchat revolutionizes customer interaction with its intuitive and feature-rich live chat software. Tailored for businesses of all sizes, it offers an AI-driven chatbot that efficiently manages initial inquiries, routing complex issues to human agents. This ensures a seamless c...

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Free Trial14 Days Starting Price$1,499 Per month HeadquartersUnited States
#49

RingCentral Contact Center

🏆 SW Recommended

Power the Voice of Your Business with AI

No approved reviews yet. Be the first to review

Overview

RingCentral provides a cloud based communication platform that allows businesses to manage calls, messages, video meetings, and customer interactions from a single application. Instead of relying on separate tools for communication and collaboration, organizations can centralize...

Read more about RingCentral Contact Center  
Free Trial14 Days Starting PriceContact Vendor HeadquartersUnited States
#50

Step up your customer support game with SupportCenter Plus Say goodbye to support-related woes

No approved reviews yet. Be the first to review

Overview

ManageEngine SupportCenter Plus is a comprehensive IT help desk software that streamlines IT support and service management for businesses of all sizes. The platform helps IT teams resolve technical issues efficiently by offering ticketing, incident tracking, and knowledge base f...

Read more about ManageEngine SupportCenter Plus  
Free TrialAvailable Starting PriceContact Vendor HeadquartersUnited States

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