Software Category

Best Live Chat Apps for Android and iPhone

Staying productive on the go is essential for many businesses, which is why live chat mobile apps have become so popular. Below, we’ve curated the top live chat apps available for iOS and Android—ensuring you can handle tasks anytime, anywhere. Whether you need quick updates, real-time analytics, or seamless team collaboration, these mobile-friendly solutions offer the flexibility today’s busy professionals demand.
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★★★★★4.6 average rating from 334 reviews
Last Updated: September 26, 2026
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Complete Product Directory

List of Top Live Chat Mobile Apps for Android and iPhone

Review each product’s overview, then open available tabs for buyer fit, use cases, features, integrations, pros and cons, and pricing.

Live Chat Mobile Apps Products

Overview is available for every product. Additional tabs appear only when matching profile information exists.

25 products shown
#1

Appy Pie

🏆 SW Recommended

AI App Maker to Make Free App without Coding

★★★★★ 5.0 (2 Reviews)

Overview

Appy Pie is a user-friendly app development software that revolutionizes app creation by eliminating the need for coding. It's a bit like having a virtual assistant guiding you through the entire process. With a simple drag-and-drop interface, you can effortlessly design your app...

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Free Trial7 Days Starting Price$16 Per month HeadquartersUnited States
#2

Help Scout

🏆 SW Recommended

Shared Inbox, Help Center, & Live Chat Software

★★★★★ 5.0 (2 Reviews)

Overview

Some support tools try to do everything and end up feeling cluttered. Help Scout takes the opposite approach, it's a help desk software built around simplicity. Your team doesn't need to learn a maze of features, they just open it and start replying. Emails, live chat, and in app...

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Free TrialAvailable Starting Price$25 Per month HeadquartersUnited States
#3

TeamSupport

🏆 SW Recommended

Turn Support Conversations Into Revenue

★★★★★ 5.0 (2 Reviews)

Overview

Most help desk tools are built around individual customers submitting individual tickets. TeamSupport takes a different angle, it's built for B2B companies where one "customer" might actually be an entire company with ten different people reaching out about the same issue.That di...

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Free TrialAvailable Starting Price$45 Per month HeadquartersUnited States
#4

Secure Instant Messaging App For Business

★★★★★ 5.0 (2 Reviews)

Overview

Brosix is a secure instant messaging platform built for internal team communication and private business networks. It helps organizations collaborate safely with encrypted messaging, file sharing, and voice and video calls, all within a controlled environment. Designed for speed...

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Free Trial14 Days Starting Price$50 Per month HeadquartersUnited States
#5

Online Community Engagement & Management Software

★★★★★ 5.0 (2 Reviews)

Overview

Viafoura is a digital experience platform that enhances audience engagement for media and publishing companies. It's designed to build and maintain active online communities around content. Viafoura offers real-time commenting features, allowing readers to discuss and engage with...

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Free TrialNA Starting PriceContact Vendor HeadquartersCanada
#6

Live chat, chat bots, email & social messaging for business.

★★★★★ 5.0 (2 Reviews)

Overview

Chatra is a modern live chat and customer communication software designed to help businesses engage website visitors, provide real-time support, and improve customer experience. The platform enables organizations to manage live chat conversations, chatbot automation, email commun...

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Free Trial7 Days Starting Price$17 Per month HeadquartersUnited States
#7

GoTo Resolve

🏆 SW Recommended

Stress-free unified IT management and support

★★★★★ 5.0 (1 Reviews)

Overview

IT teams juggling five different tools, remote access, monitoring, ticketing, patch management, tend to lose more time switching between apps than actually fixing anything. GoTo Resolve pulls all of that into one platform instead. It's a unified endpoint management, or UEM, solut...

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Free Trial14 Days Starting PriceContact Vendor HeadquartersUnited States
#8

Tidio

🏆 SW Recommended

All-in-one AI Powered customer support software

★★★★★ 5.0 (1 Reviews)

Overview

All-in-one customer support software with help desk, live chat, chatbot, and AI agent features. Talk to your customers in real time, automate responses with automation, resolve up to 64% of all tickets with Lyro, the AI agent for customer service. All plans come with a free 7-day...

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Free Trial7 Days Starting PriceContact Vendor HeadquartersUnited States
#9

Hiver

🏆 SW Recommended

World's 1st Gmail-based Helpdesk

★★★★★ 5.0 (1 Reviews)

Overview

Hiver is a collaborative shared inbox and email management platform built to help teams manage customer communication directly within Gmail without switching between tools. By transforming ordinary inboxes into organized, team-aligned workspaces, Hiver enables support, sales, ope...

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Free Trial7 Days Starting PriceContact Vendor HeadquartersUnited States
#10

Zoho Desk

🏆 SW Recommended

Top Rated Customer Service Help Desk Software

★★★★☆ 4.9 (2 Reviews)

Overview

If you've ever used a help desk tool that felt more like a spreadsheet than a support system, Zoho Desk is a nice change. It's built to handle emails, live chats, calls, social messages, and web form queries without making your team switch between ten different tabs. Everything l...

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Free Trial15 Days Starting Price₹420 Per month HeadquartersBritish Indian Ocean Territory
#11

Bitrix24

🏆 SW Recommended

Bitrix24. Your ultimate workspace.

★★★★☆ 4.9 (2 Reviews)

Overview

Bitrix24 is a versatile business management platform designed to streamline tasks and boost team collaboration. It serves as a centralized hub, integrating tools for communication, project management, and customer relationship management. With features like file sharing, automati...

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Free Trial15 Days Starting Price$24.99 Per month HeadquartersUnited States
#12

Podium

🏆 SW Recommended

Tools to Convert and Manage Leads

★★★★☆ 4.9 (2 Reviews)

Overview

Podium is an AI-driven and innovative communication platform developed to modernize customer interactions for businesses. Its standout feature is the ability to centralize all messages from different channels, like text, Facebook, and Google, into one convenient dashboard. This c...

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Free TrialNA Starting Price$399 Per month HeadquartersUnited States
#13

yellow.ai

🏆 SW Recommended

Agentic AI Platform for Service Automation

★★★★☆ 4.9 (2 Reviews)

Overview

yellow.ai is a cutting-edge chatbot software designed to help businesses automate customer interactions and enhance customer service. The platform offers AI-powered chatbots that can handle a wide range of tasks, from answering frequently asked questions to processing orders and...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersIndia
#14

Easy-to-use & affordable customer service platform

★★★★☆ 4.9 (2 Reviews)

Overview

Helpwise is a collaborative shared inbox and customer communication platform designed to help support, sales, and operations teams manage conversations from multiple channels — including email, live chat, WhatsApp, SMS, and social media — in one unified workspace. Unlike traditio...

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Free Trial7 Days Starting Price$12 Per month HeadquartersUnited States
#15

LiveAgent

🏆 SW Recommended

Simple Customer Support Software for Teams

★★★★☆ 4.9 (20 Reviews)

Overview

LiveAgent tends to get overlooked next to bigger names, but it actually packs in more channels than most help desk tools bother with. Email, live chat, phone, social media, and even a built in call center, all inside one dashboard. For teams that talk to customers across a lot of...

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Free Trial30 Days Starting Price$15 Per month HeadquartersSlovakia
#16

Esker

🏆 SW Recommended

Accounts Receivable Automation Software

★★★★☆ 4.8 (2 Reviews)

Overview

Esker is a powerful cloud-based automation platform that helps businesses digitize and streamline critical finance and customer service processes. Known for its expertise in AI-driven process automation, Esker enables organizations to manage accounts payable, accounts receivable,...

Read more about Esker  
Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#17

Helpshift

🏆 SW Recommended

In-App Mobile-First Customer Service Platform

★★★★☆ 4.8 (1 Reviews)

Overview

Helpshift is an AI powered customer service platform designed to help businesses automate support, reduce ticket volumes, and deliver faster, more personalized customer experiences. The platform combines AI agents, conversational support, knowledge management, automated ticket ro...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#18

LiveChat

🏆 SW Recommended

The live chat software that gets the job done

★★★★☆ 4.7 (22 Reviews)

Overview

A chat widget that just answers questions is table stakes at this point. LiveChat markets itself as AI live chat software built for both ecommerce and B2B, aimed at powering real time website support that also moves the needle on sales. That dual focus, sales plus support, is rea...

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Free TrialAvailable Starting Price$19 Per month HeadquartersPoland
#19

Nextiva

🏆 SW Recommended

The Connected Conversation Platform for Businesses

★★★★☆ 4.7 (17 Reviews)

Overview

Nextiva is a cloud-based communication platform that revolutionizes business telecommunications. Primarily known for its VoIP (Voice over Internet Protocol) services, Nextiva offers a robust suite of features including voice, video, and messaging capabilities all integrated into...

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Free TrialNA Starting Price$15 Per month HeadquartersUkraine
#20

Front

🏆 SW Recommended

The efficiency of a help desk with the familiarity of email.

★★★★☆ 4.7 (15 Reviews)

Overview

Front started as an answer to a pretty specific problem: shared inboxes like a generic support@ email address get messy fast, and nobody knows who's replying to what. Front fixes that by turning email (and chat, and SMS, and social messages) into something that actually behaves l...

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Free Trial7 Days Starting Price$25 Per month HeadquartersUnited States
#21

Slack

🏆 SW Recommended

Made for people. Built for productivity.

★★★★☆ 4.7 (67 Reviews)

Overview

Slack is a communication platform designed for teams, offering a streamlined way to collaborate. It organizes conversations into channels, allowing users to focus on specific topics or projects. Direct messaging enables private conversations, while file sharing makes document col...

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Free TrialAvailable Starting Price₹2.78 Per month HeadquartersUnited States
#22

Salesforce Service Cloud

🏆 SW Recommended

Turn every interaction into an agentic service experience.

★★★★☆ 4.6 (12 Reviews)

Overview

Enterprise support teams eventually hit a ceiling with disconnected tools. Salesforce Service Cloud, now being rolled out under the name Agentforce Service, was built to remove that ceiling entirely.The platform lets service teams manage cases, knowledge, and incidents together f...

Read more about Salesforce Service Cloud  
Free TrialAvailable Starting Price$25 Per month HeadquartersUnited States
#23

Customer Service Management (CSM)

★★★★☆ 4.6 (2 Reviews)

Overview

Most CRM tools were originally built for sales, and customer service just got bolted on afterward. ServiceNow took the opposite path with Customer Service Management, or CSM, building it from the ground up to move beyond a traditional CRM by connecting support directly with the o...

Read more about ServiceNow Customer Service Management  
Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#24

HappyFox Help Desk

🏆 SW Recommended

Optimize Your Workflow with Advanced Help Desk Management Software

★★★★☆ 4.6 (10 Reviews)

Overview

Support software either wins on features or wins on ease of use, rarely both. HappyFox has spent years trying to land in the middle of that trade off.The core is a ticketing system built to pull requests from email, chat, phone, and social media into one queue, but what people ac...

Read more about HappyFox Help Desk  
Free TrialNA Starting Price$24 Per month HeadquartersUnited States
#25

Zendesk Suite

🏆 SW Recommended

Customer Service Software to Create a Great Experience

★★★★☆ 4.6 (88 Reviews)

Overview

Running customer support without the right tools quickly turns into chaos: scattered emails, missed tickets, frustrated customers. Zendesk Suite, a leading customer service software, fixes that by bringing every conversation into one place. Whether customers reach out through ema...

Read more about Zendesk Suite  
Free TrialAvailable Starting Price$55 Per month HeadquartersUnited States

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