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Esker

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Accounts Receivable Automation Software

4.8 2 verified reviews
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SoftwareWorld Editorial Review

Why SoftwareWorld Chooses Esker

"Document-heavy finance teams often find Esker useful for managing processes like accounts payable, accounts receivable, and order management without relying on paper-based workflows. It helps reduce manual data entry and gives teams better visibility into where things stand at any given time. Automating document processing is where it tends to add the most value. That said, smaller businesses with low transaction volumes may find the platform more than they actually need."
SoftwareWorld Review Team
SoftwareWorld Highly Recommended 2026
Decision Snapshot

Esker Evaluation Snapshot

Review the most important product facts, official access information, and SoftwareWorld’s page-level trust standards in one place.

User Rating4.8 / 5
Starting PriceContact Vendor
Free Trial7 Days
Free VersionNot available
APIAvailable
DeploymentCloud Hosted
HeadquartersUnited States
✎
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Product Overview

Esker Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About Esker

Esker is a powerful cloud-based automation platform that helps businesses digitize and streamline critical finance and customer service processes. Known for its expertise in AI-driven process automation, Esker enables organizations to manage accounts payable, accounts receivable, order processing, and customer inquiries with greater speed, accuracy, and control. By eliminating manual, paper-based workflows, Esker improves visibility across operations while reducing errors, delays, and operational costs.

Built for scalability, Esker integrates seamlessly with leading ERP systems and adapts to complex global business requirements. Its intelligent automation, real-time dashboards, and collaborative tools empower finance and customer service teams to work more efficiently while delivering a better experience to suppliers, customers, and internal stakeholders.
Company Esker
Founded 1985
Headquarters United States
Employees 1000+

Support

24x7 Support Email Phone Knowledge Base

Training

In-person Webinar Documentation

Licensing & Deployment

Proprietary Cloud Hosted Web-Based iPhone Android Mac

Typical Customers

Midsize-Business Large-Enterprise-Business
Languages Supported 1 language available
English

Why Choose Esker

Problem it Solves

  • Problem it Solves Streamlining Document Management And Automation For Improved Efficiency And Collaboration

Target Users

  • Target Users Accounts Payable Managers
  • Target Users Customer Service Representatives
  • Target Users IT Administrators
  • Target Users Supply Chain Managers
  • Target Users Finance Executives

Core Use Case

  • Core Use Case Automate Document Processing
  • Core Use Case Streamline Order Management
  • Core Use Case Enhance Accounts Payable
  • Core Use Case Optimize Customer Support
  • Core Use Case Improve Supply Chain Visibility

USP

  • USP Streamline Document Processes With Esker's Automated Cloud-based Solution

Pros

  • Pros AI-driven cash application cuts manual matching work significantly
  • Pros Collections workspace keeps all customer interactions centralized and visible
  • Pros Dispute management tools help teams resolve invoice issues faster
  • Pros Predictive analytics flag at-risk accounts before they become problems
  • Pros Real-time AR dashboards give finance leaders clear visibility
  • Pros Automated dunning sequences reduce the need for manual follow-ups
  • Pros Customer payment portal improves experience while speeding up remittance

Cons

  • Cons Reporting customization requires deeper technical knowledge to configure properly
  • Cons Pricing structure scales steeply as transaction volumes and users grow
  • Cons AI-driven features take noticeable time to train on company-specific data
  • Cons Implementation complexity often demands dedicated IT involvement beyond initial expectations
Editorial Buyer Guidance

Who Is Esker Best For?

Review the buyer problem, target users, practical use cases, and product differentiator identified by the SoftwareWorld review team.

Problem It Solves

Streamlining Document Management And Automation For Improved Efficiency And Collaboration

Target Users

  • Accounts Payable Managers
  • Customer Service Representatives
  • IT Administrators
  • Supply Chain Managers
  • Finance Executives

Core Use Cases

  • Automate Document Processing
  • Streamline Order Management
  • Enhance Accounts Payable
  • Optimize Customer Support
  • Improve Supply Chain Visibility

Unique Selling Point

Streamline Document Processes With Esker's Automated Cloud-based Solution

Strengths and Limitations

Esker Pros & Cons

Consider the practical advantages and limitations identified through SoftwareWorld's product assessment.

+

Pros

  • AI-driven cash application cuts manual matching work significantly
  • Collections workspace keeps all customer interactions centralized and visible
  • Dispute management tools help teams resolve invoice issues faster
  • Predictive analytics flag at-risk accounts before they become problems
  • Real-time AR dashboards give finance leaders clear visibility
  • Automated dunning sequences reduce the need for manual follow-ups
  • Customer payment portal improves experience while speeding up remittance
!

Cons

  • Reporting customization requires deeper technical knowledge to configure properly
  • Pricing structure scales steeply as transaction volumes and users grow
  • AI-driven features take noticeable time to train on company-specific data
  • Implementation complexity often demands dedicated IT involvement beyond initial expectations
Category-Based Capabilities

Esker Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

Accounts Payable Software 18 selected features Open category ↗ ⌄
Invoice Processing Approval Process Control Electronic Payments Vendor Management Expense Tracking Tax Calculation Compliance Management Fraud Detection Document Management Multi-Currency Receipt Management ACH Payment Processing Recurring Payments Duplicate Payment Alert Purchase Order Management PO Reconciliation Supplier Management Artificial Intelligence
Order Management Software 31 selected features Open category ↗ ⌄
Order Fulfillment Shipping Management Returns Management Cataloging/Categorization Reporting/Analytics Recurring Orders Special Order Management Contact Database Backorder Management Order Entry Order Tracking Barcode/Ticket Scanning Shipping Labels Multi-Currency Warehouse Management Billing & Invoicing Real Time Reporting Inventory Management Multi-Location eCommerce Management Customer History Sales Orders Discount Management Purchase Order Management Multi-Channel Management Supplier Management Accounting Integration Product Catalog Quotes/Estimates Forecasting Artificial Intelligence
Document Management Software 26 selected features Open category ↗ ⌄
Electronic Signature Version Control Search/Filter Approval Process Control Document Capture Commenting/Notes Task Management Collaboration Tools File Sharing Audit Trail Compliance Tracking Alerts/Notifications Activity Tracking File Recovery Archiving & Retention Offline Access Document Generation Drag & Drop Secure Data Storage Content Management Document Storage Forms Management Email Management Document Classification Document Review Tagging
Live Chat Software 24 selected features Open category ↗ ⌄
Transfers/Routing Document Storage Mobile Access Search/Filter Single Sign On Support Ticket Management Screen Sharing Reporting/Analytics Proactive Chat Auto-Responders Multi-Channel Communication Real Time Notifications Offline Form Collaboration Tools CRM Interaction Tracking Transcripts/Chat History Contact Management Geotargeting Chat/Messaging File Sharing Canned Responses Email Management Surveys & Feedback
Accounts Receivable Software 20 selected features Open category ↗ ⌄
Billing and Invoicing Invoice Management Customer Account Management ACH Payment Processing Online Payments Credit Management Aging Tracking Collections Management Profit/Loss Statement Receivables Ledger Subscription Billing Dispute Resolution Revenue Recognition Reminders Customer Communication Receipt Management Multi-Currency Cash Flow Management Document Management Artificial Intelligence
Billing and Invoicing Software 19 selected features Open category ↗ ⌄
Mobile Payments Billing Portal Project Billing Tax Calculation Multi-Currency Reporting & Statistics Contact Database Third-Party Integrations Credit Card Processing Customizable Invoices Time & Expense Tracking Invoice Processing Reminders Payment Processing Document Management Hourly Billing Contingency Billing Quotes/Estimates Artificial Intelligence
Claims Processing Software 20 selected features Open category ↗ ⌄
Compliance Management Billing & Invoicing Reporting & Statistics Payor Management Workflow Management Alerts/Notifications Third-Party Integrations Case Management Claims Tracking Customer Management Claims Adjuster Management Electronic Claims HIPAA Compliant Reminders Paper-Based Claims Self Service Portal Client Portal Risk Assessment Payment Processing For Insurance Industry
Debt Collection Software 16 selected features Open category ↗ ⌄
Credit Reporting In-House Collections Client Management Electronic Payments Contact Management Callback Scheduling Workflow Management Transaction Management Real-Time Reporting Automated Notices Multiple User Accounts Multi-Channel Communication Compliance Management Collection Agencies Commission Management Payment Plans
Document Generation Software 5 selected features Open category ↗ ⌄
Multiple Output Formats Batch Processing Collaboration Tools Digital Signature Templates
Enterprise Content Management Software 16 selected features Open category ↗ ⌄
Workflow Management Full Text Search Secure Data Storage Electronic Signature Archiving & Retention Digital Asset Management Document Management Collaboration Tools Search/Filter Content Management Version Control Approval Process Control Information Governance Mobile Access Access Controls/Permissions Single Sign On
Order Entry Software 14 selected features Open category ↗ ⌄
Data Import/Export Order Management Purchase Order Management Order Fulfillment Real Time Order Entry Invoice Management Inventory Management Order Tracking Customer History Quotes/Estimates Backorder Management Third-Party Integrations Reporting & Statistics Invoice Creation
Payment Processing Software 20 selected features Open category ↗ ⌄
Electronic Signature Billing & Invoicing In-Person Payments Recurring/Subscription Billing Payment Fraud Prevention Payment Processing Data Security Electronic Payments Multiple Payment Options Payment Processing Services Integration Point of Sale (POS) Online Payments Reporting/Analytics Debit/Credit Card Processing ACH Payment Processing Mobile Payments PCI Compliance Third-Party Integrations Multi-Currency Artificial Intelligence
Proctoring Software 12 selected features Open category ↗ ⌄
Online Tests Violation Tracking Multiple Authentication Methods Live Proctoring Academic/Education Corporate/Business Screen Recording AI/Machine Learning Reporting/Analytics LMS Integration (LTI) Automatic Grading Test/Quiz Creation
Procure to Pay Software 10 selected features Open category ↗ ⌄
Financial Reporting Vendor Management Integration Management Compliance Management Contract Lifecycle Management Budgeting/Forecasting Inventory Management Order Management Billing & Invoicing Artificial Intelligence
Procurement Software 19 selected features Open category ↗ ⌄
Receiving Invoice Processing Spend Analysis Spend Control Purchase Order Management Spend Management Contract/License Management Supplier Management Approval Process Control Sourcing Management Fixed Asset Management Inventory Management Vendor Management Quotes/Estimates Requisition Management Cataloging/Categorization Budgeting/Forecasting Inventory Control Artificial Intelligence
Purchasing Software 16 selected features Open category ↗ ⌄
Supplier Management Activity Dashboard Compliance Management Budgeting/Forecasting Inventory Management Reporting & Statistics Alerts/Notifications Order Management Multi-Currency Data Import/Export Sourcing Management Workflow Management Real-Time Data Access Controls/Permissions Purchasing Reports Approval Process Control
Risk Management Software 23 selected features Open category ↗ ⌄
Risk Scoring Audit Management Predictive Analytics Exceptions Management Mobile Access Business Process Control Legal Risk Management Alerts/Notifications Operational Risk Management Compliance Management Corrective and Preventive Actions (CAPA) Internal Controls Management Risk Assessment IT Risk Management Reputational Risk Management Response Management Incident Management Audit Trail Risk Analysis Reporting/Analytics Document Management Document Storage Risk Alerts
Connected Applications

Esker Integrations

Integration information is displayed only when approved integration products are available on the profile.

Showing 8 of 11 integrations
Pricing Information

Esker Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Contact Vendor
Preferred Currency USD ($)
Free Trial Not available
Free Version Not available
Payment Frequency Not available
Pricing Page ↗
Verified User Feedback

Esker Reviews

Approved reviews submitted through verified Google or LinkedIn reviewer accounts.

Write a Esker Review ↗
4.8
Based on 2 approved reviews
5 stars 75%
4 stars 25%
3 stars 0%
2 stars 0%
1 star 0%
Andrey K.
Andrey K. IT Operations

Comprehensive and Reliable Expense Management

This software offers an impressive suite for Expense Management and Accounts Payable, making it easy to convert paper bills into digital, OCR-processed invoices. While a few parts of the interface feel slightly outdated, the overall functionality is polished and highly effective. From initial engagement to daily invoice and expense processing, the experience has been smooth and dependable.

Reviewed on February, 2025
Jorge A.
Jorge A. TI Coordinator

Intuitive and Efficient Automation Tool

Esker makes managing invoices, purchase requests, and order tracking incredibly smooth. Its user-friendly interface and agile search and filter options make daily tasks faster and more efficient. Everything works reliably, and the software’s clear menus ensure a seamless experience for automating approval processes.

Reviewed on January, 2025
Alternative Products

Top Esker Alternatives

Explore leading products commonly evaluated alongside Esker.

View All Esker Alternatives ↗

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Frequently Asked Questions

Esker FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

Esker is a powerful cloud-based automation platform that helps businesses digitize and streamline critical finance and customer service processes. Known for its expertise in AI-driven process automation, Esker enables organizations to manage accounts payable, accounts receivable, order processing, and customer inquiries with greater speed, accuracy, and control. By eliminating manual, paper-based workflows, Esker improves visibility across operations while reducing errors, delays, and operational costs.

Built for scalability, Esker integrates seamlessly with leading ERP systems and adapts to complex global business requirements. Its intelligent automation, real-time dashboards, and collaborative tools empower finance and customer service teams to work more efficiently while delivering a better experience to suppliers, customers, and internal stakeholders.

  • No, Esker does not offer a free version.

  • No, Esker does not offer any free trial.

  • Yes, Esker offers an API.

  • Esker can be integrated with the following applications:

    • Salesforce Sales Cloud , QuickBooks Online , NetSuite , Sage Intacct , Coupa , Basware , Google Workspace , Workday HCM , Microsoft 365 , Dynamics 365 , SAP Ariba

  • Esker offers support with the following options:
    • 24x7 Support , Email , Phone , Knowledge Base

  • Esker offers training with the following options:
    • In-person , Webinar , Documentation

  • Esker supports the following languages:
    • English

  • Following are the typical users of the Esker:
    • Midsize-Business , Large-Enterprise-Business

  • Esker supports the following deployment:
    • Cloud Hosted

  • Esker supports the following devices and operating systems:
    • Web-Based , iPhone , Android , Mac
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