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Live Chat Software for Websites

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JivoChat Overview

JivoChat is a versatile live chat software that excels in providing a unified platform for customer communication across various channels like chat, email, social media, and phone calls. It's particularly noted for its ability to consolidate all these communications into a single, user-friendly interface, making it extremely convenient for businesses to manage customer interactions. JivoChat's proactive chat feature, which initiates conversations with website visitors, significantly boosts engagement. The software also offers robust features like chat transfer between agents, pre-written responses for efficiency, and detailed visitor information for personalized service. Additionally, JivoChat provides insightful analytics and integrates with popular CRM systems. Ideal for businesses of all sizes, JivoChat enhances customer support by offering a comprehensive, multi-channel communication solution.

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JivoChat Screenshot & Video

Contact Details

  • Vendor Name Jivosite
  • Founded 2012
  • Location United States
  • Employees 1-10

Support

  • 24x7 Support 24x7 Support
  • Email Email
  • Phone Phone
  • Chat Chat
  • Knowledge Base Knowledge Base

Training

  • In-person In-person
  • Webinar Webinar
  • Documentation Documentation

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based
  • iPhone iPhone
  • Android Android

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business
  • Large-Enterprise-Business Large-Enterprise-Business

Languages Supported

Chinese, Czech, Danish, Dutch, English, Finnish, French, Italian, Japanese, Polish, Portuguese, Russian, Spanish, Swedish, Ukrainian

Industries

Marketing & Advertising

JivoChat Features

  • Transfers/Routing
  • Document Storage
  • Mobile Access
  • Search/Filter
  • Single Sign On
  • Support Ticket Management
  • Screen Sharing
  • Reporting/Analytics
  • Proactive Chat
  • Auto-Responders
  • Multi-Channel Communication
  • Real Time Notifications
  • Offline Form
  • Collaboration Tools
  • CRM
  • Interaction Tracking
  • Transcripts/Chat History
  • Contact Management
  • Geotargeting
  • Chat/Messaging
  • File Sharing
  • Canned Responses
  • Email Management
  • Surveys & Feedback

JivoChat Pricing

Pricing Type

  • Pricing Type Per User

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • Free Trial 14 Days

Free Version

  • NA

Payment Frequency

  • Annual Subscription Annual Subscription
  • Monthly Payment Monthly Payment
Pricing Page  

Plans & Packages

Professional

$19 Per Month

JivoChat FAQs

  • No, JivoChat does not offer a free version.

  • Yes, JivoChat offers a free trial.

  • No, Credit Card details are not required for the JivoChat trial.

  • JivoChat offers the following pricing plans & packages:

    Professional

    $19 Per Month

  • JivoChat supports the following payment frequencies:

    • Annual Subscription , Monthly Payment

  • Yes, JivoChat offers an API.

  • JivoChat offers support with the following options:
    • 24x7 Support , Email , Phone , Chat , Knowledge Base

  • JivoChat offers training with the following options:
    • In-person , Webinar , Documentation

  • JivoChat supports the following languages:
    • Chinese , Czech , Danish , Dutch , English , Finnish , French , Italian , Japanese , Polish , Portuguese , Russian , Spanish , Swedish , Ukrainian

  • Following are the typical users of the JivoChat:
    • Self-Employed , Small-Business , Midsize-Business , Large-Enterprise-Business

  • JivoChat supports the following deployment:
    • Cloud Hosted

  • JivoChat supports the following devices and operating systems:
    • Web-Based , iPhone , Android