Re:plain

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Re:plain Evaluation Snapshot

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User RatingNot rated yet
Starting PriceContact Vendor
Free TrialAvailable
Free VersionYes
APINot specified
DeploymentCloud Hosted
HeadquartersUnited Kingdom
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Product Overview

Re:plain Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About Re:plain

Re:plain is a versatile live chat software designed to improve customer engagement and provide efficient communication between businesses and their clients. This software allows companies to offer realtime support and assistance, answering customer inquiries quickly and accurately. Re:plain is known for its straightforward setup and integration with various social media platforms and messaging services like Facebook Messenger, WhatsApp, and Telegram, giving businesses the flexibility to connect with customers on their preferred channels. The software provides a dashboard where agents can manage multiple conversations simultaneously, ensuring faster response times and improving overall service quality. Re includes automated messaging options, allowing businesses to handle frequently asked questions without requiring live agents, and provides valuable analytics to track response times, customer satisfaction, and team performance. Its customizable chat widget also allows businesses to tailor the interface to match their brand. Re:plain userfriendly interface and powerful communication tools make it a valuable asset for businesses focused on enhancing customer support and engagement.
Company Re:plain
Founded 2018
Headquarters United Kingdom
Employees NA

Support

24x7 Support Chat

Training

Live Online Documentation

Licensing & Deployment

Proprietary Cloud Hosted Web-Based

Typical Customers

Self-Employed Small-Business Midsize-Business
Languages Supported 23 languages available
Arabic Bulgarian Czech Dutch English French German Greek Hebrew Hindi Indonesian Italian Korean Malay Norwegian Persian Polish Romanian Russian Thai Uzbek Vietnamese Chinese (Traditional)
Industries Served 4 industries available
Advertising & Marketing E-learning Graphic Design Human Resources
Category-Based Capabilities

Re:plain Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

Live Chat Software 24 selected features Open category ↗
Transfers/Routing Document Storage Mobile Access Search/Filter Single Sign On Support Ticket Management Screen Sharing Reporting/Analytics Proactive Chat Auto-Responders Multi-Channel Communication Real Time Notifications Offline Form Collaboration Tools CRM Interaction Tracking Transcripts/Chat History Contact Management Geotargeting Chat/Messaging File Sharing Canned Responses Email Management Surveys & Feedback
Pricing Information

Re:plain Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Contact Vendor
Preferred Currency GBP (£)
Free Trial Available
Free Version Yes
Payment Frequency Monthly Subscription
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Frequently Asked Questions

Re:plain FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

Re:plain is a versatile live chat software designed to improve customer engagement and provide efficient communication between businesses and their clients. This software allows companies to offer realtime support and assistance, answering customer inquiries quickly and accurately. Re:plain is known for its straightforward setup and integration with various social media platforms and messaging services like Facebook Messenger, WhatsApp, and Telegram, giving businesses the flexibility to connect with customers on their preferred channels. The software provides a dashboard where agents can manage multiple conversations simultaneously, ensuring faster response times and improving overall service quality. Re includes automated messaging options, allowing businesses to handle frequently asked questions without requiring live agents, and provides valuable analytics to track response times, customer satisfaction, and team performance. Its customizable chat widget also allows businesses to tailor the interface to match their brand. Re:plain userfriendly interface and powerful communication tools make it a valuable asset for businesses focused on enhancing customer support and engagement.

  • Yes, Re:plain offers a free version.

  • Yes, Re:plain offers a free trial.

  • No, Credit Card details are not required for the Re:plain trial.

  • Re:plain supports the following payment frequencies:

    • Monthly Subscription

  • No, Re:plain does not offer an API.

  • Re:plain offers support with the following options:
    • 24x7 Support , Chat

  • Re:plain offers training with the following options:
    • Live Online , Documentation

  • Re:plain supports the following languages:
    • Arabic , Bulgarian , Czech , German , Greek , English , Persian , French , Hebrew , Hindi , Indonesian , Italian , Korean , Malay , Dutch , Norwegian , Polish , Romanian , Russian , Thai , Uzbek , Vietnamese , Chinese (Traditional)

  • Following are the typical users of the Re:plain:
    • Self-Employed , Small-Business , Midsize-Business

  • Re:plain supports the following deployment:
    • Cloud Hosted

  • Re:plain supports the following devices and operating systems:
    • Web-Based
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