Software Category

Best Free Customer Engagement Software - Page 3

Free customer engagement software solutions are cloud-hosted tools that orchestrate all interaction tools in a single system, providing businesses with an all-in-one engagement platform. The solutions integrate engagement tools like chatbots, SMS, and email. What’s more interesting is that businesses can access all the tools and manage all the channels & interactions from one place, eliminating the need for unnecessary back and forth between different tools. There are many free customer engagement platforms available in the market. They are equipped with must-have essential functionalities, such as chatbot, automation, personalization, feedback, live chat, and email management. However, features offered by solutions may vary based on the software. One needs to verify which features the solution offers before choosing it. We have created a list of the best free customer engagement tools after thoroughly analyzing the solutions. Our analysis process includes crucial elements like the number of features offered, software popularity in the market, and customer reviews & ratings. Go through the list given below and compare the tools to identify which software is best suited to meet your business goals:

Note: Most of the products listed in this Free customer engagement software category offer free trial versions, though they have restrictions like time limits, fixed number of users, or limited features. For more options and features, compare and evaluate all customer engagement software to find the best fit for you.

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★★★★★4.7 average rating from 418 reviews
Last Updated: September 01, 2026
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List of Top Free Customer Engagement Software - Page 3

Continue with products 51–75. Review each product’s overview, then open available tabs for buyer fit, use cases, features, integrations, pros and cons, and pricing.

Best Free Customer Engagement Software Products 51–75

Use search, filters, and available product tabs to evaluate the next 25 listings in this category.

25 products shown
#51

Typeform

🏆 SW Recommended

People-Friendly Forms and Surveys

★★★★☆ 4.5 (24 Reviews)
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Overview

Typeform is an interactive form-building tool that specializes in creating engaging and user-friendly forms, surveys, and quizzes. It stands out for its intuitive interface, allowing users to create forms that feel like a conversation. This approach helps in getting higher respon...

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Free TrialAvailable Starting Price$25 Per month HeadquartersUnited States
#52

Hootsuite

🏆 SW Recommended

Best Social Media Marketing and Management Tool

★★★★☆ 4.5 (11 Reviews)
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Overview

Hootsuite is one of the leading social media management platforms that revolutionizes how businesses approach their online presence. As a centralized hub, Hootsuite empowers users to schedule, manage, and analyze content across various social media channels seamlessly. With a use...

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Free Trial30 Days Starting Price₹1,915 pe Per month HeadquartersCanada
#53

Genesys Cloud CX

🏆 SW Recommended

Choose the all-in-one cloud contact center solution

★★★★☆ 4.5 (2 Reviews)
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Overview

Modern customer service teams need more than a traditional call center to deliver fast and personalized support across multiple channels. Genesys Cloud CX is a cloud based customer experience platform that brings voice, messaging, email, chat, and social interactions together in...

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Free TrialAvailable Starting Price$75 Per month HeadquartersUnited States
#54

Customer Thermometer

Customer Satisfaction Survey App

★★★★☆ 4.5 (2 Reviews)
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Overview

Customer Thermometer helps businesses measure customer satisfaction and capture real time feedback through a simple and effective customer feedback software platform. This customer experience software enables organizations to collect feedback directly through email surveys using...

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Free TrialAvailable Starting Price$49 Per month HeadquartersUnited Kingdom
#55

Chameleon

🏆 SW Recommended
★★★★☆ 4.5 (2 Reviews)
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Overview

Chameleon is a powerful Digital Adoption Platform Software designed to help businesses onboard users to their software products through guided tutorials, in-app messages, and interactive walkthroughs. The platform offers tools for creating personalized user experiences, ensuring...

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Free TrialAvailable Starting Price$279 Per month HeadquartersUnited States
#56

Korra

🏆 SW Recommended
★★★★☆ 4.5 (2 Reviews)
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Overview

Korra is an advanced artificial intelligence software platform that helps businesses harness the power of AI to solve complex problems, automate processes, and enhance decision-making. Korra’s core capabilities include machine learning, natural language processing, and predicti...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersIsrael
#57

King of App

The WordPress of apps

★★★★☆ 4.5 (1 Reviews)
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Overview

King of App stands out as a user-friendly platform for creating mobile apps with no coding required. It's your gateway to effortlessly crafting personalized apps. The simplicity of its interface makes app development a breeze, even for beginners. With a variety of templates, cust...

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Free TrialNA Starting Price€50 Per month HeadquartersUnited States
#58

Mixpanel

🏆 SW Recommended

AI Digital Analytics Platform for Product Teams

★★★★☆ 4.4 (12 Reviews)
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Overview

Mixpanel is an advanced product analytics software designed to help businesses track user behavior, analyze engagement, and optimize digital experiences across web and mobile applications. It enables teams to capture event-based data, understand user journeys, and measure key met...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersUnited States
#59

XM for Customer Experience

🏆 SW Recommended
★★★★☆ 4.4 (2 Reviews)
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Overview

XM for Customer Experience is a comprehensive Customer Experience Software designed to help businesses collect and analyze customer feedback to improve their products and services. The platform offers tools for gathering feedback through surveys, reviews, and direct interactions,...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersUnited States
#60

Apollo.io

🏆 SW Recommended

The only tool you need to grow your business

★★★★☆ 4.4 (2 Reviews)
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Overview

Apollo.io is a powerful sales engagement platform designed to help businesses streamline their outreach efforts and enhance lead generation. With a robust suite of features, Apollo.io enables users to identify potential customers, track interactions, and automate follow-up proces...

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Free Trial14 Days Starting Price$49 Per month HeadquartersUnited States
#61

Survicate

🏆 SW Recommended

Effortless Survey Software

★★★★☆ 4.3 (3 Reviews)
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Overview

Survicate is a user-friendly online survey tool designed for gathering customer feedback and insights. It offers a variety of survey types, including website, email, and mobile surveys, which are easy to create and customize. Key features include a range of question types, like m...

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Free TrialAvailable Starting Price$299 Per month HeadquartersPoland
#62

NICE CXone

🏆 SW Recommended

Leading Customer Experience (CX) AI Platform

★★★★☆ 4.3 (2 Reviews)
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Overview

NICE CXOne is a comprehensive cloud-based customer experience platform. It integrates various communication channels like voice, email, chat, and social media for seamless customer interactions. The platform features advanced analytics tools, providing insights into customer beha...

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Free TrialAvailable Starting Price$135 Per month HeadquartersUnited States
#63

SurveySparrow

🏆 SW Recommended

Unified CX platform to grow your brand

★★★★☆ 4.3 (1 Reviews)
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Overview

SurveySparrow is an online survey tool that facilitates engaging and conversational surveys. It offers a dual interface, allowing users to create both chat-like and form-like surveys, enhancing respondent experience. The platform is known for its ease of use, with drag-and-drop f...

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Free Trial14 Days Starting PriceContact Vendor HeadquartersUnited States
#64

HubSpot CRM

🏆 SW Recommended

Free CRM Software & Tools for Your Whole Team

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Overview

HubSpot is a top-rated all-in-one customer platform that caters to the needs of small and scaling businesses. With its intuitive user experience, powerful features, and scalability, HubSpot stands out as the best choice for small and scaling businesses alike. This platform offers...

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Free TrialAvailable Starting Price$752 Per month HeadquartersUnited States
#65

Salesforce Marketing Cloud

AI-powered, cloud-based digital marketing platform

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Overview

Salesforce Marketing Cloud is a digital marketing platform offering various tools for email, social media, and mobile marketing. It enables personalized customer engagement with its segmentation and targeting capabilities. The platform provides automation for email campaigns, str...

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Free TrialAvailable Starting Price$1,250 Per month HeadquartersUnited States
#66

Salesforce for Retail

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Salesforce for Retail is a customer journey mapping tool designed specifically for the retail industry, helping businesses understand and optimize their customers' experiences across various touchpoints. The platform allows retailers to map out the entire customer journey, from a...

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Free TrialAvailable Starting Price$25 Per month HeadquartersUnited States
#67

SAP Customer Experience

🏆 SW Recommended

Customer experience and CRM solutions

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Overview

SAP Customer Experience is a comprehensive customer service software designed to enhance interactions between businesses and their clients. This powerful platform provides tools for managing customer inquiries, tracking support tickets, and delivering personalized service across...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersGermany
#68

Zoho Campaigns

A simple, yet effective platform that helps you send the right email campaign to the right audience at the right time.

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Overview

Zoho Campaigns is a user-friendly email marketing platform designed to help businesses create, send, and track email campaigns effectively. It offers a variety of features such as automated email sequences, customizable templates, and detailed analytics to gauge campaign performa...

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Free Trial14 Days Starting Price₹180 Per month HeadquartersIndia
#69

Zoho CRM

🏆 SW Recommended

Top-rated Sales CRM Software by Customers

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Overview

Zoho CRM is a user-friendly software designed to streamline customer relationship management for businesses. It helps companies organize and automate their sales processes, fostering better customer interactions. With Zoho CRM, users can efficiently manage contacts, track leads,...

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Free Trial15 Days Starting Price₹9.08 Per month HeadquartersIndia
#70

Zoho SalesIQ

🏆 SW Recommended

Conversations that convert, connections that last

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Zoho SalesIQ is a sophisticated yet user-friendly software designed to enhance customer engagement and sales effectiveness for businesses. This tool uniquely integrates live chat, visitor tracking, and analytics capabilities, enabling businesses to interact with website visitors...

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Free Trial15 Days Starting Price₹500 Per month HeadquartersIndia
#71

UserVoice

The World's Best Product Feedback Tool

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Overview

UserVoice is a customer feedback and product management software that excels in bridging the gap between businesses and their users. It's uniquely designed to gather, analyze, and prioritize customer feedback, ensuring that product development aligns with user needs. The platform...

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Free Trial14 Days Starting Price$699 Per month HeadquartersUnited States
#72

Square Marketing

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Square Marketing is a marketing automation software designed to help businesses engage customers, boost sales, and build brand loyalty. The platform offers tools for creating and sending email campaigns, segmenting audiences, and tracking customer interactions. Square Marketing’s...

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Free TrialAvailable Starting Price$15 Per month HeadquartersUnited States
#73

Square Loyalty

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Square Loyalty is a customer loyalty software designed to help businesses build lasting relationships with their customers through rewarding experiences. The platform enables businesses to create and manage loyalty programs that encourage repeat purchases, customer engagement, an...

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Free TrialAvailable Starting Price$45 Per month HeadquartersUnited States
#74

Sprinklr Social

The undisputed leader in social media management

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Sprinklr Social is a sophisticated platform developed for large enterprises aiming to master customer experience management across digital channels. Its strength lies in offering an integrated suite for social media management, advertising, marketing, and customer care, all withi...

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Free Trial30 Days Starting Price$299 Per month HeadquartersUnited States
#75

Get Satisfaction

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Get Satisfaction is a cutting-edge customer loyalty software designed to foster engagement and strengthen relationships between businesses and their customers. This innovative platform provides tools for creating and managing loyalty programs, enabling companies to reward custome...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States

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