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Best Online NPS Software

In an always-connected world, many businesses prefer nps software solutions that require no local installation. Below, you’ll find top online nps software platforms—often referred to as cloud-based or web-based—offering easy subscription models, automatic updates, and seamless remote access. Explore these recommended tools to streamline workflows, enhance collaboration, and keep your team productive from anywhere.
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★★★★★4.7 average rating from 95 reviews
Last Updated: October 09, 2026
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Popular Picks in NPS Software

Survicate Logo

Survicate

   (4.3)

SurveyMonkey Logo

SurveyMonkey

   (4.6)

SurveySparrow Logo

SurveySparrow

   (4.3)

Contact Vendor

Delighted Logo

Delighted

   (4.9)

Complete Product Directory

List of Top Web-Based NPS Software

Review each product’s overview, then open available tabs for buyer fit, use cases, features, integrations, pros and cons, and pricing.

Cloud Based NPS Software Products

Overview is available for every product. Additional tabs appear only when matching profile information exists.

25 products shown
#1

Vantage Circle

🏆 SW Recommended

Global Employee Engagement Platform

★★★★★ 5.0 (2 Reviews)
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Overview

Vantage Circle stands out as a versatile software designed to enhance employee engagement and well-being within companies. Geared towards fostering a positive workplace culture, Vantage Circle offers an array of employee benefits and recognition solutions. With this platform, org...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#2

Retently

🏆 SW Recommended
★★★★★ 5.0 (2 Reviews)
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Overview

Retently is a cutting-edge customer loyalty software designed to help businesses build and maintain strong relationships with their customers. This platform offers a suite of tools for collecting and analyzing customer feedback, managing loyalty programs, and automating personali...

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Free TrialAvailable Starting Price$49 Per month HeadquartersUnited States
#3

SurveyLab

Online survey tool & questionnaire software.

★★★★★ 5.0 (2 Reviews)
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Overview

SurveyLab is an intuitive online survey and feedback platform that enables businesses of all sizes to design, distribute, and analyze surveys with ease. With a focus on simplicity and flexibility, SurveyLab offers a range of customizable question types, multilingual support, and...

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Free Trial14 Days Starting Price$49 Per month HeadquartersPoland
#4

SurveyJS

🏆 SW Recommended
★★★★★ 5.0 (2 Reviews)
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Overview

SurveyJS is a versatile and intuitive 360-degree feedback software that enables organizations to collect valuable feedback from employees, managers, peers, and subordinates in a comprehensive and structured manner. This software is designed to facilitate performance reviews, prof...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersEstonia
#5

SmartSurvey

Online Survey Software and Survey Tool

★★★★★ 5.0 (2 Reviews)
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Overview

SmartSurvey is a user-friendly online survey platform designed to simplify your data collection needs. With an array of features, it offers seamless survey creation, distribution, and analysis. Craft surveys effortlessly with the intuitive interface. Choose from various question...

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Free TrialAvailable Starting Price$38 Per month HeadquartersUnited Kingdom
#6

Simplesat

Capture and act on customer insights effortlessly with Simplesat

★★★★★ 5.0 (1 Reviews)
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Overview

Simplesat is a customer satisfaction (CSAT) and rating software that enables support, success, and service teams to collect feedback and measure experience with minimal friction. The platform provides lightweight survey widgets that can be embedded directly in helpdesk tickets, e...

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Free Trial14 Days Starting Price$109 Per month HeadquartersUnited States
#7

Pazo

🏆 SW Recommended

Powering Your Facility Management Success

★★★★★ 5.0 (1 Reviews)
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Overview

Pazo is an intuitive facility management software designed to help organizations streamline maintenance operations, manage work orders, track assets, and optimize workflows — all from a centralized cloud-based platform. With easy-to-use tools for scheduling preventive maintenance...

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Free Trial15 Days Starting PriceContact Vendor HeadquartersUnited States
#8

Alchemer

🏆 SW Recommended

Enterprise Online Survey Software & Tools

★★★★☆ 4.9 (3 Reviews)
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Overview

Alchemer is a powerful survey and customer feedback platform that helps businesses capture insights, understand audiences, and improve decision-making with flexible data-collection tools. From simple surveys to advanced journey analytics, Alchemer enables teams in marketing, cust...

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Free TrialAvailable Starting Price$55 Per month HeadquartersUnited States
#9

Delighted

🏆 SW Recommended

Collect customer feedback in minutes with Delighted

★★★★☆ 4.9 (8 Reviews)
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Overview

Delighted is an intuitive customer feedback tool designed to streamline the process of gathering and analyzing customer opinions. It offers versatile survey methods, including email, SMS, and web, ensuring businesses can reach their audience effectively. The platform boasts a sim...

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Free Trial14 Days Starting Price$17 Per month HeadquartersUnited States
#10

Empuls

🏆 SW Recommended

Employee Engagement Platform to Empower Your Workforce

★★★★☆ 4.9 (2 Reviews)
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Overview

Xoxoday Empuls is an engaging employee engagement platform designed to enhance workplace culture and motivation. It specializes in creating a connected and rewarding work environment through various features like peer-to-peer recognition, rewards, and a social intranet. Empuls al...

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Free Trial30 Days Starting Price$2 Per month HeadquartersSingapore
#11

Jotform

🏆 SW Recommended

Free Online Form Builder & Form Creator

★★★★☆ 4.8 (23 Reviews)
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Overview

Jotform is a versatile online form builder designed for creating and managing forms for various purposes, including registrations, surveys, and order forms. It stands out for its user-friendly drag-and-drop interface, making form creation accessible to everyone. Jotform offers a...

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Free TrialAvailable Starting Price$34 Per month HeadquartersUnited States
#12

SurveyMonkey

🏆 SW Recommended

The World’s Most Popular Free Online Survey Tool

★★★★☆ 4.6 (3 Reviews)
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Overview

SurveyMonkey is an online survey tool that enables users to create, send, and analyze surveys. It's designed for ease of use, allowing users to quickly create surveys with a variety of question types, including multiple choice, rating scales, and open-ended responses. SurveyMonke...

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Free TrialAvailable Starting Price₹17.16 Per month HeadquartersUnited States
#13

Typeform

🏆 SW Recommended

People-Friendly Forms and Surveys

★★★★☆ 4.5 (24 Reviews)
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Overview

Typeform is an interactive form-building tool that specializes in creating engaging and user-friendly forms, surveys, and quizzes. It stands out for its intuitive interface, allowing users to create forms that feel like a conversation. This approach helps in getting higher respon...

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Free TrialAvailable Starting Price$25 Per month HeadquartersUnited States
#14

Customer Thermometer

Customer Satisfaction Survey App

★★★★☆ 4.5 (2 Reviews)
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Overview

Customer Thermometer helps businesses measure customer satisfaction and capture real time feedback through a simple and effective customer feedback software platform. This customer experience software enables organizations to collect feedback directly through email surveys using...

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Free TrialAvailable Starting Price$49 Per month HeadquartersUnited Kingdom
#15

Nicereply

🏆 SW Recommended

Customer experience (CX) platform

★★★★☆ 4.5 (1 Reviews)
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Overview

Nicereply is a customer experience and feedback platform that helps businesses collect, measure, and analyze customer satisfaction data across support, sales, and service interactions. It integrates with helpdesk tools, CRMs, live chat solutions, and email platforms to capture fe...

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Free Trial14 Days Starting Price$59 Per month HeadquartersSlovakia
#16

Zoho Survey

🏆 SW Recommended

Create online surveys and questionnaires for free

★★★★☆ 4.4 (8 Reviews)
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Overview

Zoho Survey is a versatile online survey creation tool designed to cater to various data collection needs. It offers a rich library of customizable templates and an intuitive drag-and-drop interface, making survey design both easy and efficient. Users can craft surveys with a wid...

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Free Trial7 Days Starting Price₹416 Per month HeadquartersIndia
#17

XM for Customer Experience

🏆 SW Recommended
★★★★☆ 4.4 (2 Reviews)
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Overview

XM for Customer Experience is a comprehensive Customer Experience Software designed to help businesses collect and analyze customer feedback to improve their products and services. The platform offers tools for gathering feedback through surveys, reviews, and direct interactions,...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersUnited States
#18

Survicate

🏆 SW Recommended

Effortless Survey Software

★★★★☆ 4.3 (3 Reviews)
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Overview

Survicate is a user-friendly online survey tool designed for gathering customer feedback and insights. It offers a variety of survey types, including website, email, and mobile surveys, which are easy to create and customize. Key features include a range of question types, like m...

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Free TrialAvailable Starting Price$299 Per month HeadquartersPoland
#19

SurveySparrow

🏆 SW Recommended

Unified CX platform to grow your brand

★★★★☆ 4.3 (1 Reviews)
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Overview

SurveySparrow is an online survey tool that facilitates engaging and conversational surveys. It offers a dual interface, allowing users to create both chat-like and form-like surveys, enhancing respondent experience. The platform is known for its ease of use, with drag-and-drop f...

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Free Trial14 Days Starting PriceContact Vendor HeadquartersUnited States
#20

Feedbackly

Reveal how customer emotions impact your business

★★★★☆ 4.1 (2 Reviews)
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Overview

Feedbackly is a comprehensive customer experience and feedback management platform designed to help businesses systematically collect, analyze, and act on customer insights across all touchpoints. From websites and mobile apps to in-store experiences and email campaigns, Feedback...

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Free Trial14 Days Starting Price€249 Per month HeadquartersFinland
#21

Trustmary

Collect, analyze and showcase feedback

★★★★☆ 4.0 (1 Reviews)
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Overview

Trustmary is a customer feedback and reviews platform that helps businesses collect, manage, analyze, and showcase authentic customer opinions to build trust and improve conversions. At its core, the platform combines automated feedback collection, review generation, and social p...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersFinland
#22

Trustpilot

🏆 SW Recommended

Experience the power of customer reviews

No approved reviews yet. Be the first to review
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Overview

Trustpilot is a renowned customer review management tool that empowers businesses to build trust and transparency with their customers. Central to its functionality is the collection and display of genuine customer reviews, providing valuable insights and boosting credibility. Tr...

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Free TrialNA Starting Price$299 Per month HeadquartersDenmark
#23

SurveyMonkey Enterprise

🏆 SW Recommended

Discover why we're a leading survey platform for companies around the globe.

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Overview

SurveyMonkey Enterprise is a widely recognized survey software tailored for large organizations seeking to collect and analyze data at scale. It distinguishes itself with its robust set of features that cater to a variety of survey needs, from customer feedback to employee engage...

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Free TrialNA Starting Price₹4999 Per month HeadquartersUnited States
#24

Freshsurvey

Freshsurvey

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Overview

Freshsurvey is an NPS (Net Promoter Score) software that enables businesses to measure customer loyalty and satisfaction through quick, effective surveys. The platform automates NPS survey distribution via email, SMS, or in-app messaging, making it easy for companies to collect f...

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Free TrialNA Starting Price$0.01 Per one-time HeadquartersUnited States
#25

Sitejabber

Research Business Reviews Before Buying

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Overview

Sitejabber is a robust online review management software developed to build and protect the reputation of businesses. Its core strength lies in its ability to collect and showcase customer reviews, which enhances credibility and attracts new customers. Sitejabber differentiates i...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
Daily Discovery

Explore Today’s Featured Cloud Based NPS Software

Three additional products from this category, refreshed for ongoing discovery.

Featured Today

ReviewInc

No approved reviews yet

ReviewInc is a comprehensive review management software designed to help businesses enhance their online reputation and customer engagement. This platform offers a suite of tools for monitoring customer feedback, soliciting reviews, and analyzing sentiment across multiple platforms. With its user-friendly interface, businesses can easily track reviews, respond to customer feedback, and generate re...

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Featured Today

Chattermill

No approved reviews yet

Chattermill is a cutting-edge Customer Experience Software designed to help businesses understand and enhance their customer interactions across various touchpoints. It offers a comprehensive platform for collecting, analyzing, and acting on customer feedback, ensuring that organizations can improve their products, services, and overall customer satisfaction effectively. Key features include advan...

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Featured Today

unitQ

No approved reviews yet

unitQ is a bug tracking software that helps software development teams identify, track, and resolve issues quickly and efficiently. The platform’s AI-driven system automatically captures bugs, user complaints, and quality concerns from various sources, including app stores, support tickets, and social media. unitQ categorizes and prioritizes bugs based on severity, ensuring that the most critica...

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