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Simplesat

Best Customer Satisfaction Survey Tool

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Simplesat Overview

Simplesat is a user-friendly feedback tool designed for companies seeking insights from their customers. It specializes in collecting and analyzing customer satisfaction data, primarily through surveys. Key features include customizable survey templates, making it easy to tailor questions to specific needs. The real-time feedback system ensures prompt responses, enhancing customer engagement. Simplesat integrates seamlessly with popular helpdesk software, streamlining the feedback process. Its analytics dashboard provides clear, actionable insights, helping businesses improve their services. The tool also supports multi-channel feedback collection, including email and website embeds, broadening the scope of customer interactions. With its emphasis on simplicity and efficiency, Simplesat is an effective solution for businesses aiming to enhance customer experience through direct feedback.

Simplesat screenshot & Video

Contact Details

  • Simplesat
  • 2016
  • United States
  • 11-50

Support

  • Email
  • Chat
  • Knowledge Base

Training

  • Documentation

Licensing & Deployment

  • Proprietary
  • Cloud Hosted
  • Web-Based

Typical Customers

  • Self-Employed
  • Small-Business
  • Midsize-Business
  • Large-Enterprise-Business

Language Supported

English

Simplesat Features

  • Trend Analysis
  • Survey/Poll Management
  • Data Visualization
  • Reporting/Analytics
  • Chat/Messaging
  • CRM
  • Feedback Management
  • Customer Segmentation
  • Customer Database
  • SMS Messaging
  • Visual Analytics
  • Email Management
  • Engagement Tracking
  • Multi-Channel Communication
  • Complaint Monitoring
  • Customer Experience Management
  • Sentiment Analysis
  • Performance Metrics
  • Social Media Integration
  • Customer Journey Mapping
  • NPS Survey
  • CES Survey
  • CSAT Survey

Simplesat Pricing

Pricing Type

  • Usage Based

Preferred Currency

  • USD ($)

Free Trial

  • 14 Days

Free Version

  • NA

Payment Frequency

  • Annual Subscription
  • Monthly Payment

Plans & Packages

Standard

$109 Per Month

Simplesat FAQ's

  • No, Simplesat does not offer a free version.

  • Yes, Simplesat offers a free trial.

  • No, Credit Card details are not required for the Simplesat trial.

  • Simplesat offers the following pricing plans & packages:

    Starting Plan:

    $109 Per Month

  • Simplesat supports the following payment frequencies:

    • Annual Subscription , Monthly Payment

  • Yes, Simplesat offers an API.

  • Simplesat offers support with the following options:
    • Email , Chat , Knowledge Base

  • Simplesat offers training with the following options:
    • Documentation

  • Simplesat supports the following languages:
    • English

  • Following are the typical users of the Simplesat:
    • Self-Employed , Small-Business , Midsize-Business , Large-Enterprise-Business

  • Simplesat supports the following deployment:
    • Cloud Hosted

  • Simplesat supports the following mobile devices:
    • Web-Based