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Best Customer Satisfaction Survey Tool

Simplesat Overview

Simplesat is a user-friendly feedback tool designed for companies seeking insights from their customers. It specializes in collecting and analyzing customer satisfaction data, primarily through surveys. Key features include customizable survey templates, making it easy to tailor questions to specific needs. The real-time feedback system ensures prompt responses, enhancing customer engagement. Simplesat integrates seamlessly with popular helpdesk software, streamlining the feedback process. Its analytics dashboard provides clear, actionable insights, helping businesses improve their services. The tool also supports multi-channel feedback collection, including email and website embeds, broadening the scope of customer interactions. With its emphasis on simplicity and efficiency, Simplesat is an effective solution for businesses aiming to enhance customer experience through direct feedback.

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Simplesat Screenshot & Video

Contact Details

  • Vendor Name Simplesat
  • Founded 2016
  • Location United States
  • Employees 11-50

Support

  • Email Email
  • Chat Chat
  • Knowledge Base Knowledge Base

Training

  • Documentation Documentation

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business
  • Large-Enterprise-Business Large-Enterprise-Business

Languages Supported

English


Simplesat Features

  • Arrow Icon Trend Analysis
  • Arrow Icon Survey/Poll Management
  • Arrow Icon Data Visualization
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Chat/Messaging
  • Arrow Icon CRM
  • Arrow Icon Feedback Management
  • Arrow Icon Customer Segmentation
  • Arrow Icon Customer Database
  • Arrow Icon SMS Messaging
  • Arrow Icon Visual Analytics
  • Arrow Icon Email Management
  • Arrow Icon Engagement Tracking
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Complaint Monitoring
  • Arrow Icon Customer Experience Management
  • Arrow Icon Sentiment Analysis
  • Arrow Icon Performance Metrics
  • Arrow Icon Social Media Integration
  • Arrow Icon Customer Journey Mapping
  • Arrow Icon NPS Survey
  • Arrow Icon CES Survey
  • Arrow Icon CSAT Survey
  • Arrow Icon Text Fields
  • Arrow Icon Anonymous Feedback
  • Arrow Icon NPS of Customers
  • Arrow Icon Negative Feedback Management
  • Arrow Icon Third-Party Integrations
  • Arrow Icon Pulse Surveys
  • Arrow Icon Multi-Channel Distribution
  • Arrow Icon Text Analysis
  • Arrow Icon NPS of Employees
  • Arrow Icon Segmentation
  • Arrow Icon Mobile Survey
  • Arrow Icon Multi-Language

Simplesat Pricing

Pricing Type

  • Pricing Type Usage Based

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • Free Trial 14 Days

Free Version

  • NA

Payment Frequency

  • Annual Subscription Annual Subscription
  • Monthly Payment Monthly Payment

Plans & Packages

Standard

$109 Per Month

Simplesat FAQs

Simplesat is a user-friendly feedback tool designed for companies seeking insights from their customers. It specializes in collecting and analyzing customer satisfaction data, primarily through surveys. Key features include customizable survey templates, making it easy to tailor questions to specific needs. The real-time feedback system ensures prompt responses, enhancing customer engagement. Simplesat integrates seamlessly with popular helpdesk software, streamlining the feedback process. Its analytics dashboard provides clear, actionable insights, helping businesses improve their services. The tool also supports multi-channel feedback collection, including email and website embeds, broadening the scope of customer interactions. With its emphasis on simplicity and efficiency, Simplesat is an effective solution for businesses aiming to enhance customer experience through direct feedback.

  • No, Simplesat does not offer a free version.

  • Yes, Simplesat offers a free trial.

  • No, Credit Card details are not required for the Simplesat trial.

  • Simplesat offers the following pricing plans & packages:

    Standard

    $109 Per Month

  • Simplesat supports the following payment frequencies:

    • Annual Subscription , Monthly Payment

  • Yes, Simplesat offers an API.

  • Simplesat offers support with the following options:
    • Email , Chat , Knowledge Base

  • Simplesat offers training with the following options:
    • Documentation

  • Simplesat supports the following languages:
    • English

  • Following are the typical users of the Simplesat:
    • Self-Employed , Small-Business , Midsize-Business , Large-Enterprise-Business

  • Simplesat supports the following deployment:
    • Cloud Hosted

  • Simplesat supports the following devices and operating systems:
    • Web-Based

Simplesat Comparisons

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Simplesat vs ReviewTrackers

Simplesat vs Delighted

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