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Continue with products 26–50. Review each product’s overview, then open available tabs for buyer fit, use cases, features, integrations, pros and cons, and pricing.
Use search, filters, and available product tabs to evaluate the next 25 listings in this category.
EasyDesk is a powerful help desk software that unifies emails, chats, and tickets into one intuitive platform. Designed for speed and simplicity, it helps businesses resolve customer issues faster, track performance, and boost satisfaction. Perfect for startups, SMEs, and enterpr...
Read more about EasyDeskBitrix24's help desk tools let businesses manage customer tickets through an Open Channel, combining email, chat, and social media in one place. It offers automated routing, SLA tracking, and a knowledge base. With CRM-linked ticket history, support teams can respond faster with...
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Serviceaide ChangeGear is an ITSM help desk software covering incident, problem, and change management in one platform. It offers a self-service portal, configurable workflows, and the Luma AI virtual agent for faster resolutions. With customizable dashboards and ITIL-certified p...
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V2 Cloud WorkSpaces helps IT teams provide remote support by managing tickets, tracking incidents, and troubleshooting virtual desktops in real time. It supports multi-device access, letting agents assist employees from anywhere. With secure data handling, it strengthens remote I...
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Helpwise is a shared inbox and help desk software that unifies email, live chat, SMS, WhatsApp, and social media into one workspace. It offers collision detection, automation rules, and a self-service help center. With reporting and CSAT tracking, support and sales teams manage c...
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LiveAgent is a multichannel help desk software that combines email, live chat, phone, and social media into one shared team inbox. It offers ticket management, a knowledge base, and a built-in call center with IVR. With automation rules and AI chatbot handover, teams resolve cust...
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SysAid is an AI-powered ITSM help desk combining ticket management, incident resolution, and asset tracking with CMDB links. It offers a self-service portal, workflow automation, and agentic AI to resolve requests autonomously. With customizable routing rules and reporting dashbo...
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A cloud-based and AI-powered IT service management (ITSM) platform.
SolarWinds Service Desk is a cloud-based, ITIL-aligned help desk for incident, problem, and change management. It offers a self-service portal, knowledge base, and asset management linked directly to tickets. With automated routing and configurable workflows, IT teams get faster...
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TOPdesk is a service management software that helps IT, HR, and facilities teams manage tickets, assets, and change requests in one platform. It offers a self-service portal, knowledge base, and multi-channel support. With customizable workflows and automation, teams reduce ticke...
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Genuity IT Admin Suite is a comprehensive IT asset management software designed to streamline the management of hardware and software assets within organizations. This platform provides tools for tracking asset lifecycle, inventory management, and compliance management, allowing...
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IT Ticketing System, ITSM, and Help Desk Software for both On-Premise and in the Cloud.
BOSSDesk is an ITIL-based help desk and IT asset management solution available on cloud or on-premise. It handles incident, problem, and change management with a customizable Service Catalog and self-service portal. With BOSSDesk AI for ticket prioritization, teams get faster res...
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Helpshift helps businesses manage customer support with tools for ticket management, knowledge bases, customer conversations, automated responses, and support analytics. It allows support teams to organize customer requests, provide self service options, track support issues, aut...
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ITarian Helpdesk is a robust IT management platform, tailored for Managed Service Providers (MSPs) and businesses. Its key strength lies in simplifying IT support and management through a centralized system. The software features an advanced ticketing system that efficiently orga...
Read more about ITarianHaloPSA is a cloud-based PSA and help desk platform built for MSPs and IT service providers. It combines automated ticketing, SLA tracking, asset management, and billing in one system. With agentic AI workflows and a self-service portal, MSPs streamline service delivery, contract...
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LiveChat is a dedicated help desk platform built around real-time chat support. It offers a customizable widget, ticketing, and multi-channel messaging via WhatsApp, Messenger, and SMS. With AI copilot, chatbots for routine questions, and 200+ integrations, support teams manage c...
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Front is a customer communication platform that blends a shared team inbox with help desk automation. It centralizes email, chat, SMS, and social messages, with collaborative features like comments and shared drafts. AI tools like Copilot and Autopilot help teams route, analyze,...
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Turn every interaction into an agentic service experience.
Salesforce Service Cloud is an enterprise help desk platform that manages customer cases across email, chat, phone, and social media in one console. It offers case automation, a knowledge base, and self-service portals. With Agentforce AI handling routine tasks, support teams res...
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ServiceNow CSM is an enterprise help desk platform that manages the full case lifecycle, from intake to resolution. It offers AI-driven case routing, a self-service portal, and interactive dashboards. By connecting front, middle, and back offices, it enables proactive support, re...
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Apptivo Help Desk is a cloud-based customer support tool that centralizes tickets, email, and inquiries in one place. It offers a knowledge base, mobile apps, and CRM-linked customer context for personalized responses. With automation and multi-channel support, agents resolve iss...
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Optimize Your Workflow with Advanced Help Desk Management Software
HappyFox is a cloud-based help desk software that centralizes support requests from email, live chat, phone, and social media into one platform. It offers ticket automation, customizable workflows, and a built-in knowledge base. With reporting tools and multi-channel support, tea...
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Genesys Cloud CX helps businesses manage customer support with tools for ticket management, customer interactions, knowledge management, workflow automation, and support analytics. It enables support teams to handle customer requests, track conversations, automate routine tasks,...
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Helply (formerly Groove) is an AI-native help desk platform built around an autonomous support agent that resolves tickets, not just drafts replies. It combines a shared inbox, knowledge base, and multi-channel support with outcome-based pricing. Support teams get AI-driven resol...
Read more about Helply (formerly Groove)Agile CRM's help desk module manages support tickets, automates routine tasks, and tracks customer feedback in one place. It offers a dedicated customer service workspace, prioritized ticketing, and gamification to boost agent performance. With CRM-linked context, support teams r...
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UseResponse is a comprehensive customer support and feedback system tailored for businesses seeking to enhance customer engagement and service. Its standout feature is the all-in-one feedback tool, which consolidates customer suggestions, questions, and problems, fostering an int...
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Leena AI helps businesses manage employee support requests through an AI powered help desk. It can handle employee queries, automate repetitive support tasks, provide instant answers, manage requests, and connect employees with relevant information. Its conversational interface h...
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