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PSA Software That Improves Your Business Visibility

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Autotask PSA Overview

Autotask PSA (Professional Services Automation) is a comprehensive, cloud-powered software tailored for IT service providers. Its main strength lies in unifying all core business operations into a single, integrated platform. The software excels in service desk management, providing efficient tools for ticketing, tracking, and resolving IT issues. A key feature is its project management capability, which streamlines project execution and tracking, enhancing team productivity. Autotask PSA also offers robust time and billing functionalities, ensuring accurate invoicing and financial management. The platform's customizable dashboards and reporting tools provide valuable insights into business performance. Its seamless integration with remote monitoring and management systems makes it a holistic solution for managing IT services. The software's scalability and flexibility make it suitable for a wide range of IT businesses, from small startups to large enterprises. Autotask PSA stands out for its ability to optimize operations, improve service delivery, and drive business growth.

Contact Details

  • Kaseya
  • 2004
  • United States
  • 1000+

Support

  • 24x7 Support
  • Email
  • Phone
  • Chat
  • Knowledge Base

Training

  • In-person
  • Live Online
  • Documentation
  • Videos

Licensing & Deployment

  • Proprietary
  • Cloud Hosted
  • Web-Based
  • iPhone
  • Android

Typical Customers

  • Self-Employed
  • Small-Business
  • Midsize-Business
  • Large-Enterprise-Business

Language Supported

Dutch, English, German, Italian, Spanish

Industries

Information Technology & Services

Autotask PSA Features

  • Portfolio Management
  • Quotes/Estimates
  • Gantt/Timeline View
  • Activity Tracking
  • Multiple Projects
  • Proposal Generation
  • Billing & Invoicing
  • Task Management
  • Real Time Reporting
  • Project Management
  • Document Management
  • Forecasting
  • Approval Process Control
  • Performance Metrics
  • Resource Management
  • Project Planning
  • Billable Items Tracking
  • Collaboration Tools
  • Task Scheduling
  • Email Management
  • CRM
  • Project Time Tracking
  • Project Tracking
  • Client Portal
  • Timesheet Management
  • Progress Tracking
  • Time & Expense Tracking
  • Calendar Management
  • Accounting Integration
  • Service Catalog
  • Alerts/Escalation
  • Multi-Channel Communication
  • Configuration Management
  • Inventory Management
  • Approval Process Control
  • Contract/License Management
  • Asset Tracking
  • Prioritization
  • Activity Tracking
  • Change Management
  • Knowledge Base Management
  • Self Service Portal
  • Incident Management
  • Alerts/Notifications
  • Chat/Messaging
  • Project Management
  • SLA Management
  • Access Controls/Permissions
  • Problem Management
  • Availability Management
  • Support Ticket Management
  • Surveys & Feedback
  • Help Desk Management
  • Capacity Management
  • Release Management
  • Asset Lifecycle Management
  • Task Management
  • Audit Trail
  • Remote Access & Monitoring

Autotask PSA Pricing

Pricing Type

  • Contact Vendor

Preferred Currency

  • USD ($)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • NA
Pricing Page  

Autotask PSA FAQ's

  • No, Autotask PSA does not offer a free version.

  • No, Autotask PSA does not offer any free trial.

  • No, Credit Card details are not required for the Autotask PSA trial.

  • Yes, Autotask PSA offers an API.

  • Autotask PSA offers support with the following options:
    • 27x7 Support , Email , Phone , Chat , Knowledge Base

  • Autotask PSA offers training with the following options:
    • In-person , Documentation

  • Autotask PSA supports the following languages:
    • Dutch , English , German , Italian , Spanish

  • Following are the typical users of the Autotask PSA:
    • Self-Employed , Small-Business , Midsize-Business , Large-Enterprise-Business

  • Autotask PSA supports the following deployment:
    • Cloud Hosted

  • Autotask PSA supports the following devices and operating systems:
    • Web-Based , iPhone , Android