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Best Cloud Based Help Desk Software - Page 13

Cloud-based help desk software runs entirely online, so your support team can manage tickets from any browser without installing or maintaining servers. The vendor handles hosting, uptime, backups, and security, while your team focuses purely on resolving customer or employee issues.

Any business with a remote, hybrid, or multi-location support team benefits from a cloud based help desk. Common use cases include managing tickets from email, chat, and social media in one dashboard, giving agents access from anywhere, and scaling support without buying or managing hardware.

The right cloud based help desk ticketing system cuts setup time from weeks to hours, keeps your data backed up automatically, and lets you add agents or channels as you grow. At SoftwareWorld, compare the best cloud based help desk software by features, pricing, AI capabilities, and scalability, so you can pick a cloud help desk software that fits your team without the hassle of on-premise infrastructure.
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★★★★★4.7 average rating from 269 reviews
Last Updated: October 15, 2026
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Complete Product Directory

List of Top Cloud Help Desk Software - Page 13

Continue with products 301–311. Review each product’s overview, then open available tabs for buyer fit, use cases, features, integrations, pros and cons, and pricing.

Cloud Based Help Desk Software Products 301–311

Use search, filters, and available product tabs to evaluate the next 11 listings in this category.

11 products shown
#301

Wowdesk

Build WOW customer experiences and empower support teams with a SaaS support desk

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Overview

Wowdesk is a customer support and helpdesk platform designed to help businesses manage inquiries across multiple channels from a unified interface. The platform brings together email, live chat, social media messages, and ticket management tools so support teams can track, priori...

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Free TrialAvailable Starting Price$6 Per month HeadquartersUnited States
#302

VobeSoft

Fully customizable Cloud Computing Software

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Overview

VobeSoft is a versatile and customizable software solution developed to optimize business processes and data management. Its key strength lies in its flexibility, allowing users to tailor the platform to various business needs, from CRM to project management. The software feature...

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Free TrialNA Starting Price$108.76 Per month HeadquartersUnited States
#303

Helpsumo

Help desk support software for today’s fast-evolving modern business.

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Overview

Help Sumo is an advanced customer support software designed to optimize the support experience for both businesses and their customers. Its standout feature is the robust ticketing system, which efficiently organizes and manages customer inquiries from multiple channels, includin...

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Free Trial30 Days Starting Price$19 Per month HeadquartersUnited States
#304

XEOX

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Overview

XEOX is an advanced IT asset management software designed to help businesses track and manage their technology infrastructure efficiently. This platform provides a comprehensive solution for monitoring hardware, software, and network devices, ensuring that organizations have full...

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Free TrialAvailable Starting Price€1.5 Per month HeadquartersAustria
#305

ClearFeed

AI-Powered Customer & Employee Support on Slack

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Overview

ClearFeed is a dynamic customer support software designed to optimize team collaboration and enhance customer service efficiency. Its main attraction is the intelligent assignment system that automatically directs customer queries to the most suitable team member, ensuring quick...

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Free Trial14 Days Starting Price$15 Per month HeadquartersIndia
#306

Deskhero

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Overview

Deskhero is an intuitive customer support software designed to help businesses deliver exceptional customer service across multiple channels. The platform enables support teams to efficiently manage customer inquiries, resolve issues, and track performance from a unified dashboar...

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Free TrialNA Starting Price$9.95 Per user HeadquartersSweden
#307

Deflekt.ai

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Overview

Deflekt.ai is an AI-powered customer support software designed to enhance the efficiency and effectiveness of customer service teams. With its advanced AI-driven features, Deflekt.ai offers automated support solutions, including chatbots, ticketing systems, and self-service porta...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersNetherlands
#308

DeskDay

The Future of IT Helpdesk and PSA

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Overview

ManageEngine ServiceDesk Plus MSP centralizes ticketing, incident management, and problem tracking in one ITSM platform. It offers auto-assign routing, a self-service portal, and detailed reporting. IT teams get faster resolutions with customizable workflows and 24/7 support buil...

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Free TrialAvailable Starting Price$79 Per user HeadquartersUnited States
#309

PHP CRM

Robust Web-based CRM Software Solution

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Overview

PHP CRM is a web-based CRM software that facilitates you to manage leads, customers, proposals, estimates, invoices, items, taxes, staff, messaging and other important features. PHP CRM is a web based self hosted CRM software system. In other words – you will be able to download...

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Free TrialNA Starting PriceFree HeadquartersIndia
#310

Rootnet

Manage your entire business from one platform

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Overview

Rootnet Suite is an all-in-one platform with a CRM for managing customer interactions, an Intranet for internal collaboration, a Help Desk for customer support, and a Sync module to ensure seamless data synchronization across systems. A tool that streamlines customer support by m...

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Free TrialNA Starting PriceContact Vendor HeadquartersPanama
#311

Desk365

AI-powered ticketing software

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Overview

Desk365 is an AI powered ticketing software for teams of all sizes. It is designed to streamline customer support, the helpdesk supports all channels like Microsoft Teams, email, web forms, and more. Robust automation, SLA management, customizable workflows, and other advanced fe...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersUnited States

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