Best Cloud Based Help Desk Software - Page 13
- 4.7 avg. rating from 267 reviews
Last Updated: August 30, 2026
All
Software
309 Software
Popular Picks in Help Desk Software
Sponsor
List of Top Cloud Help Desk Software
Pricing Options
Features
Company Size
I'm looking for Help Desk Software that is:
Overview
XEOX is an advanced IT asset management software designed to help businesses track and manage their technology infrastructure efficiently. This platform provides a comprehensive solution for monitoring hardware, software, and network devices, ensuring that organizations have full visibility and control over their IT assets. XEOX enables businesses to keep track of asset lifecycles, including procu... Read more about XEOX
Pricing
Professional
€1.5 Per Month
Available
€1.5 Per month
Austria
AI-Powered Customer & Employee Support on Slack
Overview
ClearFeed is a dynamic customer support software designed to optimize team collaboration and enhance customer service efficiency. Its main attraction is the intelligent assignment system that automatically directs customer queries to the most suitable team member, ensuring quick and effective responses. ClearFeed integrates seamlessly with multiple communication channels, such as email, social med... Read more about ClearFeed
Pricing
Starter
$15 Per Month
14 Days
$15 Per month
India
Overview
Deskhero is an intuitive customer support software designed to help businesses deliver exceptional customer service across multiple channels. The platform enables support teams to efficiently manage customer inquiries, resolve issues, and track performance from a unified dashboard. Deskhero supports communication via email, chat, phone, and social media, ensuring that customers can reach your team... Read more about Deskhero
Pricing
Small
$9.95 Per User
NA
$9.95 Per user
Sweden
Overview
Deflekt.ai is an AI-powered customer support software designed to enhance the efficiency and effectiveness of customer service teams. With its advanced AI-driven features, Deflekt.ai offers automated support solutions, including chatbots, ticketing systems, and self-service portals, which help businesses provide fast and accurate responses to customer inquiries. The platform is designed to handle ... Read more about Deflekt.ai
Pricing
Deflekt.ai Free Trial
Contact Vendor
Available
Contact Vendor
Netherlands
The Future of IT Helpdesk and PSA
Overview
ManageEngine ServiceDesk Plus MSP centralizes ticketing, incident management, and problem tracking in one ITSM platform. It offers auto-assign routing, a self-service portal, and detailed reporting. IT teams get faster resolutions with customizable workflows and 24/7 support built into the service desk experience. Read more about DeskDay
Pricing
DeskDay Pricing
$79 Per User
Available
$79 Per user
United States
Robust Web-based CRM Software Solution
Overview
PHP CRM is a web-based CRM software that facilitates you to manage leads, customers, proposals, estimates, invoices, items, taxes, staff, messaging and other important features. PHP CRM is a web based self hosted CRM software system. In other words – you will be able to download CRM software source code from download section and upload it to your server – As database and files will be locate... Read more about PHP CRM
NA
Contact Vendor
India
Manage your entire business from one platform
Overview
Rootnet Suite is an all-in-one platform with a CRM for managing customer interactions, an Intranet for internal collaboration, a Help Desk for customer support, and a Sync module to ensure seamless data synchronization across systems. A tool that streamlines customer support by managing tickets, tracking issues, and ensuring timely resolutions, improving overall customer satisfaction. Read more about Rootnet
NA
Contact Vendor
Panama
AI-powered ticketing software
Overview
Desk365 is an AI powered ticketing software for teams of all sizes. It is designed to streamline customer support, the helpdesk supports all channels like Microsoft Teams, email, web forms, and more. Robust automation, SLA management, customizable workflows, and other advanced features helps enhance agent productivity and delivers faster resolution times. Read more about Desk365
Available
Contact Vendor
United States
Human-first customer service with AI-first platform
Overview
SparrowDesk is next-generation help desk software designed to streamline support operations and boost agent productivity. Its AI assistant, Luna, auto-resolves repetitive tickets while offering agents smart summaries, reply suggestions, and instant access to knowledge through Luna Copilot. Customer conversations from multiple channels are centralized into one intuitive inbox, making context-switc... Read more about SparrowDesk
14 Days
Contact Vendor
United States
Why Trust SoftwareWorld
At SoftwareWorld, we believe choosing the right software or service partner should be based on clarity, credibility, and real insights, not marketing noise. Our mission is to help businesses make confident, data-driven decisions through unbiased research and structured evaluation.
We combine expert analysis, real user feedback, and market data to ensure every recommendation delivers practical value and helps buyers discover the most relevant solutions for their needs.
Our Review & Evaluation Process
Every software product and service provider listed on SoftwareWorld is evaluated through a multi-layered approach designed to highlight quality, relevance, and practical value.
- Verified user reviews and real-world feedback
- Product capabilities and core use cases
- Industry relevance and business fit
- Feature depth and innovation, including AI capabilities where applicable
- Market presence and vendor credibility
For service providers, we also review project portfolios, case studies, specialization areas, and delivery capabilities to help buyers compare partners more effectively.
How We Ensure Authentic Reviews
We prioritize review quality and reliability so buyers can make decisions based on genuine experiences rather than inflated or misleading signals.
- Reviews are assessed for quality, relevance, and duplication patterns
- Suspicious, low-quality, or biased submissions are filtered or removed
- Ongoing monitoring helps maintain long-term review integrity
This helps SoftwareWorld maintain a review environment focused on useful, decision-supporting insights.
Transparent Rankings, Not Pay-to-Win
SoftwareWorld does not rank products or service providers solely based on payments. Our category visibility is shaped by a mix of relevance, category fit, capabilities, market signals, and user value.
- Category relevance and specialization
- Product or service quality signals
- User feedback and engagement trends
- Business use case fit and market demand
Sponsored or featured placements, where applicable, are clearly identified to maintain transparency for buyers.
Built for Better Business Decisions
SoftwareWorld is designed to help buyers move from discovery to shortlist with confidence by offering structured comparisons, practical use case insights, and category-specific guidance.
- Clear comparison-focused content
- Practical use case coverage
- Decision-ready information for faster evaluation
Our goal is to reduce research friction and make it easier for businesses to choose solutions that match their real operational needs.
Our Commitment to Trust
We continuously improve our systems to maintain data accuracy, content transparency, and fair visibility across our platform. SoftwareWorld helps businesses discover, compare, and choose the right software and service partners through unbiased insights, structured evaluation, and real-world use cases.