ClearFeed logo

ClearFeed

AI-Powered Customer & Employee Support on Slack

Unclaimed Profile Claim

ClearFeed Overview

ClearFeed is a dynamic customer support software designed to optimize team collaboration and enhance customer service efficiency. Its main attraction is the intelligent assignment system that automatically directs customer queries to the most suitable team member, ensuring quick and effective responses. ClearFeed integrates seamlessly with multiple communication channels, such as email, social media, and live chat, centralizing customer interactions. The software boasts a powerful analytics dashboard, providing real-time insights into customer satisfaction and team performance. Additionally, it features a collaborative workspace where team members can discuss and resolve complex issues together. User-friendly and adaptable, ClearFeed is ideal for businesses seeking to streamline their support process while fostering teamwork and improving customer experiences.

Contact Details

  • ClearFeed
  • 2021
  • India
  • 11-50

Support

  • Email
  • Chat
  • Knowledge Base

Training

  • Documentation
  • Videos

Licensing & Deployment

  • Proprietary
  • Cloud Hosted
  • Web-Based

Typical Customers

  • Small-Business
  • Midsize-Business
  • Large-Enterprise-Business

Language Supported

English

Industries

Information Technology & Services

ClearFeed Features

  • Automated Routing
  • Call Center Management
  • Real-Time Chat
  • Performance Metrics
  • Customer Database
  • Self Service Portal
  • SLA Management
  • CRM
  • Real Time Notifications
  • Multi-Channel Communication
  • Support Ticket Management
  • Surveys & Feedback
  • Document Storage
  • Social Media Integration
  • Alerts/Escalation
  • Prioritization
  • Workflow Configuration
  • Ticket Management
  • Reporting/Analytics
  • Access Controls/Permissions
  • IT Asset Management
  • Email Management
  • Customer History
  • Interaction Tracking
  • Knowledge Base Management
  • Remote Access/Control

ClearFeed Pricing

Pricing Type

  • Per User

Preferred Currency

  • USD ($)

Free Trial

  • 14 Days

Free Version

  • N/A

Payment Frequency

  • Annual Subscription
  • Monthly Payment

Plans & Packages

Starter

$15 Per Month

ClearFeed FAQ's

No, ClearFeed does not offer a free version.

Yes, ClearFeed offers a free trial.

No, Credit Card details are not required for the ClearFeed trial.

ClearFeed offers the following pricing plans & packages:

Starting Plan:

$15 Per Month

ClearFeed supports the following payment frequencies:

  • Annual Subscription , Monthly Payment

No, ClearFeed does not offer an API.

ClearFeed offers support with the following options:

Email , Chat , Knowledge Base

ClearFeed offers training with the following options:

Documentation

ClearFeed supports the following languages:

English

Following are the typical users of the ClearFeed:

Small-Business , Midsize-Business , Large-Enterprise-Business

ClearFeed supports the following deployment:

Cloud Hosted

ClearFeed supports the following mobile devices:

Web-Based