ClearFeed is a dynamic customer support software designed to optimize team collaboration and enhance customer service efficiency. Its main attraction is the intelligent assignment system that automatically directs customer queries to the most suitable team member, ensuring quick and effective responses. ClearFeed integrates seamlessly with multiple communication channels, such as email, social media, and live chat, centralizing customer interactions. The software boasts a powerful analytics dashboard, providing real-time insights into customer satisfaction and team performance. Additionally, it features a collaborative workspace where team members can discuss and resolve complex issues together. User-friendly and adaptable, ClearFeed is ideal for businesses seeking to streamline their support process while fostering teamwork and improving customer experiences.
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AI-Powered Customer & Employee Support on Slack
ClearFeed
2021
India
11-50
Email
Automated Routing