Deskhero
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Deskhero Evaluation Snapshot
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Product Overview
Deskhero Overview
Product description, media, company details, support, training, deployment, customer size, languages, and industries.
Support
Training
Licensing & Deployment
Typical Customers
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Category-Based Capabilities
Deskhero Features
Each category combines the selected software category, its category-specific description, and the features assigned to that category.
Knowledge Management Software 27 selected features Open category ↗ ⌄
Cataloging/Categorization
Knowledge Base Management
Single Sign On
Communication Management
SSL Security
Text Editing
Activity Tracking
Social Media Integration
Access Controls/Permissions
Decision Support
Document Management
Collaboration Tools
Drag & Drop
Live Chat
Surveys & Feedback
Self Service Portal
Alerts/Notifications
Full Text Search
Commenting/Notes
Discussions/Forums
Tagging
Widgets
Content Management
Content Library
Multi-Language
Calendar Management
Artificial Intelligence
Customer Service Software 26 selected features Open category ↗ ⌄
Performance Metrics
Appointment Management
Real Time Notifications
Customer Segmentation
Employee Management
Queue Management
Virtual Assistant
Customer History
Call Routing
SMS Messaging
Email Management
Voice Mail
Call Center Management
Knowledge Base Management
Multi-Channel Communication
Live Chat
Activity Tracking
Self Service Portal
Alerts/Escalation
Auto-Responders
Support Ticket Management
Engagement Tracking
Surveys & Feedback
Social Media Integration
Contact Management
Artificial Intelligence
Help Desk Software 27 selected features Open category ↗ ⌄
Automated Routing
Call Center Management
Real-Time Chat
Performance Metrics
Customer Database
Self Service Portal
SLA Management
CRM
Real Time Notifications
Multi-Channel Communication
Support Ticket Management
Surveys & Feedback
Document Storage
Social Media Integration
Alerts/Escalation
Prioritization
Workflow Configuration
Ticket Management
Reporting/Analytics
Access Controls/Permissions
IT Asset Management
Email Management
Customer History
Interaction Tracking
Knowledge Base Management
Remote Access/Control
Artificial Intelligence
Artificial Intelligence Software 18 selected features Open category ↗ ⌄
Virtual Personal Assistant (VPA)
Sentiment Analysis
Trend Analysis
API
Data Import/Export
Predictive Analytics
Third-Party Integrations
Multi-Language
For Sales Teams/Organizations
Collaboration Tools
Activity Dashboard
Reporting/Analytics
Process/Workflow Automation
Chatbot
For eCommerce
Speech Recognition
Performance Metrics
Artificial Intelligence
Knowledge Base Software 17 selected features Open category ↗ ⌄
Full Text Search
Self Service Portal
SEO Management
Customizable Branding
Feedback Management
Reporting/Analytics
Rich Text Editor
Cataloging/Categorization
Multi-Language
Customizable Templates
Collaboration Tools
User Management
Drag & Drop Editor
Mobile Interface
WYSIWYG Editor
Knowledge Management
Artificial Intelligence
Customer Support Software 11 selected features Open category ↗ ⌄
Queue Management
Email Management
Service Level Agreement (SLA) Management
CRM
Live Chat
Knowledge Base Management
Customer Database
Reporting/Analytics
Multi-Channel Communication
Inventory Management
Chatbot
Pricing Information
Deskhero Pricing
Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.
Small
$9.95
Per User
Prices shown are profile information and may not include taxes, regional differences, introductory terms, usage limits, or add-ons. Confirm current plans on the vendor website.
Alternative Products
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Frequently Asked Questions
Deskhero FAQs
Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.
Deskhero is an intuitive customer support software designed to help businesses deliver exceptional customer service across multiple channels. The platform enables support teams to efficiently manage customer inquiries, resolve issues, and track performance from a unified dashboard. Deskhero supports communication via email, chat, phone, and social media, ensuring that customers can reach your team through their preferred channels. The software includes features like ticket management, automated workflows, and knowledge base integration, enabling support teams to respond quickly and accurately to customer requests. Deskhero’s AI-powered chatbot helps handle common inquiries and provides 24/7 support, while real-time analytics tools allow businesses to monitor customer satisfaction and agent performance. With custom reporting features, Deskhero enables businesses to gain insights into customer feedback and service trends, helping them optimize support processes. Whether you're a startup or a large enterprise, Deskhero enhances customer support efficiency, improves team collaboration, and helps businesses build stronger relationships with their customers.
- Yes, Deskhero offers a free version.
- Yes, Deskhero offers a free trial.
- No, Credit Card details are not required for the Deskhero trial.
-
Deskhero offers the following pricing plans & packages:
Small
$9.95 Per User
-
Deskhero supports the following payment frequencies:
- Monthly Subscription
- No, Deskhero does not offer an API.
-
Deskhero offers support with the following options:
- Email , Knowledge Base
-
Deskhero offers training with the following options:
- Live Online
-
Deskhero supports the following languages:
- English
-
Following are the typical users of the Deskhero:
- Self-Employed , Small-Business , Midsize-Business
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Deskhero supports the following deployment:
- Cloud Hosted
-
Deskhero supports the following devices and operating systems:
- Web-Based
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