ITarian logo

ITarian Claim

IT Management Platform for MSPs & Businesses

  Write a Review Visit website  

ITarian Overview

ITarian Helpdesk is a robust IT management platform, tailored for Managed Service Providers (MSPs) and businesses. Its key strength lies in simplifying IT support and management through a centralized system. The software features an advanced ticketing system that efficiently organizes and prioritizes IT issues, ensuring prompt resolution. ITarian's remote monitoring and management capabilities allow for proactive maintenance of IT infrastructure, reducing downtime. The platform includes a comprehensive suite of tools for asset management, patch management, and network monitoring, streamlining IT operations. Its intuitive interface and customizable dashboard enhance user experience and productivity. With its strong focus on automation and integration, ITarian Helpdesk is a powerful solution for optimizing IT service delivery and managing complex IT environments effectively.

ITarian screenshot & Video

Contact Details

  • Vendor Name ITarian
  • Founded 2018
  • Location United States
  • Employees 101-500

Support

  • 27x7 Support 24x7 Support
  • Email Email
  • Phone Phone

Training

  • Live Online Live Online
  • Webinar Webinar
  • Documentation Documentation

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based
  • iPhone iPhone
  • Android Android

Typical Customers

  • Small-Business Small-Business
  • Midsize-Business Midsize-Business
  • Large-Enterprise-Business Large-Enterprise-Business

Language Supported

English

Industries

Information Services, Information Technology & Services

ITarian Features

  • Service Catalog
  • Alerts/Escalation
  • Multi-Channel Communication
  • Configuration Management
  • Inventory Management
  • Approval Process Control
  • Contract/License Management
  • Asset Tracking
  • Prioritization
  • Activity Tracking
  • Change Management
  • Knowledge Base Management
  • Self Service Portal
  • Incident Management
  • Alerts/Notifications
  • Chat/Messaging
  • Project Management
  • SLA Management
  • Access Controls/Permissions
  • Problem Management
  • Availability Management
  • Support Ticket Management
  • Surveys & Feedback
  • Help Desk Management
  • Capacity Management
  • Release Management
  • Asset Lifecycle Management
  • Task Management
  • Audit Trail
  • Remote Access & Monitoring

ITarian Pricing

Pricing Type

  • Pricing Type Contact Vendor

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • NA
Pricing Page  

ITarian FAQ's

  • No, ITarian does not offer a free version.

  • No, ITarian does not offer any free trial.

  • No, Credit Card details are not required for the ITarian trial.

  • No, ITarian does not offer an API.

  • ITarian offers support with the following options:
    • 27x7 Support , Email , Phone

  • ITarian offers training with the following options:
    • Webinar , Documentation

  • ITarian supports the following languages:
    • English

  • Following are the typical users of the ITarian:
    • Small-Business , Midsize-Business , Large-Enterprise-Business

  • ITarian supports the following deployment:
    • Cloud Hosted

  • ITarian supports the following devices and operating systems:
    • Web-Based , iPhone , Android