Does ITarian offer a free version?

No, ITarian does not offer a free version.

Does ITarian offer a free trial?

Yes, ITarian offers a free trial.

Are Credit Card details required for the ITarian trial?

No, Credit Card details are not required for the ITarian trial.

What type of training options does ITarian offer?

Live Online, Webinar, Documentation

Small-Business, Midsize-Business, Large-Enterprise-Business

ITarian Reviews Apr 2025: Pricing & Features

ITarian Overview

ITarian Helpdesk is a robust IT management platform, tailored for Managed Service Providers (MSPs) and businesses. Its key strength lies in simplifying IT support and management through a centralized system. The software features an advanced ticketing system that efficiently organizes and prioritizes IT issues, ensuring prompt resolution. ITarian's remote monitoring and management capabilities allow for proactive maintenance of IT infrastructure, reducing downtime. The platform includes a comprehensive suite of tools for asset management, patch management, and network monitoring, streamlining IT operations. Its intuitive interface and customizable dashboard enhance user experience and productivity. With its strong focus on automation and integration, ITarian Helpdesk is a powerful solution for optimizing IT service delivery and managing complex IT environments effectively.

Contact Details

ITarian
2018
United States
101-500

Support

24x7 Support
Email
Phone

Training

Live Online
Webinar
Documentation

Licensing & Deployment

Proprietary
Cloud Hosted
Web-Based
iPhone
Android

Typical Customers

Small-Business
Midsize-Business
Large-Enterprise-Business

Languages Supported

English

Industries

Information Services, Information Technology & Services

ITarian Features

MSP Software

Help Desk Management
Event Logs
CRM
Activity Tracking
Server Monitoring
Issue Management
Self Service Portal
Billing & Invoicing
Configuration Management
Dashboard
Compliance Management
Real Time Updates
Project Management
Patch Management
SLA Management
Remote Monitoring & Management
Backup and Recovery
Inventory Management
Support Ticket Management
Incident Management
Maintenance Scheduling
Policy Management
Anti Virus
IT Asset Tracking
Task Management
Real Time Analytics
Performance Metrics
Active Directory Integration
Contract/License Management

Business Continuity Software

Monitoring
Alerts/Notifications
Disaster Recovery
Backup and Recovery
Risk Assessment
Activity Dashboard
Incident Management
Policy Management
Secure Data Storage
Action Management
Vulnerability Management
Document Management
Multi-Channel Communication
Risk Management
Emergency Notification
Crisis Management
Business Impact Analysis
Compliance Management

Help Desk Software

Automated Routing
Call Center Management
Real-Time Chat
Performance Metrics
Customer Database
Self Service Portal
SLA Management
CRM
Real Time Notifications
Multi-Channel Communication
Support Ticket Management
Surveys & Feedback
Document Storage
Social Media Integration
Alerts/Escalation
Prioritization
Workflow Configuration
Ticket Management
Reporting/Analytics
Access Controls/Permissions
IT Asset Management
Email Management
Customer History
Interaction Tracking
Knowledge Base Management
Remote Access/Control

ITSM Software

Service Catalog
Alerts/Escalation
Multi-Channel Communication
Configuration Management
Inventory Management
Approval Process Control
Contract/License Management
Asset Tracking
Prioritization
Activity Tracking
Change Management
Knowledge Base Management
Self Service Portal
Incident Management
Alerts/Notifications
Chat/Messaging
Project Management
SLA Management
Access Controls/Permissions
Problem Management
Availability Management
Support Ticket Management
Surveys & Feedback
Help Desk Management
Capacity Management
Release Management
Asset Lifecycle Management
Task Management
Audit Trail
Remote Access & Monitoring

IT Management Software

Change Management
SLA Management
Activity Tracking
Knowledge Management
Dashboard
Audit Management
Self Service Portal
Patch Management
Capacity Management
Configuration Management
License Management
Alerts/Notifications
Inventory Management
Compliance Management
Remote Access/Control
Server Monitoring
Event Logs
Task Management
Incident Management
SSL Security
Audit Trail
Access Controls/Permissions
Ticket Management
Maintenance Scheduling
Chat/Messaging
Issue Auditing
IT Asset Tracking
IT Risk Management
Network Security

IT Service Software

Release Management
Contract/License Management
Knowledge Management
Activity Dashboard
Self Service Portal
Workflow Management
Service Catalog
Third-Party Integrations
Configuration Management
Alerts/Notifications
Inventory Management
Change Management
Problem Management
Compliance Management
Task Management
Support Ticket Management
Real-Time Monitoring
Resource Allocation & Planning
Service Request Management

Patch Management Software

Alerts/Notifications
Customization
Patch Testing
Dashboard
Access Controls/Permissions
Approval Process Control
Patch Prioritization
Policy Management
Automatic Patch Deployment
Remote Access/Control
Scheduling
Remote Update/Installation
Server Monitoring
Network Wide Management
Vulnerability Scanning
Compliance Management
Automatic Scans

Remote Monitoring and Management Software

Configuration Management
Task Management
IT Asset Management
Remediation Management
User Management
Vulnerability Scanning
Real-time Alerts
For MSPs
Policy Management
Maintenance Scheduling
Network Monitoring
Real-Time Monitoring
Audit Trail
Patch Management
Mobile Access
Uptime Reporting
Support Ticket Management
Deployment Management
Compliance Management

Remote Support Software

Session Recording
Remote Access/Control
Remote Monitoring & Management
Unattended Access
Access Controls/Permissions
Collaboration Tools
Surveys & Feedback
Reporting/Analytics
Real-Time Notifications
File Sharing
Screen Sharing
Session Transfer
Diagnostic Tools
Chat/Messaging
Real-Time Chat
Real-Time Monitoring
Troubleshooting

Server Monitoring Software

API
Inventory Management
Event Logs
Server Monitoring
Capacity Management
Uptime Reporting
Web Traffic Reporting
Alerts/Escalation
Data Visualization
Activity Dashboard
Diagnostic Tools
Performance Monitoring
Reporting/Analytics

ITarian Pricing

Pricing Type

Contact Vendor

Preferred Currency

USD ($)

Free Trial

Free Version

Payment Frequency

Pricing Page

ITarian FAQs

No, ITarian does not offer a free version.

No, ITarian does not offer any free trial.

No, Credit Card details are not required for the ITarian trial.

No, ITarian does not offer an API.

ITarian offers support with the following options:
- 24x7 Support , Email , Phone

ITarian offers training with the following options:
- Live Online , Webinar , Documentation

ITarian supports the following languages:
- English

Following are the typical users of the ITarian:
- Small-Business , Midsize-Business , Large-Enterprise-Business

ITarian supports the following deployment:
- Cloud Hosted

ITarian supports the following devices and operating systems:
- Web-Based , iPhone , Android

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ITarian Claim

ITarian Overview