Software Category

Best Review Management Software for Small Businesses (Free & Paid)

Running a small business comes with unique challenges, including tight budgets and limited resources. That’s why choosing the right review management software can significantly improve your workflow and help you compete more effectively. Here, we feature the top review management software solutions designed for small businesses—offering affordable pricing, user-friendly interfaces, and scalable features that grow alongside your company.
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★★★★★4.6 average rating from 77 reviews
Last Updated: September 05, 2026
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Popular Picks in Review Management Software

Brand24 Logo

Brand24

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Survicate

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ReviewTrackers

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Complete Product Directory

List of Top Best Review Management Software for Small Businesses

Review each product’s overview, then open available tabs for buyer fit, use cases, features, integrations, pros and cons, and pricing.

Review Management Software for Small Businesses Products

Overview is available for every product. Additional tabs appear only when matching profile information exists.

25 products shown
#1

Moz Local

🏆 SW Recommended
★★★★★ 5.0 (2 Reviews)
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Overview

Moz Local is a powerful SEO software designed to enhance local search visibility for businesses and organizations. This platform offers comprehensive tools for managing online listings, tracking search performance, and optimizing local SEO strategies, ensuring effective online ma...

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Free TrialNA Starting Price$16 Per month HeadquartersUnited States
#2

Influitive

🏆 SW Recommended

Turn your customers into loyal advocates

★★★★★ 5.0 (2 Reviews)
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Overview

Influitive is a cutting-edge advocacy marketing platform, designed to harness the power of customer enthusiasm. It specializes in building and managing a brand's community of advocates. The software facilitates the creation of engaging challenges and rewards to motivate users. It...

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Free TrialNA Starting PriceContact Vendor HeadquartersCanada
#3

Viafoura

Online Community Engagement & Management Software

★★★★★ 5.0 (2 Reviews)
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Overview

Viafoura is a digital experience platform that enhances audience engagement for media and publishing companies. It's designed to build and maintain active online communities around content. Viafoura offers real-time commenting features, allowing readers to discuss and engage with...

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Free TrialNA Starting PriceContact Vendor HeadquartersCanada
#4

Retently

🏆 SW Recommended
★★★★★ 5.0 (2 Reviews)
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Overview

Retently is a cutting-edge customer loyalty software designed to help businesses build and maintain strong relationships with their customers. This platform offers a suite of tools for collecting and analyzing customer feedback, managing loyalty programs, and automating personali...

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Free TrialAvailable Starting Price$49 Per month HeadquartersUnited States
#5

Smoobu

🏆 SW Recommended

The All-in-One Software for Short Term and Vacation Rentals

★★★★★ 5.0 (2 Reviews)
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Overview

Smoobu is a user-friendly software solution designed for vacation rental owners and managers. It simplifies managing bookings by synchronizing calendars across major platforms like Airbnb, Booking.com, and others. Smoobu's features include a direct booking website builder, which...

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Free Trial14 Days Starting Price$26.10 Per month HeadquartersGermany
#6

Scorebuddy

🏆 SW Recommended

AI-Powered Call Center Quality Assurance Software

★★★★★ 5.0 (2 Reviews)
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Overview

Scorebuddy is a quality management software designed to help organizations improve customer service and operational performance by monitoring and analyzing call center interactions. The platform offers customizable scorecards, which allow businesses to evaluate agent performance...

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Free TrialAvailable Starting Price$12 Per feautre HeadquartersIreland
#7

Swell

🏆 SW Recommended
★★★★★ 5.0 (2 Reviews)
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Overview

Swell is a review management software that enables businesses to collect, monitor, and manage customer reviews, enhancing their online reputation and fostering customer trust. Swell’s platform simplifies the process of requesting reviews, with customizable messaging options and a...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersUnited States
#8

Localboss

🏆 SW Recommended
★★★★★ 5.0 (2 Reviews)
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Overview

Localboss is a powerful reputation management software designed to help businesses maintain a positive online presence, manage customer reviews, and improve their brand's reputation across digital platforms. Localboss simplifies the process of tracking and responding to reviews o...

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Free TrialAvailable Starting Price$5.99 Per month HeadquartersSpain
#9

Usersnap

#1 User Feedback Platform and Tool

★★★★★ 5.0 (1 Reviews)
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Overview

Usersnap is a dynamic visual feedback and bug-tracking tool that revolutionizes the collaboration between development teams and clients. Acting as a virtual communication bridge, Usersnap simplifies the feedback process by allowing users to capture and annotate screenshots direct...

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Free Trial15 Days Starting Price€46.06 Per month HeadquartersAustria
#10

NiceJob

🏆 SW Recommended

Top-Rated Reputation Marketing Software for Local Businesses

★★★★★ 5.0 (1 Reviews)
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Overview

NiceJob is a reputation management software platform designed to help businesses generate more customer reviews, improve online visibility, and build trust with potential customers. It automates review requests through email and SMS, making it easier for businesses to collect aut...

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Free Trial14 Days Starting Price$75 Per month HeadquartersCanada
#11

StackTome

★★★★★ 5.0 (1 Reviews)
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Overview

StackTome is a specialized review management software designed to help businesses monitor, collect, and respond to customer reviews across various platforms. The platform provides comprehensive tools for managing online reputation, allowing organizations to engage with customers...

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Free TrialAvailable Starting Price€199 Per feautre HeadquartersEstonia
#12

Hostify

Airbnb & Vacation Rental Management Software

★★★★★ 5.0 (1 Reviews)
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Overview

Hostify is a powerful vacation rental management platform designed to simplify and automate property hosting. It centralizes booking management, guest communication, and reservation tracking in one easy-to-use dashboard. The platform seamlessly syncs listings across major booking...

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Free TrialNA Starting Price$20 Per month HeadquartersUnited States
#13

LocalImpact

Get more reviews and build a stronger online reputation

★★★★★ 5.0 (1 Reviews)
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Overview

LocalImpact is review management software that helps businesses generate, monitor, respond to, and showcase customer reviews. Businesses can automate review requests through email and SMS, create review links and QR codes, monitor reviews from Google and other popular review site...

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Free Trial14 Days Starting Price$49 Per month HeadquartersCanada
#14

Podium

🏆 SW Recommended

Tools to Convert and Manage Leads

★★★★☆ 4.9 (2 Reviews)
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Overview

Podium is an AI-driven and innovative communication platform developed to modernize customer interactions for businesses. Its standout feature is the ability to centralize all messages from different channels, like text, Facebook, and Google, into one convenient dashboard. This c...

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Free TrialNA Starting Price$399 Per month HeadquartersUnited States
#15

ReviewFlowz

🏆 SW Recommended

Find out what's being said about your business

★★★★☆ 4.9 (2 Reviews)
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Overview

ReviewFlowz is a review management software designed to help businesses track, respond to, and manage online reviews across multiple platforms. It centralizes customer feedback from sites like Google, Yelp, and Trustpilot, providing businesses with a comprehensive view of their o...

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Free TrialAvailable Starting Price$20 Per month HeadquartersFrance
#16

Refersion

🏆 SW Recommended

Affiliate Marketing & Tracking Software

★★★★☆ 4.8 (2 Reviews)
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Overview

Refersion is an affiliate and influencer marketing software that helps brands manage, track, and grow partner-driven revenue in one place. Instead of juggling spreadsheets and disconnected tracking tools, teams can recruit affiliates and influencers, set commission rules, and mon...

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Free Trial14 Days Starting Price$39 Per month HeadquartersUnited States
#17

Grade.us

🏆 SW Recommended

The review management platform for marketing agencies

★★★★☆ 4.8 (2 Reviews)
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Overview

Grade.us is a specialized review management software designed to help businesses amplify their positive customer feedback and manage their online reputation. Its standout feature is the ability to streamline the collection and sharing of customer reviews across various platforms,...

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Free TrialNA Starting Price$25 Per month HeadquartersUnited States
#18

Uberall

🏆 SW Recommended

Drive More Traffic To Your Local Point of Sales

★★★★☆ 4.8 (1 Reviews)
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Overview

Uberall is a brand management software solution designed to help businesses manage their online presence, customer interactions, and brand reputation across multiple platforms. The software provides tools for monitoring customer reviews, updating business information, and managin...

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Free TrialNA Starting PriceContact Vendor HeadquartersGermany
#19

Yotpo

eCommerce Retention Marketing Platform

★★★★☆ 4.6 (2 Reviews)
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Overview

Yotpo is a unified ecommerce growth platform that helps brands capture, amplify, and leverage authentic customer content to accelerate conversions and deepen loyalty. Instead of piecing together disparate tools for reviews, loyalty, referrals, and messaging, Yotpo brings these ca...

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Free TrialAvailable Starting Price$79 Per month HeadquartersUnited States
#20

HappyFox Help Desk

🏆 SW Recommended

Optimize Your Workflow with Advanced Help Desk Management Software

★★★★☆ 4.6 (10 Reviews)
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Overview

Support software either wins on features or wins on ease of use, rarely both. HappyFox has spent years trying to land in the middle of that trade off.The core is a ticketing system built to pull requests from email, chat, phone, and social media into one queue, but what people ac...

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Free TrialNA Starting Price$24 Per month HeadquartersUnited States
#21

ReviewTrackers

🏆 SW Recommended

InMoment Named a Leader in the 2025 Gartner® Magic Quadrant™ for Voice of the Customer Platforms

★★★★☆ 4.6 (10 Reviews)
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Overview

ReviewTrackers is a powerful review management software designed to help businesses monitor and manage online reviews effectively. This platform provides comprehensive tools for collecting, analyzing, and responding to customer feedback across various review sites. With its user-...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersUnited States
#22

Solutionreach

🏆 SW Recommended

Great patient relationships start with great communication.

★★★★☆ 4.5 (2 Reviews)
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Overview

Solutionreach is a dynamic software platform designed to enhance patient engagement in healthcare settings. It excels in automating appointment reminders and confirmations, significantly reducing missed appointments. The software offers customizable communication options, like em...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#23

Customer Thermometer

Customer Satisfaction Survey App

★★★★☆ 4.5 (2 Reviews)
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Overview

Customer Thermometer helps businesses measure customer satisfaction and capture real time feedback through a simple and effective customer feedback software platform. This customer experience software enables organizations to collect feedback directly through email surveys using...

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Free TrialAvailable Starting Price$49 Per month HeadquartersUnited Kingdom
#24

Nicereply

🏆 SW Recommended

Customer experience (CX) platform

★★★★☆ 4.5 (1 Reviews)
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Overview

Nicereply is a customer experience and feedback platform that helps businesses collect, measure, and analyze customer satisfaction data across support, sales, and service interactions. It integrates with helpdesk tools, CRMs, live chat solutions, and email platforms to capture fe...

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Free Trial14 Days Starting Price$59 Per month HeadquartersSlovakia
#25

XM for Customer Experience

🏆 SW Recommended
★★★★☆ 4.4 (2 Reviews)
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Overview

XM for Customer Experience is a comprehensive Customer Experience Software designed to help businesses collect and analyze customer feedback to improve their products and services. The platform offers tools for gathering feedback through surveys, reviews, and direct interactions,...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersUnited States
Daily Discovery

Explore Today’s Featured Review Management Software for Small Businesses

Three additional products from this category, refreshed for ongoing discovery.

Featured Today

SocialPilot

★★★★☆ 4.3

SocialPilot is a comprehensive social media marketing tool designed for scheduling posts, analyzing performance, and managing social media accounts. It supports multiple platforms including Facebook, Twitter, Instagram, LinkedIn, and Pinterest. Key features include a user-friendly dashboard for organizing posts, a content calendar for planning, and analytics for tracking engagement and reach. Soci...

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Featured Today

Survicate

★★★★☆ 4.3

Survicate is a user-friendly online survey tool designed for gathering customer feedback and insights. It offers a variety of survey types, including website, email, and mobile surveys, which are easy to create and customize. Key features include a range of question types, like multiple-choice and Likert scales, and the ability to add logic to surveys for more relevant questioning. Survicate allow...

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Featured Today

Merchant Centric

★★★★☆ 4.4

Merchant Centric is a powerful review management software designed to help businesses monitor and enhance their online reputation. The platform provides tools for collecting, managing, and responding to customer reviews across multiple channels, including Google, Yelp, and social media. With its user-friendly dashboard, organizations can track their review ratings, identify trends, and gain insigh...

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