Best Review Management Software for Small Businesses (Free & Paid)

Smoobu is a user-friendly software solution designed for vacation rental owners and managers. It simplifies managing bookings by synchronizing calendars across major platforms like Airbnb, Booking.com, and others. Smoobu's features include a direct booking website builder, which helps increase direct reservations without commission fees. The platform offers a centralized communication system for e... Read more about Smoobu

Grade.us is a specialized review management software designed to help businesses amplify their positive customer feedback and manage their online reputation. Its standout feature is the ability to streamline the collection and sharing of customer reviews across various platforms, including Google, Facebook, and Yelp. The software facilitates the creation of automated email and SMS campaigns to enc... Read more about Grade.us

NiceJob is a customer review and reputation management software crafted to help businesses boost their online presence and credibility through customer feedback. A standout feature of NiceJob is its automated review solicitation process, which encourages satisfied customers to leave reviews, enhancing the company's online reputation. The platform integrates with various review sites, ensuring broa... Read more about NiceJob

GoSite is a comprehensive software solution tailored for small businesses aiming to simplify and enhance their online presence. Its primary feature is an all-in-one platform that combines website building, online booking, and messaging services. This integration allows businesses to manage customer interactions effortlessly from a single dashboard. GoSite is particularly adept at facilitating onli... Read more about GoSite

Digital Air Strike is an innovative software solution focused on social media marketing and online reputation management, primarily for the automotive industry. Its main strength lies in enhancing customer engagement through various digital channels. The platform offers tools for managing and responding to online reviews, a critical feature for maintaining a positive public image. It also provides... Read more about Digital Air Strike

Broadly is a user-friendly software tool developed to enhance the online presence and reputation of small businesses. Its primary focus is on streamlining the process of gathering and managing online reviews, a key factor in attracting new customers. Broadly enables automated requests for customer feedback, making it easier to collect reviews across multiple platforms like Google and Facebook. The... Read more about Broadly

FeedbackFive is an innovative 360-degree feedback software designed to enhance employee performance and development through comprehensive feedback mechanisms. This powerful platform allows organizations to gather insights from multiple sources, including peers, managers, and subordinates, providing a holistic view of employee performance. With FeedbackFive, organizations can streamline the feedbac... Read more about FeedbackFive

Retently is a cutting-edge customer loyalty software designed to help businesses build and maintain strong relationships with their customers. This platform offers a suite of tools for collecting and analyzing customer feedback, managing loyalty programs, and automating personalized communications. Retently enables businesses to measure customer satisfaction through Net Promoter Score (NPS) survey... Read more about Retently

Listen360 is a robust Net Promoter Score (NPS) software designed to help businesses capture and analyze customer feedback effectively. It provides a seamless platform for collecting, managing, and interpreting feedback through surveys that gauge customer satisfaction and loyalty. Listen360's intuitive dashboard offers real-time analytics and reporting, allowing businesses to identify trends, addre... Read more about Listen360

RaveCapture is a powerful review software that goes beyond simple collection—automating the entire review process while delivering deep, actionable insights. With automated email review requests, smart follow-ups, and customizable display widgets, businesses can effortlessly gather and showcase customer feedback. Our AI-driven insights analyze review content to uncover key themes, helping br... Read more about RaveCapture

Hashtag'd is a comprehensive social media management software that empowers businesses to effectively manage their online presence across multiple social media platforms. This software provides a suite of tools for scheduling, publishing, and analyzing content, allowing marketers to maintain a consistent brand voice and engage with their audience. With Hashtag'd, users can create and schedule post... Read more about Hashtag'd

Feedback Company is a review management software that assists businesses in collecting, managing, and leveraging customer feedback to enhance their reputation and attract new customers. This platform automates the process of review collection across various channels, ensuring a broad sampling of customer opinions. Feedback Company provides tools to analyze review content, monitor sentiment, and re... Read more about Feedback Company

MyReviewEngine is a powerful review management software designed to help businesses monitor, collect, and respond to customer feedback effectively. This platform provides comprehensive tools for managing online reviews across multiple platforms, enabling organizations to enhance their online reputation. With its user-friendly interface, users can easily track customer reviews, generate review requ... Read more about MyReviewEngine

GuestXM is an all-in-one restaurant management software designed to enhance operational efficiency and improve the dining experience for both staff and patrons. This platform offers a range of features, including reservation management, table allocation, and guest feedback collection, enabling restaurants to streamline their operations effectively. With its user-friendly interface, restaurant staf... Read more about GuestXM

KiyOh is an innovative review management software designed to help businesses collect, manage, and display customer reviews effectively. The platform allows companies to send automated review requests, making it easy to gather feedback from satisfied customers. KiyOh provides a simple interface for businesses to monitor and respond to reviews, improving customer satisfaction and building trust. Wi... Read more about KiyOh

Guest Suite is an innovative review management software designed to help businesses in the hospitality industry monitor and respond to customer feedback. The platform consolidates reviews from various sources, including Google, TripAdvisor, and social media, in one easy-to-navigate dashboard. Guest Suite allows businesses to track their online reputation, respond to guest reviews in real-time, and... Read more about Guest Suite

SatisFactory is a robust review management software designed to help businesses monitor, manage, and respond to customer reviews effectively. This platform provides comprehensive tools for tracking online reviews across various platforms, analyzing customer feedback, and enhancing brand reputation. With SatisFactory, users can monitor reviews from sources such as Google, Yelp, and social media, en... Read more about SatisFactory

Repuso is a dynamic social media marketing software designed to help businesses manage their online presence and engage effectively with their audience. This platform provides a comprehensive suite of tools for scheduling posts, monitoring brand mentions, and analyzing social media performance across multiple channels. With Repuso, users can easily create and distribute engaging content, ensuring ... Read more about Repuso

Custplace is an innovative review management software designed to help businesses monitor, manage, and enhance their online reputation. This platform provides comprehensive tools for collecting customer feedback, analyzing reviews, and responding to customer inquiries effectively. With Custplace, users can easily track reviews across various platforms, gain insights into customer sentiments, and i... Read more about Custplace

Stamped.io is a comprehensive review management software designed to help businesses enhance their online reputation and customer feedback processes. This platform provides tools for collecting, managing, and displaying customer reviews across various channels. With its user-friendly interface, businesses can create customizable review request emails and forms, encouraging customers to share their... Read more about Stamped.io

Judge.me is an innovative review management software that empowers businesses to collect, manage, and showcase customer reviews seamlessly. This platform enables companies to request feedback from customers post-purchase, allowing them to build a robust repository of authentic reviews. Judge.me integrates effortlessly with e-commerce platforms, enabling automatic review collection and display on p... Read more about Judge.me

Monitora is a comprehensive review management software designed to help businesses gather, monitor, and manage online customer reviews across various platforms. This tool allows businesses to consolidate feedback from multiple sources such as Google, Yelp, Facebook, and industry-specific review sites into one centralized dashboard. Monitora’s features include real-time review notifications, sent... Read more about Monitora

Pluspoint is a review management software designed to help businesses manage and respond to customer reviews across multiple platforms, enhancing brand reputation and customer trust. The platform centralizes reviews from various sites, including Google, Yelp, and Facebook, allowing businesses to monitor feedback and respond promptly. Pluspoint’s sentiment analysis tools provide insights into cus... Read more about Pluspoint

HCP Reputation Management is a powerful review management software tailored to help healthcare professionals (HCPs) build and maintain their online reputation. The platform is designed to streamline the process of collecting, monitoring, and responding to patient reviews across multiple review sites and platforms. With HCP Reputation Management, healthcare providers can proactively request feedbac... Read more about HCP Reputation Management

TransparenSEE is a reputation management software that helps businesses monitor, analyze, and improve their online presence. The platform uses advanced sentiment analysis and monitoring tools to track customer reviews, social media mentions, and news articles, providing businesses with real-time insights into their reputation. TransparenSEE aggregates data from a wide range of online platforms, in... Read more about TransparenSEE