Best Review Management Software for Small Businesses (Free & Paid)

Thryv is a comprehensive business management platform created for small businesses. It combines essential tools like CRM, marketing automation, and appointment scheduling in one user-friendly interface. With Thryv, businesses can easily manage customer relationships, streamline communication, and boost their online presence. The platform includes features like online booking, allowing clients to s... Read more about Thryv

Refersion is a smart tool for businesses, helping them manage and track their affiliate marketing efforts. It's like a friendly assistant for online sellers. With Refersion, you can easily create, monitor, and optimize your affiliate programs. Imagine having a reliable partner that keeps tabs on who brings in customers and how much they contribute to your success. It simplifies the process, making... Read more about Refersion

Birdeye is an all-in-one customer experience platform developed to empower businesses with tools for reputation management, customer interactions, and marketing insights. Serving as a centralized solution, Birdeye consolidates reviews, surveys, and social media mentions, providing businesses with a comprehensive view of their online reputation. The platform facilitates real-time engagement with cu... Read more about Birdeye

Influitive is a cutting-edge advocacy marketing platform, designed to harness the power of customer enthusiasm. It specializes in building and managing a brand's community of advocates. The software facilitates the creation of engaging challenges and rewards to motivate users. Its intuitive interface allows for easy navigation and management of advocacy programs. Influitive integrates seamlessly w... Read more about Influitive

HappyFox Help Desk is a cloud-based customer support software designed to simplify ticketing and helpdesk operations. It centralizes customer requests from various channels, including email, chat, and social media, into a unified ticketing system. HappyFox offers automated ticket sorting and assignment, which streamlines workflow and improves response time. The platform includes a self-service kno... Read more about HappyFox Help Desk

Vendasta's AI-powered SaaS platform stands out as a dynamic solution for businesses seeking to optimize their digital presence. Tailored for small to medium-sized companies, it offers a robust suite of digital tools enhanced by artificial intelligence. This platform simplifies tasks like SEO, social media management, and online reputation upkeep, making it easier for businesses to manage multiple ... Read more about Vendasta

Jobber is a versatile software tailored for the home and commercial service businesses, aiding them in efficient operations and client management. It simplifies scheduling by allowing users to organize appointments and dispatch teams seamlessly. With its client hub, Jobber enables businesses to keep detailed customer records, ensuring personalized service and effective communication. The software ... Read more about Jobber

Canny is a focused and user-friendly feedback management software primarily designed for product teams to track user suggestions and issues. Its standout feature is the ability to create and manage feedback boards, where users can submit, vote, and comment on ideas. This interactive approach facilitates community-driven product development. Canny excels in its simplicity, offering an intuitive int... Read more about Canny

Yext is a superb software solution designed to help businesses manage and control their online information across diverse platforms. It ensures accurate and consistent details about a business, such as location, hours, and contact information, across online directories, search engines, and social media. Yext's key features include location data management, enabling businesses to update information... Read more about Yext

REVIEWS.io is a customer review management platform designed to help businesses collect, manage, and leverage customer feedback to enhance their online reputation and increase sales. Its standout feature is the ability to gather authentic reviews directly from customers, ensuring credibility and trust. REVIEWS.io supports integration with Google Seller Ratings, enhancing visibility in search engin... Read more about REVIEWS.io

Shopper Approved is a versatile software developed to amplify customer voices and enhance e-commerce experiences. Its standout feature is the collection and display of verified customer reviews, ratings, and testimonials, which greatly boost consumer trust and credibility for online businesses. The platform specializes in seamlessly gathering feedback post-purchase, ensuring authentic and relevant... Read more about Shopper Approved

Eval&GO is an intuitive survey software designed to simplify the process of gathering and analyzing feedback for organizations of all sizes. With its user-friendly interface, users can create tailored surveys using a diverse range of question types, including multiple-choice, Likert scales, and open-ended responses. The platform supports easy distribution through various channels such as email and... Read more about Eval&GO

ExpertVoice is a cutting-edge Customer Advocacy Software designed to empower businesses to harness the power of their satisfied customers. This platform facilitates the identification, engagement, and activation of brand advocates, enabling them to share authentic testimonials, reviews, and referrals. ExpertVoice offers intuitive tools for managing advocacy programs, including influencer identific... Read more about ExpertVoice

MyFeelBack is an advanced 360 Degree Feedback Software designed to facilitate comprehensive performance evaluations and professional development within organizations. It offers a robust platform for collecting feedback from multiple sources, including peers, subordinates, and supervisors, ensuring a well-rounded assessment of employee performance. Key features include customizable feedback questio... Read more about MyFeelBack

Applause is a leading application development software designed to streamline the software testing process for businesses. This platform provides robust tools for managing testing campaigns, tracking defects, and ensuring software quality before launch. Applause’s user-friendly interface allows teams to collaborate seamlessly, providing real-time feedback and insights into application performanc... Read more about Applause

InMoment is a sophisticated customer experience software that helps businesses understand and improve how they interact with their customers. Equipped with powerful analytics and feedback tools, InMoment enables companies to gather real-time insights into customer satisfaction, behavior, and preferences. The platform supports multiple feedback channels, including surveys, social media, and in-app ... Read more about InMoment

PowerReviews is an innovative customer loyalty software that helps businesses enhance customer engagement and foster brand loyalty. This comprehensive platform allows organizations to collect, manage, and showcase customer feedback across various online channels, building trust and credibility with potential buyers. With PowerReviews, businesses can easily solicit reviews and ratings from satisfie... Read more about PowerReviews

HOTH STARS is a specialized review management software designed to help businesses enhance their online reputation and increase customer trust. This innovative platform streamlines the process of gathering and managing customer feedback, allowing organizations to easily collect reviews from satisfied clients. With HOTH STARS, businesses can automate the review solicitation process, sending persona... Read more about HOTH STARS

Verified Reviews is a powerful Review Management Software designed to help businesses monitor, manage, and enhance their online reputation through comprehensive review tracking and management tools. This robust platform offers a wide range of features, including review monitoring, sentiment analysis, response management, and detailed reporting, ensuring that all aspects of online reviews are handl... Read more about Verified Reviews

Skeepers Influencer Marketing is a cutting-edge software solution designed to revolutionize the way brands connect with influencers and manage their influencer marketing campaigns. It offers a comprehensive platform that streamlines the entire influencer marketing lifecycle, from discovery and collaboration to campaign execution and performance analysis. Skeepers Influencer Marketing's intuitive i... Read more about Skeepers Influencer Marketing

WikiPro is an advanced payment processing software designed to simplify and secure financial transactions for businesses. With WikiPro, organizations can accept payments from multiple channels, including credit cards, ACH transfers, and mobile wallets. The software features robust security protocols, ensuring that all transactions are encrypted and compliant with industry standards like PCI DSS. W... Read more about WikiPro

Chirp is a review management software designed to help businesses monitor, respond to, and analyze online reviews from customers. The platform allows users to track reviews from popular sites like Google, Yelp, and Facebook, centralizing all customer feedback in one dashboard. Chirp makes it easy to respond to reviews, whether positive or negative, helping businesses manage their online reputation... Read more about Chirp

Shiji ReviewPro Guest Experience Platform is a survey software solution designed to help businesses in the hospitality industry collect and analyze customer feedback to enhance guest experiences. The platform allows businesses to send customized surveys to guests before, during, or after their stay, providing valuable insights into customer satisfaction. With a range of question types and template... Read more about Shiji ReviewPro Guest Experience Platform

Hibu is a social media marketing software designed to help businesses enhance their online presence, engage with customers, and drive growth through effective social media strategies. The platform offers tools to schedule, manage, and monitor posts across various social media platforms like Facebook, Instagram, and Twitter. With Hibu, businesses can craft targeted ads, create custom content, and t... Read more about Hibu

5 Stars Reputation is a review management software designed to help businesses track, manage, and improve their online reputation. The platform aggregates customer reviews from various online sources, including Google, Yelp, Facebook, and industry-specific review sites, enabling businesses to monitor their online presence from one centralized dashboard. With its user-friendly interface, 5 Stars Re... Read more about 5 Stars Reputation