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Best Review Management Software for Small Businesses (Free & Paid) - Page 2

Running a small business comes with unique challenges, including tight budgets and limited resources. That’s why choosing the right review management software can significantly improve your workflow and help you compete more effectively. Here, we feature the top review management software solutions designed for small businesses—offering affordable pricing, user-friendly interfaces, and scalable features that grow alongside your company.
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★★★★★4.6 average rating from 77 reviews
Last Updated: September 05, 2026
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Popular Picks in Review Management Software

Brand24 Logo

Brand24

   (4.4)

Survicate Logo

Survicate

   (4.3)

ReviewTrackers Logo

ReviewTrackers

   (4.6)

Complete Product Directory

List of Top Best Review Management Software for Small Businesses - Page 2

Continue with products 26–50. Review each product’s overview, then open available tabs for buyer fit, use cases, features, integrations, pros and cons, and pricing.

Review Management Software for Small Businesses Products 26–50

Use search, filters, and available product tabs to evaluate the next 25 listings in this category.

25 products shown
#26

Brand24

🏆 SW Recommended

#1 AI SOCIAL LISTENING TOOL

★★★★☆ 4.4 (2 Reviews)

Overview

Brand24 is a powerful social media monitoring software designed to help businesses track online mentions, monitor brand reputation, and engage with their audience across social media platforms. The platform offers real-time alerts for brand mentions, allowing businesses to respon...

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Free TrialAvailable Starting Price$149 Per month HeadquartersPoland
#27

Merchant Centric

🏆 SW Recommended

Trusted by the Best Brands

★★★★☆ 4.4 (2 Reviews)

Overview

Merchant Centric is a powerful review management software designed to help businesses monitor and enhance their online reputation. The platform provides tools for collecting, managing, and responding to customer reviews across multiple channels, including Google, Yelp, and social...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#28

Survicate

🏆 SW Recommended

Effortless Survey Software

★★★★☆ 4.3 (3 Reviews)

Overview

Survicate is a user-friendly online survey tool designed for gathering customer feedback and insights. It offers a variety of survey types, including website, email, and mobile surveys, which are easy to create and customize. Key features include a range of question types, like m...

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Free TrialAvailable Starting Price$299 Per month HeadquartersPoland
#29

SocialPilot

🏆 SW Recommended

The Only Social Media Management Platform You Will Need to Drive Growth

★★★★☆ 4.3 (9 Reviews)

Overview

SocialPilot is a comprehensive social media marketing tool designed for scheduling posts, analyzing performance, and managing social media accounts. It supports multiple platforms including Facebook, Twitter, Instagram, LinkedIn, and Pinterest. Key features include a user-friendl...

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Free Trial14 Days Starting Price₹18.74 Per month HeadquartersUnited States
#30

Yext

🏆 SW Recommended

The leading digital presence platform for multi-location brands to deliver consistent, accurate, and engaging experiences.

★★★★☆ 4.0 (1 Reviews)

Overview

Yext is a digital presence management software solution that helps businesses manage their online listings, location data, and brand information across search engines, maps, directories, and websites. It enables organizations to maintain accurate and consistent business details s...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#31

Collect, analyze and showcase feedback

★★★★☆ 4.0 (1 Reviews)

Overview

Trustmary is a customer feedback and reviews platform that helps businesses collect, manage, analyze, and showcase authentic customer opinions to build trust and improve conversions. At its core, the platform combines automated feedback collection, review generation, and social p...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersFinland
#32

Trustpilot

🏆 SW Recommended

Experience the power of customer reviews

No approved reviews yet. Be the first to review

Overview

Trustpilot is a renowned customer review management tool that empowers businesses to build trust and transparency with their customers. Central to its functionality is the collection and display of genuine customer reviews, providing valuable insights and boosting credibility. Tr...

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Free TrialNA Starting Price$299 Per month HeadquartersDenmark

Overview

Oracle Service is a comprehensive customer experience software platform designed to help businesses deliver exceptional service across multiple channels. With features like AI-powered chatbots, case management, and customer self-service portals, Oracle Service enhances both custo...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States

Overview

Online Surveys is an intuitive forms automation software designed to help businesses easily create and distribute surveys and collect valuable feedback from customers, employees, or other stakeholders. With a variety of customizable templates and question types, Online Surveys al...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#35
No approved reviews yet. Be the first to review

Overview

Localworks is a reputation management software designed to help businesses manage and improve their online presence by monitoring customer reviews, ratings, and feedback across various platforms. This tool consolidates reviews from sites like Google, Yelp, and Facebook into one d...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States

Overview

ProProfs Poll Maker is an intuitive survey software designed to help organizations create engaging polls and surveys effortlessly. This platform provides a user-friendly interface that allows users to design custom surveys with various question types, including multiple-choice, r...

Read more about ProProfs Poll Maker  
Free TrialNA Starting Price$4.97 Per feautre HeadquartersUnited States

Overview

Get Satisfaction is a cutting-edge customer loyalty software designed to foster engagement and strengthen relationships between businesses and their customers. This innovative platform provides tools for creating and managing loyalty programs, enabling companies to reward custome...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#38
No approved reviews yet. Be the first to review

Overview

ProofBoss is a social media marketing software that helps businesses amplify their online presence, attract leads, and engage audiences through automated social proof notifications. By showcasing real-time actions, such as sign-ups, purchases, and positive reviews, ProofBoss buil...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersUnited States
#39

Research Business Reviews Before Buying

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Overview

Sitejabber is a robust online review management software developed to build and protect the reputation of businesses. Its core strength lies in its ability to collect and showcase customer reviews, which enhances credibility and attracts new customers. Sitejabber differentiates i...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#40

The UGC Platform for Authentic Shopper Experiences

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Overview

Bazaarvoice is a dynamic software platform tailored to enhance e-commerce through authentic customer feedback. Central to its functionality is the collection and display of customer reviews, which helps build trust and informs purchasing decisions. It stands out for its innovativ...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States

Overview

Medallia Experience Cloud is an advanced survey software designed to gather, analyze, and act on customer feedback efficiently. This platform provides tools for creating custom surveys, enabling organizations to capture valuable insights from their target audience. Users can dist...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#42
No approved reviews yet. Be the first to review

Overview

Feefo is a robust review management software that enables businesses to collect, analyze, and respond to customer feedback effectively. Trusted by brands across industries, Feefo uses verified customer reviews to ensure authenticity, helping businesses build trust and improve cus...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersUnited Kingdom
#43
No approved reviews yet. Be the first to review

Overview

UserEcho is an interactive community software designed to foster engagement and communication between businesses and their customers. This platform enables organizations to create and manage user forums, feedback boards, and Q&A sections, allowing customers to voice their opinion...

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Free TrialAvailable Starting Price$15 Per feautre HeadquartersUnited States
#44
No approved reviews yet. Be the first to review

Overview

Reputation is a specialized reputation management software designed to help businesses monitor and enhance their online presence. The platform offers comprehensive tools for tracking online reviews, managing customer feedback, and analyzing brand sentiment across various channels...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States

Overview

ProvenExpert is a specialized review management software designed to help businesses collect, manage, and showcase customer feedback effectively. The platform provides tools for soliciting reviews from clients across various channels, including email and SMS, ensuring that busine...

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Free TrialAvailable Starting Price€24.9 Per month HeadquartersGermany
#46
No approved reviews yet. Be the first to review

Overview

Reevoo is a review management software designed to help businesses collect, manage, and leverage customer feedback effectively. This platform provides tools for gathering reviews across multiple channels, including websites, social media, and third-party platforms, enabling busin...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited Kingdom

Overview

ResellerRatings Review Software is a powerful Review Management Software designed to help businesses monitor, manage, and enhance their online reputation effortlessly. This comprehensive platform enables companies to collect and display customer reviews from various sources, prov...

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Free TrialNA Starting Price$3000 Per feautre HeadquartersUnited States
#48
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Overview

Applause is a leading application development software designed to streamline the software testing process for businesses. This platform provides robust tools for managing testing campaigns, tracking defects, and ensuring software quality before launch. Applause’s user-friendly i...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#49

You run your business. Hibu handles your marketing.

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Overview

Hibu is an all-in-one digital marketing platform that helps small and local businesses grow their online presence and generate more leads. It offers managed services for SEO, website design, paid advertising, local listings, and reputation management, all from a single system. Th...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States

Overview

5 Stars Reputation is a review management software designed to help businesses track, manage, and improve their online reputation. The platform aggregates customer reviews from various online sources, including Google, Yelp, Facebook, and industry-specific review sites, enabling...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersAustralia

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