Best Review Management Software for Small Businesses (Free & Paid)

Running a small business comes with unique challenges, including tight budgets and limited resources. That’s why choosing the right review management software can significantly improve your workflow and help you compete more effectively. Here, we feature the top review management software solutions designed for small businesses—offering affordable pricing, user-friendly interfaces, and scalable features that grow alongside your company.
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Last Updated: September 03, 2025

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Popular Picks in Review Management Software

Brand24

Brand24

$99 Per month

Survicate

Survicate

$99 Per month

Trustpilot

Trustpilot

$259 Per month

ReviewTrackers

ReviewTrackers

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List of Top Best Review Management Software for Small Businesses

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Performance Management for Sales and Marketing Calls

CallSource is a performance management solution developed primarily for businesses reliant on phone calls for customer interactions. It excels in call tracking, allowing companies to trace the source of incoming calls, which is vital for evaluating marketing strategies. A key feature is its detailed call analytics, providing insights into call volumes, trends, and caller behavior. CallSource also ... Read more about CallSource

Free Trial

NA

Pricing Type

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Location

United States

iCONECT is a powerful legal document management software designed to streamline the organization and retrieval of legal documents in law firms and corporate legal departments. This platform provides robust tools for indexing, searching, and collaborating on case files, enhancing efficiency and productivity. Users can easily navigate through vast amounts of documents using advanced search features,... Read more about iCONECT

Free Trial

Available

Pricing Type

$10000 Per user

Location

United States

ReviewInc is a comprehensive review management software designed to help businesses enhance their online reputation and customer engagement. This platform offers a suite of tools for monitoring customer feedback, soliciting reviews, and analyzing sentiment across multiple platforms. With its user-friendly interface, businesses can easily track reviews, respond to customer feedback, and generate re... Read more about ReviewInc

Free Trial

NA

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Location

United States

Djubo is a comprehensive Hospitality Property Management Software designed to streamline and enhance the operations of hotels, resorts, and other lodging establishments. With its intuitive interface, Djubo offers a complete suite of tools for managing reservations, guest check-ins, housekeeping, and billing efficiently. The software supports online booking integrations, allowing guests to make res... Read more about Djubo

Free Trial

Available

Pricing Type

$46 Per month

Location

India

WizVille is an innovative Review Management Software designed to help businesses effectively manage and enhance their online reputation. This comprehensive platform enables organizations to monitor, respond to, and analyze customer reviews across multiple online channels, including social media, review sites, and their own websites. WizVille offers real-time alerts for new reviews, allowing busine... Read more about WizVille

Free Trial

NA

Pricing Type

Contact Vendor

Location

France

Review Wave is a specialized patient engagement software designed to improve communication between healthcare providers and their patients. This platform offers a suite of tools to streamline appointment scheduling, reminders, and patient feedback collection, enhancing the overall patient experience. With Review Wave, healthcare providers can send automated appointment reminders via SMS and email,... Read more about Review Wave

Free Trial

Available

Pricing Type

$299 Per feautre

Location

United States

CustomerSure is an innovative survey software designed to help businesses gather valuable customer feedback and improve their services. With its user-friendly interface, businesses can create customized surveys to assess customer satisfaction, product quality, and overall experience. CustomerSure offers a variety of question types, including multiple-choice, open-ended, and rating scales, allowing... Read more about CustomerSure

Free Trial

Available

Pricing Type

Contact Vendor

Location

United Kingdom

Rize Reviews is a powerful review management software designed to help businesses improve their online reputation by managing and responding to customer reviews across multiple platforms. With Rize Reviews, businesses can request feedback from customers, monitor reviews, and respond promptly, fostering a positive brand image. The software automates review requests through email and SMS, encouragin... Read more about Rize Reviews

Free Trial

Available

Pricing Type

Contact Vendor

Location

United States

SoTellUs is a comprehensive Review Management Software designed to help businesses monitor, manage, and enhance their online reputation through effective review collection and response strategies. This innovative platform offers a wide range of features, including review solicitation, sentiment analysis, response management, and detailed reporting, ensuring that organizations can effectively engag... Read more about SoTellUs

Free Trial

NA

Pricing Type

$0.01 Per user

Location

United States

b-reputation is an advanced review management software designed to help businesses monitor, manage, and enhance their online reputation. This comprehensive platform offers a suite of tools that facilitate review tracking, customer feedback management, and performance analytics, ensuring that organizations can effectively engage with their audience. b-reputation’s user-friendly interface allows u... Read more about b-reputation

Free Trial

Available

Pricing Type

Contact Vendor

Location

France

Reputation Studio is an advanced review management software designed to help businesses monitor, manage, and enhance their online reputation. This platform enables organizations to collect customer feedback, respond to reviews, and analyze sentiment across various online channels. With Reputation Studio, users can automate review requests, ensuring timely and relevant feedback from clients. The so... Read more about Reputation Studio

Free Trial

NA

Pricing Type

$499 Per feautre

Location

United States

Stampede is a powerful email marketing software designed to help businesses create, manage, and optimize email campaigns effectively. With its user-friendly interface, users can design visually appealing emails using customizable templates and a drag-and-drop editor, making it easy to craft professional communications without technical expertise. Stampede provides advanced segmentation and targeti... Read more about Stampede

Free Trial

NA

Pricing Type

$49 Per month

Location

United Kingdom

Feedbackstr is an intuitive survey software designed to help organizations gather valuable insights from customers and employees. This platform allows users to create customizable surveys that can be distributed through various channels, including email, social media, and websites. With a user-friendly interface, organizations can design visually appealing surveys with multiple question types to c... Read more about Feedbackstr

Free Trial

NA

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Location

Germany

unitQ is a bug tracking software that helps software development teams identify, track, and resolve issues quickly and efficiently. The platform’s AI-driven system automatically captures bugs, user complaints, and quality concerns from various sources, including app stores, support tickets, and social media. unitQ categorizes and prioritizes bugs based on severity, ensuring that the most critica... Read more about unitQ

Free Trial

NA

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Location

United States

Geolid is a comprehensive Review Management Software designed to help businesses monitor, manage, and enhance their online reputation through effective review management strategies. The platform offers a wide range of tools for tracking customer reviews, responding to feedback, and analyzing review trends, ensuring that businesses can maintain a positive online presence and improve customer satisf... Read more about Geolid

Free Trial

NA

Pricing Type

Contact Vendor

Location

France

StoryTap is a unique content marketing platform designed to help businesses create authentic, user-generated video content that resonates with audiences. The software allows companies to easily collect video testimonials, reviews, and stories directly from customers. Through its easy-to-use interface, users can create branded campaigns that encourage customers to share their experiences via video,... Read more about StoryTap

Free Trial

NA

Pricing Type

Contact Vendor

Location

Canada

VICO Analytics is a review management software that helps businesses monitor, manage, and respond to online reviews across various platforms. The software centralizes reviews from sources like Google, Yelp, and Facebook, allowing businesses to track customer feedback in one unified dashboard. VICO Analytics uses natural language processing (NLP) and sentiment analysis to provide actionable insight... Read more about VICO Analytics

Free Trial

Available

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Location

Germany

Racecheck is a robust review management software specifically designed to help businesses, particularly in the tourism, hospitality, and events industries, manage their online reputation. The platform aggregates customer reviews from various sources, including social media, travel websites, and review platforms, giving businesses a comprehensive view of their online presence. With Racecheck, busin... Read more about Racecheck

Free Trial

NA

Pricing Type

Contact Vendor

Location

United Kingdom

ZETA VOICE is a powerful review management software designed to help organizations monitor and enhance their online reputation. This platform provides tools for collecting, analyzing, and responding to customer reviews across various platforms, ensuring that businesses can manage their brand image effectively. With features such as automated review requests, sentiment analysis, and reporting capab... Read more about ZETA VOICE

Free Trial

NA

Pricing Type

Contact Vendor

Location

Japan

Practice ZEBRA is an intuitive review management software designed to help businesses monitor and manage their online reputation effectively. This platform provides users with tools to collect, analyze, and respond to customer reviews across various platforms, including Google, Yelp, and social media. With Practice ZEBRA, organizations can easily solicit feedback from customers, ensuring that they... Read more about Practice ZEBRA

Free Trial

Available

Pricing Type

$199 Per month

Location

United States

TrustProfile is a comprehensive review management software that helps businesses manage their online reputation by gathering and showcasing customer reviews. With TrustProfile, businesses can easily collect feedback from customers, monitor reviews across multiple platforms, and engage with reviewers in real time. The software provides valuable tools for responding to reviews, improving ratings, an... Read more about TrustProfile

Free Trial

NA

Pricing Type

Contact Vendor

Location

Netherlands

Ratings Tracker is a comprehensive review management software designed to help businesses track, manage, and respond to customer reviews across multiple online platforms. In today’s digital age, online reviews play a critical role in a business’s reputation and overall success. Ratings Tracker allows businesses to monitor reviews on popular platforms such as Google, Yelp, Facebook, and industr... Read more about Ratings Tracker

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

SeoSamba Review Management Software is designed to help businesses manage online reviews across multiple platforms, boosting their online reputation. With tools to monitor, respond to, and analyze customer feedback, SeoSamba simplifies reputation management by centralizing all reviews in one dashboard. The software allows businesses to request reviews from customers via email or SMS, encouraging m... Read more about SeoSamba Review Management Software

Free Trial

NA

Pricing Type

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Location

United States

Fera is a review management software designed to help e-commerce businesses collect and display customer reviews to build trust and credibility. The platform provides tools for automating review requests, enabling businesses to gather feedback effortlessly after purchase. Fera’s customizable widgets allow businesses to showcase reviews on their websites, helping to boost conversion rates. The so... Read more about Fera

Free Trial

Available

Pricing Type

$0 Per feautre

Location

Canada

HGEM is a review management software that enables businesses to monitor, respond to, and analyze customer feedback across multiple review platforms. Designed for service-based industries, HGEM consolidates reviews from popular sites into a single dashboard, making it easy for managers to stay on top of customer sentiments. The platform’s response tools allow businesses to engage with customers d... Read more about HGEM

Free Trial

NA

Pricing Type

$20 Per month

Location

United Kingdom

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