Best Review Management Software for Small Businesses (Free & Paid)

ngSurvey is an innovative survey software designed to help organizations gather valuable feedback from customers, employees, and stakeholders. This versatile platform offers a user-friendly interface that allows users to create, distribute, and analyze surveys effortlessly. With features like customizable templates, advanced question types, and real-time analytics, ngSurvey enables organizations t... Read more about ngSurvey

eEndorsements.com is a dynamic survey software designed to help businesses gather valuable feedback and insights from customers and stakeholders. This intuitive platform allows users to create customized surveys tailored to their specific needs, facilitating data collection for various purposes, including product feedback, market research, and customer satisfaction assessments. With a user-friendl... Read more about eEndorsements.com

Venio Systems is a robust electronic discovery software designed to streamline the legal discovery process for law firms and corporate legal departments. This platform provides comprehensive tools for managing and analyzing electronic data, ensuring compliance with legal standards efficiently. Users can easily ingest, process, and review data through its intuitive interface, making it easy to mana... Read more about Venio Systems

Zensai is a powerful review management software that helps businesses monitor, manage, and respond to customer feedback across various platforms. With its intuitive interface, Zensai streamlines the process of collecting and analyzing reviews, enabling organizations to gain valuable insights into customer sentiment. Users can track their brand’s reputation in real time, respond promptly to revie... Read more about Zensai

InputKit is a survey software platform that allows businesses to collect and analyze feedback from customers, employees, and other stakeholders. Designed for ease of use, InputKit offers a wide variety of customizable survey templates that can be tailored to specific needs, from customer satisfaction surveys to employee engagement assessments. The software supports multiple question types, includi... Read more about InputKit

SocialClimb is an advanced Review Management Software designed to help businesses monitor, manage, and enhance their online reputation through effective review collection and response strategies. This comprehensive platform offers a wide range of features, including review monitoring, sentiment analysis, response management, reporting and analytics, and social media integration, ensuring that all ... Read more about SocialClimb

VideoPeel is an innovative review management software designed to help businesses collect, manage, and showcase customer reviews through engaging video testimonials. It offers a comprehensive platform for capturing authentic customer feedback, enhancing trust, and driving sales with precision and ease. VideoPeel features intuitive tools for soliciting video reviews via email, SMS, and social media... Read more about VideoPeel

Endorsal is a powerful review management software that empowers businesses to enhance their online reputation through customer feedback. By simplifying the process of collecting and showcasing reviews, Endorsal enables companies to leverage positive testimonials to attract new customers. The platform integrates seamlessly with various third-party review sites, allowing businesses to monitor and re... Read more about Endorsal

PinMeTo is a review management software designed to help businesses manage their online reputation by monitoring and responding to customer reviews. The software aggregates reviews from major platforms such as Google, Facebook, and Yelp, providing businesses with a single interface to track feedback. PinMeTo enables businesses to respond to reviews promptly, ensuring customer satisfaction and addr... Read more about PinMeTo

Webbosaurus Review Monitoring is a powerful review management software designed to help businesses monitor and manage their online reputation. The platform aggregates reviews from a variety of sources, such as Google, Facebook, Yelp, and other review platforms, enabling businesses to stay on top of their customer feedback. Webbosaurus allows companies to track sentiment, identify trends, and respo... Read more about Webbosaurus Review Monitoring

Review Spotter is designed to streamline and enhance review management for businesses seeking to boost their online presence. This software aggregates customer feedback across multiple platforms, allowing companies to monitor, respond, and analyze reviews from a single dashboard. With tools for sentiment analysis, Review Spotter helps identify recurring issues and customer satisfaction trends, off... Read more about Review Spotter

Rannkly is a review management software designed to help businesses build and maintain a positive online reputation. With Rannkly, businesses can track customer reviews across multiple platforms, respond to feedback, and manage their ratings all from one dashboard. The software enables businesses to automatically request reviews from satisfied customers, improving the volume and quality of online ... Read more about Rannkly

Yumpingo is a review management software that helps businesses manage, analyze, and respond to customer feedback in real time. Designed primarily for the hospitality industry, Yumpingo enables restaurant owners and managers to collect customer reviews across various platforms, including social media, websites, and review sites. The software provides detailed analytics to help businesses understand... Read more about Yumpingo

Superchat is an advanced customer service software designed to enhance and streamline the support experience for businesses and their customers. It offers a comprehensive platform for managing customer interactions across multiple channels, including live chat, email, social media, and phone, ensuring that customers receive timely and efficient assistance wherever they prefer to engage. Superchat�... Read more about Superchat

ProdCamp is a specialized product management software designed to streamline the product development process from ideation to launch. The platform offers tools for roadmapping, feature prioritization, and team collaboration, enabling product managers to align their strategies with market needs. ProdCamp allows users to gather and analyze customer feedback, track product performance, and manage cro... Read more about ProdCamp

Kenect is a comprehensive customer communications management software designed to help businesses enhance engagement and streamline communication with their customers. The platform provides tools for managing messaging across various channels, including SMS, email, and web chat, ensuring that businesses can connect with their customers effectively. Kenect allows users to automate communication wor... Read more about Kenect

Emitrr is an innovative conversational AI platform designed to enhance customer interaction through automated messaging and chat solutions. This software provides businesses with tools to create intelligent chatbots capable of handling customer inquiries, providing support, and engaging users in meaningful conversations. Emitrr utilizes natural language processing (NLP) to understand customer quer... Read more about Emitrr

Snoball is an innovative reputation management software designed to help businesses and non-profits amplify their positive impact by turning everyday actions into charitable donations. The platform allows companies to engage with their audience in a meaningful way by offering customizable donation triggers. For example, businesses can set up campaigns where every positive review or social media en... Read more about Snoball

GatherUp is a robust reputation management software designed to help businesses collect, manage, and improve their online reviews and customer feedback. By gathering reviews from multiple sources, such as Google, Yelp, and Facebook, GatherUp helps businesses monitor their online reputation in real-time. The platform enables businesses to request reviews from customers through automated email and S... Read more about GatherUp

Peaccce is a cutting-edge review management software designed to help businesses collect, monitor, and manage customer feedback across multiple online platforms. By centralizing review data, Peaccce enables businesses to track their reputation and address customer concerns in real-time. The software allows companies to respond to reviews, both positive and negative, fostering better customer relat... Read more about Peaccce

BuzzSense is an innovative review management software that empowers businesses to monitor, manage, and respond to customer feedback across multiple platforms. It aggregates reviews from various sources, including social media, review sites, and direct customer feedback, providing a unified dashboard for easy management. BuzzSense's sentiment analysis tools help businesses understand customer opini... Read more about BuzzSense

Enterpret is an advanced customer satisfaction software designed to help businesses measure, analyze, and improve customer experiences. With powerful survey tools, Enterpret allows businesses to gather valuable feedback through customizable questionnaires, NPS (Net Promoter Score), and satisfaction surveys. The platform helps identify pain points, track customer sentiment, and gain insights into a... Read more about Enterpret

ReviewX is a review management software solution designed to help businesses collect, manage, and respond to customer feedback across multiple platforms. Through automated collection and alert systems, ReviewX ensures that businesses stay on top of customer reviews, enabling prompt responses that enhance customer satisfaction and loyalty. The platform supports integration with popular review sites... Read more about ReviewX

SellerSonar is a review management software that helps businesses monitor, analyze, and respond to customer reviews across multiple platforms. Designed for e-commerce businesses, SellerSonar tracks reviews in real-time, alerting users to new feedback and allowing for timely responses. The software categorizes reviews based on sentiment, highlighting both positive trends and potential issues that n... Read more about SellerSonar

Localo is a specialized local SEO tools software designed to help businesses optimize their online presence for local search results. By focusing on location-based search queries, Localo enables businesses to rank higher in local search results on platforms like Google, Yelp, and Bing. The software offers keyword research tools to identify high-performing local keywords and provides actionable rec... Read more about Localo