Best Review Management Software for Small Businesses (Free & Paid)

Zonka Feedback’s Review Management Software enables businesses to collect, monitor, and manage customer reviews seamlessly across multiple platforms. It helps organizations request reviews through email, SMS, or in-app prompts, and consolidate them into a single dashboard for easy tracking. With AI-powered capabilities, the software performs sentiment analysis, auto-categorizes feedback, and hi... Read more about Zonka Feedback

Trustmary is a tool designed for businesses to gather and showcase customer testimonials. It focuses on converting positive customer experiences into powerful marketing content. The platform simplifies the process of collecting testimonials through automated surveys and feedback forms. Trustmary also enables the easy integration of these testimonials into websites, enhancing credibility and trust ... Read more about Trustmary

OneDesk is a versatile and comprehensive software that combines project management and helpdesk support into one unified platform. This integration is its key feature, allowing businesses to seamlessly manage customer support tickets and track project progress simultaneously. OneDesk's multifaceted approach ensures that customer feedback directly informs product development. It offers robust ticke... Read more about OneDesk

Checkbox Survey is a versatile survey software that enables users to create, distribute, and analyze surveys with ease. Its user-friendly interface allows for quick survey design, utilizing a variety of question types and customizable templates. Checkbox supports multiple distribution methods, including email and social media, ensuring a wide reach for data collection. Advanced reporting features ... Read more about Checkbox Survey

Interceptum is a comprehensive survey software designed for businesses, educational institutions, and research organizations looking to gather valuable feedback from customers, employees, or target audiences. The platform allows users to create and distribute a wide range of surveys, from simple customer satisfaction questionnaires to complex research studies. With its intuitive survey builder, us... Read more about Interceptum

ReviewPush is a powerful review management software designed to help businesses monitor and respond to customer feedback across various platforms. This platform offers comprehensive tools for collecting, analyzing, and managing online reviews, ensuring that organizations can effectively engage with their customers. With its user-friendly interface, ReviewPush enables businesses to track reviews fr... Read more about ReviewPush

VocalReferences is a powerful referral software designed to help businesses leverage customer feedback and generate referrals effectively. This platform enables users to collect video and written testimonials from satisfied customers, creating authentic social proof that can enhance marketing efforts. Users can easily request referrals through automated email campaigns, integrating seamlessly with... Read more about VocalReferences

TargetBay is a dynamic email marketing software designed to help businesses create, manage, and optimize their email campaigns effectively. This platform offers a suite of tools that enable users to design visually appealing emails, segment their audience, and automate marketing workflows. With its user-friendly interface, businesses can easily track email performance metrics, such as open rates a... Read more about TargetBay

Lumoa is an innovative customer experience software that empowers businesses to enhance their customer interactions and satisfaction. With its powerful analytics and feedback tools, Lumoa helps organizations understand customer sentiments and preferences, enabling data-driven decision-making. The platform collects feedback through various channels, including surveys and social media, providing a c... Read more about Lumoa

Testimonial Tree is a dynamic survey software designed to help businesses collect and manage customer feedback effectively. This innovative platform allows organizations to create customized surveys and feedback forms, enabling them to gather insights from clients in a userfriendly manner. With its intuitive interface, Testimonial Tree simplifies the survey creation process, making it easy for bus... Read more about Testimonial Tree

Pastel is a leading Review Management Software designed to help businesses monitor, manage, and enhance their online reputation effectively. It offers a comprehensive platform for collecting, analyzing, and responding to customer reviews across multiple online platforms, ensuring that businesses can maintain a positive online presence and build trust with their audience. Pastel features intuitive ... Read more about Pastel

FeedbackWhiz is a robust review management software designed to help businesses monitor, manage, and enhance their online reputation through effective review handling and customer feedback management. It offers a comprehensive platform for collecting, analyzing, and responding to customer reviews across various online channels, including e-commerce platforms, social media, and review sites seamles... Read more about FeedbackWhiz

Wonderflow is an innovative reputation management software that helps businesses monitor and enhance their online presence effectively. The platform aggregates customer feedback from a multitude of channels, providing organizations with valuable insights into their brand reputation and customer satisfaction levels. Users can track sentiment, identify emerging trends, and respond to reviews in real... Read more about Wonderflow

Surefire Local is a powerful social media management software designed to help businesses elevate their online presence and engage effectively with their target audience. The platform allows users to manage multiple social media accounts from a centralized dashboard, making it easier to create, schedule, and post content across different channels. With robust content creation tools, users can desi... Read more about Surefire Local

Asodesk is a comprehensive app store optimization software designed to help mobile app developers enhance their visibility and performance in app stores. This platform provides tools for keyword research, competitor analysis, and performance tracking, ensuring that developers can optimize their app listings effectively. With features such as customizable dashboards, real-time analytics, and report... Read more about Asodesk

justLikeAPI is an innovative review management software designed to help businesses monitor, manage, and respond to customer reviews across multiple platforms. The software aggregates reviews from sites like Google, Yelp, and Trustpilot into a centralized dashboard, allowing businesses to track customer feedback in real-time. With justLikeAPI, businesses can automatically respond to reviews, impro... Read more about justLikeAPI

Loox is a powerful review management software that helps businesses collect, manage, and showcase customer reviews across various platforms. With Loox, businesses can request feedback from satisfied customers through automated email campaigns, making it easy to gather reviews after a purchase or service. The software integrates with e-commerce platforms like Shopify, allowing businesses to automat... Read more about Loox

Direction Local is a powerful SEO software solution designed to help businesses optimize their online presence and improve search engine rankings. The platform offers a comprehensive suite of tools that cover all aspects of SEO, from keyword research and site auditing to backlink tracking and competitor analysis. With Direction Local, businesses can identify opportunities to improve on-page SEO, s... Read more about Direction Local

LocalReviews is a robust review management software designed to help businesses monitor, manage, and respond to customer feedback across multiple platforms. With LocalReviews, businesses can track reviews on major sites, including Google, Yelp, and Facebook, all from a single dashboard. The platform sends alerts for new reviews, ensuring that companies can respond quickly to customer feedback, whe... Read more about LocalReviews

LocalCMS is an SEO software platform that helps businesses optimize their local online presence and improve search engine rankings. The platform offers tools for managing website content, conducting keyword research, and optimizing on-page elements, allowing businesses to reach local audiences effectively. LocalCMS also includes analytics features that provide insights into keyword performance, tr... Read more about LocalCMS

Scorebuddy is a quality management software designed to help organizations improve customer service and operational performance by monitoring and analyzing call center interactions. The platform offers customizable scorecards, which allow businesses to evaluate agent performance based on key quality metrics. Scorebuddy also provides detailed reporting and analytics to help managers identify trends... Read more about Scorebuddy

Partoo is a comprehensive SEO software designed to help businesses enhance their online visibility and improve search engine rankings through effective optimization strategies. The platform offers a suite of tools for managing local SEO, optimizing business listings, and tracking search performance, ensuring that businesses can attract and engage their target audience effectively. Partoo supports ... Read more about Partoo

Revain is a review management software platform that enables businesses to collect, manage, and analyze customer feedback, helping them build a strong online reputation. With Revain, companies can encourage customers to leave reviews, monitor ratings across various platforms, and respond to feedback in real-time. The software’s analytics provide insights into customer sentiment and identify... Read more about Revain

Testapic is a customer satisfaction software that enables businesses to gather real-time feedback from their customers and improve their products or services. With Testapic, companies can easily create and distribute surveys, collect responses, and analyze the results to gain actionable insights. The platform allows businesses to assess customer satisfaction through various methods, including Net ... Read more about Testapic

Wooflo Pro is an advanced review management software designed to help businesses manage and improve their online reputation by collecting, monitoring, and responding to customer reviews across various platforms. With Wooflo Pro, businesses can track reviews from sites like Google, Yelp, Facebook, and industry-specific review platforms, ensuring that no feedback goes unnoticed. The software provide... Read more about Wooflo Pro