Zonka Feedback is a versatile feedback and survey tool that helps businesses gather and analyze customer insights. It enables the creation of customized surveys for different touchpoints, including in-person, email, and website interactions. The tool offers a range of question types, from simple star ratings to detailed text responses, catering to diverse feedback needs. Zonka Feedback also features real-time alerts, notifying teams immediately about customer feedback, which allows for prompt responses. Its analytics dashboard presents clear, actionable data, aiding in understanding customer sentiments and identifying improvement areas. The tool supports multiple languages, making it suitable for global businesses. Designed for ease of use, Zonka Feedback aims to streamline the feedback process, making it straightforward for both businesses and their customers.
Zonka Feedback Claim
Customer Feedback & Experience Management
Zonka Feedback
2014
India
11-50
Email
Trend Analysis