OneDesk
Claim ProfilePowerful helpdesk, project management, & PSA software in a single app.
Decision Snapshot
OneDesk Evaluation Snapshot
Review the most important product facts, official access information, and SoftwareWorld’s page-level trust standards in one place.
Buyer Contribution
Your OneDesk experience can help other buyers
Used OneDesk? Share an honest review about usability, features, support, and overall experience. Your feedback can help other buyers evaluate the product with greater confidence.
Reviews are published after SoftwareWorld moderation.
Write a Review
Trust & Transparency
Why Buyers Can Trust This Page
Structured Product Information
Consistent buyer-focused fields make software profiles easier to evaluate.
Clear Sponsored Disclosure
Paid placements are labeled and separated from product facts and reviews.
Editorial Independence
Sponsored participation does not influence SoftwareWorld's editorial assessment.
Data Transparency
Pricing and availability can change, so current details should be confirmed with the vendor.
Product Overview
OneDesk Overview
Product description, media, company details, support, training, deployment, customer size, languages, and industries.
Support
Training
Licensing & Deployment
Typical Customers
Sponsored Products
Explore Similar Software
Discover sponsored software products relevant to OneDesk and its buyer use cases. Review product fit, trial availability, and other profile signals before visiting a vendor website.
Sponsored placements are paid positions and do not influence OneDesk profile information, SoftwareWorld’s editorial assessment, or user reviews.
Sponsor
Category-Based Capabilities
OneDesk Features
Each category combines the selected software category, its category-specific description, and the features assigned to that category.
Professional Services Automation Software 29 selected features Open category ↗ ⌄
Portfolio Management
Quotes/Estimates
Gantt/Timeline View
Activity Tracking
Multiple Projects
Proposal Generation
Billing & Invoicing
Task Management
Real Time Reporting
Project Management
Document Management
Forecasting
Approval Process Control
Performance Metrics
Resource Management
Project Planning
Billable Items Tracking
Collaboration Tools
Task Scheduling
Email Management
CRM
Project Time Tracking
Project Tracking
Client Portal
Timesheet Management
Progress Tracking
Time & Expense Tracking
Calendar Management
Accounting Integration
Project Management Software 32 selected features Open category ↗ ⌄
Milestone Tracking
Testing/QA Management
Time & Expense Tracking
Projections
Alerts/Notifications
Calendar Management
Project Planning
Project Scheduling
Issue Management
Billing & Invoicing
Gantt/Timeline View
Client Portal
Kanban Board
Collaboration Tools
File Sharing
Prioritization
Risk Management
Traditional Methodologies
Task Management
Status Tracking
Resource Management
Budget Management
Task Progress Tracking
Commenting/Notes
Document Management
Portfolio Management
Agile Methodologies
Activity Dashboard
Idea Management
Project Tracking
Multiple Projects
Real Time Updates
Help Desk Software 26 selected features Open category ↗ ⌄
Automated Routing
Call Center Management
Real-Time Chat
Performance Metrics
Customer Database
Self Service Portal
SLA Management
CRM
Real Time Notifications
Multi-Channel Communication
Support Ticket Management
Surveys & Feedback
Document Storage
Social Media Integration
Alerts/Escalation
Prioritization
Workflow Configuration
Ticket Management
Reporting/Analytics
Access Controls/Permissions
IT Asset Management
Email Management
Customer History
Interaction Tracking
Knowledge Base Management
Remote Access/Control
Project Portfolio Management Software 30 selected features Open category ↗ ⌄
Milestone Tracking
Time & Expense Tracking
Portfolio Management
Change Management
Dashboard
Collaboration Tools
Resource Management
Risk Management
Budgeting/Forecasting
Requirements Management
Reporting/Analytics
Prioritization
Task Scheduling
Planning Tools
Project Planning
Projections
Progress Tracking
Project Tracking
Commenting/Notes
Task Management
Document Management
Project Time Tracking
Deadline Management
Timesheet Management
Calendar Management
Gantt/Timeline View
Resource Allocation & Planning
Assignment Management
Kanban Board
Agile Methodologies
Product Roadmap Software 13 selected features Open category ↗ ⌄
Timeline Management
Workflow Management
Milestone Tracking
Visualization
Task Management
Idea Management
Task Scheduling
Resource Management
Drag & Drop
Guest Access
Project Planning
Deadline Management
Feedback Management
Review Management Software 9 selected features Open category ↗ ⌄
Social Sharing
Review Notification
Campaign Management
Review Monitoring
Sentiment Analysis
Negative Feedback Management
Dashboard
Review Request
Response Management
Pricing Information
OneDesk Pricing
Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.
Standard
$11.99
Per Month
Prices shown are profile information and may not include taxes, regional differences, introductory terms, usage limits, or add-ons. Confirm current plans on the vendor website.
Alternative Products
View All OneDesk Alternatives ↗
Top OneDesk Alternatives
Explore leading products commonly evaluated alongside OneDesk.
Frequently Asked Questions
OneDesk FAQs
Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.
OneDesk is a versatile and comprehensive software that combines project management and helpdesk support into one unified platform. This integration is its key feature, allowing businesses to seamlessly manage customer support tickets and track project progress simultaneously. OneDesk's multifaceted approach ensures that customer feedback directly informs product development. It offers robust ticketing and task management systems equipped with automation features to streamline workflows and enhance efficiency. The software also includes a customer-facing portal where clients can submit tickets and track their status, fostering transparency and engagement. Additionally, OneDesk's analytics and reporting tools provide valuable insights into team performance and customer satisfaction. User-friendly and adaptable, OneDesk is ideal for businesses seeking to synchronize their project management and customer support efforts efficiently.
- No, OneDesk does not offer a free version.
- Yes, OneDesk offers a free trial.
- No, Credit Card details are not required for the OneDesk trial.
-
OneDesk offers the following pricing plans & packages:
Standard
$11.99 Per Month
-
OneDesk supports the following payment frequencies:
- Annual Subscription , Monthly Payment
- Yes, OneDesk offers an API.
-
OneDesk offers support with the following options:
- Email , Chat , Knowledge Base
-
OneDesk offers training with the following options:
- Live Online , Webinar , Documentation , Videos
-
OneDesk supports the following languages:
- Chinese , Danish , Dutch , English , French , Greek , Italian , Norwegian , Portuguese , Russian , Spanish , Swedish
-
Following are the typical users of the OneDesk:
- Self-Employed , Small-Business , Midsize-Business , Large-Enterprise-Business
-
OneDesk supports the following deployment:
- Cloud Hosted
-
OneDesk supports the following devices and operating systems:
- Web-Based , iPhone , Android , Mac
Are you an authorized OneDesk representative?
Claim this profile with an official business email to request management access. Public product information and approved reviews remain available before the profile is claimed.
Product Comparisons
OneDesk Comparisons
Open published two-product comparison pages for a side-by-side evaluation.
Get Expert Help