Canny

✓ Verified Profile

Customer Feedback Management Software and Tools

No approved reviews yet. Be the first to review
Visit Website Write a Review
Listed In
SoftwareWorld Editorial Review

Why SoftwareWorld Chooses Canny

"Product teams that want to collect and organize user feedback in a structured way tend to find Canny genuinely useful. Instead of feedback getting lost across emails or chat threads, it brings everything into one place where teams can review, prioritize, and plan accordingly. It works well for software companies that want to stay close to what users actually need. That said, very small teams or early-stage startups may find the pricing harder to justify at the beginning."
SoftwareWorld Review Team
SoftwareWorld Highly Recommended 2026
Decision Snapshot

Canny Evaluation Snapshot

Review the most important product facts, official access information, and SoftwareWorld’s page-level trust standards in one place.

User RatingNot rated yet
Starting Price$79 / month
Free TrialAvailable
Free VersionNo
APIAvailable
DeploymentCloud Hosted
HeadquartersCanada
✎
Buyer Contribution

Your Canny experience can help other buyers

Used Canny? Share an honest review about usability, features, support, and overall experience. Your feedback can help other buyers evaluate the product with greater confidence.

Reviews are published after SoftwareWorld moderation.

Write a Review
Trust & Transparency

Why Buyers Can Trust This Page

Structured Product Information

Consistent buyer-focused fields make software profiles easier to evaluate.

Clear Sponsored Disclosure

Paid placements are labeled and separated from product facts and reviews.

Editorial Independence

Sponsored participation does not influence SoftwareWorld's editorial assessment.

Data Transparency

Pricing and availability can change, so current details should be confirmed with the vendor.

Product Overview

Canny Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About Canny

Canny is a focused and user-friendly feedback management software primarily designed for product teams to track user suggestions and issues. Its standout feature is the ability to create and manage feedback boards, where users can submit, vote, and comment on ideas. This interactive approach facilitates community-driven product development. Canny excels in its simplicity, offering an intuitive interface that both teams and users find easy to navigate. The software integrates seamlessly with popular tools like Slack and Intercom, enhancing team collaboration. It also provides insightful analytics, helping teams to prioritize feedback based on user demand. Canny's emphasis on user feedback makes it an invaluable tool for businesses striving to align product development with customer needs and expectations.
Company Canny
Founded 2015
Headquarters Canada
Employees 11-50

Support

Email Chat Knowledge Base

Training

Webinar Documentation Videos

Licensing & Deployment

Proprietary Cloud Hosted Web-Based

Typical Customers

Self-Employed Small-Business Midsize-Business Large-Enterprise-Business
Languages Supported 1 language available
English
Industries Served 2 industries available
E-commerce Information Technology & Services

Why Choose Canny

Pros

  • Pros Public roadmap feature keeps customers informed without constant support emails
  • Pros Built-in voting system surfaces what users actually want most
  • Pros Changelog updates notify users automatically when their request ships
  • Pros Feedback boards stay organized even as submissions scale into thousands
  • Pros Integrations with Jira and Slack fit naturally into dev workflows
  • Pros Capturing feedback from multiple sources consolidates into one clean view
  • Pros Free plan is genuinely usable, not just a teaser

Cons

  • Cons Pricing climbs quickly as tracked users and seats increase
  • Cons Public roadmaps expose strategy to competitors if not managed carefully
  • Cons Workflow automation between feedback stages stays fairly basic
  • Cons Smaller teams may find the feature depth more than needed
Strengths and Limitations

Canny Pros & Cons

Consider the practical advantages and limitations identified through SoftwareWorld's product assessment.

+

Pros

  • Public roadmap feature keeps customers informed without constant support emails
  • Built-in voting system surfaces what users actually want most
  • Changelog updates notify users automatically when their request ships
  • Feedback boards stay organized even as submissions scale into thousands
  • Integrations with Jira and Slack fit naturally into dev workflows
  • Capturing feedback from multiple sources consolidates into one clean view
  • Free plan is genuinely usable, not just a teaser
!

Cons

  • Pricing climbs quickly as tracked users and seats increase
  • Public roadmaps expose strategy to competitors if not managed carefully
  • Workflow automation between feedback stages stays fairly basic
  • Smaller teams may find the feature depth more than needed
Category-Based Capabilities

Canny Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

Product Management Software 32 selected features Open category ↗ ⌄
Surveys & Feedback Product Lifecycle Management Single Sign On Real Time Updates Communication Management Deadline Management Release Planning Activity Dashboard Projections Document Storage Idea Management Customer Journey Mapping Task Management Multiple Projects Product Roadmapping Reporting/Analytics Project Workflow Project Time Tracking Resource Management Status Tracking Project Tracking Calendar Management Prioritization Gantt/Timeline View Planning Tools Milestone Tracking Requirements Management Project Management Collaboration Tools Real Time Data @mentions Email Management
Project Planning Software 32 selected features Open category ↗ ⌄
Due Date Tracking Project Time Tracking Activity Dashboard To-Do List Progress Tracking Kanban Board Project Planning Activity Tracking Document Management Assignment Management Gantt/Timeline View Budget Management Task Scheduling Multiple Projects Deadline Management @mentions Resource Management Prioritization Project Tracking File Management Document Storage Collaboration Tools Task Progress Tracking Charting Projections Task Planning Traditional Methodologies Commenting/Notes Email Management Tagging Agile Methodologies Calendar Management
Customer Engagement Software 22 selected features Open category ↗ ⌄
Churn Management Engagement Tracking Email Management Social Media Integration CRM Multi-Language Real Time Analytics Campaign Management Content Management Event Triggered Actions Feedback Management Multi-Channel Communication Customer Database Surveys & Feedback Customer Experience Management Communication Management Live Chat Customer Segmentation Visual Analytics Customer History Customer Portal Sentiment Analysis
Customer Satisfaction Software 23 selected features Open category ↗ ⌄
Trend Analysis Survey/Poll Management Data Visualization Reporting/Analytics Chat/Messaging CRM Feedback Management Customer Segmentation Customer Database SMS Messaging Visual Analytics Email Management Engagement Tracking Multi-Channel Communication Complaint Monitoring Customer Experience Management Sentiment Analysis Performance Metrics Social Media Integration Customer Journey Mapping NPS Survey CES Survey CSAT Survey
Real Estate CRM Software 30 selected features Open category ↗ ⌄
Referral Tracking Commission Management Contact Database Lead Qualification Contact Management Campaign Management Access Controls/Permissions Client Management Email Marketing Pipeline Management Lead Management Activity Dashboard Lead Nurturing Interaction Tracking Reporting/Analytics Activity Tracking Document Management Appointment Management Alerts/Notifications Calendar Management Lead Generation Lead Distribution Client/Property Matching Task Management Segmentation Lead Capture Email Tracking For Real Estate Property Database Omnichannel Communications
Idea Management Software 26 selected features Open category ↗ ⌄
Idea Ranking Commenting/Notes Brainstorming Document Management Data Security Projections Feedback Management Approval Workflow Task Management Activity Tracking Collaboration Tools Prioritization Polls/Voting Ideation Project Tracking Task Progress Tracking Communication Management Template Management Mind Maps Project Planning Surveys & Feedback Crowdsourcing Innovation Management Whiteboard Discussions/Forums Idea Collection
Product Lifecycle Management (PLM) Software 31 selected features Open category ↗ ⌄
Collaboration Tools Compliance Management Lifecycle Management Cost Tracking Supplier Management Activity Dashboard Product Data Management Document Management Requirements Management Project Management Change Management Design Management Prioritization Task Management Audit Management Role-Based Permissions Approval Process Control Progress Tracking Version Control Calendar Management Portfolio Management File Management Milestone Tracking Bills of Material Commenting/Notes Ideation Alerts/Notifications Audit Trail Quality Management Production Management Item Management
Customer Experience Software 17 selected features Open category ↗ ⌄
Surveys & Feedback Dashboard Data Visualization Text Analysis Reporting/Analytics Customer Segmentation Negative Feedback Management Engagement Tracking Real-Time Notifications Knowledge Management Customizable Templates Customizable Fields Survey/Poll Management Feedback Management Customizable Forms Multi-Channel Data Collection NPS Survey Structure
Innovation Management Software 10 selected features Open category ↗ ⌄
Collaboration Tools Ideation Engagement Tracking Polls/Voting Discussions/Forums Idea Ranking Gamification Evaluation Management Trend Analysis Feedback Management
Nonprofit Project Management Software 11 selected features ⌄
Task Management Collaboration Tools Approval Process Control Resource Allocation & Planning Activity Dashboard Customizable Templates Gantt/Timeline View Mobile Access Kanban Board For Nonprofits Calendar Management
Product Analytics Software 11 selected features Open category ↗ ⌄
Customer Segmentation Usage Tracking/Analytics Funnel Analysis Interactive Reports Machine Learning Session Recording Engagement Tracking Conversion Tracking Cohort Analysis Customer Journey Mapping A/B Testing
Product Data Management Software 17 selected features Open category ↗ ⌄
Cataloging/Categorization Bills of Material Document Management Data Synchronization Access Controls/Permissions Content Management Change Management Version Control Data Storage Management Data Import/Export Product Lifecycle Management Third-Party Integrations Design Management Workflow Management Multi-Channel Management Search/Filter Revision History
Product Roadmap Software 13 selected features Open category ↗ ⌄
Timeline Management Workflow Management Milestone Tracking Visualization Task Management Idea Management Task Scheduling Resource Management Drag & Drop Guest Access Project Planning Deadline Management Feedback Management
Project Tracking Software 17 selected features Open category ↗ ⌄
Milestone Tracking Kanban Board Status Tracking Prioritization Gantt/Timeline View Percent-Complete Tracking Task Management Cost-to-Completion Tracking Project Time Tracking Alerts/Notifications Multiple Projects Task Scheduling Progress Tracking Activity Tracking Project Planning Workflow Management Time & Expense Tracking
Review Management Software 9 selected features Open category ↗ ⌄
Social Sharing Review Notification Campaign Management Review Monitoring Sentiment Analysis Negative Feedback Management Dashboard Review Request Response Management
Connected Applications

Canny Integrations

Integration information is displayed only when approved integration products are available on the profile.

Showing 8 of 14 integrations
Pricing Information

Canny Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Flat Rate
Preferred Currency USD ($)
Free Trial Available
Free Version NA
Payment Frequency Annual Subscription, Monthly Payment
Pricing Page ↗
Starter
$79 Per Month

Prices shown are profile information and may not include taxes, regional differences, introductory terms, usage limits, or add-ons. Confirm current plans on the vendor website.

Alternative Products

Top Canny Alternatives

Explore leading products commonly evaluated alongside Canny.

View All Canny Alternatives ↗

Notion

Odoo

Trello

Wrike

Frequently Asked Questions

Canny FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

Canny is a focused and user-friendly feedback management software primarily designed for product teams to track user suggestions and issues. Its standout feature is the ability to create and manage feedback boards, where users can submit, vote, and comment on ideas. This interactive approach facilitates community-driven product development. Canny excels in its simplicity, offering an intuitive interface that both teams and users find easy to navigate. The software integrates seamlessly with popular tools like Slack and Intercom, enhancing team collaboration. It also provides insightful analytics, helping teams to prioritize feedback based on user demand. Canny's emphasis on user feedback makes it an invaluable tool for businesses striving to align product development with customer needs and expectations.

  • No, Canny does not offer a free version.

  • Yes, Canny offers a free trial.

  • No, Credit Card details are not required for the Canny trial.

  • Canny offers the following pricing plans & packages:

    Starter

    $79 Per Month

  • Canny supports the following payment frequencies:

    • Annual Subscription , Monthly Payment

  • Yes, Canny offers an API.

  • Canny can be integrated with the following applications:

    • Salesforce Sales Cloud , Jira , Asana , Google Workspace , HubSpot CRM , Slack , Drift , Pipedrive , Trello , Zendesk Suite , GitHub , Intercom , Microsoft Teams , Zapier , jira

  • Canny offers support with the following options:
    • Email , Chat , Knowledge Base

  • Canny offers training with the following options:
    • Webinar , Documentation , Videos

  • Canny supports the following languages:
    • English

  • Following are the typical users of the Canny:
    • Self-Employed , Small-Business , Midsize-Business , Large-Enterprise-Business

  • Canny supports the following deployment:
    • Cloud Hosted

  • Canny supports the following devices and operating systems:
    • Web-Based
Are you an authorized Canny representative?

Sign in to the Vendor Account to manage approved profile information or contact SoftwareWorld for profile support.

Vendor Sign In Profile Support
Write a Review Visit Website ↗
Get Expert Help