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Customer Feedback Management Software and Tools

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Canny Overview

Canny is a focused and user-friendly feedback management software primarily designed for product teams to track user suggestions and issues. Its standout feature is the ability to create and manage feedback boards, where users can submit, vote, and comment on ideas. This interactive approach facilitates community-driven product development. Canny excels in its simplicity, offering an intuitive interface that both teams and users find easy to navigate. The software integrates seamlessly with popular tools like Slack and Intercom, enhancing team collaboration. It also provides insightful analytics, helping teams to prioritize feedback based on user demand. Canny's emphasis on user feedback makes it an invaluable tool for businesses striving to align product development with customer needs and expectations.

Canny screenshot & Video

Contact Details

  • Vendor Name Canny
  • Founded 2015
  • Location Canada
  • Employees 11-50

Support

  • Email Email
  • Chat Chat
  • Knowledge Base Knowledge Base

Training

  • Webinar Webinar
  • Documentation Documentation
  • Videos Videos

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business
  • Large-Enterprise-Business Large-Enterprise-Business

Language Supported

English

Industries

E-commerce, Information Technology & Services

Canny Features

  • Surveys & Feedback
  • Product Lifecycle Management
  • Single Sign On
  • Real Time Updates
  • Communication Management
  • Deadline Management
  • Release Planning
  • Activity Dashboard
  • Projections
  • Document Storage
  • Idea Management
  • Customer Journey Mapping
  • Task Management
  • Multiple Projects
  • Product Roadmapping
  • Reporting/Analytics
  • Project Workflow
  • Project Time Tracking
  • Resource Management
  • Status Tracking
  • Project Tracking
  • Calendar Management
  • Prioritization
  • Gantt/Timeline View
  • Planning Tools
  • Milestone Tracking
  • Requirements Management
  • Project Management
  • Collaboration Tools
  • Real Time Data
  • @mentions
  • Email Management
  • Idea Ranking
  • Commenting/Notes
  • Brainstorming
  • Document Management
  • Data Security
  • Projections
  • Feedback Management
  • Approval Workflow
  • Task Management
  • Activity Tracking
  • Collaboration Tools
  • Prioritization
  • Polls/Voting
  • Ideation
  • Project Tracking
  • Task Progress Tracking
  • Communication Management
  • Template Management
  • Mind Maps
  • Project Planning
  • Surveys & Feedback
  • Crowdsourcing
  • Innovation Management
  • Whiteboard
  • Discussions/Forums
  • Idea Collection
  • Collaboration Tools
  • Compliance Management
  • Lifecycle Management
  • Cost Tracking
  • Supplier Management
  • Activity Dashboard
  • Product Data Management
  • Document Management
  • Requirements Management
  • Project Management
  • Change Management
  • Design Management
  • Prioritization
  • Task Management
  • Audit Management
  • Role-Based Permissions
  • Approval Process Control
  • Progress Tracking
  • Version Control
  • Calendar Management
  • Portfolio Management
  • File Management
  • Milestone Tracking
  • Bills of Material
  • Commenting/Notes
  • Ideation
  • Alerts/Notifications
  • Audit Trail
  • Quality Management
  • Production Management
  • Item Management

Canny Pricing

Pricing Type

  • Pricing Type Flat Rate

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • Free Trial Available

Free Version

  • NA

Payment Frequency

  • Annual Subscription Annual Subscription
  • Monthly Payment Monthly Payment
Pricing Page  

Plans & Packages

Starter

$79 Per Month

Canny FAQ's

  • No, Canny does not offer a free version.

  • Yes, Canny offers a free trial.

  • No, Credit Card details are not required for the Canny trial.

  • Canny offers the following pricing plans & packages:

    Starting Plan:

    $79 Per Month

  • Canny supports the following payment frequencies:

    • Annual Subscription , Monthly Payment

  • Yes, Canny offers an API.

  • Canny offers support with the following options:
    • Email , Chat , Knowledge Base

  • Canny offers training with the following options:
    • Documentation

  • Canny supports the following languages:
    • English

  • Following are the typical users of the Canny:
    • Self-Employed , Small-Business , Midsize-Business , Large-Enterprise-Business

  • Canny supports the following deployment:
    • Cloud Hosted

  • Canny supports the following devices and operating systems:
    • Web-Based