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Best ITSM Apps for Android and iPhone - Page 2

Staying productive on the go is essential for many businesses, which is why itsm mobile apps have become so popular. Below, we’ve curated the top itsm apps available for iOS and Android—ensuring you can handle tasks anytime, anywhere. Whether you need quick updates, real-time analytics, or seamless team collaboration, these mobile-friendly solutions offer the flexibility today’s busy professionals demand.
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★★★★★4.6 average rating from 204 reviews
Last Updated: October 10, 2026
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ServiceNow IT Service Management

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Complete Product Directory

List of Top ITSM Mobile Apps for Android and iPhone - Page 2

Continue with products 26–50. Review each product’s overview, then open available tabs for buyer fit, use cases, features, integrations, pros and cons, and pricing.

ITSM Mobile Apps Products 26–50

Use search, filters, and available product tabs to evaluate the next 25 listings in this category.

25 products shown
#26

Salesforce Service Cloud

🏆 SW Recommended

Turn every interaction into an agentic service experience.

★★★★☆ 4.6 (12 Reviews)
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Overview

Enterprise support teams eventually hit a ceiling with disconnected tools. Salesforce Service Cloud, now being rolled out under the name Agentforce Service, was built to remove that ceiling entirely.The platform lets service teams manage cases, knowledge, and incidents together f...

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Free TrialAvailable Starting Price$25 Per month HeadquartersUnited States
#27

HappyFox Help Desk

🏆 SW Recommended

Optimize Your Workflow with Advanced Help Desk Management Software

★★★★☆ 4.6 (10 Reviews)
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Overview

Support software either wins on features or wins on ease of use, rarely both. HappyFox has spent years trying to land in the middle of that trade off.The core is a ticketing system built to pull requests from email, chat, phone, and social media into one queue, but what people ac...

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Free TrialNA Starting Price$24 Per month HeadquartersUnited States
#28

Aircall

🏆 SW Recommended

The ultimate integrated business phone system for sales and support teams.

★★★★☆ 4.6 (25 Reviews)
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Overview

Aircall is a cloud-based phone solution that helps teams manage inbound and outbound calls across sales and support without complex PBX systems. It lets organizations set up business phone lines quickly, route calls intelligently, and capture conversation insights in real time. W...

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Free TrialAvailable Starting Price$40 Per month HeadquartersUnited States
#29

Pipefy

🏆 SW Recommended

Business Process Automation & Workflow Software

★★★★☆ 4.6 (10 Reviews)
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Overview

Pipefy is a versatile business process management software designed to streamline workflows and optimize efficiency. Serving as an intuitive process management tool, Pipefy empowers users to create, automate, and monitor workflows seamlessly. It offers a range of features, includ...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#30

OTRS

The leading solution for your service management needs

★★★★☆ 4.5 (1 Reviews)
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Overview

OTRS has been around long enough that a lot of the organizations using it today started with it decades ago, and it still shows in how deeply configurable the platform is. Rather than trying to be one thing, it stretches across customer service, IT service management, HR, office...

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Free Trial14 Days Starting PriceContact Vendor HeadquartersGermany
#31

Motadata ServiceOps

Unified Service. Intelligent Automation. Enterprise Confidence.

★★★★☆ 4.5 (1 Reviews)
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Overview

Motadata ServiceOps is an AI powered IT service management platform that helps organizations manage service requests, incidents, assets, changes, and IT operations through a unified system. Designed around ITIL aligned practices, the platform combines service desk management, ass...

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Free TrialNA Starting PriceContact Vendor HeadquartersIndia
#32

Vision Helpdesk

🏆 SW Recommended

Customer Service Software

★★★★☆ 4.4 (2 Reviews)
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Overview

Managing support for one product is straightforward enough, managing it across several brands or client companies at once is where most help desk tools start to struggle. Vision Helpdesk built a specific answer to that second problem, Satellite Help Desk, which lets a business ru...

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Free Trial30 Days Starting Price$12 Per month HeadquartersIndia
#33

Jira Service Management

🏆 SW Recommended

A new take on ITSM software

★★★★☆ 4.3 (3 Reviews)
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Overview

IT teams usually deal with two headaches at once: too many requests coming in and no clean way to connect support work with what developers are actually building. Jira Service Management solves that by sitting right next to Jira Software, so when a customer reports a bug or an em...

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Free Trial30 Days Starting Price$20 Per month HeadquartersAustralia
#34

Spiceworks Cloud Help Desk

🏆 SW Recommended

Simplify IT Support. Keep Teams Productive, Wherever They Are.

★★★★☆ 4.3 (2 Reviews)
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Overview

Free IT tools usually come with a catch buried somewhere in the fine print. Spiceworks Cloud Help Desk doesn't really hide it, the catch is ads, and most users treat that as a fair trade for a genuinely capable ticketing system that costs nothing.It's built specifically for IT te...

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Free TrialNA Starting PriceFree HeadquartersUnited States
#35

Autotask PSA

🏆 SW Recommended

AI-powered PSA software designed for growth and built to adapt

★★★★☆ 4.3 (1 Reviews)
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Overview

MSPs juggling separate tools for tickets, contracts, billing, and CRM eventually hit a familiar wall, too much time spent hunting for information that already exists somewhere in another system. Autotask, part of Datto's product suite, was built to remove that wall entirely, an A...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#36

IBM Maximo Application Suite

🏆 SW Recommended

Intelligent asset management, monitoring, predictive maintenance and reliability in a single platform.

★★★★☆ 4.0 (1 Reviews)
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Overview

IBM Maximo Application Suite is a comprehensive asset management solution. It helps manage the lifecycle of physical assets across various industries. The suite includes tools for maintenance, inventory, and work order management. It offers real-time insights into asset performan...

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Free Trial14 Days Starting Price$3,150 Per month HeadquartersUnited States
#37

Cherwell Service Management

🏆 SW Recommended

Enterprise Service Management Software

★★★★☆ 4.0 (1 Reviews)
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Overview

Cherwell Service Management software is a flexible IT service management software. Designed with a user-friendly interface, it streamlines IT workflows, making them more efficient and less complex. Its standout feature is the codeless design, allowing for easy customization witho...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersUnited States
#38

Track-It!

IT Help Desk Software and Ticketing System

★★★★☆ 4.0 (1 Reviews)
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Overview

Track-It! is a comprehensive IT help desk and asset management software designed for small to medium-sized businesses. The software's key strength lies in its robust ticketing system, which efficiently organizes and tracks IT support requests, ensuring timely resolution of issues...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersUnited States
#39

ManageEngine ADManager Plus

🏆 SW Recommended

Streamline identity governance and administration (IGA)

★★★☆☆ 3.6 (2 Reviews)
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Overview

ManageEngine ADManager Plus is a specialized software designed for efficient and streamlined management of Active Directory (AD). This tool simplifies complex AD tasks like user provisioning, de-provisioning, and group membership updates through its user-friendly interface. Its s...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#40

ServiceNow IT Service Management

IT Service Management (ITSM) Software

★★★☆☆ 3.5 (1 Reviews)
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Overview

ServiceNow IT Service Management is a dynamic, cloud-based platform designed to transform enterprise IT operations. Its core strength lies in automating IT processes, making them more efficient and responsive to business needs. The software excels in incident management, swiftly...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#41

Zoho Assist

Enterprise-grade Remote Support and Unattended Remote Access Software

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Overview

Zoho Assist is a cloud-based remote support and unattended access solution designed to help businesses deliver secure, on-demand assistance to customers and manage devices efficiently. With features like instant remote connectivity, file transfer, session recording, and cross-pla...

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Free Trial15 Days Starting Price₹480 Per month HeadquartersUnited States
#42

Panopta

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Overview

Panopta is a powerful network monitoring software designed to help businesses monitor the health, performance, and availability of their IT infrastructure. The platform provides real-time insights into network activity, including servers, applications, and devices, helping IT tea...

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Free TrialAvailable Starting Price$6 Per feautre HeadquartersUnited States
#43

ServiceNow IT Operations Management

Enterprise IT Operations Management

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Overview

ServiceNow IT Operations Management (ITOM) is a dynamic, cloud-based software designed to transform the way businesses manage their IT infrastructure. It provides a unified view of IT services, helping teams to proactively manage IT operations and reduce outages. Its key feature,...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#44

ServiceNow Agile Development

Prioritize, plan, and manage agile portfolios for optimal business value.

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Overview

ServiceNow Agile Development is a dynamic software tool developed to enhance the agility and productivity of development teams. It centralizes project management in one accessible platform, enabling teams to plan, track, and execute agile work efficiently. The software integrates...

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Free TrialNA Starting PriceContact Vendor HeadquartersCanada
#45

Web Help Desk

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Overview

Web Help Desk is a comprehensive help desk software designed to streamline and enhance customer support operations for businesses of all sizes. The platform offers a robust suite of tools for ticket management, knowledge base creation, live chat, and reporting, ensuring efficient...

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Free TrialNA Starting Price$753 Per one-time HeadquartersUnited States
#46

Freshservice

🏆 SW Recommended

Modernize your service management instantly

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Overview

Freshservice is a dynamic platform designed to streamline and enhance your IT service management. It can allow you to automate tedious tasks for efficient issue resolution. It enables seamless collaboration among team members to foster a productive work environment. This platform...

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Free TrialAvailable Starting Price$15.89 Per month HeadquartersUnited States
#47

Freshdesk

🏆 SW Recommended

Delight your customers with omnichannel support solutions that drive meaningful conversations across channels.

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Overview

Freshdesk is a cloud-based customer service software offering a suite of tools to streamline support processes. It features a multi-channel ticketing system, allowing teams to manage conversations from email, chat, phone, and social media in one place. The software includes autom...

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Free Trial14 Days Starting Price₹999 Per month HeadquartersUnited States
#48

ManageEngine ServiceDesk Plus

🏆 SW Recommended

Design, automate, deliver, and manage critical IT and business services

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Overview

ManageEngine ServiceDesk Plus is a robust IT service management tool designed to simplify and enhance your support processes. It can efficiently handle diverse IT issues and allow quick resolutions through its user-friendly interface. The software provides customizable reports th...

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Free TrialAvailable Starting Price$13 Per month HeadquartersUnited States
#49

Wrike

🏆 SW Recommended

Versatile & Robust Project Management Software

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Overview

Wrike, a dynamic project management platform, revolutionizes team collaboration with its user-friendly features. Designed for simplicity, Wrike empowers teams to plan, track, and manage projects seamlessly. The platform's customizable dashboards offer real-time insights, enhancin...

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Free Trial14 Days Starting Price$10 Per month HeadquartersUnited States
#50

Kayako

Scale Support. Not Headcount.

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Overview

Most companies that try bolting AI onto their support desk end up with the same story, a shiny pilot that never actually ships. Kayako built its whole pitch around fixing that specific failure point, positioning itself less as software you install and more as a service you deploy...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States

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