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Best ITSM Apps for Android and iPhone

Staying productive on the go is essential for many businesses, which is why itsm mobile apps have become so popular. Below, we’ve curated the top itsm apps available for iOS and Android—ensuring you can handle tasks anytime, anywhere. Whether you need quick updates, real-time analytics, or seamless team collaboration, these mobile-friendly solutions offer the flexibility today’s busy professionals demand.
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★★★★★4.6 average rating from 204 reviews
Last Updated: October 10, 2026
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Popular Picks in ITSM Software

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ServiceNow IT Service Management Logo

ServiceNow IT Service Management

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BMC Helix ITSM Logo

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Complete Product Directory

List of Top ITSM Mobile Apps for Android and iPhone

Review each product’s overview, then open available tabs for buyer fit, use cases, features, integrations, pros and cons, and pricing.

ITSM Mobile Apps Products

Overview is available for every product. Additional tabs appear only when matching profile information exists.

25 products shown
#1

ManageEngine Endpoint Central

🏆 SW Recommended

Unified Endpoint Management (UEM) & Endpoint protection suite

★★★★☆ 4.8 (2 Reviews)
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Overview

ManageEngine Endpoint Central is a comprehensive endpoint management solution designed to simplify IT operations. This software offers a unified approach to managing servers, laptops, desktops, smartphones, and tablets, both in-office and remote. Key features include automated pa...

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Free Trial30 Days Starting PriceContact Vendor HeadquartersUnited States
#2

Zendesk Suite

🏆 SW Recommended

Customer Service Software to Create a Great Experience

★★★★☆ 4.6 (88 Reviews)
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Overview

Running customer support without the right tools quickly turns into chaos: scattered emails, missed tickets, frustrated customers. Zendesk Suite, a leading customer service software, fixes that by bringing every conversation into one place. Whether customers reach out through ema...

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Free TrialAvailable Starting Price$55 Per month HeadquartersUnited States
#3

OpsGenie

🏆 SW Recommended
★★★★★ 5.0 (2 Reviews)
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Overview

OpsGenie is a cuttingedge emergency notification software designed to streamline communication and enhance response times during critical situations. It empowers organizations to effectively manage incidents by providing realtime alerts and notifications to designated teams. With...

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Free TrialAvailable Starting Price$9.45 Per month HeadquartersUnited States
#4

Atera

🏆 SW Recommended

AI-powered IT Meets Team Efficiency

★★★★★ 5.0 (2 Reviews)
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Overview

Atera is a comprehensive remote monitoring and management (RMM) and professional services automation (PSA) platform built for IT service providers and managed services (MSPs) that need visibility, control, and efficiency across client environments. Instead of juggling a patchwork...

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Free Trial30 Days Starting Price$149 Per month HeadquartersIsrael
#5

TeamSupport

🏆 SW Recommended

Turn Support Conversations Into Revenue

★★★★★ 5.0 (2 Reviews)
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Overview

Most help desk tools are built around individual customers submitting individual tickets. TeamSupport takes a different angle, it's built for B2B companies where one "customer" might actually be an entire company with ten different people reaching out about the same issue.That di...

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Free TrialAvailable Starting Price$45 Per month HeadquartersUnited States
#6

Issuetrak

🏆 SW Recommended

Best Ticketing Software for Help Desks

★★★★★ 5.0 (2 Reviews)
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Overview

Most help desk vendors have quietly gone cloud only, which is a problem if you're a hospital, a school district, or a bank where auditors and data residency rules still require on prem or air gapped systems. Issuetrak never made that switch. Since 2001 it's offered cloud, on prem...

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Free TrialAvailable Starting Price$75 Per year HeadquartersUnited States
#7

Onspring

🏆 SW Recommended

Strategic GRC Software for Your Enterprise

★★★★★ 5.0 (2 Reviews)
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Overview

Onspring is a configurable enterprise platform that helps organizations manage risk, compliance, internal audit, IT operations, and broader governance processes in one connected system. Instead of scattering programs across multiple tools and spreadsheets, Onspring gives users a...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#8

BlueFolder

Maximize technician productivity with intuitive field service software

★★★★★ 5.0 (2 Reviews)
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Overview

BlueFolder helps service businesses streamline work order management, scheduling, customer tracking, and billing through a centralized field service management software platform. This service management software enables organizations to manage service requests, track equipment hi...

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Free Trial15 Days Starting PriceContact Vendor HeadquartersUnited States
#9

GoTo Resolve

🏆 SW Recommended

Stress-free unified IT management and support

★★★★★ 5.0 (1 Reviews)
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Overview

IT teams juggling five different tools, remote access, monitoring, ticketing, patch management, tend to lose more time switching between apps than actually fixing anything. GoTo Resolve pulls all of that into one platform instead. It's a unified endpoint management, or UEM, solut...

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Free Trial14 Days Starting PriceContact Vendor HeadquartersUnited States
#10

Hiver

🏆 SW Recommended

World's 1st Gmail-based Helpdesk

★★★★★ 5.0 (1 Reviews)
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Overview

Hiver is a collaborative shared inbox and email management platform built to help teams manage customer communication directly within Gmail without switching between tools. By transforming ordinary inboxes into organized, team-aligned workspaces, Hiver enables support, sales, ope...

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Free Trial7 Days Starting PriceContact Vendor HeadquartersUnited States
#11

InvGate Service Desk

🏆 SW Recommended

ITSM for agile organizations

★★★★★ 5.0 (1 Reviews)
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Overview

No-code is one of those words that gets thrown around loosely in this space, but InvGate Service Desk actually delivers on it. Teams build and adjust workflows using a visual, card-style editor instead of waiting on a developer to touch anything, which matters a lot when IT proce...

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Free Trial30 Days Starting PriceContact Vendor HeadquartersArgentina
#12

Alloy Navigator

🏆 SW Recommended

Automate your IT Service & Asset Management

★★★★★ 5.0 (1 Reviews)
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Overview

Twenty plus years is a long time for a software company to stick around, especially in a category where new ITSM vendors show up every year promising to reinvent the wheel. Alloy Navigator has been doing this since 2001, and it shows in how complete the platform feels out of the...

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Free TrialAvailable Starting Price$19 Per month HeadquartersUnited States
#13

HaloITSM

Intuitive ITSM Software, Delivered by Experts

★★★★★ 5.0 (1 Reviews)
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Overview

The pitch behind most enterprise ITSM tools is the same: pay for the base tier, then unlock what you actually need one paywalled module at a time. HaloITSM was built to break that pattern. It runs on all inclusive pricing, meaning incident management, change management, problem m...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersUnited Kingdom
#14

Canfigure

🏆 SW Recommended

Redefine Control Simplify, Scale, Succeed

★★★★★ 5.0 (1 Reviews)
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Overview

A lot of businesses still track critical assets and configurations in Excel spreadsheets, right up until a duplicate entry or a missed update causes a real problem. Canfigure exists specifically to move companies off that habit, a modular IT service management platform built arou...

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Free TrialNA Starting PriceContact Vendor HeadquartersNew Zealand
#15

Serviceaide ChangeGear

🏆 SW Recommended

Enterprise Service Management Software (ESM)

★★★★☆ 4.9 (2 Reviews)
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Overview

Change management is one of those processes that sounds simple on paper, approve a change, roll it out, and often turns into a compliance nightmare in practice. ChangeGear, Serviceaide's core ITSM and enterprise service management platform, was built to keep that process from spi...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#16

SysAid

🏆 SW Recommended

You didn’t sign up to reset passwords all day.

★★★★☆ 4.8 (4 Reviews)
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Overview

You didn't sign up to reset passwords all day, and that's basically SysAid's whole argument for why IT teams need to move from reactive to proactive. It's an ITSM platform built around agentic AI, aimed at resolving issues before they ever turn into a ticket in the first place.Th...

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Free TrialAvailable Starting Price$89 Per month HeadquartersCanada
#17

SolarWinds Service Desk

🏆 SW Recommended

A cloud-based and AI-powered IT service management (ITSM) platform.

★★★★☆ 4.8 (4 Reviews)
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Overview

A school district picking IT software isn't usually a dramatic story, but St Peter's Prep Schools chose SolarWinds Service Desk over Spiceworks, Atlassian, and Zendesk specifically to improve resolution times and boost admin and student productivity, which says something about ho...

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Free Trial30 Days Starting Price$39 Per month HeadquartersUnited States
#18

Kaseya VSA

🏆 SW Recommended

RMM Software To Manage Any Device, Any Endpoint, Any Anything

★★★★☆ 4.8 (2 Reviews)
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Overview

Kaseya VSA is a powerful Remote Monitoring and Management (RMM) solution. The platform caters to the needs of IT professionals and service providers. This comprehensive platform empowers users to efficiently manage and monitor distributed IT environments from a centralized interf...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersUnited States
#19

TOPdesk

🏆 SW Recommended

Everything's urgent. Work on what counts.

★★★★☆ 4.8 (2 Reviews)
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Overview

Not every IT team wants to become a full time ITSM administrator just to keep their service desk running, and TOPdesk seems to be built around that reality directly. Its whole positioning centers on helping busy service teams handle incoming requests, automatically assign tasks t...

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Free Trial30 Days Starting Price$64 Per month HeadquartersNetherlands
#20

Pulseway

🏆 SW Recommended

Remote monitoring & management that works for you

★★★★☆ 4.8 (2 Reviews)
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Overview

Pulseway is a powerful remote monitoring and management (RMM) solution designed for IT professionals and businesses. It enables users to oversee and control their IT infrastructure from anywhere via a mobile app. With real-time insights, Pulseway allows monitoring of system perfo...

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Free TrialAvailable Starting Price$44 Per month HeadquartersIreland
#21

IT Glue

Truly Powerful IT Documentation Software

★★★★☆ 4.8 (2 Reviews)
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Overview

IT Glue is a comprehensive IT documentation platform designed to supercharge your MSP (Managed Service Provider) operations. It acts as a centralized repository for storing critical information about your clients' networks, systems, and processes. With IT Glue, you can easily doc...

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Free TrialNA Starting Price$29 Per month HeadquartersCanada
#22

BOSSDesk

🏆 SW Recommended

IT Ticketing System, ITSM, and Help Desk Software for both On-Premise and in the Cloud.

★★★★☆ 4.8 (2 Reviews)
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Overview

Government agencies and universities aren't usually the customers vendors highlight first, but that's exactly where BOSSDesk has built a lot of its reputation, municipalities, K12 districts, and healthcare organizations that need serious ITSM without a massive enterprise price ta...

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Free Trial14 Days Starting Price$69 Per month HeadquartersUnited States
#23

N-central

RMM Software Built to Manage at Scale

★★★★☆ 4.8 (1 Reviews)
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Overview

N-central is a powerful, scalable remote monitoring and management (RMM) platform designed for managed service providers (MSPs). It stands out for its ability to manage complex networks with thousands of endpoints efficiently. One of its key features is its deep network discovery...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersUnited States
#24

ITarian

IT Management Platform for MSPs & Businesses

★★★★☆ 4.8 (1 Reviews)
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Overview

ITarian Helpdesk is a robust IT management platform, tailored for Managed Service Providers (MSPs) and businesses. Its key strength lies in simplifying IT support and management through a centralized system. The software features an advanced ticketing system that efficiently orga...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#25

HaloPSA

All-in-One PSA Software for Service Providers

★★★★☆ 4.8 (1 Reviews)
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Overview

MSPs know this pattern well: sign up for a PSA, get billing tools, then find out asset management or advanced automation sits behind a higher tier you weren't expecting to pay for. HaloPSA was built specifically to break that habit, giving every capability, every agent, one publi...

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Free Trial30 Days Starting Price$69 Per month HeadquartersUnited Kingdom
Daily Discovery

Explore Today’s Featured ITSM Mobile Apps

Three additional products from this category, refreshed for ongoing discovery.

Featured Today

ServiceNow IT Operations Management

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ServiceNow IT Operations Management (ITOM) is a dynamic, cloud-based software designed to transform the way businesses manage their IT infrastructure. It provides a unified view of IT services, helping teams to proactively manage IT operations and reduce outages. Its key feature, Service Mapping, automatically creates a detailed map of all IT services, offering invaluable visibility into how they ...

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Featured Today

ServiceNow Agile Development

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ServiceNow Agile Development is a dynamic software tool developed to enhance the agility and productivity of development teams. It centralizes project management in one accessible platform, enabling teams to plan, track, and execute agile work efficiently. The software integrates Agile methodologies like Scrum and Kanban, offering customizable boards and backlogs for task organization and prioriti...

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Featured Today

Panopta

No approved reviews yet

Panopta is a powerful network monitoring software designed to help businesses monitor the health, performance, and availability of their IT infrastructure. The platform provides real-time insights into network activity, including servers, applications, and devices, helping IT teams quickly identify and resolve issues before they impact users. Panopta offers features such as automated alerts, custo...

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