ServiceNow IT Operations Management logo

ServiceNow IT Operations Management Claim

Enterprise IT Operations Management

ServiceNow IT Operations Management Overview

ServiceNow IT Operations Management (ITOM) is a dynamic, cloud-based software designed to transform the way businesses manage their IT infrastructure. It provides a unified view of IT services, helping teams to proactively manage IT operations and reduce outages. Its key feature, Service Mapping, automatically creates a detailed map of all IT services, offering invaluable visibility into how they interconnect. ITOM's Incident Management system quickly identifies and resolves IT issues, minimizing downtime. The software also includes a powerful Cloud Management module, simplifying the management of multi-cloud environments. With Predictive Analytics, it anticipates and prevents potential problems, enhancing system reliability. ServiceNow ITOM's intuitive interface and automation capabilities make it an essential tool for efficient, modern IT operations management.

ServiceNow IT Operations Management screenshot & Video

Contact Details

  • Vendor Name ServiceNow
  • Founded 2012
  • Location United States
  • Employees 1000+

Support

  • Knowledge Base Knowledge Base

Training

  • Documentation Documentation

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based
  • iPhone iPhone
  • Android Android

Typical Customers

  • Midsize-Business Midsize-Business
  • Large-Enterprise-Business Large-Enterprise-Business

Language Supported

Dutch, English, French, German, Italian, Japanese, Portuguese, Spanish


Industries

Information Technology & Services

ServiceNow IT Operations Management Features

  • Change Management
  • SLA Management
  • Activity Tracking
  • Knowledge Management
  • Dashboard
  • Audit Management
  • Self Service Portal
  • Patch Management
  • Capacity Management
  • Configuration Management
  • License Management
  • Alerts/Notifications
  • Inventory Management
  • Compliance Management
  • Remote Access/Control
  • Server Monitoring
  • Event Logs
  • Task Management
  • Incident Management
  • SSL Security
  • Audit Trail
  • Access Controls/Permissions
  • Ticket Management
  • Maintenance Scheduling
  • Chat/Messaging
  • Issue Auditing
  • IT Asset Tracking
  • IT Risk Management
  • Network Security

ServiceNow IT Operations Management Pricing

Pricing Type

  • Pricing Type Contact Vendor

Preferred Currency

  • USD ($) USD ($)

Free Trial

  • NA

Free Version

  • NA

Payment Frequency

  • NA

ServiceNow IT Operations Management FAQ's

  • No, ServiceNow IT Operations Management does not offer a free version.

  • No, ServiceNow IT Operations Management does not offer any free trial.

  • No, Credit Card details are not required for the ServiceNow IT Operations Management trial.

  • Yes, ServiceNow IT Operations Management offers an API.

  • ServiceNow IT Operations Management supports the following languages:
    • Dutch , English , French , German , Italian , Japanese , Portuguese , Spanish

  • Following are the typical users of the ServiceNow IT Operations Management:
    • Midsize-Business , Large-Enterprise-Business

  • ServiceNow IT Operations Management supports the following deployment:
    • Cloud Hosted

  • ServiceNow IT Operations Management supports the following devices and operating systems:
    • Web-Based , iPhone , Android