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Zoho Assist Overview

Zoho Assist is a versatile remote support software designed to facilitate seamless remote access and support for businesses of all sizes. This platform enables IT professionals to connect with clients or employees instantly, providing technical assistance from virtually anywhere. With its intuitive interface, Zoho Assist allows users to initiate remote sessions quickly, share screens, and resolve issues efficiently. The software includes features for file transfer, remote printing, and session recording, ensuring a comprehensive support experience. Additionally, Zoho Assist offers robust security measures, including two-factor authentication and end-to-end encryption, to protect sensitive data during remote sessions. By adopting Zoho Assist, organizations can improve their support services, enhance productivity, and provide timely assistance to clients and employees.

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Zoho Assist Screenshot & Video

Contact Details

  • Vendor Name Zoho
  • Founded 1996
  • Location United States

Support

  • 24x7 Support 24x7 Support
  • Email Email
  • Phone Phone
  • Chat Chat
  • Knowledge Base Knowledge Base
  • FAQs/Forum FAQs/Forum

Training

  • In-person In-person
  • Live Online Live Online
  • Webinar Webinar
  • Documentation Documentation

Licensing & Deployment

  • Proprietary Proprietary
  • Cloud Hosted Cloud Hosted
  • Web-Based Web-Based

Typical Customers

  • Self-Employed Self-Employed
  • Small-Business Small-Business
  • Midsize-Business Midsize-Business

Languages Supported

Arabic, English, French, German, Hebrew, Indonesian, Italian, Japanese, Korean, Portuguese, Spanish, Vietnamese, Chinese (Simplified)

Industries

Computer & Network Security, Information Technology & Services, Retail

Zoho Assist Features

  • Arrow Icon Meeting Preparation Tools
  • Arrow Icon Meeting Management
  • Arrow Icon Activity Dashboard
  • Arrow Icon Presentation Streaming
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Live Chat
  • Arrow Icon Attendee Management
  • Arrow Icon Agenda Management
  • Arrow Icon Calendar Sync
  • Arrow Icon Document Management
  • Arrow Icon Scheduling
  • Arrow Icon Video Conferencing
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon Action Item Tracking
  • Arrow Icon User Management
  • Arrow Icon Reminders
  • Arrow Icon Collaboration Tools
  • Arrow Icon Screen Sharing
  • Arrow Icon Recording
  • Arrow Icon Private Chat
  • Arrow Icon HD Audio/Video
  • Arrow Icon File Sharing
  • Arrow Icon Virtual Backgrounds
  • Arrow Icon Host Controls
  • Arrow Icon Lock Meetings
  • Arrow Icon Meeting Notes
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Task Management
  • Arrow Icon Minutes Management
  • Arrow Icon Communication Management
  • Arrow Icon Polls/Voting
  • Arrow Icon Notes Management
  • Arrow Icon Help Desk Management
  • Arrow Icon Event Logs
  • Arrow Icon CRM
  • Arrow Icon Activity Tracking
  • Arrow Icon Server Monitoring
  • Arrow Icon Issue Management
  • Arrow Icon Self Service Portal
  • Arrow Icon Billing & Invoicing
  • Arrow Icon Configuration Management
  • Arrow Icon Dashboard
  • Arrow Icon Compliance Management
  • Arrow Icon Real Time Updates
  • Arrow Icon Project Management
  • Arrow Icon Patch Management
  • Arrow Icon SLA Management
  • Arrow Icon Remote Monitoring & Management
  • Arrow Icon Backup and Recovery
  • Arrow Icon Inventory Management
  • Arrow Icon Support Ticket Management
  • Arrow Icon Incident Management
  • Arrow Icon Maintenance Scheduling
  • Arrow Icon Policy Management
  • Arrow Icon Anti Virus
  • Arrow Icon IT Asset Tracking
  • Arrow Icon Task Management
  • Arrow Icon Real Time Analytics
  • Arrow Icon Performance Metrics
  • Arrow Icon Active Directory Integration
  • Arrow Icon Contract/License Management
  • Arrow Icon Performance Metrics
  • Arrow Icon Appointment Management
  • Arrow Icon Real Time Notifications
  • Arrow Icon Customer Segmentation
  • Arrow Icon Employee Management
  • Arrow Icon Queue Management
  • Arrow Icon Virtual Assistant
  • Arrow Icon Customer History
  • Arrow Icon Call Routing
  • Arrow Icon SMS Messaging
  • Arrow Icon Email Management
  • Arrow Icon Voice Mail
  • Arrow Icon Call Center Management
  • Arrow Icon Knowledge Base Management
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Live Chat
  • Arrow Icon Activity Tracking
  • Arrow Icon Self Service Portal
  • Arrow Icon Alerts/Escalation
  • Arrow Icon Auto-Responders
  • Arrow Icon Support Ticket Management
  • Arrow Icon Engagement Tracking
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Social Media Integration
  • Arrow Icon Contact Management
  • Arrow Icon Service Catalog
  • Arrow Icon Alerts/Escalation
  • Arrow Icon Multi-Channel Communication
  • Arrow Icon Configuration Management
  • Arrow Icon Inventory Management
  • Arrow Icon Approval Process Control
  • Arrow Icon Contract/License Management
  • Arrow Icon Asset Tracking
  • Arrow Icon Prioritization
  • Arrow Icon Activity Tracking
  • Arrow Icon Change Management
  • Arrow Icon Knowledge Base Management
  • Arrow Icon Self Service Portal
  • Arrow Icon Incident Management
  • Arrow Icon Alerts/Notifications
  • Arrow Icon Chat/Messaging
  • Arrow Icon Project Management
  • Arrow Icon SLA Management
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon Problem Management
  • Arrow Icon Availability Management
  • Arrow Icon Support Ticket Management
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Help Desk Management
  • Arrow Icon Capacity Management
  • Arrow Icon Release Management
  • Arrow Icon Asset Lifecycle Management
  • Arrow Icon Task Management
  • Arrow Icon Audit Trail
  • Arrow Icon Remote Access & Monitoring
  • Arrow Icon Real-Time Chat
  • Arrow Icon Screen Sharing
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon Diagnostics Tools
  • Arrow Icon Mobile Access
  • Arrow Icon Remote Printing
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Screen Recording
  • Arrow Icon Remote Access/Control
  • Arrow Icon File Transfer
  • Arrow Icon Multiple Monitor Access
  • Arrow Icon Collaboration Tools
  • Arrow Icon Troubleshooting
  • Arrow Icon Configuration Management
  • Arrow Icon Task Management
  • Arrow Icon IT Asset Management
  • Arrow Icon Remediation Management
  • Arrow Icon User Management
  • Arrow Icon Vulnerability Scanning
  • Arrow Icon Real-time Alerts
  • Arrow Icon For MSPs
  • Arrow Icon Policy Management
  • Arrow Icon Maintenance Scheduling
  • Arrow Icon Network Monitoring
  • Arrow Icon Real-Time Monitoring
  • Arrow Icon Audit Trail
  • Arrow Icon Patch Management
  • Arrow Icon Mobile Access
  • Arrow Icon Uptime Reporting
  • Arrow Icon Support Ticket Management
  • Arrow Icon Deployment Management
  • Arrow Icon Compliance Management
  • Arrow Icon Session Recording
  • Arrow Icon Remote Access/Control
  • Arrow Icon Remote Monitoring & Management
  • Arrow Icon Unattended Access
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon Collaboration Tools
  • Arrow Icon Surveys & Feedback
  • Arrow Icon Reporting/Analytics
  • Arrow Icon Real-Time Notifications
  • Arrow Icon File Sharing
  • Arrow Icon Screen Sharing
  • Arrow Icon Session Transfer
  • Arrow Icon Diagnostic Tools
  • Arrow Icon Chat/Messaging
  • Arrow Icon Real-Time Chat
  • Arrow Icon Real-Time Monitoring
  • Arrow Icon Troubleshooting
  • Arrow Icon Softphone
  • Arrow Icon Video Conferencing
  • Arrow Icon Meeting Management
  • Arrow Icon Remote Support
  • Arrow Icon Communication Management
  • Arrow Icon Time Zone Tracking
  • Arrow Icon Third-Party Integrations
  • Arrow Icon Electronic Signature
  • Arrow Icon Live Chat
  • Arrow Icon Video Chat
  • Arrow Icon Task Management
  • Arrow Icon Workflow Management
  • Arrow Icon Collaboration Tools
  • Arrow Icon Access Controls/Permissions
  • Arrow Icon Progress Tracking
  • Arrow Icon Employee Activity Monitoring
  • Arrow Icon Reporting & Statistics
  • Arrow Icon Document Management
  • Arrow Icon Annotations
  • Arrow Icon Desktop/Browser Sharing
  • Arrow Icon Mobile Screen Sharing
  • Arrow Icon Real Time Screen Sharing
  • Arrow Icon Presenter Control Management
  • Arrow Icon Screen Capture
  • Arrow Icon Multi-Participant Screen Sharing
  • Arrow Icon Targeted/Locked Screen Sharing
  • Arrow Icon Screen Mirroring
  • Arrow Icon Screen Recording

Zoho Assist Pricing

Pricing Type

  • Pricing Type Flat Rate

Preferred Currency

  • INR (₹) INR (₹)

Free Trial

  • Free Trial Available

Free Version

  • Yes Yes

Payment Frequency

  • Monthly Subscription Monthly Subscription

Plans & Packages

Standard

$480 Per Month

Top Zoho Assist Alternatives

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Zoho Assist FAQs

Zoho Assist is a versatile remote support software designed to facilitate seamless remote access and support for businesses of all sizes. This platform enables IT professionals to connect with clients or employees instantly, providing technical assistance from virtually anywhere. With its intuitive interface, Zoho Assist allows users to initiate remote sessions quickly, share screens, and resolve issues efficiently. The software includes features for file transfer, remote printing, and session recording, ensuring a comprehensive support experience. Additionally, Zoho Assist offers robust security measures, including two-factor authentication and end-to-end encryption, to protect sensitive data during remote sessions. By adopting Zoho Assist, organizations can improve their support services, enhance productivity, and provide timely assistance to clients and employees.

  • Yes, Zoho Assist offers a free version.

  • Yes, Zoho Assist offers a free trial.

  • No, Credit Card details are not required for the Zoho Assist trial.

  • Zoho Assist offers the following pricing plans & packages:

    Standard

    $480 Per Month

  • Zoho Assist supports the following payment frequencies:

    • Monthly Subscription

  • No, Zoho Assist does not offer an API.

  • Zoho Assist offers support with the following options:
    • 24x7 Support , Email , Phone , Chat , Knowledge Base , FAQs/Forum

  • Zoho Assist offers training with the following options:
    • In-person , Live Online , Webinar , Documentation

  • Zoho Assist supports the following languages:
    • Arabic , German , English , French , Hebrew , Indonesian , Italian , Japanese , Korean , Portuguese , Spanish , Vietnamese , Chinese (Simplified)

  • Following are the typical users of the Zoho Assist:
    • Self-Employed , Small-Business , Midsize-Business

  • Zoho Assist supports the following deployment:
    • Cloud Hosted

  • Zoho Assist supports the following devices and operating systems:
    • Web-Based

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