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ServiceNow IT Service Management

IT Service Management (ITSM) Software

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ServiceNow IT Service Management Overview

ServiceNow IT Service Management is a dynamic, cloud-based platform designed to transform enterprise IT operations. Its core strength lies in automating IT processes, making them more efficient and responsive to business needs. The software excels in incident management, swiftly resolving IT issues to minimize downtime. With its user-friendly interface, ServiceNow enhances user experience and facilitates easy navigation. It features powerful problem and change management tools, proactively addressing IT risks and ensuring smooth transitions. The integration capabilities of ServiceNow stand out, allowing it to seamlessly connect with various business applications, streamlining workflows across departments. Additionally, it offers robust reporting and analytics, providing valuable insights for informed decision-making. Its scalability ensures it can support growing business demands, making it suitable for companies of all sizes.

Contact Details

  • ServiceNow
  • 2012
  • United States
  • 1000+

Support

  • 27x7 Support
  • Email
  • Phone
  • Chat
  • Knowledge Base

Training

  • Live Online
  • Webinar
  • Documentation
  • Videos

Licensing & Deployment

  • Proprietary
  • Cloud Hosted
  • Web-Based
  • iPhone
  • Android

Typical Customers

  • Midsize-Business
  • Large-Enterprise-Business

Language Supported

Dutch, English, French, German, Italian, Japanese, Portuguese, Spanish

Industries

Information Technology & Services

ServiceNow IT Service Management Features

  • Service Catalog
  • Alerts/Escalation
  • Multi-Channel Communication
  • Configuration Management
  • Inventory Management
  • Approval Process Control
  • Contract/License Management
  • Asset Tracking
  • Prioritization
  • Activity Tracking
  • Change Management
  • Knowledge Base Management
  • Self Service Portal
  • Incident Management
  • Alerts/Notifications
  • Chat/Messaging
  • Project Management
  • SLA Management
  • Access Controls/Permissions
  • Problem Management
  • Availability Management
  • Support Ticket Management
  • Surveys & Feedback
  • Help Desk Management
  • Capacity Management
  • Release Management
  • Asset Lifecycle Management
  • Task Management
  • Audit Trail
  • Remote Access & Monitoring

ServiceNow IT Service Management Pricing

Pricing Type

  • Contact Vendor

Preferred Currency

  • USD ($)

Free Trial

  • N/A

Free Version

  • N/A

Payment Frequency

  • N/A

ServiceNow IT Service Management FAQ's

No, ServiceNow IT Service Management does not offer a free version.

No, ServiceNow IT Service Management does not offer any free trial.

No, Credit Card details are not required for the ServiceNow IT Service Management trial.

Yes, ServiceNow IT Service Management offers an API.

ServiceNow IT Service Management offers support with the following options:

27x7 Support , Email , Phone , Chat , Knowledge Base

ServiceNow IT Service Management offers training with the following options:

Webinar , Documentation

ServiceNow IT Service Management supports the following languages:

Dutch , English , French , German , Italian , Japanese , Portuguese , Spanish

Following are the typical users of the ServiceNow IT Service Management:

Midsize-Business , Large-Enterprise-Business

ServiceNow IT Service Management supports the following deployment:

Cloud Hosted

ServiceNow IT Service Management supports the following mobile devices:

Web-Based , iPhone , Android