SoftwareWorld
Software Category

Best Online Call Recording Software

In an always-connected world, many businesses prefer call recording software solutions that require no local installation. Below, you’ll find top online call recording software platforms—often referred to as cloud-based or web-based—offering easy subscription models, automatic updates, and seamless remote access. Explore these recommended tools to streamline workflows, enhance collaboration, and keep your team productive from anywhere.
Trusted by thousands of businesses worldwide for unbiased software insights, verified reviews, and expert-curated rankings. Some listings may be sponsored. Learn how SoftwareWorld ensures transparency
★★★★★4.7 average rating from 248 reviews
Last Updated: October 09, 2026
  • All Software
  • 179 Software

Popular Picks in Call Recording Software

Sponsored

Apollo.io Logo

Apollo.io

   (4.4)

RingCentral Contact Center Logo

RingCentral Contact Center

 Write a Review
Dialpad Logo

Dialpad

   (5.0)

Complete Product Directory

List of Top Web-Based Call Recording Software

Review each product’s overview, then open available tabs for buyer fit, use cases, features, integrations, pros and cons, and pricing.

Cloud Based Call Recording Software Products

Overview is available for every product. Additional tabs appear only when matching profile information exists.

25 products shown
#1

Zendesk Suite

🏆 SW Recommended

Customer Service Software to Create a Great Experience

★★★★☆ 4.6 (88 Reviews)
Visit Website

Overview

Running customer support without the right tools quickly turns into chaos: scattered emails, missed tickets, frustrated customers. Zendesk Suite, a leading customer service software, fixes that by bringing every conversation into one place. Whether customers reach out through ema...

Read more about Zendesk Suite  
Free TrialAvailable Starting Price$55 Per month HeadquartersUnited States
#2

iPlum

★★★★★ 5.0 (18 Reviews)
Visit Website

Overview

iPlum is a VoIP (Voice over Internet Protocol) software that provides businesses and individuals with a reliable and cost-effective communication solution. This software enables users to make calls, send messages, and manage contacts using their internet connection, bypassing tra...

Read more about iPlum  
Free TrialAvailable Starting Price$8.99 Per user HeadquartersUnited States
#3

Avaya Experience Platform

🏆 SW Recommended

Cloud-Based Contact Center Solutions

★★★★★ 5.0 (2 Reviews)
Visit Website

Overview

The Avaya Experience Platform is a comprehensive communication solution designed to enhance customer engagement. It offers multi-channel support, including voice, video, chat, and email, allowing customers to choose their preferred method of communication. The platform integrates...

Read more about Avaya Experience Platform  
Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#4

Calabrio ONE

🏆 SW Recommended

Accelerate performance. Elevate experiences.

★★★★★ 5.0 (2 Reviews)
Visit Website

Overview

Calabrio ONE is a robust call center software solution designed to enhance customer engagement and operational efficiency in contact centers. This platform provides a comprehensive suite of tools for workforce optimization, quality assurance, and analytics, enabling organizations...

Read more about Calabrio ONE  
Free TrialNA Starting Price$295 Per one-time HeadquartersUnited States
#5

VirtualPBX

🏆 SW Recommended
★★★★★ 5.0 (2 Reviews)
Visit Website

Overview

VirtualPBX is an advanced digital workplace software designed to help businesses manage communications, collaboration, and remote work seamlessly. The platform offers cloud-based phone systems, video conferencing, and messaging tools, allowing teams to stay connected and collabor...

Read more about VirtualPBX  
Free TrialAvailable Starting Price$18 Per month HeadquartersUnited States
#6

Phonexa

Powerful Performance Marketing Software for Partner Marketing Success

★★★★★ 5.0 (2 Reviews)
Visit Website

Overview

Phonexa is a unified performance marketing automation suite that helps businesses and agencies gain end-to-end clarity into their lead, call, and campaign performance without juggling separate tools or siloed data streams. With deep visibility into where every lead and call origi...

Read more about Phonexa  
Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#7

Convin

🏆 SW Recommended
★★★★★ 5.0 (2 Reviews)
Visit Website

Overview

Convin is a comprehensive contact center quality assurance software designed to enhance the performance and productivity of customer service teams. With Convin, businesses can monitor, evaluate, and improve interactions between agents and customers to ensure consistent service qu...

Read more about Convin  
Free TrialAvailable Starting Price₹80 Per month HeadquartersIndia
#8

Call Tracker io

🏆 SW Recommended
★★★★★ 5.0 (2 Reviews)
Visit Website

Overview

Call Tracker io is a powerful call tracking software designed to help businesses track, analyze, and optimize inbound calls from marketing campaigns. The platform provides tools for assigning unique phone numbers to different campaigns, enabling businesses to track which ads, key...

Read more about Call Tracker io  
Free Trial14 Days Starting Price$37 Per month HeadquartersUnited States
#9

Dialpad

🏆 SW Recommended

Agentic AI-powered Contact Center & Communications

★★★★★ 5.0 (1 Reviews)
Visit Website

Overview

Dialpad is an innovative predictive dialer software designed to enhance the efficiency of sales and customer service teams. This platform utilizes advanced algorithms to automatically dial phone numbers and connect agents with live calls, minimizing idle time and increasing produ...

Read more about Dialpad  
Free TrialAvailable Starting Price$15 Per user HeadquartersUnited States
#10

800response

🏆 SW Recommended
★★★★★ 5.0 (1 Reviews)
Visit Website

Overview

800response is a powerful call tracking software designed to help businesses monitor and analyze their inbound and outbound call activities. It offers a comprehensive suite of tools for tracking call sources, measuring campaign performance, and optimizing marketing strategies bas...

Read more about 800response  
Free TrialAvailable Starting Price$250 Per feautre HeadquartersUnited States
#11

Aloware

Top-Rated Contact Center Software

★★★★★ 5.0 (1 Reviews)
Visit Website

Overview

Aloware is a cloud-based contact center and customer engagement platform designed for sales and support teams that rely on voice and messaging to communicate with leads and customers. The platform brings calling, SMS, MMS, and automation into a single system so teams can manage c...

Read more about Aloware  
Free Trial14 Days Starting Price$30 Per month HeadquartersUnited States
#12

Bitrix24

🏆 SW Recommended

Bitrix24. Your ultimate workspace.

★★★★☆ 4.9 (2 Reviews)
Visit Website

Overview

Bitrix24 is a versatile business management platform designed to streamline tasks and boost team collaboration. It serves as a centralized hub, integrating tools for communication, project management, and customer relationship management. With features like file sharing, automati...

Read more about Bitrix24  
Free Trial15 Days Starting Price$24.99 Per month HeadquartersUnited States
#13

Close

🏆 SW Recommended

The All-In-One CRM for Growing Teams

★★★★☆ 4.9 (2 Reviews)
Visit Website

Overview

Close is a dynamic sales engagement CRM designed for small to medium-sized businesses, particularly those with a focus on inside sales. Its core strength lies in its ability to streamline the sales process, providing tools for email, calling, and SMS directly within the platform....

Read more about Close  
Free Trial14 Days Starting Price$35 Per month HeadquartersUnited States
#14

VICIdial

🏆 SW Recommended

THE MOST POPULAR OPEN-SOURCE CONTACT CENTER SOLUTION IN THE WORLD

★★★★☆ 4.9 (2 Reviews)
Visit Website

Overview

VICIdial is an open-source, feature-rich contact center solution. It excels in outbound, inbound, and blended call handling. Users appreciate its user-friendly web interface. Key capabilities include predictive dialing, which boosts efficiency. It also offers full recording, allo...

Read more about VICIdial  
Free TrialAvailable Starting PriceContact Vendor HeadquartersUnited States
#15

LiveAgent

🏆 SW Recommended

Simple Customer Support Software for Teams

★★★★☆ 4.9 (20 Reviews)
Visit Website

Overview

LiveAgent tends to get overlooked next to bigger names, but it actually packs in more channels than most help desk tools bother with. Email, live chat, phone, social media, and even a built in call center, all inside one dashboard. For teams that talk to customers across a lot of...

Read more about LiveAgent  
Free Trial30 Days Starting Price$15 Per month HeadquartersSlovakia
#16

CallRail

🏆 SW Recommended

Call Tracking & Lead Engagement Software

★★★★☆ 4.8 (5 Reviews)
Visit Website

Overview

CallRail is an AI-powered call tracking and marketing analytics software designed to help businesses capture, analyze, and optimize inbound leads from calls, forms, texts, and chats. It enables marketers and sales teams to attribute every lead to its original source, track custom...

Read more about CallRail  
Free Trial14 Days Starting Price$50 Per month HeadquartersUnited States
#17

CallHippo

🏆 SW Recommended

Virtual Phone System For All Businesses

★★★★☆ 4.8 (5 Reviews)
Visit Website

Overview

CallHippo is an innovative cloud-based telephony solution, tailored for businesses seeking efficient call management. It specializes in providing virtual phone systems, enabling teams to make and receive calls globally. CallHippo's standout feature is its ease of setting up virtu...

Read more about CallHippo  
Free TrialAvailable Starting Price₹1600 Per month HeadquartersUnited States
#18

AVOXI

All-In-One Cloud Communications for Global Businesses

★★★★☆ 4.8 (1 Reviews)
Visit Website

Overview

AVOXI is a global cloud communications platform that enables businesses to manage voice communications, contact center operations, and customer engagement across multiple international markets. It provides local and toll-free numbers in over 170 countries, voice, SIP trunking, ca...

Read more about AVOXI  
Free TrialAvailable Starting Price$14.99 Per month HeadquartersUnited States
#19

Ytel

Contact Center Software for Sales Teams

★★★★☆ 4.8 (1 Reviews)
Visit Website

Overview

Ytel is a versatile communication tool for businesses, blending phone, text, and email in one place. It's easy to use, with a clear interface that simplifies managing customer conversations. The standout feature is its powerful API, which links smoothly with other business softwa...

Read more about Ytel  
Free TrialAvailable Starting PriceContact Vendor HeadquartersUnited States
#20

CloudTalk

🏆 SW Recommended

Reach more people in more places with human or AI agents

★★★★☆ 4.7 (11 Reviews)
Visit Website

Overview

CloudTalk is a cloud-based call center software designed for modern businesses. It offers advanced calling features like call queuing, call recording, and interactive voice response (IVR) to streamline call management. With CloudTalk, businesses can utilize local numbers from ove...

Read more about CloudTalk  
Free Trial14 Days Starting Price$25 Per month HeadquartersUnited States
#21

GoTo Connect

🏆 SW Recommended

All-in-one, AI-powered cloud communications

★★★★☆ 4.7 (10 Reviews)
Visit Website

Overview

GoTo Connect is an advanced VoIP software solution that combines voice, video, and messaging services to enhance communication and collaboration for businesses. Designed for flexibility and ease of use, GoTo Connect allows users to make high-quality voice calls, conduct video con...

Read more about GoTo Connect  
Free TrialAvailable Starting PriceContact Vendor HeadquartersUnited States
#22

JustCall

🏆 SW Recommended

Cloud Phone System and SMS Solution

★★★★☆ 4.7 (5 Reviews)
Visit Website

Overview

JustCall is a cloud-based phone system designed for business communication. It offers features like local phone numbers from over 58 countries, facilitating international calls. The platform enables both outbound and inbound calling, with call recording for quality monitoring. Ju...

Read more about JustCall  
Free Trial14 Days Starting Price$29 Per month HeadquartersUnited States
#23

RingEX

🏆 SW Recommended
★★★★☆ 4.6 (2 Reviews)
Visit Website

Overview

RingEX is a cloud-based business phone system software designed to help organizations streamline their communication processes and enhance collaboration. This software offers a wide range of features, including VoIP calling, call forwarding, voicemail-to-email, and conference cal...

Read more about RingEX  
Free TrialAvailable Starting Price$30 Per user HeadquartersUnited States
#24

Talkdesk

🏆 SW Recommended

AI Customer Experience Automation Platform

★★★★☆ 4.6 (7 Reviews)
Visit Website

Overview

TalkDesk is a cloud-based call center software designed for modern customer support and sales teams. It enables handling of inbound and outbound calls with efficiency. Key features include an intuitive interface, easy call routing, and IVR (Interactive Voice Response) for effecti...

Read more about Talkdesk  
Free TrialNA Starting Price$85 Per month HeadquartersUnited States
#25

Twilio

🏆 SW Recommended

Communication APIs for SMS, Voice, Video & Authentication

★★★★☆ 4.6 (9 Reviews)
Visit Website

Overview

Twilio is a cloud communications platform that allows businesses to integrate various forms of communication, such as voice calls, text messages, and video chats, into their services. It's primarily known for its powerful API (Application Programming Interface), which developers...

Read more about Twilio  
Free TrialAvailable Starting PriceContact Vendor HeadquartersUnited States
Daily Discovery

Explore Today’s Featured Cloud Based Call Recording Software

Three additional products from this category, refreshed for ongoing discovery.

Featured Today

Humach

No approved reviews yet

Humach is an innovative call center software designed to enhance customer service operations through advanced technology and efficient workflows. This platform enables businesses to manage customer interactions across various channels, including voice, email, and chat, all in one place. With its intuitive interface, agents can quickly access customer information, track issues, and respond effectiv...

View Profile Visit Website
Featured Today

Tethr

No approved reviews yet

Tethr is an AI-powered call recording and analytics platform designed to extract actionable insights from customer conversations. It captures and analyzes voice interactions from contact centers, providing data on customer sentiment, agent performance, and call outcomes. Tethr uses machine learning algorithms to identify trends, detect issues, and suggest improvements in customer service processes...

View Profile Visit Website
Featured Today

Neotel Call Center Software

No approved reviews yet

Neotel Call Center Software is a comprehensive solution for managing call center operations with ease and efficiency. It provides businesses with the tools to handle customer calls, manage agent performance, and streamline communication processes. Neotel’s advanced features include interactive voice response (IVR), call routing, and automatic call distribution, ensuring that customers are connec...

View Profile Visit Website

Why Trust SoftwareWorld

At SoftwareWorld, we believe choosing the right software or service partner should be based on clarity, credibility, and real insights, not marketing noise. Our mission is to help businesses make confident, data-driven decisions through unbiased research and structured evaluation.

We combine expert analysis, real user feedback, and market data to ensure every recommendation delivers practical value and helps buyers discover the most relevant solutions for their needs.

Our Review & Evaluation Process

Every software product and service provider listed on SoftwareWorld is evaluated through a multi-layered approach designed to highlight quality, relevance, and practical value.

  • Verified user reviews and real-world feedback
  • Product capabilities and core use cases
  • Industry relevance and business fit
  • Feature depth and innovation, including AI capabilities where applicable
  • Market presence and vendor credibility

For service providers, we also review project portfolios, case studies, specialization areas, and delivery capabilities to help buyers compare partners more effectively.

How We Ensure Authentic Reviews

We prioritize review quality and reliability so buyers can make decisions based on genuine experiences rather than inflated or misleading signals.

  • Reviews are assessed for quality, relevance, and duplication patterns
  • Suspicious, low-quality, or biased submissions are filtered or removed
  • Ongoing monitoring helps maintain long-term review integrity

This helps SoftwareWorld maintain a review environment focused on useful, decision-supporting insights.

Transparent Rankings, Not Pay-to-Win

SoftwareWorld does not rank products or service providers solely based on payments. Our category visibility is shaped by a mix of relevance, category fit, capabilities, market signals, and user value.

  • Category relevance and specialization
  • Product or service quality signals
  • User feedback and engagement trends
  • Business use case fit and market demand

Sponsored or featured placements, where applicable, are clearly identified to maintain transparency for buyers.

Built for Better Business Decisions

SoftwareWorld is designed to help buyers move from discovery to shortlist with confidence by offering structured comparisons, practical use case insights, and category-specific guidance.

  • Clear comparison-focused content
  • Practical use case coverage
  • Decision-ready information for faster evaluation

Our goal is to reduce research friction and make it easier for businesses to choose solutions that match their real operational needs.

Our Commitment to Trust

We continuously improve our systems to maintain data accuracy, content transparency, and fair visibility across our platform. SoftwareWorld helps businesses discover, compare, and choose the right software and service partners through unbiased insights, structured evaluation, and real-world use cases.

Get Expert Help