Best Survey Software for Small Businesses (Free & Paid)

Survey Software enables businesses to create, distribute, and analyze surveys for valuable feedback from customers, employees, and other stakeholders. For small businesses, understanding audience needs and opinions is essential for making informed decisions and enhancing products or services. This software offers an easy-to-use interface to design custom surveys with various question types, including multiple choice, rating scales, and open-ended responses. You can distribute surveys through multiple channels like email, social media, or embedding them on your website, ensuring a broad reach. Features such as branching logic allow you to tailor questions based on previous answers, making surveys more relevant and engaging. Real-time data collection and analysis tools help you quickly interpret results with charts, graphs, and detailed reports. These analytics enable you to identify trends, measure customer satisfaction, and pinpoint areas for improvement. By using Survey Software, small businesses can make data-driven decisions, enhance customer experiences, and foster continuous improvement. To gather actionable insights and better understand your audience, here are some Survey Software options you can choose from:

  • 3.9 avg. rating from 02 reviews

Last Updated: October 01, 2025

  • All Software All Software

752 Software

Popular Picks in Survey Software

Survicate

Survicate

   (4.0)

$299 Per month

Moosend

Moosend

$7 Per month

Outgrow

Outgrow

$14 Per month

List of Top Survey Software for Small Businesses

Pricing Options

Monthly Subscription

Annual Subscription

One-Time Payment

Quote Based

Features

No Features

Company Size

Self Employed

Small Business

Medium Business

Enterprise

I'm looking for Survey Software that is:

Website Heatmaps & Behavior Analytics Tools

Hotjar is an intuitive tool designed to understand online user behavior and website performance. It offers heatmaps, which visually represent where users click, move, and scroll on your site, providing insights into their interactions. Hotjar also features session recordings, showing real user journeys and experiences. This helps identify usability issues and areas for improvement. Surveys and fee... Read more about Hotjar

Free Trial

15 Days

Pricing Type

$32 Per month

Location

United States

Formstack Suite is a powerful workflow management software designed to automate and streamline business processes across various departments. With Formstack, organizations can create customizable workflows for tasks such as document approvals, employee onboarding, data collection, and project management. The platform allows users to design forms, set approval processes, and automate notifications,... Read more about Formstack Suite

Free Trial

Available

Pricing Type

$50 Per year

Location

United States

Capture data, generate documents, and collect digital signatures with easy-to-use workflow automation software.

Formstack is a versatile software that simplifies data collection and workflow automation. Its drag-and-drop form builder makes creating forms and surveys a breeze, even for those with no coding experience. What sets Formstack apart is its robust integration capabilities, allowing you to connect with popular apps and streamline your processes. With advanced features like conditional logic and calc... Read more about Formstack

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

Formstack Forms is a versatile form builder software that enables organizations to create custom forms and surveys without the need for coding. This user-friendly platform provides a drag-and-drop interface, allowing users to design forms tailored to their specific needs quickly. With features like conditional logic, payment processing, and automated notifications, Formstack Forms enhances data co... Read more about Formstack Forms

Free Trial

Available

Pricing Type

$83 Per month

Location

United States

UKG Employee Voice is a powerful survey software that helps organizations gather valuable feedback from their workforce to improve engagement, productivity, and employee satisfaction. The platform enables HR teams to create and distribute customizable surveys, from pulse surveys to in-depth engagement assessments. UKG Employee Voice provides real-time analytics and actionable insights, helping bus... Read more about UKG Employee Voice

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

Freshsurvey is an NPS (Net Promoter Score) software that enables businesses to measure customer loyalty and satisfaction through quick, effective surveys. The platform automates NPS survey distribution via email, SMS, or in-app messaging, making it easy for companies to collect feedback. Freshsurvey’s analytics tools categorize responses, calculate NPS scores, and track changes in customer senti... Read more about Freshsurvey

Free Trial

NA

Pricing Type

$0.01 Per one-time

Location

United States

SurveyPocket is an innovative survey software that allows users to create, distribute, and collect surveys on mobile devices, making it perfect for on-the-go data collection. Designed for both online and offline use, SurveyPocket enables researchers, field workers, and businesses to gather responses even in areas without internet connectivity. The software supports a wide range of question types, ... Read more about SurveyPocket

Free Trial

Available

Pricing Type

Contact Vendor

Location

United States

Best Customer Experience Management Software

QuestionPro CX is a software that helps businesses understand and improve customer experiences. It enables the creation of surveys to gather feedback. These surveys can be shared through email, social media, and other channels. The tool provides analysis of survey responses, highlighting key trends and areas for improvement. It also allows businesses to track customer satisfaction over time using ... Read more about QuestionPro CX

Free Trial

7 Days

Pricing Type

$99 Per month

Location

United States

Employee experience survey and analytics platform

QuestionPro is a comprehensive software designed for creating, distributing, and analyzing surveys. It's highly user-friendly, making it easy for anyone to design detailed surveys with its wide range of question types and customizable templates. QuestionPro stands out with its ability to handle everything from simple polls to complex market research. Users can reach their audience through multiple... Read more about QuestionPro Workforce

Free Trial

Available

Pricing Type

$$83 Per month

Location

United States

Free Survey Software used by the Best Companies

QuestionPro Survey Software is a versatile tool developed to simplify your survey and research needs. Its user-friendly interface allows you to create custom surveys with ease, making it simple to gather valuable insights from your target audience. One standout feature is its extensive library of survey templates, covering a wide range of topics and industries, which can save you time and effort. ... Read more about QuestionPro Survey Software

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

QuestionPro is a versatile survey software designed to help organizations gather feedback and insights from various stakeholders. This platform provides comprehensive tools for creating, distributing, and analyzing surveys, making it easier for businesses to understand customer satisfaction, employee engagement, and market trends. With its user-friendly interface, users can easily design surveys w... Read more about QuestionPro

Free Trial

Available

Pricing Type

$99 Per month

Location

United States

Step up your customer support game with SupportCenter Plus Say goodbye to support-related woes

ManageEngine SupportCenter Plus is a comprehensive IT help desk software that streamlines IT support and service management for businesses of all sizes. The platform helps IT teams resolve technical issues efficiently by offering ticketing, incident tracking, and knowledge base features. SupportCenter Plus includes features for automating ticket routing, prioritizing support requests, and tracking... Read more about ManageEngine SupportCenter Plus

Free Trial

Available

Pricing Type

Contact Vendor

Location

United States

Create professional presentations, interactive infographics, beautiful design and engaging videos, all in one place.

Visme is a comprehensive, cloud-based visual content creation tool, designed to empower users to easily craft engaging presentations, infographics, and other visual materials. Its strength lies in its vast array of customizable templates and design elements, catering to a wide range of styles and preferences. Visme is particularly user-friendly, offering drag-and-drop functionality that makes it a... Read more about Visme

Free Trial

NA

Pricing Type

$29 Per month

Location

United States

Enterprise Online Survey Software & Tools

Alchemer Survey, formerly known as SurveyGizmo, is a versatile and user-friendly tool for creating surveys and collecting data. This software stands out for its ability to tailor surveys to fit any need, whether for customer feedback, market research, or employee engagement. Alchemer Survey offers a range of question types, from multiple-choice to open-ended responses, making it easy to gather div... Read more about Alchemer

Free Trial

Available

Pricing Type

$55 Per month

Location

United States

Easy-to-use survey software for Customer Satisfaction, Employee Feedback, Market Research and other online questionnaires.

Survio is an innovative survey software that simplifies the process of gathering and analyzing data. Renowned for its user-friendliness, it allows anyone, regardless of technical expertise, to create professional-looking surveys in minutes. The software offers a wide range of customizable templates, catering to various survey needs, from customer feedback to market research. Key features include i... Read more about Survio

Free Trial

NA

Pricing Type

$71 Per month

Location

Czech Republic

Poll Everywhere is a dynamic audience response software that transforms presentations into interactive experiences. It allows presenters to engage their audience in real-time through polls, quizzes, and surveys, fostering participation and collaboration. Users can create a variety of question types, including multiple-choice, open-ended, and clickable images, to gather instant feedback and insight... Read more about Poll Everywhere

Free Trial

Available

Pricing Type

$10 Per month

Location

United States

Formsite is an intuitive forms automation software designed to simplify the process of creating, managing, and analyzing online forms. This powerful platform allows users to build customizable forms without requiring any coding skills, making it accessible for businesses of all sizes. With features like drag-and-drop form builders, secure data collection, and real-time analytics, Formsite empowers... Read more about Formsite

Free Trial

14 Days

Pricing Type

$24 Per month

Location

United States

123FormBuilder is a versatile survey software that enables users to create custom online forms and surveys effortlessly. With its intuitive drag-and-drop interface, businesses can design professional-looking forms without any coding knowledge. The platform offers a wide range of templates to cater to various needs, from customer feedback surveys to event registrations. 123FormBuilder provides powe... Read more about 123FormBuilder

Free Trial

NA

Pricing Type

$37 Per month

Location

Romania

Geppo is a user-friendly survey software that empowers businesses to gather valuable insights through customizable surveys and forms. It offers a wide range of survey types, from simple questionnaires to complex multi-page surveys, making it ideal for market research, customer feedback, and employee engagement. The platform’s intuitive drag-and-drop builder enables users to create surveys quickl... Read more about Geppo

Free Trial

NA

Pricing Type

$20000 Per month

Location

Japan

Medallia Experience Cloud is an advanced survey software designed to gather, analyze, and act on customer feedback efficiently. This platform provides tools for creating custom surveys, enabling organizations to capture valuable insights from their target audience. Users can distribute surveys across various channels, monitor response rates, and analyze data through robust reporting features. Meda... Read more about Medallia Experience Cloud

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

Verint Experience Management is a comprehensive survey software designed to help organizations gather feedback, analyze customer sentiment, and improve customer experiences. The platform provides tools for creating and distributing surveys, collecting responses, and generating reports on customer insights. Verint Experience Management’s user-friendly interface allows organizations to customize s... Read more about Verint Experience Management

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

Easypromos is a dynamic social media marketing software designed to help businesses engage their audience and grow their online presence. It offers a comprehensive suite of tools for creating and managing interactive promotions, contests, and campaigns across various social media platforms. Easypromos provides customizable templates and intuitive design features, allowing marketers to craft visual... Read more about Easypromos

Free Trial

Available

Pricing Type

$29 Per month

Location

Spain

Alida is a dynamic survey software designed to capture meaningful insights from customers, employees, and other stakeholders. With its intuitive user interface, Alida makes creating, distributing, and analyzing surveys simple. It supports a variety of question types, including multiple choice, open-ended, and Likert scales, making it versatile for any kind of survey need. Alida’s robust reportin... Read more about Alida

Free Trial

NA

Pricing Type

Contact Vendor

Location

Canada

Reputation is a specialized reputation management software designed to help businesses monitor and enhance their online presence. The platform offers comprehensive tools for tracking online reviews, managing customer feedback, and analyzing brand sentiment across various channels. With Reputation, users can respond to customer reviews, engage with audiences, and build a positive online reputation ... Read more about Reputation

Free Trial

NA

Pricing Type

Contact Vendor

Location

United States

Online survey tool to quickly create questionnaires, poll votes & surveys.

LimeSurvey is a powerful open-source survey software that empowers users to create and manage surveys with flexibility and precision. Its feature-rich platform allows you to design highly customizable surveys, from simple questionnaires to complex research projects. A standout feature is its support for multiple question types, branching logic, and quotas, giving you complete control over your sur... Read more about LimeSurvey

Free Trial

NA

Pricing Type

$9.33 Per month

Location

Germany

No buyer guide found.