Software Category

Best Online Call Tracking Software

In an always-connected world, many businesses prefer call tracking software solutions that require no local installation. Below, you’ll find top online call tracking software platforms—often referred to as cloud-based or web-based—offering easy subscription models, automatic updates, and seamless remote access. Explore these recommended tools to streamline workflows, enhance collaboration, and keep your team productive from anywhere.
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★★★★★4.7 average rating from 146 reviews
Last Updated: October 09, 2026
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Popular Picks in Call Tracking Software

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Complete Product Directory

List of Top Web-Based Call Tracking Software

Review each product’s overview, then open available tabs for buyer fit, use cases, features, integrations, pros and cons, and pricing.

Cloud Based Call Tracking Software Products

Overview is available for every product. Additional tabs appear only when matching profile information exists.

25 products shown
#1
★★★★★ 5.0 (18 Reviews)

Overview

iPlum is a VoIP (Voice over Internet Protocol) software that provides businesses and individuals with a reliable and cost-effective communication solution. This software enables users to make calls, send messages, and manage contacts using their internet connection, bypassing tra...

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Free TrialAvailable Starting Price$8.99 Per user HeadquartersUnited States
#2

Avaya Experience Platform

🏆 SW Recommended

Cloud-Based Contact Center Solutions

★★★★★ 5.0 (2 Reviews)

Overview

The Avaya Experience Platform is a comprehensive communication solution designed to enhance customer engagement. It offers multi-channel support, including voice, video, chat, and email, allowing customers to choose their preferred method of communication. The platform integrates...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#3

Calabrio ONE

🏆 SW Recommended

Accelerate performance. Elevate experiences.

★★★★★ 5.0 (2 Reviews)

Overview

Calabrio ONE is a robust call center software solution designed to enhance customer engagement and operational efficiency in contact centers. This platform provides a comprehensive suite of tools for workforce optimization, quality assurance, and analytics, enabling organizations...

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Free TrialNA Starting Price$295 Per one-time HeadquartersUnited States
#4

Telnyx Suite

🏆 SW Recommended
★★★★★ 5.0 (2 Reviews)

Overview

Telnyx Suite is a powerful SMS marketing software designed to help businesses connect with their customers through effective messaging campaigns. This platform provides tools for creating and managing SMS campaigns, enabling users to send promotional messages, alerts, and updates...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersUnited States
#5

Powerful Performance Marketing Software for Partner Marketing Success

★★★★★ 5.0 (2 Reviews)

Overview

Phonexa is a unified performance marketing automation suite that helps businesses and agencies gain end-to-end clarity into their lead, call, and campaign performance without juggling separate tools or siloed data streams. With deep visibility into where every lead and call origi...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#6

WhatConverts

🏆 SW Recommended

Lead Tracking for Marketing Agencies and Clients

★★★★★ 5.0 (2 Reviews)

Overview

WhatConverts is a sophisticated lead tracking and reporting software, expertly developed to measure the effectiveness of marketing campaigns across various channels. It excels in capturing detailed information about each lead, including the source, medium, and the specific market...

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Free Trial14 Days Starting Price$30 Per month HeadquartersUnited States
#7

Ricochet360

🏆 SW Recommended

All-in-one Cloud Phone System & CRM Dialer, Marketing Automation, and Lead Management System.

★★★★★ 5.0 (2 Reviews)

Overview

Ricochet360 stands out as an innovative sales automation platform, tailored for enhancing productivity in sales environments. Its primary strength lies in streamlining the communication process, offering integrated calling, texting, and emailing, all within a single interface. Th...

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Free TrialNA Starting Price$35 Per month HeadquartersUnited States
#8

Clixtell

🏆 SW Recommended
★★★★★ 5.0 (2 Reviews)

Overview

Clixtell is an innovative call tracking software designed to help businesses optimize their marketing strategies and improve customer interactions. By providing detailed insights into call performance, this platform enables organizations to track the effectiveness of their advert...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersUnited States
#9

Call Tracker io

🏆 SW Recommended
★★★★★ 5.0 (2 Reviews)

Overview

Call Tracker io is a powerful call tracking software designed to help businesses track, analyze, and optimize inbound calls from marketing campaigns. The platform provides tools for assigning unique phone numbers to different campaigns, enabling businesses to track which ads, key...

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Free Trial14 Days Starting Price$37 Per month HeadquartersUnited States
#10

Dialpad

🏆 SW Recommended

Agentic AI-powered Contact Center & Communications

★★★★★ 5.0 (1 Reviews)

Overview

Dialpad is an innovative predictive dialer software designed to enhance the efficiency of sales and customer service teams. This platform utilizes advanced algorithms to automatically dial phone numbers and connect agents with live calls, minimizing idle time and increasing produ...

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Free TrialAvailable Starting Price$15 Per user HeadquartersUnited States
#11

800response

🏆 SW Recommended
★★★★★ 5.0 (1 Reviews)

Overview

800response is a powerful call tracking software designed to help businesses monitor and analyze their inbound and outbound call activities. It offers a comprehensive suite of tools for tracking call sources, measuring campaign performance, and optimizing marketing strategies bas...

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Free TrialAvailable Starting Price$250 Per feautre HeadquartersUnited States
#12

Top-Rated Contact Center Software

★★★★★ 5.0 (1 Reviews)

Overview

Aloware is a cloud-based contact center and customer engagement platform designed for sales and support teams that rely on voice and messaging to communicate with leads and customers. The platform brings calling, SMS, MMS, and automation into a single system so teams can manage c...

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Free Trial14 Days Starting Price$30 Per month HeadquartersUnited States
#13

CDR Call Reporting for Cisco

🏆 SW Recommended
★★★★★ 5.0 (1 Reviews)

Overview

CDR Call Reporting for Cisco is an advanced call center software designed to streamline call management and reporting for organizations using Cisco systems. This platform provides comprehensive tools for monitoring call activity, tracking performance metrics, and generating detai...

Read more about CDR Call Reporting for Cisco  
Free TrialAvailable Starting PriceContact Vendor HeadquartersUnited States
#14

Close

🏆 SW Recommended

The All-In-One CRM for Growing Teams

★★★★☆ 4.9 (2 Reviews)

Overview

Close is a dynamic sales engagement CRM designed for small to medium-sized businesses, particularly those with a focus on inside sales. Its core strength lies in its ability to streamline the sales process, providing tools for email, calling, and SMS directly within the platform....

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Free Trial14 Days Starting Price$35 Per month HeadquartersUnited States
#15

CallRail

🏆 SW Recommended

Call Tracking & Lead Engagement Software

★★★★☆ 4.8 (5 Reviews)

Overview

CallRail is an AI-powered call tracking and marketing analytics software designed to help businesses capture, analyze, and optimize inbound leads from calls, forms, texts, and chats. It enables marketers and sales teams to attribute every lead to its original source, track custom...

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Free Trial14 Days Starting Price$50 Per month HeadquartersUnited States
#16

CallHippo

🏆 SW Recommended

Virtual Phone System For All Businesses

★★★★☆ 4.8 (5 Reviews)

Overview

CallHippo is an innovative cloud-based telephony solution, tailored for businesses seeking efficient call management. It specializes in providing virtual phone systems, enabling teams to make and receive calls globally. CallHippo's standout feature is its ease of setting up virtu...

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Free TrialAvailable Starting Price₹1600 Per month HeadquartersUnited States
#17

All-In-One Cloud Communications for Global Businesses

★★★★☆ 4.8 (1 Reviews)

Overview

AVOXI is a global cloud communications platform that enables businesses to manage voice communications, contact center operations, and customer engagement across multiple international markets. It provides local and toll-free numbers in over 170 countries, voice, SIP trunking, ca...

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Free TrialAvailable Starting Price$14.99 Per month HeadquartersUnited States
#18

CloudTalk

🏆 SW Recommended

Reach more people in more places with human or AI agents

★★★★☆ 4.7 (11 Reviews)

Overview

CloudTalk is a cloud-based call center software designed for modern businesses. It offers advanced calling features like call queuing, call recording, and interactive voice response (IVR) to streamline call management. With CloudTalk, businesses can utilize local numbers from ove...

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Free Trial14 Days Starting Price$25 Per month HeadquartersUnited States
#19

Nextiva

🏆 SW Recommended

The Connected Conversation Platform for Businesses

★★★★☆ 4.7 (17 Reviews)

Overview

Nextiva is a cloud-based communication platform that revolutionizes business telecommunications. Primarily known for its VoIP (Voice over Internet Protocol) services, Nextiva offers a robust suite of features including voice, video, and messaging capabilities all integrated into...

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Free TrialNA Starting Price$15 Per month HeadquartersUkraine
#20

GoTo Connect

🏆 SW Recommended

All-in-one, AI-powered cloud communications

★★★★☆ 4.7 (10 Reviews)

Overview

GoTo Connect is an advanced VoIP software solution that combines voice, video, and messaging services to enhance communication and collaboration for businesses. Designed for flexibility and ease of use, GoTo Connect allows users to make high-quality voice calls, conduct video con...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersUnited States
#21

JustCall

🏆 SW Recommended

Cloud Phone System and SMS Solution

★★★★☆ 4.7 (5 Reviews)

Overview

JustCall is a cloud-based phone system designed for business communication. It offers features like local phone numbers from over 58 countries, facilitating international calls. The platform enables both outbound and inbound calling, with call recording for quality monitoring. Ju...

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Free Trial14 Days Starting Price$29 Per month HeadquartersUnited States
#22

RingEX

🏆 SW Recommended
★★★★☆ 4.6 (2 Reviews)

Overview

RingEX is a cloud-based business phone system software designed to help organizations streamline their communication processes and enhance collaboration. This software offers a wide range of features, including VoIP calling, call forwarding, voicemail-to-email, and conference cal...

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Free TrialAvailable Starting Price$30 Per user HeadquartersUnited States
#23

Twilio

🏆 SW Recommended

Communication APIs for SMS, Voice, Video & Authentication

★★★★☆ 4.6 (9 Reviews)

Overview

Twilio is a cloud communications platform that allows businesses to integrate various forms of communication, such as voice calls, text messages, and video chats, into their services. It's primarily known for its powerful API (Application Programming Interface), which developers...

Read more about Twilio  
Free TrialAvailable Starting PriceContact Vendor HeadquartersUnited States
#24

Aircall

🏆 SW Recommended

The ultimate integrated business phone system for sales and support teams.

★★★★☆ 4.6 (25 Reviews)

Overview

Aircall is a cloud-based phone solution that helps teams manage inbound and outbound calls across sales and support without complex PBX systems. It lets organizations set up business phone lines quickly, route calls intelligently, and capture conversation insights in real time. W...

Read more about Aircall  
Free TrialAvailable Starting Price$40 Per month HeadquartersUnited States
#25

The AI-Native B2B Support Platform.

★★★★☆ 4.5 (2 Reviews)

Overview

Per-seat pricing has quietly become the thing every support team resents about their helpdesk. Add an agent, add a sales rep who occasionally jumps in, and the bill climbs regardless of whether that person touches ten tickets or a thousand. Helply, the rebrand of the former Groov...

Read more about Helply (formerly Groove)  
Free TrialAvailable Starting PriceContact Vendor HeadquartersUnited States

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