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Best Free IVR Software

IVR software, or Interactive Voice Response software, is essential for automating customer interactions and improving service efficiency. IVR solutions help businesses manage large volumes of calls, guiding customers through automated menus to resolve their issues or direct them to the appropriate department. Free IVR Software offers a cost-effective way to implement these capabilities without the need for expensive infrastructure. These tools provide features like call routing, voice recognition, and integration with customer databases, allowing businesses to offer personalized, seamless experiences. An IVR platform enhances customer satisfaction by reducing wait times and providing 24/7 self-service options. By choosing interactive voice response solutions, businesses can improve customer service, reduce operational costs, and streamline communication. Explore our category of Free IVR Software to find the best tools for automating customer interactions and enhancing your service delivery.

Note: Most of the products listed in this free IVR software category offer free trial versions, though they have restrictions like time limits, fixed number of users, or limited features. For more options and features, compare and evaluate all-time IVR software to find the best fit for you.
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★★★★★4.7 average rating from 215 reviews
Last Updated: October 13, 2026
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Popular Picks in IVR Software

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CloudTalk

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CallHippo

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Aircall

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Complete Product Directory

List of Top Free IVR Software

Review each product’s overview, then open available tabs for buyer fit, use cases, features, integrations, pros and cons, and pricing.

Best Free IVR Software Products

Overview is available for every product. Additional tabs appear only when matching profile information exists.

25 products shown
#1

Zendesk Suite

🏆 SW Recommended

Customer Service Software to Create a Great Experience

★★★★☆ 4.6 (88 Reviews)
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Overview

Running customer support without the right tools quickly turns into chaos: scattered emails, missed tickets, frustrated customers. Zendesk Suite, a leading customer service software, fixes that by bringing every conversation into one place. Whether customers reach out through ema...

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Free TrialAvailable Starting Price$55 Per month HeadquartersUnited States
#2

iPlum

★★★★★ 5.0 (18 Reviews)
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Overview

iPlum is a VoIP (Voice over Internet Protocol) software that provides businesses and individuals with a reliable and cost-effective communication solution. This software enables users to make calls, send messages, and manage contacts using their internet connection, bypassing tra...

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Free TrialAvailable Starting Price$8.99 Per user HeadquartersUnited States
#3

Workiz

🏆 SW Recommended

Field Service Management Software & App

★★★★★ 5.0 (2 Reviews)
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Overview

Workiz is an innovative field service management software tailored specifically for small to medium-sized service businesses. It excels in streamlining scheduling and dispatching, allowing for efficient management of job assignments and technician routes. Workiz's standout featur...

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Free Trial7 Days Starting Price$225 Per month HeadquartersUnited States
#4

Boost.AI

🏆 SW Recommended
★★★★★ 5.0 (2 Reviews)
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Overview

Boost.AI is an innovative chatbot software designed to enhance customer engagement and support through artificial intelligence. This platform provides tools for creating conversational AI solutions that can interact with customers across various channels, including websites, mess...

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Free TrialAvailable Starting Price$50000 Per user HeadquartersNorway
#5

Cognigy.AI

🏆 SW Recommended
★★★★★ 5.0 (2 Reviews)
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Overview

Cognigy.AI is a leading Conversational AI Platform Software designed to enable enterprises to create and manage intelligent virtual agents and chatbots for customer service, support, and engagement. It offers a comprehensive platform for designing, deploying, and optimizing conve...

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Free TrialAvailable Starting Price$2500 Per month HeadquartersGermany
#6

Bright Pattern

Best Omnichannel Call Center Software

★★★★★ 5.0 (2 Reviews)
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Overview

Bright Pattern is a cloud-native contact center platform built to help businesses unify voice, chat, email, text messaging, and social channels into one seamless experience for customers and agents. Rather than managing multiple point solutions that fragment customer context, Bri...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersUnited States
#7

Bitrix24

🏆 SW Recommended

Bitrix24. Your ultimate workspace.

★★★★☆ 4.9 (2 Reviews)
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Overview

Bitrix24 is a versatile business management platform designed to streamline tasks and boost team collaboration. It serves as a centralized hub, integrating tools for communication, project management, and customer relationship management. With features like file sharing, automati...

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Free Trial15 Days Starting Price$24.99 Per month HeadquartersUnited States
#8

LiveAgent

🏆 SW Recommended

Simple Customer Support Software for Teams

★★★★☆ 4.9 (20 Reviews)
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Overview

LiveAgent tends to get overlooked next to bigger names, but it actually packs in more channels than most help desk tools bother with. Email, live chat, phone, social media, and even a built in call center, all inside one dashboard. For teams that talk to customers across a lot of...

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Free Trial30 Days Starting Price$15 Per month HeadquartersSlovakia
#9

CallHippo

🏆 SW Recommended

Virtual Phone System For All Businesses

★★★★☆ 4.8 (5 Reviews)
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Overview

CallHippo is an innovative cloud-based telephony solution, tailored for businesses seeking efficient call management. It specializes in providing virtual phone systems, enabling teams to make and receive calls globally. CallHippo's standout feature is its ease of setting up virtu...

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Free TrialAvailable Starting Price₹1600 Per month HeadquartersUnited States
#10

AVOXI

All-In-One Cloud Communications for Global Businesses

★★★★☆ 4.8 (1 Reviews)
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Overview

AVOXI is a global cloud communications platform that enables businesses to manage voice communications, contact center operations, and customer engagement across multiple international markets. It provides local and toll-free numbers in over 170 countries, voice, SIP trunking, ca...

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Free TrialAvailable Starting Price$14.99 Per month HeadquartersUnited States
#11

Ytel

Contact Center Software for Sales Teams

★★★★☆ 4.8 (1 Reviews)
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Overview

Ytel is a versatile communication tool for businesses, blending phone, text, and email in one place. It's easy to use, with a clear interface that simplifies managing customer conversations. The standout feature is its powerful API, which links smoothly with other business softwa...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersUnited States
#12

CloudTalk

🏆 SW Recommended

Reach more people in more places with human or AI agents

★★★★☆ 4.7 (11 Reviews)
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Overview

CloudTalk is a cloud-based call center software designed for modern businesses. It offers advanced calling features like call queuing, call recording, and interactive voice response (IVR) to streamline call management. With CloudTalk, businesses can utilize local numbers from ove...

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Free Trial14 Days Starting Price$25 Per month HeadquartersUnited States
#13

GoTo Connect

🏆 SW Recommended

All-in-one, AI-powered cloud communications

★★★★☆ 4.7 (10 Reviews)
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Overview

GoTo Connect is an advanced VoIP software solution that combines voice, video, and messaging services to enhance communication and collaboration for businesses. Designed for flexibility and ease of use, GoTo Connect allows users to make high-quality voice calls, conduct video con...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersUnited States
#14

JustCall

🏆 SW Recommended

Cloud Phone System and SMS Solution

★★★★☆ 4.7 (5 Reviews)
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Overview

JustCall is a cloud-based phone system designed for business communication. It offers features like local phone numbers from over 58 countries, facilitating international calls. The platform enables both outbound and inbound calling, with call recording for quality monitoring. Ju...

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Free Trial14 Days Starting Price$29 Per month HeadquartersUnited States
#15

RingEX

🏆 SW Recommended
★★★★☆ 4.6 (2 Reviews)
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Overview

RingEX is a cloud-based business phone system software designed to help organizations streamline their communication processes and enhance collaboration. This software offers a wide range of features, including VoIP calling, call forwarding, voicemail-to-email, and conference cal...

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Free TrialAvailable Starting Price$30 Per user HeadquartersUnited States
#16

Twilio

🏆 SW Recommended

Communication APIs for SMS, Voice, Video & Authentication

★★★★☆ 4.6 (9 Reviews)
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Overview

Twilio is a cloud communications platform that allows businesses to integrate various forms of communication, such as voice calls, text messages, and video chats, into their services. It's primarily known for its powerful API (Application Programming Interface), which developers...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersUnited States
#17

Aircall

🏆 SW Recommended

The ultimate integrated business phone system for sales and support teams.

★★★★☆ 4.6 (25 Reviews)
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Overview

Aircall is a cloud-based phone solution that helps teams manage inbound and outbound calls across sales and support without complex PBX systems. It lets organizations set up business phone lines quickly, route calls intelligently, and capture conversation insights in real time. W...

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Free TrialAvailable Starting Price$40 Per month HeadquartersUnited States
#18

Genesys Cloud CX

🏆 SW Recommended

Choose the all-in-one cloud contact center solution

★★★★☆ 4.5 (2 Reviews)
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Overview

Modern customer service teams need more than a traditional call center to deliver fast and personalized support across multiple channels. Genesys Cloud CX is a cloud based customer experience platform that brings voice, messaging, email, chat, and social interactions together in...

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Free TrialAvailable Starting Price$75 Per month HeadquartersUnited States
#19

Convirza

🏆 SW Recommended
★★★★☆ 4.5 (2 Reviews)
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Overview

Convirza is a call tracking software designed to help businesses optimize their marketing campaigns by tracking and analyzing phone call data. The platform provides real-time insights into call performance, enabling businesses to identify which marketing channels are driving the...

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Free TrialAvailable Starting Price$29 Per month HeadquartersUnited States
#20

Ringba

🏆 SW Recommended
★★★★☆ 4.5 (2 Reviews)
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Overview

Ringba is an advanced IVR (Interactive Voice Response) Software designed to enhance call management and customer interaction for businesses of all sizes. It offers a comprehensive platform for automating call routing, managing inbound and outbound calls, and providing personalize...

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Free TrialAvailable Starting Price$127 Per month HeadquartersUnited States
#21

NICE CXone

🏆 SW Recommended

Leading Customer Experience (CX) AI Platform

★★★★☆ 4.3 (2 Reviews)
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Overview

NICE CXOne is a comprehensive cloud-based customer experience platform. It integrates various communication channels like voice, email, chat, and social media for seamless customer interactions. The platform features advanced analytics tools, providing insights into customer beha...

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Free TrialAvailable Starting Price$135 Per month HeadquartersUnited States
#22

InfoFlo

🏆 SW Recommended
★★★★☆ 4.3 (2 Reviews)
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Overview

InfoFlo is a comprehensive human services software designed to help organizations manage client data, case files, appointments, and billing processes with ease. Tailored for social service agencies, nonprofits, and healthcare providers, InfoFlo offers tools for tracking client in...

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Free TrialAvailable Starting Price$30 Per month HeadquartersCanada
#23

Amazon Connect

Cloud Contact Center And Customer Service Software

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Overview

Amazon Connect is a cloud-based contact center solution developed by Amazon Web Services (AWS). It offers a range of features to manage customer interactions effectively. The service includes an intuitive interface for easy setup and operation. Key features include interactive vo...

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Free TrialAvailable Starting Price$1.08 Per hour HeadquartersUnited States
#24

Zoho Voice

Unified calling and messaging for customer-facing teams

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Overview

Zoho Voice is a robust telephony software designed to help businesses enhance communication, streamline customer interactions, and improve sales performance. The platform integrates seamlessly with other Zoho applications, such as Zoho CRM, enabling users to make and receive call...

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Free TrialAvailable Starting Price$34 Per user HeadquartersUnited States
#25

Freshcaller

🏆 SW Recommended

Cloud-based contact center solution

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Overview

Freshcaller is a cloud-based call center solution designed to meet the needs of businesses of various sizes. It offers an intuitive interface for managing calls, with features like call routing, call recording, and multi-level IVR (Interactive Voice Response) for efficient call m...

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Free Trial14 Days Starting Price₹999 Per month HeadquartersUnited States
Daily Discovery

Explore Today’s Featured Best Free IVR Software

Three additional products from this category, refreshed for ongoing discovery.

Featured Today

Channels

No approved reviews yet

Channels is a customer service software focused on voice communication. It allows businesses to connect with their clients through phone calls directly from the website. Key features include a web-based phone system, which enables making and receiving calls from any location. Channels also offers call recording for quality and training purposes. The integration with CRM systems is a significant fe...

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Featured Today

ROUTEE

No approved reviews yet

ROUTEE is a powerful email marketing software designed to help businesses create, manage, and optimize their email campaigns efficiently. With an intuitive interface, ROUTEE allows users to design visually appealing emails using draganddrop tools, ensuring that even those with minimal technical skills can create professionallooking content. The platform offers advanced segmentation and targeting c...

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Featured Today

Botmock

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Botmock is a cutting-edge software platform that empowers businesses to design and prototype chatbots and voice assistants using artificial intelligence. With Botmock, companies can create conversational experiences for their customers without needing extensive coding knowledge. The platform’s intuitive drag-and-drop interface allows users to design complex chatbot flows, integrate natural ...

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