Software Category

Best IT Ticketing Systems Software - Page 3

IT ticketing systems software helps organizations efficiently manage and resolve IT support requests by automating ticket creation, tracking, and resolution workflows. These tools centralize communication between IT teams and end-users, ensuring timely responses and improved service quality. IT helpdesk software is essential for maintaining operational efficiency and enhancing user satisfaction. The best IT ticketing systems include features like automated ticket assignment, real-time tracking, reporting dashboards, and integration with ITSM (IT Service Management) platforms. Advanced solutions offer AI-powered automation, self-service portals, and mobile accessibility for on-the-go support. Whether for small businesses or enterprise IT departments, these tools simplify ticket management and improve team productivity. Explore top-rated IT ticketing software to optimize your IT support processes. Choose solutions designed to enhance communication, reduce resolution times, and improve overall service delivery.
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★★★★★4.6 average rating from 314 reviews
Last Updated: September 11, 2026
Category Leaders

Top 10 IT Ticketing Systems Software

Explore the ten category leaders by rank, product, and starting price. Hover over any product to see its USP.

1st Close $35 Per month USPAll-in-one CRM built to accelerate and simplify high-velocity sales. 2nd Zendesk Suite $55 Per month USPStreamline customer support with Zendesk's all-in-one solution 3rd Dynamics 365 $50 Per user USPStreamline business operations with integrated and intelligent cloud solutions 4th HubSpot Service Hub $800 Per month USPStreamline customer support with HubSpot's all-in-one service platform 5th Jira Service Management $20 Per month USPStreamline IT service delivery with powerful and integrated solutions 6th Zoho Desk ₹420 Per month USPStreamline customer support with Zoho Desk's intuitive platform 7th SolarWinds Service Desk $39 Per month USPStreamline IT support with intuitive and efficient service management 8th Help Scout $25 Per month USPEffortless customer support with seamless team collaboration 9th LiveAgent $15 Per month USPSeamless customer support with real-time chat and ticketing
Complete Product Directory

List of Top IT Ticketing Software | Best Help Desk Ticketing Systems - Page 3

Continue with products 51–75. Review each product’s overview, then open available tabs for buyer fit, use cases, features, integrations, pros and cons, and pricing.

IT Ticketing Systems Software Products 51–75

Use search, filters, and available product tabs to evaluate the next 25 listings in this category.

25 products shown
#51

Nagios XI

🏆 SW Recommended
★★★★☆ 4.1 (2 Reviews)
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Overview

Nagios XI is a comprehensive Network Monitoring Software designed to ensure the reliability and performance of IT infrastructure. This powerful platform offers real-time monitoring of servers, switches, applications, and services, providing detailed insights into network health....

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Free TrialAvailable Starting PriceContact Vendor HeadquartersUnited States
#52

Cherwell Service Management

🏆 SW Recommended

Enterprise Service Management Software

★★★★☆ 4.0 (1 Reviews)
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Overview

Cherwell Service Management software is a flexible IT service management software. Designed with a user-friendly interface, it streamlines IT workflows, making them more efficient and less complex. Its standout feature is the codeless design, allowing for easy customization witho...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersUnited States
#53

Auvik

🏆 SW Recommended

Auvik is cloud-based network management software

★★★★☆ 4.0 (1 Reviews)
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Overview

Auvik complements IT ticketing systems by providing the network visibility and context teams need to resolve tickets faster and more accurately. When alerts trigger incidents, technicians can quickly understand what devices are involved, how they connect, and where the issue orig...

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Free Trial14 Days Starting PriceContact Vendor HeadquartersUnited States
#54

SPOTIO

🏆 SW Recommended

Field Sales Software That Accelerates Growth

★★★★☆ 4.0 (1 Reviews)
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Overview

SPOTIO is a field sales engagement and CRM software designed to help outside sales teams manage territories, track activities, and close deals more efficiently while working in the field. The system provides mobile-first tools that allow sales representatives to capture leads, lo...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#55

Track-It!

IT Help Desk Software and Ticketing System

★★★★☆ 4.0 (1 Reviews)
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Overview

Track-It! is a comprehensive IT help desk and asset management software designed for small to medium-sized businesses. The software's key strength lies in its robust ticketing system, which efficiently organizes and tracks IT support requests, ensuring timely resolution of issues...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersUnited States
#56

Dynamics 365 Field Service

Transform your service operations, deliver exceptional service, and improve customer experiences.

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Overview

Dynamics 365 Field Service is a comprehensive, cloud-based solution from Microsoft that is designed to enhance field service operations for businesses of all sizes. It excels in optimizing scheduling and resource allocation using AI-driven insights, ensuring the most efficient us...

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Free Trial30 Days Starting Price$$95 Per month HeadquartersUnited States
#57

Dynamics 365 Project Operations

Connect your project-centric business in one application

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Overview

Dynamics 365 Project Operations is a comprehensive solution that unifies project management, resource optimization, and financial tracking. Designed for diverse business needs, it integrates seamlessly with other Dynamics 365 applications, enhancing overall functionality. Key fea...

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Free TrialNA Starting PriceContact Vendor HeadquartersAfghanistan
#58

Dynamics 365

🏆 SW Recommended

The new era of AI-powered business

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Overview

Dynamics 365 is a powerful customer relationship management (CRM) software designed to enhance business operations and improve customer engagement. This comprehensive platform integrates various business applications, enabling users to manage sales, marketing, customer service, a...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersUnited States
#59

Oracle Sales

Go beyond sales force automation, with the industry-leading CRM sales software to improve sales performance.

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Overview

Oracle Sales is a dynamic sales automation software that forms part of Oracle's comprehensive Customer Experience (CX) suite. Designed to empower sales teams, it integrates advanced AI-driven data analytics to offer personalized customer insights and sales recommendations. This p...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#60

HubSpot Service Hub

🏆 SW Recommended

Customer Service Software for Small to Enterprise Businesses

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Overview

HubSpot's Service Hub is an all-in-one platform that helps businesses provide exceptional customer service and support. With tools like ticketing, knowledge base, live chat, and customer feedback surveys, Service Hub enables businesses to streamline their support processes, impro...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersUnited States
#61

IBM Control Desk

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IBM Control Desk is a powerful IT service software designed to help organizations manage their IT operations and improve service delivery. The platform provides comprehensive tools for incident management, change management, and service request fulfillment, ensuring that IT teams...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#62

Oracle E-Business Suite

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Oracle E-Business Suite is a comprehensive Enterprise Resource Planning (ERP) Software designed to integrate and manage all aspects of an organization's operations seamlessly. Tailored for medium to large enterprises across various industries, Oracle E-Business Suite offers a uni...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#63

Oracle Service

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Oracle Service is a comprehensive customer experience software platform designed to help businesses deliver exceptional service across multiple channels. With features like AI-powered chatbots, case management, and customer self-service portals, Oracle Service enhances both custo...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#64

Salesforce Starter

The all-in-one suite of the marketing, sales, service, and commerce tools you need to succeed.

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Overview

Salesforce Starter is a dynamic customer relationship management (CRM) tool designed for small businesses. It offers a streamlined interface for managing customer interactions. Its user-friendly design simplifies tracking customer activities to ensure no detail is missed. The sof...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#65

SAP Customer Experience

🏆 SW Recommended

Customer experience and CRM solutions

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Overview

SAP Customer Experience is a comprehensive customer service software designed to enhance interactions between businesses and their clients. This powerful platform provides tools for managing customer inquiries, tracking support tickets, and delivering personalized service across...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersGermany
#66

SAP Marketing Cloud

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Overview

SAP Marketing Cloud is an advanced email marketing software that enables businesses to create, automate, and optimize personalized email campaigns. With its powerful segmentation and targeting tools, SAP Marketing Cloud allows marketers to deliver the right message to the right a...

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Free TrialNA Starting PriceContact Vendor HeadquartersGermany
#67

Halp

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Overview

Halp is a modern service desk software designed to streamline IT support and customer service operations for organizations of all sizes. The platform offers a conversational interface, allowing support teams to manage tickets directly within popular communication tools like Slack...

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Free TrialAvailable Starting Price$15 Per month HeadquartersUnited States
#68

Zoho CRM

🏆 SW Recommended

Top-rated Sales CRM Software by Customers

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Overview

Zoho CRM is a user-friendly software designed to streamline customer relationship management for businesses. It helps companies organize and automate their sales processes, fostering better customer interactions. With Zoho CRM, users can efficiently manage contacts, track leads,...

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Free Trial15 Days Starting Price₹9.08 Per month HeadquartersIndia
#69

Flexera SaaS Manager

🏆 SW Recommended
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Overview

Flexera SaaS Manager is an advanced SaaS Management Software designed to help organizations efficiently manage, optimize, and secure their software-as-a-service (SaaS) applications. This comprehensive platform offers a wide range of features, including SaaS application discovery,...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#70

Sage CRM

Manage every customer relationship with Sage CRM

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Sage CRM is a comprehensive software solution designed to enhance customer relationship management for small to mid-sized businesses. It excels in streamlining sales, marketing, and customer service operations. Key features include intuitive sales tracking, which helps businesses...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited Kingdom
#71

Web Help Desk

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Web Help Desk is a comprehensive help desk software designed to streamline and enhance customer support operations for businesses of all sizes. The platform offers a robust suite of tools for ticket management, knowledge base creation, live chat, and reporting, ensuring efficient...

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Free TrialNA Starting Price$753 Per one-time HeadquartersUnited States
#72

Dameware

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Dameware is a powerful remote support software designed to help IT professionals manage and troubleshoot systems from anywhere. The platform offers a comprehensive suite of tools for remote access, system management, and technical support, ensuring efficient and effective resolut...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersUnited States
#73

Freshservice

🏆 SW Recommended

Modernize your service management instantly

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Overview

Freshservice is a dynamic platform designed to streamline and enhance your IT service management. It can allow you to automate tedious tasks for efficient issue resolution. It enables seamless collaboration among team members to foster a productive work environment. This platform...

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Free TrialAvailable Starting Price$15.89 Per month HeadquartersUnited States
#74

Freshdesk

🏆 SW Recommended

Delight your customers with omnichannel support solutions that drive meaningful conversations across channels.

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Freshdesk is a cloud-based customer service software offering a suite of tools to streamline support processes. It features a multi-channel ticketing system, allowing teams to manage conversations from email, chat, phone, and social media in one place. The software includes autom...

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Free Trial14 Days Starting Price₹999 Per month HeadquartersUnited States
#75

Freshsuccess

🏆 SW Recommended

Customer Success software

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Freshsuccess is a customer success software designed to help businesses manage customer relationships, optimize engagement, and improve retention. The platform provides tools for onboarding, tracking customer health, and managing customer interactions across different channels. F...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States

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