Software Category

Best IT Ticketing Systems Software - Page 4

IT ticketing systems software helps organizations efficiently manage and resolve IT support requests by automating ticket creation, tracking, and resolution workflows. These tools centralize communication between IT teams and end-users, ensuring timely responses and improved service quality. IT helpdesk software is essential for maintaining operational efficiency and enhancing user satisfaction. The best IT ticketing systems include features like automated ticket assignment, real-time tracking, reporting dashboards, and integration with ITSM (IT Service Management) platforms. Advanced solutions offer AI-powered automation, self-service portals, and mobile accessibility for on-the-go support. Whether for small businesses or enterprise IT departments, these tools simplify ticket management and improve team productivity. Explore top-rated IT ticketing software to optimize your IT support processes. Choose solutions designed to enhance communication, reduce resolution times, and improve overall service delivery.
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★★★★★4.6 average rating from 314 reviews
Last Updated: September 11, 2026
Category Leaders

Top 10 IT Ticketing Systems Software

Explore the ten category leaders by rank, product, and starting price. Hover over any product to see its USP.

1st Close $35 Per month USPAll-in-one CRM built to accelerate and simplify high-velocity sales. 2nd Zendesk Suite $55 Per month USPStreamline customer support with Zendesk's all-in-one solution 3rd Dynamics 365 $50 Per user USPStreamline business operations with integrated and intelligent cloud solutions 4th HubSpot Service Hub $800 Per month USPStreamline customer support with HubSpot's all-in-one service platform 5th Jira Service Management $20 Per month USPStreamline IT service delivery with powerful and integrated solutions 6th Zoho Desk ₹420 Per month USPStreamline customer support with Zoho Desk's intuitive platform 7th SolarWinds Service Desk $39 Per month USPStreamline IT support with intuitive and efficient service management 8th Help Scout $25 Per month USPEffortless customer support with seamless team collaboration 9th LiveAgent $15 Per month USPSeamless customer support with real-time chat and ticketing
Complete Product Directory

List of Top IT Ticketing Software | Best Help Desk Ticketing Systems - Page 4

Continue with products 76–100. Review each product’s overview, then open available tabs for buyer fit, use cases, features, integrations, pros and cons, and pricing.

IT Ticketing Systems Software Products 76–100

Use search, filters, and available product tabs to evaluate the next 25 listings in this category.

25 products shown
#76

ManageEngine ServiceDesk Plus

🏆 SW Recommended

Design, automate, deliver, and manage critical IT and business services

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Overview

ManageEngine ServiceDesk Plus is a robust IT service management tool designed to simplify and enhance your support processes. It can efficiently handle diverse IT issues and allow quick resolutions through its user-friendly interface. The software provides customizable reports th...

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Free TrialAvailable Starting Price$13 Per month HeadquartersUnited States
#77

Infor Sales & Catering

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Infor Sales & Catering is a comprehensive event management software designed to simplify the planning, booking, and execution of events, conferences, and banquets in the hospitality industry. The software helps event planners and hotel staff manage everything from venue booking a...

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Free TrialNA Starting Price$1200 Per user HeadquartersUnited States
#78

Ivanti Neurons for ITSM

Modern IT Service Management Software

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Overview

Ivanti Neurons for ITSM is an innovative software solution designed to modernize and automate IT service management. Its standout feature is the use of AI and machine learning, which significantly enhances service delivery and incident resolution. The software offers a self-servi...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersUnited States
#79

GoSquared

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GoSquared is a dynamic Email Marketing Software designed to help businesses create, manage, and optimize their email campaigns with ease and effectiveness. It offers a comprehensive platform for designing visually appealing emails, segmenting audiences, and automating campaign wo...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersUnited Kingdom
#80

eGain AI Knowledge Hub

AI Knowledge Management Software

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eGain AI Knowledge Hub supercharges IT ticketing systems with intelligent knowledge management, helping support teams resolve issues faster and more accurately. By integrating trusted generative AI, semantic search, and guided workflows, it empowers agents with step-by-step resol...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#81

Pega CRM

🏆 SW Recommended

The AI-Powered Platform for Enterprise Transformation

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Pega CRM is an enterprise customer relationship management platform designed to help organizations deliver personalized and consistent customer experiences across the entire engagement lifecycle. Instead of managing customer interactions through disconnected systems, the platform...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#82

Nextiva CRM

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Nextiva CRM is a cutting-edge Customer Experience Software designed to help businesses manage and enhance their interactions with customers. It offers a comprehensive platform for tracking customer interactions, managing sales pipelines, and automating marketing campaigns, ensuri...

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Free TrialAvailable Starting Price$6.99 Per user HeadquartersUnited States
#83

Conversational Cloud

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Conversational Cloud is an innovative customer relationship management (CRM) software that helps businesses engage with customers through personalized, automated messaging across multiple channels, such as email, SMS, and live chat. The platform integrates with various communicat...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersUnited States
#84

Woopra

🏆 SW Recommended

Journey & Product Analytics Software Tool

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Woopra is an innovative, real-time customer analytics software developed to transform how businesses understand and interact with their customers. Its core strength lies in its ability to track customer behavior across multiple touchpoints, providing a unified view of the custome...

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Free Trial14 Days Starting Price$999 Per month HeadquartersUnited States
#85

Highrise

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Highrise is a dynamic customer relationship management (CRM) software tailored to help businesses build and maintain strong relationships with their clients. It offers a centralized platform for managing contacts, tracking interactions, and organizing sales pipelines, ensuring th...

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Free TrialAvailable Starting Price$24 Per user HeadquartersUnited States
#86

LiveHelpNow

Support Solutions for Better Business Communications

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LiveHelpNow is a comprehensive customer support suite developed to streamline online customer service. This software is renowned for its multi-channel support system, which includes live chat, email ticketing, and a help desk, allowing businesses to manage all customer interactio...

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Free Trial30 Days Starting Price$21 Per user HeadquartersUnited States
#87

LionO360 CRM

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LionO360 CRM is a comprehensive customer relationship management software that provides small to medium-sized businesses with the tools needed to manage sales, customer service, and inventory in a single platform. This CRM solution enhances customer interactions by consolidating...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersUnited States
#88

C2-ITSM

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C2-ITSM is a robust time tracking software designed specifically for IT service management environments. This platform enables organizations to monitor time spent on various tasks, projects, and incidents, providing valuable insights into resource allocation and productivity. Wit...

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Free TrialNA Starting Price$44 Per user HeadquartersCanada
#89

Efficy CRM

🏆 SW Recommended

Everything you need to power your growth in one CRM.

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Efficy CRM is a comprehensive software solution designed to streamline customer relationship management for businesses of all sizes. With its user-friendly interface, Efficy CRM simplifies data management, allowing easy access to customer information, interactions, and sales proc...

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Free Trial14 Days Starting Price€25 Per month HeadquartersBelgium
#90

Accelo

🏆 SW Recommended

The Client Work Management Platform for Professional Service Businesses

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Accelo is a robust business automation platform designed to simplify professional service operations. Offering a unified system, it seamlessly integrates project management, client relationship management, and billing processes. Accelo's strength lies in its ability to automate r...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#91

Maximizer CRM

A CRM specifically built for the sales leader… finally.

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Maximizer CRM is a customer relationship management software designed to help sales teams and financial service professionals manage client relationships, track opportunities, and improve revenue performance. The system centralizes customer records, communication history, sales a...

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Free TrialNA Starting Price€19 Per month HeadquartersCanada
#92

Teamleader

CRM, invoices, quotations and projects. Keep your business in one place.

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Teamleader is a dynamic, all-in-one business management software designed to optimize operations for small to medium-sized enterprises. It combines CRM, project management, and invoicing in one integrated platform, streamlining various business processes. The CRM functionality he...

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Free TrialNA Starting PriceContact Vendor HeadquartersNetherlands
#93

Batchbook

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Batchbook is a versatile customer relationship management (CRM) software designed to help small businesses manage customer interactions and relationships effectively. With its user-friendly interface, Batchbook enables users to organize customer information, track interactions, a...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersUnited States
#94

Re:amaze

Re:amaze is an integrated customer service, live chat, and helpdesk platform for online businesses.

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Re:amaze is a sophisticated customer service and engagement software designed to streamline communication between businesses and their customers. Its standout feature is the integration of various communication channels like email, live chat, social media, and SMS into a single p...

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Free Trial14 Days Starting Price$29 Per month HeadquartersUnited States
#95

Sellsy

Simplify your sales and financial management

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Sellsy, the only solution that lets you manage your marketing, sales, invoicing and cash flow all in one place. Sellsy is a CRM, invoicing and pre-accounting suite for optimized business management and customer experience. A collaborative tool to give marketing, sales and adminis...

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Free TrialNA Starting Price$29 Per month HeadquartersFrance
#96

Salesflare

🏆 SW Recommended

Simple yet powerful CRM for small businesses

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Many sales teams struggle with CRMs that require constant manual data entry and complicated setup. Salesflare takes a different approach by automating much of the work behind the scenes so sales professionals can focus more on building relationships and closing deals. Designed ma...

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Free Trial30 Days Starting Price$29 Per month HeadquartersUnited States
#97

Enghouse eKMS

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Enghouse eKMS is a powerful help desk software solution designed to streamline customer support and enhance service quality. With eKMS, businesses can manage and resolve customer inquiries efficiently through multiple communication channels, including phone, email, and chat. The...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersUnited States
#98

WORKetc

One Platform to Start, Run & Grow Any Business

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WORKetc is an all in one business management platform that helps small and growing businesses manage customer relationships, projects, sales, billing, and customer support from a single connected workspace. Its CRM centralizes customer information, communication history, document...

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Free Trial14 Days Starting Price$78 Per month HeadquartersAustralia
#99

mHelpDesk

🏆 SW Recommended

The Fastest, Easiest, Most Powerful Field Service Management Software

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mHelpDesk is a comprehensive field service management software designed to streamline operations for small to medium-sized businesses. It excels in automating and organizing job scheduling, dispatching, and invoicing, making it easier for service professionals to manage their wor...

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Free Trial14 Days Starting PriceContact Vendor HeadquartersUnited States
#100

Deskpro

Your omnichannel helpdesk solution for efficient customer support, ticket management, and support collaboration.

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Deskpro is an all-encompassing helpdesk software designed to cater to the diverse needs of both small and large organizations. Its standout feature is the omnichannel support system, allowing seamless integration of communications from email, live chat, phone, and social media in...

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Free TrialAvailable Starting Price$29 Per month HeadquartersUnited Kingdom

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