RE
Re:amaze
Claim ProfileRe:amaze is an integrated customer service, live chat, and helpdesk platform for online businesses.
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Re:amaze Evaluation Snapshot
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Product Overview
Re:amaze Overview
Product description, media, company details, support, training, deployment, customer size, languages, and industries.
Support
Training
Licensing & Deployment
Typical Customers
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Category-Based Capabilities
Re:amaze Features
Each category combines the selected software category, its category-specific description, and the features assigned to that category.
Knowledge Management Software 26 selected features Open category ↗ ⌄
Cataloging/Categorization
Knowledge Base Management
Single Sign On
Communication Management
SSL Security
Text Editing
Activity Tracking
Social Media Integration
Access Controls/Permissions
Decision Support
Document Management
Collaboration Tools
Drag & Drop
Live Chat
Surveys & Feedback
Self Service Portal
Alerts/Notifications
Full Text Search
Commenting/Notes
Discussions/Forums
Tagging
Widgets
Content Management
Content Library
Multi-Language
Calendar Management
Customer Service Software 25 selected features Open category ↗ ⌄
Performance Metrics
Appointment Management
Real Time Notifications
Customer Segmentation
Employee Management
Queue Management
Virtual Assistant
Customer History
Call Routing
SMS Messaging
Email Management
Voice Mail
Call Center Management
Knowledge Base Management
Multi-Channel Communication
Live Chat
Activity Tracking
Self Service Portal
Alerts/Escalation
Auto-Responders
Support Ticket Management
Engagement Tracking
Surveys & Feedback
Social Media Integration
Contact Management
Help Desk Software 26 selected features Open category ↗ ⌄
Automated Routing
Call Center Management
Real-Time Chat
Performance Metrics
Customer Database
Self Service Portal
SLA Management
CRM
Real Time Notifications
Multi-Channel Communication
Support Ticket Management
Surveys & Feedback
Document Storage
Social Media Integration
Alerts/Escalation
Prioritization
Workflow Configuration
Ticket Management
Reporting/Analytics
Access Controls/Permissions
IT Asset Management
Email Management
Customer History
Interaction Tracking
Knowledge Base Management
Remote Access/Control
Community Software 26 selected features Open category ↗ ⌄
Group Management
Event Management
Activity Dashboard
Content Management
Calendar Management
@mentions
Ideation
Website Management
Drag & Drop
User Management
Feedback Management
Membership Management
Engagement Tracking
Email Management
Discussions/Forums
Member Directory
Activity Tracking
Filtering
Alerts/Notifications
Chat/Messaging
Multi-Language
Knowledge Base Management
Social Media Integration
Moderation
Communication Management
Contact Database
Live Chat Software 24 selected features Open category ↗ ⌄
Transfers/Routing
Document Storage
Mobile Access
Search/Filter
Single Sign On
Support Ticket Management
Screen Sharing
Reporting/Analytics
Proactive Chat
Auto-Responders
Multi-Channel Communication
Real Time Notifications
Offline Form
Collaboration Tools
CRM
Interaction Tracking
Transcripts/Chat History
Contact Management
Geotargeting
Chat/Messaging
File Sharing
Canned Responses
Email Management
Surveys & Feedback
Social CRM Software 29 selected features Open category ↗ ⌄
Lead Capture
Customer Support
Lead Nurturing
Activity Dashboard
Data Visualization
Brand Tracking
Contact Management
Customer Engagement
Social Media Monitoring
Social Promotion
Sales Pipeline Management
Email Marketing
Reporting/Analytics
Tagging
Communication Management
Audience Targeting
Marketing Automation
Calendar Management
Content Management
Sentiment Analysis
Task Management
Customer Database
Social Media Integration
Live Chat
Email Tracking
CRM
Customer Social Profiles
Collaboration Tools
Engagement Tracking
Knowledge Base Software 16 selected features Open category ↗ ⌄
Full Text Search
Self Service Portal
SEO Management
Customizable Branding
Feedback Management
Reporting/Analytics
Rich Text Editor
Cataloging/Categorization
Multi-Language
Customizable Templates
Collaboration Tools
User Management
Drag & Drop Editor
Mobile Interface
WYSIWYG Editor
Knowledge Management
Sales Tracking Software 17 selected features Open category ↗ ⌄
Sales Pipeline Management
Lead Management
Reporting/Analytics
Appointment Scheduling
Task Management
Interaction Tracking
Alerts/Notifications
Customizable Reports
Activity Dashboard
Commenting/Notes
Third-Party Integrations
Data Import/Export
Lead Scoring
Document Management
Email Templates
Call Logging
Search/Filter
Service Desk Software 18 selected features Open category ↗ ⌄
Change Management
Incident Management
Service Level Agreement (SLA) Management
Reporting & Statistics
IT Asset Management
Remote Access/Control
Procurement Management
Self Service Portal
Prioritization
Real-Time Notifications
Mobile Access
Support Ticket Management
CMDB
Alerts/Notifications
Knowledge Base Management
Problem Management
Customer Support
Analytics
IT Ticketing Systems Software 31 selected features Open category ↗ ⌄
Access Controls/Permissions
Activity Dashboard
Alerts/Escalation
Asset Lifecycle Management
Automated Responses
Automated Routing
Change Management
Collaboration Tools
Configurable Workflow
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Help Desk Management
Incident Management
IT Asset Management
Knowledge Base Management
Macros/Templated Responses
Multi-Channel Communication
Multi-Language
Prioritization
Problem Management
Release Management
Reporting/Analytics
Self Service Portal
Service Catalog
Service Reporting
Support Ticket Management
Support Ticket Tracking
Task Management
Pricing Information
Re:amaze Pricing
Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.
BASIC
$29
Per Month
Prices shown are profile information and may not include taxes, regional differences, introductory terms, usage limits, or add-ons. Confirm current plans on the vendor website.
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Frequently Asked Questions
Re:amaze FAQs
Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.
Re:amaze is a sophisticated customer service and engagement software designed to streamline communication between businesses and their customers. Its standout feature is the integration of various communication channels like email, live chat, social media, and SMS into a single platform, allowing for efficient management of customer interactions. Re:amaze offers a live chat tool, which not only facilitates real-time conversations but also includes chatbots for automated responses. Its shared inbox feature ensures no customer query goes unnoticed, promoting teamwork and efficiency. The software also provides detailed reporting and analytics, giving insights into customer engagement and support team performance. Customizable and user-friendly, Re:amaze is ideal for businesses aiming to enhance their customer support experience and engagement strategies.
- No, Re:amaze does not offer a free version.
- Yes, Re:amaze offers a free trial.
- No, Credit Card details are not required for the Re:amaze trial.
-
Re:amaze offers the following pricing plans & packages:
BASIC
$29 Per Month
-
Re:amaze supports the following payment frequencies:
- Annual Subscription , Monthly Payment
- Yes, Re:amaze offers an API.
-
Re:amaze offers support with the following options:
- Email , Phone , Chat , Knowledge Base
-
Re:amaze offers training with the following options:
- Live Online , Documentation
-
Re:amaze supports the following languages:
- English
-
Following are the typical users of the Re:amaze:
- Self-Employed , Small-Business , Midsize-Business , Large-Enterprise-Business
-
Re:amaze supports the following deployment:
- Cloud Hosted
-
Re:amaze supports the following devices and operating systems:
- Web-Based , iPhone , Android , Mac
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