Re:amaze is a sophisticated customer service and engagement software designed to streamline communication between businesses and their customers. Its standout feature is the integration of various communication channels like email, live chat, social media, and SMS into a single platform, allowing for efficient management of customer interactions. Re:amaze offers a live chat tool, which not only facilitates real-time conversations but also includes chatbots for automated responses. Its shared inbox feature ensures no customer query goes unnoticed, promoting teamwork and efficiency. The software also provides detailed reporting and analytics, giving insights into customer engagement and support team performance. Customizable and user-friendly, Re:amaze is ideal for businesses aiming to enhance their customer support experience and engagement strategies.
Reamaze
2012
United States
11-50
Email
Automated Routing