Auvik

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Auvik is cloud-based network management software

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SoftwareWorld Editorial Review

Why SoftwareWorld Chooses Auvik

"IT and managed service teams often rely on Auvik for network visibility and monitoring, making it easier to track devices, spot issues, and respond quickly without digging through manual processes. It works well for teams managing multiple client environments or distributed networks. The automatic network mapping is a practical time-saver for smaller IT teams. That said, businesses with very basic network setups may find the depth of features more than they actually need day to day."
Decision Snapshot

Auvik Evaluation Snapshot

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User Rating4.0 / 5
Starting PriceContact Vendor
Free Trial14 Days
Free VersionNot available
APIAvailable
DeploymentCloud Hosted
HeadquartersUnited States
✎
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Product Overview

Auvik Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About Auvik

Auvik is a cloud-based network management software designed to simplify the complexities of network monitoring and management. It's particularly user-friendly, with a focus on real-time network mapping and automatic updates, ensuring network administrators always have up-to-date information. Auvik excels in remote troubleshooting, allowing swift resolution of network issues from anywhere. It offers comprehensive device inventory management, effortlessly tracking all connected devices. The software's alert system is highly customizable, enabling timely notifications about network anomalies. Furthermore, Auvik integrates seamlessly with other IT management tools, enhancing overall IT infrastructure efficiency. This makes it an excellent choice for businesses seeking a reliable, intuitive, and feature-rich network management solution.
Company Auvik Networks
Founded 2013
Headquarters United States
Employees 101-500

Support

Email Phone Chat Knowledge Base FAQs/Forum

Training

Live Online Webinar Documentation Videos

Licensing & Deployment

Proprietary Cloud Hosted Web-Based Windows Mac Linux

Typical Customers

Small-Business Midsize-Business Large-Enterprise-Business
Languages Supported 1 language available
English
Industries Served 3 industries available
Computer Networking Education Management Financial Services

Why Choose Auvik

Pros

  • Pros Cloud-based setup gets networks mapped in under 30 minutes
  • Pros Traffic analysis pinpoints bandwidth hogs across the entire network
  • Pros Automatic topology maps update themselves whenever devices change
  • Pros MSPs benefit greatly from the multi-tenant dashboard design
  • Pros Alert system catches issues before end users even notice
  • Pros Device inventory stays accurate without any manual input needed
  • Pros Integrations with major PSA tools reduce ticket-handling friction considerably

Cons

  • Cons Pricing climbs quickly as your managed device count grows
  • Cons Dashboard depth can overwhelm new network administrators initially
  • Cons Reporting customization feels limited for analytics-heavy operations teams
  • Cons Mobile experience noticeably thinner compared to the full desktop view
Strengths and Limitations

Auvik Pros & Cons

Consider the practical advantages and limitations identified through SoftwareWorld's product assessment.

+

Pros

  • Cloud-based setup gets networks mapped in under 30 minutes
  • Traffic analysis pinpoints bandwidth hogs across the entire network
  • Automatic topology maps update themselves whenever devices change
  • MSPs benefit greatly from the multi-tenant dashboard design
  • Alert system catches issues before end users even notice
  • Device inventory stays accurate without any manual input needed
  • Integrations with major PSA tools reduce ticket-handling friction considerably
!

Cons

  • Pricing climbs quickly as your managed device count grows
  • Dashboard depth can overwhelm new network administrators initially
  • Reporting customization feels limited for analytics-heavy operations teams
  • Mobile experience noticeably thinner compared to the full desktop view
Category-Based Capabilities

Auvik Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

MSP Software 29 selected features Open category ↗ ⌄

Auvik is a cloud-based MSP software that delivers automated network discovery, real-time monitoring, and configuration backups for managed environments. It helps service providers quickly onboard new clients, gain visibility into client networks, detect issues early, and simplify troubleshooting. With secure multitenancy, MSPs can manage multiple customer networks independently, maintain trust during QBRs, and deliver consistent, reliable network management at scale.

Help Desk Management Event Logs CRM Activity Tracking Server Monitoring Issue Management Self Service Portal Billing & Invoicing Configuration Management Dashboard Compliance Management Real Time Updates Project Management Patch Management SLA Management Remote Monitoring & Management Backup and Recovery Inventory Management Support Ticket Management Incident Management Maintenance Scheduling Policy Management Anti Virus IT Asset Tracking Task Management Real Time Analytics Performance Metrics Active Directory Integration Contract/License Management
IT Management Software 29 selected features Open category ↗ ⌄

Auvik is IT management software that gives teams immediate visibility into their network without heavy configuration or ongoing maintenance. It automatically discovers devices, documents connections, and monitors performance so IT teams can troubleshoot faster and respond to issues before users are impacted. By reducing manual documentation and tool sprawl, Auvik helps IT teams spend less time maintaining systems and more time on strategic initiatives like modernization, security, and infrastructure planning.

Change Management SLA Management Activity Tracking Knowledge Management Dashboard Audit Management Self Service Portal Patch Management Capacity Management Configuration Management License Management Alerts/Notifications Inventory Management Compliance Management Remote Access/Control Server Monitoring Event Logs Task Management Incident Management SSL Security Audit Trail Access Controls/Permissions Ticket Management Maintenance Scheduling Chat/Messaging Issue Auditing IT Asset Tracking IT Risk Management Network Security
Network Management Software 17 selected features Open category ↗ ⌄

Auvik simplifies network management by automatically discovering, mapping, and monitoring network devices across sites and environments. IT teams and MSPs can see what’s on the network, understand how everything connects, and quickly identify the root cause of issues when something goes wrong. With real-time insights and minimal setup, Auvik reduces operational overhead while improving network reliability, uptime, and confidence in day-to-day network operations.

Remote Access/Control Relationship Mapping Network Provisioning Alerts/Notifications Issue Management Troubleshooting Dashboard Endpoint Protection Data Visualization Performance Metrics Continuous Monitoring Network Analysis Network Resource Management Configuration Management Remediation Management Event Logs Access Controls/Permissions
Network Mapping Software 10 selected features Open category ↗ ⌄

Auvik is network mapping software that automatically creates and maintains up-to-date network topology maps. Instead of relying on spreadsheets or manual diagrams, teams get a live view of how devices, connections, and dependencies are structured across their network. These visual maps make troubleshooting faster, onboarding easier, and documentation reliable, helping both MSPs and internal IT teams clearly understand complex networks at a glance.

Color Codes/Icons Map Exporting Reporting/Analytics On-Demand Mapping Compliance Tracking Device Auto Discovery Location-Based Mapping Self-Updating Maps Hierarchical Mapping Artificial Intelligence
Network Monitoring Software 19 selected features Open category ↗ ⌄

Auvik provides network monitoring software that continuously tracks device health, performance, and availability in real time. Automated alerts notify teams when something goes wrong so issues can be addressed before they impact users or customers. By eliminating blind spots and reducing the need for constant manual checks, Auvik enables faster response times, more predictable operations, and greater trust in network performance across multiple sites or client environments.

Simple Network Management Protocol (SNMP) IP Address Monitoring Web Traffic Reporting Patch Management Uptime Reporting Dashboard Bandwidth Monitoring Network Resource Management Threshold Alerts Incident Management Baseline Manager Service Level Agreement (SLA) Management Reporting & Statistics Network Analysis Real-Time Data Server Monitoring Event Logs Performance Metrics Device Auto Discovery
Network Troubleshooting Software 20 selected features Open category ↗ ⌄

Auvik is network troubleshooting software that helps IT teams and MSPs quickly identify, understand, and resolve network issues. By automatically mapping network dependencies and providing real-time performance data, Auvik makes it easier to pinpoint root causes without manually checking devices or tracing connections. This reduces mean time to resolution, minimizes downtime, and allows teams to fix problems confidently, even in complex or multi-site network environments.

Mobile Network Troubleshooting Web Traffic Reporting Network Analysis Monitoring Remote Monitoring & Management Configuration Management Activity Dashboard Server Monitoring Connectivity Management Diagnostic Tools Performance Management Network Monitoring Uptime Reporting Real-Time Monitoring Change Management Alerts/Escalation Event Logs Data Visualization Intrusion Prevention System Bug/Issue Capture
Observability Software 8 selected features Open category ↗ ⌄

Auvik provides observability into network environments by combining automated discovery, real-time monitoring, and contextual visibility into how devices and connections interact. Rather than relying on isolated metrics, teams gain a clear understanding of network behavior and performance over time. This holistic view helps IT teams detect issues earlier, understand impact faster, and make informed decisions that improve reliability, uptime, and overall network health.

Activity Monitoring Performance Metrics Alerts/Notifications Data Visualization Real-Time Data Network Monitoring Root Cause Analysis Anomaly Detection
Remote Monitoring and Management Software 19 selected features Open category ↗ ⌄

Auvik is remote monitoring and management software that enables IT teams and MSPs to oversee network infrastructure across multiple sites or clients from a single platform. Automated monitoring and alerting help teams detect issues early and respond quickly without being on-site. With minimal setup and ongoing maintenance, Auvik reduces operational effort while supporting proactive management and consistent service delivery at scale.

Configuration Management Task Management IT Asset Management Remediation Management User Management Vulnerability Scanning Real-time Alerts For MSPs Policy Management Maintenance Scheduling Network Monitoring Real-Time Monitoring Audit Trail Patch Management Mobile Access Uptime Reporting Support Ticket Management Deployment Management Compliance Management
Server Monitoring Software 13 selected features Open category ↗ ⌄

Auvik supports server monitoring by providing visibility into how servers connect to and impact the broader network. IT teams can monitor availability and performance alongside switches, routers, and other infrastructure to better understand dependencies and troubleshoot issues faster. By viewing servers in network context, teams can reduce blind spots, respond to incidents more effectively, and maintain reliable service across critical systems.

API Inventory Management Event Logs Server Monitoring Capacity Management Uptime Reporting Web Traffic Reporting Alerts/Escalation Data Visualization Activity Dashboard Diagnostic Tools Performance Monitoring Reporting/Analytics
IT Ticketing Systems Software 31 selected features Open category ↗ ⌄

Auvik complements IT ticketing systems by providing the network visibility and context teams need to resolve tickets faster and more accurately. When alerts trigger incidents, technicians can quickly understand what devices are involved, how they connect, and where the issue originates. This reduces back-and-forth troubleshooting, shortens resolution times, and helps IT teams deliver more consistent, trusted support experiences.

Access Controls/Permissions Activity Dashboard Alerts/Escalation Asset Lifecycle Management Automated Responses Automated Routing Change Management Collaboration Tools Configurable Workflow Customizable Branding Customizable Fields Customizable Forms Customizable Reports Customizable Templates Help Desk Management Incident Management IT Asset Management Knowledge Base Management Macros/Templated Responses Multi-Channel Communication Multi-Language Prioritization Problem Management Release Management Reporting/Analytics Self Service Portal Service Catalog Service Reporting Support Ticket Management Support Ticket Tracking Task Management
Connected Applications

Auvik Integrations

Integration information is displayed only when approved integration products are available on the profile.

Pricing Information

Auvik Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Contact Vendor
Preferred Currency USD ($)
Free Trial 14 Days
Free Version Not available
Payment Frequency Not available
Verified User Feedback

Auvik Reviews

Approved reviews submitted through verified Google or LinkedIn reviewer accounts.

Write a Auvik Review ↗
4.0
Based on 1 approved review
5 stars 50%
4 stars 0%
3 stars 50%
2 stars 0%
1 star 0%
Marian V
Marian V Community Manager

Auvik is likeable!

Auvik is an amazing tool that helps track the work of all company members and is very helpful for teams working with people in other states or countries. It is especially useful for remote companies. It is not easy to use at first, but you can learn it over time.

Reviewed on April, 2025
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Frequently Asked Questions

Auvik FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

Auvik is a cloud-based network management software designed to simplify the complexities of network monitoring and management. It's particularly user-friendly, with a focus on real-time network mapping and automatic updates, ensuring network administrators always have up-to-date information. Auvik excels in remote troubleshooting, allowing swift resolution of network issues from anywhere. It offers comprehensive device inventory management, effortlessly tracking all connected devices. The software's alert system is highly customizable, enabling timely notifications about network anomalies. Furthermore, Auvik integrates seamlessly with other IT management tools, enhancing overall IT infrastructure efficiency. This makes it an excellent choice for businesses seeking a reliable, intuitive, and feature-rich network management solution.

  • No, Auvik does not offer a free version.

  • Yes, Auvik offers a free trial.

  • No, Credit Card details are not required for the Auvik trial.

  • Yes, Auvik offers an API.

  • Auvik can be integrated with the following applications:

    • Webex , ServiceNow , Slack , Zendesk Suite , PagerDuty , Microsoft Teams , ServiceNow , Network Performance Monitor , Datto RMM , Azure Active Directory External Identities , ServiceNow

  • Auvik offers support with the following options:
    • Email , Phone , Chat , Knowledge Base , FAQs/Forum

  • Auvik offers training with the following options:
    • Live Online , Webinar , Documentation , Videos

  • Auvik supports the following languages:
    • English

  • Following are the typical users of the Auvik:
    • Small-Business , Midsize-Business , Large-Enterprise-Business

  • Auvik supports the following deployment:
    • Cloud Hosted

  • Auvik supports the following devices and operating systems:
    • Web-Based , Windows , Mac , Linux
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