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Best Free Help Desk Software - Page 5

Free help desk software lets you turn customer emails, chats, and requests into organized tickets without paying a monthly fee. It's a great starting point for small teams who want to stop losing track of support requests in a crowded inbox.

Startups, small businesses, and lean IT teams are the ones who benefit most from a free ticketing system. Common use cases include tracking support tickets from one dashboard, assigning requests to the right person, keeping a record of customer conversations, and setting up a basic self-service help center, all without spending a rupee on software.

Not every "free" tool is actually free forever, though. Some offer a genuinely free plan with limits, others are open-source and free only if you're comfortable self-hosting, and a few advertise "free" but are really just a time-limited trial in disguise. At SoftwareWorld, we compare the best free help desk software honestly, so you know exactly what you're getting before you sign up, and can pick a free ticketing system that actually solves your support problem instead of creating a new one.

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★★★★★4.7 average rating from 241 reviews
Last Updated: October 15, 2026
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Complete Product Directory

List of Top Free Help Desk Software - Page 5

Continue with products 101–125. Review each product’s overview, then open available tabs for buyer fit, use cases, features, integrations, pros and cons, and pricing.

Best Free Help Desk Software Products 101–125

Use search, filters, and available product tabs to evaluate the next 25 listings in this category.

25 products shown
#101

HESK

Powerful, flexible, and reliable help desk software

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Overview

HESK is a lightweight, web-based help desk software that turns email and web-form inquiries into organized tickets. It offers a built-in knowledge base, canned responses, custom fields, and ticket categorization. Affordable and free to start, it's a simple, self-hosted solution f...

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Free TrialNA Starting Price$49.99 Per one-time HeadquartersUnited Kingdom
#102

Helprace

Help Desk Software for Customer Support

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Overview

Helprace is a comprehensive customer service solution tailored to enhance customer engagement and support efficiency. This platform integrates multiple support tools, including a help desk, a knowledge base, and community forums, into a single, user-friendly interface. Key featur...

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Free Trial30 Days Starting PriceContact Vendor HeadquartersUnited States
#103

elevio

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Overview

elevio is an innovative help desk software designed to help organizations manage customer support effectively. This platform offers a range of tools for ticket management, knowledge base creation, and reporting, ensuring efficient customer service operations. With elevio, users c...

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Free TrialAvailable Starting Price$99 Per month HeadquartersDenmark
#104

Consol CM/Helpdesk

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Overview

Consol CM/Helpdesk is a versatile help desk software solution designed to streamline customer support operations and enhance service delivery. It provides businesses with a centralized platform to manage customer inquiries, support tickets, and service requests. With Consol CM/He...

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Free TrialAvailable Starting Price€69 Per user HeadquartersGermany
#105

Startly

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Overview

Startly is a time and expense software designed to help businesses track employee time, manage expenses, and streamline invoicing. The platform allows users to log work hours, track project costs, and submit expense reports, ensuring accurate billing and compliance with company p...

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Free TrialAvailable Starting Price$10 Per user HeadquartersUnited States
#106

eDesk

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Overview

eDesk is a comprehensive customer service software designed to enhance support operations and improve customer satisfaction for organizations. This platform provides robust tools for managing customer inquiries, tracking support tickets, and optimizing communication. With its use...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersIreland
#107

Ameyo FusionCX

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Overview

Ameyo FusionCX is an advanced auto dialer software designed to automate outbound calling and enhance the efficiency of contact centers and sales teams. The software utilizes intelligent dialing algorithms to automatically dial phone numbers, reducing manual efforts and eliminatin...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersIndia
#108

Tempo Timesheets

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Tempo Timesheets is a comprehensive time tracking software designed to help organizations manage employee time and project costs effectively. This platform provides tools for tracking hours worked, managing timesheets, and generating reports, ensuring accurate payroll processing...

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Free TrialAvailable Starting Price$10 Per user HeadquartersUnited States
#109

Tempo Cost Tracker

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Overview

Tempo Cost Tracker is a powerful project management software that enables businesses to monitor and control project costs in real time. The platform allows project managers to track expenses, compare them to budgets, and make data-driven decisions to ensure that projects stay wit...

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Free TrialAvailable Starting Price$10 Per feautre HeadquartersUnited States
#110

SmartITSM

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SmartITSM is IT service management software designed to streamline IT operations, automate workflows, and improve service delivery for organizations. The platform includes modules for incident management, change management, asset management, and service requests, helping IT teams...

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Free TrialAvailable Starting Price€49 Per user HeadquartersGermany
#111

Dixa

Conversational Customer Service Platform

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Overview

Dixa is a customer service platform that streamlines support across multiple channels. It allows businesses to manage phone, email, chat, and messaging in one unified interface. Key features include a smart routing system to direct queries to the right agent and real-time perform...

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Free TrialAvailable Starting Price$39 Per month HeadquartersDenmark
#112

Mojo Helpdesk

The Best Solution To Support Customers & Employees

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Overview

Mojo Helpdesk is a straightforward and effective tool designed to enhance customer support and manage internal helpdesk tasks. Perfect for businesses of all sizes, it simplifies tracking and resolving customer issues through an organized ticket management system. One of its stand...

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Free TrialAvailable Starting Price$12.6 Per month HeadquartersUnited States
#113

iTOP

🏆 SW Recommended
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Overview

iTOP is a flexible help desk software designed to simplify IT service management and improve support efficiency. It allows IT teams to manage and resolve user requests effectively, providing tools for ticket creation, tracking, and prioritization. iTOP supports customizable workf...

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Free TrialNA Starting PriceContact Vendor HeadquartersFrance
#114

ClickDesk

Convert your visitors to happy customers

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Overview

ClickDesk is a customer engagement platform that combines live chat, voice, video, and helpdesk functionality into a single browser-based solution. It allows businesses to interact with website visitors in real time while maintaining a structured system for follow-up and issue tr...

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Free TrialNA Starting Price$14.99 Per month HeadquartersUnited States
#115

HelpCrunch

Customer service software that covers all your business needs

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HelpCrunch is a versatile customer communication platform designed to streamline interactions between businesses and their clients. This user-friendly software offers a variety of tools, including live chat, email marketing, and customer support automation, all integrated into on...

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Free Trial14 Days Starting Price$12 Per month HeadquartersUnited States
#116

UJET

Reimagining Contact Center Solutions

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Overview

UJET is a cloud-based customer support software designed for modern businesses. It offers a platform for handling customer interactions across various channels like phone, chat, and in-app messaging. UJET's unique feature is its mobile SDK, allowing direct support within mobile a...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersUnited States
#117

atSpoke

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atSpoke is a modern help desk software designed to enhance IT support and streamline internal communications within organizations. The platform provides a userfriendly interface for employees to submit support requests and track their status in real time. atSpoke utilizes artific...

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Free TrialAvailable Starting Price$3 Per user HeadquartersUnited States
#118

Outseta

All-in-one Membership Software

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Overview

Outseta is for early stage, software-as-a-service start-ups who are frustrated by the time, complexity, and costs involved in integrating multiple software solutions required to effectively run their businesses. Outseta is the only all-in-one platform integrating subscription bil...

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Free Trial7 Days Starting Price$39 Per month HeadquartersUnited States
#119

HelpOnClick

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HelpOnClick is an advanced help desk software designed to enhance customer support and streamline issue resolution processes for organizations. With its intuitive interface, HelpOnClick enables users to manage support tickets, track customer inquiries, and provide timely assistan...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersUnited States
#120

Intelligent Service Management

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Intelligent Service Management is a comprehensive help desk software that simplifies and automates IT service management processes. It provides an all-in-one platform for incident tracking, service request management, and problem resolution, ensuring that IT support teams can han...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersUnited States
#121

Supremo Remote Desktop

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Supremo Remote Desktop is an easy-to-use remote support software that enables businesses and IT professionals to provide remote assistance to clients and employees. The platform offers secure, encrypted connections, allowing users to access and control remote desktops, troublesho...

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Free TrialAvailable Starting Price$199 Per year HeadquartersItaly
#122

ControlHippo

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ControlHippo is a customer communications management software designed to help businesses deliver personalized, consistent, and timely communications across multiple channels. The platform offers tools for managing customer interactions via email, SMS, social media, and live chat...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersUnited States
#123

Helpspot

Best Help Desk Software

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HelpSpot is a user-friendly and efficient help desk software designed to streamline customer support processes for businesses of all sizes. Its most appreciable feature is the centralized ticket management system. This feature allows businesses to consolidate customer inquiries f...

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Free TrialAvailable Starting Price$594 Per year HeadquartersUnited States
#124

VIZOR IT Asset Management

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VIZOR IT Asset Management is an advanced help desk software designed to streamline IT service management and asset tracking for organizations. This platform offers tools for incident management, service request tracking, and asset inventory management, enabling IT teams to respon...

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Free TrialAvailable Starting Price$2 Per user HeadquartersUnited States
#125

CloudCall

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CloudCall is an advanced help desk software designed to enhance customer service through integrated communication tools. This platform provides comprehensive solutions for managing customer inquiries, tracking support tickets, and improving team collaboration seamlessly. With its...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersUnited Kingdom

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