atSpoke
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atSpoke Evaluation Snapshot
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Product Overview
atSpoke Overview
Product description, media, company details, support, training, deployment, customer size, languages, and industries.
Support
Training
Licensing & Deployment
Typical Customers
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Category-Based Capabilities
atSpoke Features
Each category combines the selected software category, its category-specific description, and the features assigned to that category.
Help Desk Software 26 selected features Open category ↗ ⌄
Automated Routing
Call Center Management
Real-Time Chat
Performance Metrics
Customer Database
Self Service Portal
SLA Management
CRM
Real Time Notifications
Multi-Channel Communication
Support Ticket Management
Surveys & Feedback
Document Storage
Social Media Integration
Alerts/Escalation
Prioritization
Workflow Configuration
Ticket Management
Reporting/Analytics
Access Controls/Permissions
IT Asset Management
Email Management
Customer History
Interaction Tracking
Knowledge Base Management
Remote Access/Control
Issue Tracking Software 27 selected features Open category ↗ ⌄
Issue Scheduling
Customizable Reports
Real Time Notifications
Chat/Messaging
Help Desk Management
Assignment Management
Task Management
Collaboration Tools
Role-Based Permissions
Commenting/Notes
Ticket Management
Alerts/Notifications
Projections
Multi-Channel Communication
Recurring Issues
Issue Tracking
Knowledge Base Management
Email Management
Support Ticket Tracking
Monitoring
Project Management
Issue Auditing
Prioritization
Task Progress Tracking
Self Service Portal
Surveys & Feedback
SLA Management
Artificial Intelligence Software 17 selected features Open category ↗ ⌄
Virtual Personal Assistant (VPA)
Sentiment Analysis
Trend Analysis
API
Data Import/Export
Predictive Analytics
Third-Party Integrations
Multi-Language
For Sales Teams/Organizations
Collaboration Tools
Activity Dashboard
Reporting/Analytics
Process/Workflow Automation
Chatbot
For eCommerce
Speech Recognition
Performance Metrics
Knowledge Base Software 16 selected features Open category ↗ ⌄
Full Text Search
Self Service Portal
SEO Management
Customizable Branding
Feedback Management
Reporting/Analytics
Rich Text Editor
Cataloging/Categorization
Multi-Language
Customizable Templates
Collaboration Tools
User Management
Drag & Drop Editor
Mobile Interface
WYSIWYG Editor
Knowledge Management
IT Ticketing Systems Software 31 selected features Open category ↗ ⌄
Access Controls/Permissions
Activity Dashboard
Alerts/Escalation
Asset Lifecycle Management
Automated Responses
Automated Routing
Change Management
Collaboration Tools
Configurable Workflow
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Help Desk Management
Incident Management
IT Asset Management
Knowledge Base Management
Macros/Templated Responses
Multi-Channel Communication
Multi-Language
Prioritization
Problem Management
Release Management
Reporting/Analytics
Self Service Portal
Service Catalog
Service Reporting
Support Ticket Management
Support Ticket Tracking
Task Management
Pricing Information
atSpoke Pricing
Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.
Basic
$3
Per User
Prices shown are profile information and may not include taxes, regional differences, introductory terms, usage limits, or add-ons. Confirm current plans on the vendor website.
Alternative Products
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Frequently Asked Questions
atSpoke FAQs
Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.
atSpoke is a modern help desk software designed to enhance IT support and streamline internal communications within organizations. The platform provides a userfriendly interface for employees to submit support requests and track their status in real time. atSpoke utilizes artificial intelligence to automate ticket routing and responses, ensuring that inquiries are directed to the appropriate team members promptly. The software also offers knowledge base functionality, enabling users to find answers to common questions quickly. With its reporting and analytics capabilities, atSpoke helps organizations monitor support performance, identify trends, and improve service delivery. This comprehensive solution fosters a collaborative environment, enhancing overall employee satisfaction and productivity.
- No, atSpoke does not offer a free version.
- Yes, atSpoke offers a free trial.
- No, Credit Card details are not required for the atSpoke trial.
-
atSpoke offers the following pricing plans & packages:
Basic
$3 Per User
-
atSpoke supports the following payment frequencies:
- Monthly Subscription
- No, atSpoke does not offer an API.
-
atSpoke offers support with the following options:
- 24x7 Support , Email , Phone , Knowledge Base , FAQs/Forum
-
atSpoke offers training with the following options:
- Videos
-
atSpoke supports the following languages:
- English
-
Following are the typical users of the atSpoke:
- Self-Employed , Small-Business , Midsize-Business
-
atSpoke supports the following deployment:
- Cloud Hosted
-
atSpoke supports the following devices and operating systems:
- Web-Based
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