Mojo Helpdesk

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Mojo Helpdesk Evaluation Snapshot

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User RatingNot rated yet
Starting Price$12.6 / month
Free TrialAvailable
Free VersionNo
APIAvailable
DeploymentCloud Hosted
HeadquartersUnited States
✎
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Product Overview

Mojo Helpdesk Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About Mojo Helpdesk

Mojo Helpdesk is a straightforward and effective tool designed to enhance customer support and manage internal helpdesk tasks. Perfect for businesses of all sizes, it simplifies tracking and resolving customer issues through an organized ticket management system. One of its standout features is the ability to automate responses to frequently asked questions, providing quick and consistent customer service. Additionally, Mojo Helpdesk offers a self-service knowledge base, empowering customers to find answers independently. Its easy setup and compatibility with various other tools make it a practical and versatile solution for improving customer relations and internal support efficiency. Overall, Mojo Helpdesk is a great choice for businesses aiming to streamline their support operations with simplicity and effectiveness.
Company Metadot
Founded 2006
Headquarters United States
Employees 11-50

Support

24x7 Support Email Phone Chat Knowledge Base

Training

Webinar Documentation

Licensing & Deployment

Proprietary Cloud Hosted Web-Based iPhone Android

Typical Customers

Self-Employed Small-Business Midsize-Business Large-Enterprise-Business
Languages Supported 6 languages available
English French Polish Portuguese Spanish Turkish
Industries Served 1 industry available
Information Technology & Services
Category-Based Capabilities

Mojo Helpdesk Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

Customer Service Software 25 selected features Open category ↗ ⌄
Performance Metrics Appointment Management Real Time Notifications Customer Segmentation Employee Management Queue Management Virtual Assistant Customer History Call Routing SMS Messaging Email Management Voice Mail Call Center Management Knowledge Base Management Multi-Channel Communication Live Chat Activity Tracking Self Service Portal Alerts/Escalation Auto-Responders Support Ticket Management Engagement Tracking Surveys & Feedback Social Media Integration Contact Management
Help Desk Software 26 selected features Open category ↗ ⌄
Automated Routing Call Center Management Real-Time Chat Performance Metrics Customer Database Self Service Portal SLA Management CRM Real Time Notifications Multi-Channel Communication Support Ticket Management Surveys & Feedback Document Storage Social Media Integration Alerts/Escalation Prioritization Workflow Configuration Ticket Management Reporting/Analytics Access Controls/Permissions IT Asset Management Email Management Customer History Interaction Tracking Knowledge Base Management Remote Access/Control
Pricing Information

Mojo Helpdesk Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Per User
Preferred Currency USD ($)
Free Trial Available
Free Version NA
Payment Frequency Annual Subscription, Monthly Payment
Pricing Page ↗
TEAM
$12.6 Per Month

Prices shown are profile information and may not include taxes, regional differences, introductory terms, usage limits, or add-ons. Confirm current plans on the vendor website.

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Top Mojo Helpdesk Alternatives

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Frequently Asked Questions

Mojo Helpdesk FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

Mojo Helpdesk is a straightforward and effective tool designed to enhance customer support and manage internal helpdesk tasks. Perfect for businesses of all sizes, it simplifies tracking and resolving customer issues through an organized ticket management system. One of its standout features is the ability to automate responses to frequently asked questions, providing quick and consistent customer service. Additionally, Mojo Helpdesk offers a self-service knowledge base, empowering customers to find answers independently. Its easy setup and compatibility with various other tools make it a practical and versatile solution for improving customer relations and internal support efficiency. Overall, Mojo Helpdesk is a great choice for businesses aiming to streamline their support operations with simplicity and effectiveness.

  • No, Mojo Helpdesk does not offer a free version.

  • Yes, Mojo Helpdesk offers a free trial.

  • No, Credit Card details are not required for the Mojo Helpdesk trial.

  • Mojo Helpdesk offers the following pricing plans & packages:

    TEAM

    $12.6 Per Month

  • Mojo Helpdesk supports the following payment frequencies:

    • Annual Subscription , Monthly Payment

  • Yes, Mojo Helpdesk offers an API.

  • Mojo Helpdesk offers support with the following options:
    • 24x7 Support , Email , Phone , Chat , Knowledge Base

  • Mojo Helpdesk offers training with the following options:
    • Webinar , Documentation

  • Mojo Helpdesk supports the following languages:
    • English , French , Polish , Portuguese , Spanish , Turkish

  • Following are the typical users of the Mojo Helpdesk:
    • Self-Employed , Small-Business , Midsize-Business , Large-Enterprise-Business

  • Mojo Helpdesk supports the following deployment:
    • Cloud Hosted

  • Mojo Helpdesk supports the following devices and operating systems:
    • Web-Based , iPhone , Android
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