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Best Free Customer Experience Software - Page 4

Free Customer Experience Software empowers businesses to enhance their interactions with customers without incurring additional costs. This software encompasses a range of tools designed to manage and improve every touchpoint of the customer journey, ensuring a seamless and satisfying experience. From tracking customer feedback to personalizing communications, customer experience software helps organizations understand and meet their customers' needs effectively. Utilizing a robust customer experience platform, businesses can analyze customer behavior, monitor satisfaction levels, and implement strategies that foster loyalty and retention. CX software and CX tools streamline processes such as support ticketing, live chat, and survey management, enabling companies to respond swiftly and accurately to customer inquiries and issues. These free solutions are particularly beneficial for startups and small businesses looking to deliver exceptional customer service without the financial burden. Explore our curated selection of free customer experience software to find the perfect tools that align with your business goals. Enhance your customer interactions and build lasting relationships with the best customer experience tools available at no cost.

Note: Most of the products listed in this free customer experience software category offer free trial versions, though they have restrictions like time limits, fixed number of users, or limited features. For more options and features, compare and evaluate all-time customer experience software to find the best fit for you.
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★★★★★4.7 average rating from 335 reviews
Last Updated: October 29, 2026
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List of Top Free Customer Experience Software - Page 4

Continue with products 76–100. Review each product’s overview, then open available tabs for buyer fit, use cases, features, integrations, pros and cons, and pricing.

Best Free Customer Experience Software Products 76–100

Use search, filters, and available product tabs to evaluate the next 25 listings in this category.

25 products shown
#76

Zoho Creator

🏆 SW Recommended

Best Low-Code Custom Application Development Platform

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Overview

Zoho Creator is a high-performing app development platform. It empowers individuals and businesses to design and deploy customized applications without requiring advanced coding skills. Think of it as a virtual workshop where your app ideas take shape effortlessly. With a user-fr...

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Free Trial15 Days Starting Price₹480 Per month HeadquartersUnited States
#77

UserVoice

The World's Best Product Feedback Tool

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UserVoice is a customer feedback and product management software that excels in bridging the gap between businesses and their users. It's uniquely designed to gather, analyze, and prioritize customer feedback, ensuring that product development aligns with user needs. The platform...

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Free Trial14 Days Starting Price$699 Per month HeadquartersUnited States
#78

Sprinklr Social

The undisputed leader in social media management

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Overview

Sprinklr Social is a sophisticated platform developed for large enterprises aiming to master customer experience management across digital channels. Its strength lies in offering an integrated suite for social media management, advertising, marketing, and customer care, all withi...

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Free Trial30 Days Starting Price$299 Per month HeadquartersUnited States
#79

Twilio Flex

New approach to cloud contact center software

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Twilio Flex is a powerful software solution tailored for modern contact centers. It empowers businesses with a comprehensive suite of communication and customer engagement tools. With Flex, you can easily customize your contact center operations, adapting to your unique needs. It...

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Free TrialAvailable Starting Price$150 Per month HeadquartersUnited States
#80

Appy Pie Live Chat

Best Live Chat Software to Convert Your Website Visitors into Sales

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Appy Pie Live Chat is a customer support solution designed to facilitate real-time interactions between businesses and their customers. This live chat software enables businesses to provide instant assistance, answer inquiries, and resolve issues, enhancing customer satisfaction...

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Free TrialAvailable Starting Price₹399 Per user HeadquartersUnited States
#81

Sprout Social

🏆 SW Recommended

A powerful solution for social media management

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Sprout Social is a comprehensive social media management platform that redefines how businesses connect, engage, and analyze their online presence. As a centralized solution, Sprout Social allows users to schedule posts, monitor conversations, and analyze performance across vario...

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Free Trial30 Days Starting Price$199 Per month HeadquartersUnited States
#82

Kantar Marketplace

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Kantar Marketplace is an advanced market research software platform that empowers businesses to make informed, data-driven decisions by providing rapid, high-quality insights. Designed for marketers and product managers, the platform enables users to conduct surveys, track brand...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited Kingdom
#83

Hotjar

🏆 SW Recommended

Website Heatmaps & Behavior Analytics Tools

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Hotjar is an intuitive tool designed to understand online user behavior and website performance. It offers heatmaps, which visually represent where users click, move, and scroll on your site, providing insights into their interactions. Hotjar also features session recordings, sho...

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Free Trial15 Days Starting PriceContact Vendor HeadquartersUnited States
#84

Freshdesk

🏆 SW Recommended

Delight your customers with omnichannel support solutions that drive meaningful conversations across channels.

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Overview

Freshdesk is a cloud-based customer service software offering a suite of tools to streamline support processes. It features a multi-channel ticketing system, allowing teams to manage conversations from email, chat, phone, and social media in one place. The software includes autom...

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Free Trial14 Days Starting Price₹999 Per month HeadquartersUnited States
#85

Freshworks Customer Service Suite

ALL-IN-ONE CUSTOMER SUPPORT SOLUTION

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Freshworks Customer Service Suite is an all-in-one customer support software that helps businesses provide exceptional service through multiple channels, including email, chat, phone, and social media. The platform includes a powerful helpdesk, live chat tool, and customer relati...

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Free TrialAvailable Starting Price$29 Per user HeadquartersUnited States
#86

RingCentral Contact Center

🏆 SW Recommended

Power the Voice of Your Business with AI

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RingCentral provides a cloud based communication platform that allows businesses to manage calls, messages, video meetings, and customer interactions from a single application. Instead of relying on separate tools for communication and collaboration, organizations can centralize...

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Free Trial14 Days Starting PriceContact Vendor HeadquartersUnited States
#87

Woobox

🏆 SW Recommended
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Woobox is an innovative contest software designed to help businesses create, manage, and promote engaging contests and giveaways across various platforms. This comprehensive platform offers a suite of tools that facilitate contest creation, entry management, and social media inte...

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Free TrialAvailable Starting Price$37 Per month HeadquartersUnited States
#88

Emplifi Service Cloud

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Emplifi Service Cloud is a comprehensive customer relationship management (CRM) solution designed to help businesses manage and enhance customer service experiences across multiple channels. The platform allows organizations to provide consistent and personalized support through...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersUnited States
#89

Intercom

🏆 SW Recommended

The only AI customer service solution you need

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Overview

Most customer messaging tools pick a lane, they're either good at support or good at marketing, rarely both. Intercom tries to close that gap. It's built around live chat, but underneath that is a full customer communication platform that handles support conversations, product up...

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Free Trial14 Days Starting Price$39 Per month HeadquartersUnited States
#90

Medallia Concierge

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Medallia Concierge is a cutting-edge customer communications management software designed to enhance customer engagement and streamline communication processes. This platform enables organizations to gather and analyze customer feedback, providing valuable insights into customer...

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Free TrialAvailable Starting Price$179 Per feautre HeadquartersUnited States
#91

ClickTale

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ClickTale is an advanced web analytics software designed to help organizations understand user behavior on their websites. The platform provides a suite of tools for tracking user interactions, analyzing traffic patterns, and generating insights into website performance. With its...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersUnited Kingdom
#92

Feefo

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Feefo is a robust review management software that enables businesses to collect, analyze, and respond to customer feedback effectively. Trusted by brands across industries, Feefo uses verified customer reviews to ensure authenticity, helping businesses build trust and improve cus...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersUnited Kingdom
#93

SumUp

🏆 SW Recommended
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SumUp is a userfriendly payment processing software designed to simplify transactions for businesses of all sizes. With its intuitive interface, SumUp allows merchants to accept payments quickly and securely, whether instore or online. The software supports various payment method...

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Free TrialNA Starting Price$99 Per month HeadquartersBrazil
#94

eGain Suite

AI Knowledge Hub

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eGain Suite is a comprehensive customer experience software designed to help organizations enhance customer interactions across various channels. This platform provides tools for managing customer support, knowledge management, and engagement analytics, enabling businesses to del...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersUnited States
#95

eGain AI Agent

The Future of CX—Powered by Trusted AI

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eGain AI Agent elevates the overall customer experience by combining advanced AI intelligence with trusted enterprise knowledge to deliver safe, relevant, and timely responses. It empowers customers with intuitive self-service options while assisting agents with real-time guidanc...

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Free Trial7 Days Starting PriceContact Vendor HeadquartersUnited States
#96

Pega Customer Service

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Pega Customer Service is an advanced live chat software designed to enhance customer support and streamline communication for businesses of all sizes. This comprehensive platform offers features such as real-time messaging, automated responses, customer profiling, analytics, and...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersUnited States
#97

Nextiva CRM

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Nextiva CRM is a cutting-edge Customer Experience Software designed to help businesses manage and enhance their interactions with customers. It offers a comprehensive platform for tracking customer interactions, managing sales pipelines, and automating marketing campaigns, ensuri...

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Free TrialAvailable Starting Price$6.99 Per user HeadquartersUnited States
#98

Conversational Cloud

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Conversational Cloud is an innovative customer relationship management (CRM) software that helps businesses engage with customers through personalized, automated messaging across multiple channels, such as email, SMS, and live chat. The platform integrates with various communicat...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersUnited States
#99

Ideagen OpsBase

Solving key industry challenges with innovative solutions

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Ideagen OpsBase is a powerful safety management software platform designed to help organizations maintain compliance and improve safety protocols across various industries, from manufacturing to healthcare. OpsBase enables businesses to streamline risk assessments, safety audits,...

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Free TrialAvailable Starting Price$300 Per month HeadquartersUnited Kingdom
#100

Centercode

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Centercode is a robust user testing software that helps companies collect valuable feedback on their products and services during the development phase. By engaging a group of real users, Centercode facilitates controlled testing of new features, products, or updates, ensuring th...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States

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