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Best Free Customer Experience Software - Page 5

Free Customer Experience Software empowers businesses to enhance their interactions with customers without incurring additional costs. This software encompasses a range of tools designed to manage and improve every touchpoint of the customer journey, ensuring a seamless and satisfying experience. From tracking customer feedback to personalizing communications, customer experience software helps organizations understand and meet their customers' needs effectively. Utilizing a robust customer experience platform, businesses can analyze customer behavior, monitor satisfaction levels, and implement strategies that foster loyalty and retention. CX software and CX tools streamline processes such as support ticketing, live chat, and survey management, enabling companies to respond swiftly and accurately to customer inquiries and issues. These free solutions are particularly beneficial for startups and small businesses looking to deliver exceptional customer service without the financial burden. Explore our curated selection of free customer experience software to find the perfect tools that align with your business goals. Enhance your customer interactions and build lasting relationships with the best customer experience tools available at no cost.

Note: Most of the products listed in this free customer experience software category offer free trial versions, though they have restrictions like time limits, fixed number of users, or limited features. For more options and features, compare and evaluate all-time customer experience software to find the best fit for you.
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★★★★★4.7 average rating from 335 reviews
Last Updated: October 29, 2026
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List of Top Free Customer Experience Software - Page 5

Continue with products 101–125. Review each product’s overview, then open available tabs for buyer fit, use cases, features, integrations, pros and cons, and pricing.

Best Free Customer Experience Software Products 101–125

Use search, filters, and available product tabs to evaluate the next 25 listings in this category.

25 products shown
#101

Woopra

🏆 SW Recommended

Journey & Product Analytics Software Tool

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Overview

Woopra is an innovative, real-time customer analytics software developed to transform how businesses understand and interact with their customers. Its core strength lies in its ability to track customer behavior across multiple touchpoints, providing a unified view of the custome...

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Free Trial14 Days Starting Price$999 Per month HeadquartersUnited States
#102

Mobile Service Cloud

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Overview

Mobile Service Cloud is a powerful help desk software designed to improve customer support and service delivery for businesses of all sizes. This platform offers a suite of features that help organizations manage customer inquiries, resolve issues, and track service requests in r...

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Free TrialAvailable Starting Price€35 Per user HeadquartersNetherlands
#103

Thryv

🏆 SW Recommended

Small Business Software & CRM System for Small Business

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Thryv is a comprehensive business management platform created for small businesses. It combines essential tools like CRM, marketing automation, and appointment scheduling in one user-friendly interface. With Thryv, businesses can easily manage customer relationships, streamline c...

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Free TrialAvailable Starting Price$646 Per month HeadquartersUnited States
#104

GetFeedback

Excel at customer experience in a world of change

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Overview

GetFeedback is an online survey tool primarily focused on customer experience and feedback. It allows businesses to create and send surveys that are visually appealing and mobile-responsive. This tool offers various question types, including Net Promoter Score (NPS), Customer Sat...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersUnited States
#105

Questback

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Questback is a versatile customer experience software focused on helping businesses understand and improve customer satisfaction. With robust survey tools, Questback enables companies to gather feedback across multiple touchpoints, analyze trends, and make informed decisions to e...

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Free TrialAvailable Starting Price€2500 Per year HeadquartersNorway
#106

Cint

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Overview

Cint is a leading market research software that revolutionizes the way organizations gather and analyze consumer insights. Designed for businesses of all sizes, Cint offers a user-friendly platform that connects brands with their target audiences through a global panel of respond...

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Free TrialAvailable Starting Pricekr0.01 Per feautre HeadquartersSweden
#107

InMoment

🏆 SW Recommended
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InMoment is a sophisticated customer experience software that helps businesses understand and improve how they interact with their customers. Equipped with powerful analytics and feedback tools, InMoment enables companies to gather real-time insights into customer satisfaction, b...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersUnited States
#108

SMS Reviews

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SMS Reviews is an innovative customer experience software designed to help businesses gather feedback and improve their services through SMS-based surveys. This platform allows organizations to send quick, engaging surveys to customers after interactions, enabling them to capture...

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Free TrialAvailable Starting Price$99 Per user HeadquartersUnited States
#109

Experience.com

Find and Refer the Best Local Professional.

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Experience.com, formerly SocialSurvey, is a cutting-edge customer experience management software developed to empower businesses in understanding and enhancing their customer interactions. Central to its functionality is the collection and analysis of customer feedback, enabling...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersUnited States
#110

LoginRadius

🏆 SW Recommended
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LoginRadius is a powerful registration software designed to enhance user authentication and streamline the onboarding process for businesses. This platform provides comprehensive tools for managing user registrations, social logins, and identity verification, ensuring that organi...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersCanada
#111

Jebbit

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Jebbit is a customer experience software designed to engage audiences and drive conversions through interactive content. The platform enables businesses to create personalized experiences that collect valuable first-party data while enhancing customer engagement. With Jebbit, mar...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersUnited States
#112

Sprig

Enterprise surveys powered by agents.

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Overview

Sprig is an enterprise survey platform that helps CX teams capture, understand, and act on customer feedback at scale. Run NPS, CSAT, and CES programs across every touchpoint, then let AI agents design surveys, field them to the right audiences, analyze open-text responses, and s...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersUnited States
#113

Birdeye

🏆 SW Recommended

Leading Review Management & Messaging Platform for Local Businesses

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Birdeye is an all-in-one customer experience platform developed to empower businesses with tools for reputation management, customer interactions, and marketing insights. Serving as a centralized solution, Birdeye consolidates reviews, surveys, and social media mentions, providin...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersUnited States
#114

Canny

🏆 SW Recommended

Customer Feedback Management Software and Tools

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Overview

Canny is a focused and user-friendly feedback management software primarily designed for product teams to track user suggestions and issues. Its standout feature is the ability to create and manage feedback boards, where users can submit, vote, and comment on ideas. This interact...

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Free TrialAvailable Starting Price$79 Per month HeadquartersCanada
#115

ProfitWell

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ProfitWell is a comprehensive business performance management software designed to help companies optimize their financial health and drive sustainable growth. This powerful platform offers a suite of tools for revenue recognition, financial forecasting, budgeting, and performanc...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersUnited States
#116

[24]7 Predictive Search Bidding

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[24]7 Predictive Search Bidding is an advanced advertising agency software designed to optimize search advertising campaigns for businesses. With its powerful predictive analytics capabilities, the platform allows marketers to analyze historical data and forecast future performan...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersUnited States
#117

Verified Reviews

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Verified Reviews is a powerful Review Management Software designed to help businesses monitor, manage, and enhance their online reputation through comprehensive review tracking and management tools. This robust platform offers a wide range of features, including review monitoring...

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Free TrialAvailable Starting Price$99 Per feautre HeadquartersFrance
#118

ScientiaMobile

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ScientiaMobile is a cutting-edge business intelligence software designed to provide organizations with deep insights into their mobile applications and user behavior. It offers a comprehensive suite of tools for tracking app performance, analyzing user engagement, and monitoring...

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Free TrialAvailable Starting Price$500 Per month HeadquartersUnited States
#119

ImageEngine

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ImageEngine is a state-of-the-art customer experience (CX) software designed to help businesses deliver exceptional and personalized interactions across all customer touchpoints. The platform offers a comprehensive suite of tools for managing customer journeys, gathering feedback...

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Free TrialAvailable Starting Price$49 Per month HeadquartersUnited States
#120

Gupshup

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Gupshup is an SMS marketing software that allows businesses to engage their customers through personalized and targeted text message campaigns. The platform enables businesses to send bulk SMS messages, manage contacts, and schedule messages for optimal delivery times. Gupshup of...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersIndia
#121

Small Business WiFi

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Small Business WiFi is a customer loyalty software designed specifically for small businesses looking to enhance customer engagement and retention through their WiFi network. By offering free WiFi to customers in exchange for a sign-up or engagement, businesses can create a valua...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersUnited Kingdom
#122

Evolv AI

🏆 SW Recommended
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Evolv AI is an innovative UX software solution that leverages artificial intelligence to optimize user experiences and enhance website performance. Designed for businesses looking to improve engagement and conversion rates, this platform uses advanced algorithms to analyze user b...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersUnited States
#123

Thoughtexchange

Build Successful Year-over-Year District Strategy

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Thoughtexchange is a unique idea management software that facilitates collaboration and innovation within organizations. Designed to encourage open dialogue, the platform allows users to share ideas and feedback on various topics, fostering a culture of inclusion and creativity....

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Free TrialAvailable Starting PriceContact Vendor HeadquartersCanada
#124

METAmakeR

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METAmakeR is a cutting-edge virtual reality (VR) software solution designed to create immersive, interactive 3D environments for a wide range of industries. Whether for training, simulations, entertainment, or virtual tours, METAmakeR enables users to design and deploy fully inte...

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Free TrialAvailable Starting Price$20 Per month HeadquartersTaiwan
#125

SurveyLegend

🏆 SW Recommended

Make Beautiful Surveys, Forms, and Polls Free

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SurveyLegend is an online survey tool that simplifies creating, distributing, and analyzing surveys. It offers a drag-and-drop interface for easy survey design, allowing users to include various types of questions and multimedia elements. The platform supports mobile-responsive s...

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Free TrialAvailable Starting Price$15 Per month HeadquartersSweden

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