Sprig

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User RatingNot rated yet
Starting PriceFlat Rate
Free TrialAvailable
Free VersionYes
APINot specified
DeploymentCloud Hosted
HeadquartersUnited States
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Product Overview

Sprig Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About Sprig

Sprig is an innovative customer experience software designed to help businesses enhance customer engagement and satisfaction by collecting, analyzing, and acting on customer feedback. The platform offers a range of tools to capture real-time insights from surveys, polls, and interviews, providing businesses with a deeper understanding of their customers' needs and expectations. Sprig’s user-friendly interface allows companies to easily design and distribute surveys to different customer segments, and the platform’s advanced analytics capabilities turn this feedback into actionable insights. By identifying pain points, preferences, and areas for improvement, Sprig enables businesses to deliver more personalized and relevant customer experiences. The software also includes features for tracking customer satisfaction scores, Net Promoter Scores (NPS), and sentiment analysis, helping companies monitor the health of their customer relationships. With its robust integration options, Sprig can be easily incorporated into existing CRM and marketing platforms, enhancing customer experience management across the business.
Company Sprig Technologies
Founded NA
Headquarters United States
Employees NA

Support

Email Chat Knowledge Base FAQs/Forum

Training

Live Online Webinar Documentation Videos

Licensing & Deployment

Proprietary Cloud Hosted Web-Based

Typical Customers

Self-Employed Small-Business Midsize-Business
Languages Supported 68 languages available
Afrikaans Amharic Arabic Armenian Azerbaijani Bengali Bosnian Bulgarian Catalan Croatian Czech Danish Dutch English Estonian Finnish French Georgian German Greek Hebrew Hindi Hungarian Icelandic Indonesian Irish Italian Japanese Kannada Kazakh Korean Latvian Lithuanian Macedonian Malay Malayalam Maltese Mongolian Norwegian Persian Polish Portuguese Romanian Russian Serbian Sinhala Slovak Slovenian Somali Spanish Swahili Swedish Tamil Telugu Thai Turkish Ukrainian Urdu Uzbek Vietnamese Welsh Gujarati Haitian Marathi Punjabi Tagalog Chinese (Simplified) Chinese (Traditional)
Industries Served 3 industries available
Advertising & Marketing Financial Services Information Technology & Services
Category-Based Capabilities

Sprig Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

Customer Experience Software 17 selected features Open category ↗
Surveys & Feedback Dashboard Data Visualization Text Analysis Reporting/Analytics Customer Segmentation Negative Feedback Management Engagement Tracking Real-Time Notifications Knowledge Management Customizable Templates Customizable Fields Survey/Poll Management Feedback Management Customizable Forms Multi-Channel Data Collection NPS Survey Structure
Customer Journey Mapping Tools Software 14 selected features Open category ↗
Customer Profiles Behavioral Analytics Reporting & Statistics Customizable Templates Drag & Drop Activity Dashboard Collaboration Tools Customer Experience Management Data Import/Export Activity Tracking Engagement Tracking Performance Metrics Predictive Analytics Customer Segmentation
Heatmap Software 16 selected features Open category ↗
Website Analytics For Sales Teams/Organizations Data Visualization Visual Analytics Territorial Mapping Reporting & Statistics For Science Behavioral Analytics Real-Time Analytics Heatmaps Real-Time Data Engagement Tracking Geographic Maps Dashboard Hover Maps Scroll Maps
Product Analytics Software 11 selected features Open category ↗
Customer Segmentation Usage Tracking/Analytics Funnel Analysis Interactive Reports Machine Learning Session Recording Engagement Tracking Conversion Tracking Cohort Analysis Customer Journey Mapping A/B Testing
Pricing Information

Sprig Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Flat Rate
Preferred Currency USD ($)
Free Trial Available
Free Version Yes
Payment Frequency NA
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Frequently Asked Questions

Sprig FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

Sprig is an innovative customer experience software designed to help businesses enhance customer engagement and satisfaction by collecting, analyzing, and acting on customer feedback. The platform offers a range of tools to capture real-time insights from surveys, polls, and interviews, providing businesses with a deeper understanding of their customers' needs and expectations. Sprig’s user-friendly interface allows companies to easily design and distribute surveys to different customer segments, and the platform’s advanced analytics capabilities turn this feedback into actionable insights. By identifying pain points, preferences, and areas for improvement, Sprig enables businesses to deliver more personalized and relevant customer experiences. The software also includes features for tracking customer satisfaction scores, Net Promoter Scores (NPS), and sentiment analysis, helping companies monitor the health of their customer relationships. With its robust integration options, Sprig can be easily incorporated into existing CRM and marketing platforms, enhancing customer experience management across the business.

  • Yes, Sprig offers a free version.

  • Yes, Sprig offers a free trial.

  • No, Credit Card details are not required for the Sprig trial.

  • No, Sprig does not offer an API.

  • Sprig offers support with the following options:
    • Email , Chat , Knowledge Base , FAQs/Forum

  • Sprig offers training with the following options:
    • Live Online , Webinar , Documentation , Videos

  • Sprig supports the following languages:
    • Afrikaans , Amharic , Arabic , Azerbaijani , Bengali , Bosnian , Bulgarian , Catalan , Czech , Welsh , Danish , German , Greek , English , Estonian , Persian , Finnish , French , Irish , Gujarati , Haitian , Hebrew , Hindi , Croatian , Hungarian , Armenian , Indonesian , Icelandic , Italian , Japanese , Kannada , Georgian , Kazakh , Korean , Latvian , Lithuanian , Malayalam , Marathi , Macedonian , Mongolian , Malay , Dutch , Norwegian , Punjabi , Polish , Portuguese , Romanian , Russian , Sinhala , Slovak , Slovenian , Somali , Spanish , Serbian , Swahili , Swedish , Tamil , Telugu , Tagalog , Thai , Turkish , Ukrainian , Urdu , Uzbek , Vietnamese , Chinese (Simplified) , Chinese (Traditional) , Maltese

  • Following are the typical users of the Sprig:
    • Self-Employed , Small-Business , Midsize-Business

  • Sprig supports the following deployment:
    • Cloud Hosted

  • Sprig supports the following devices and operating systems:
    • Web-Based
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