SumUp

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SoftwareWorld Editorial Review

Why SoftwareWorld Chooses SumUp

"Small vendors, market stall owners, and independent service providers often turn to SumUp when they need a straightforward way to accept card payments without complicated setup. The portable card reader makes it easy to take payments anywhere, which works well for businesses that move around or operate at events. There are no monthly fees to worry about, which keeps costs predictable. That said, larger businesses with high transaction volumes may find the per-transaction pricing adds up over time."
Decision Snapshot

SumUp Evaluation Snapshot

Review the most important product facts, official access information, and SoftwareWorld’s page-level trust standards in one place.

User RatingNot rated yet
Starting Price$99 / month
Free TrialNot available
Free VersionYes
APINot available
DeploymentNot specified
HeadquartersBrazil
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Product Overview

SumUp Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About SumUp

SumUp is a userfriendly payment processing software designed to simplify transactions for businesses of all sizes. With its intuitive interface, SumUp allows merchants to accept payments quickly and securely, whether instore or online. The software supports various payment methods, including credit and debit cards, mobile wallets, and contactless payments, ensuring flexibility for customers. SumUp also offers features such as invoicing, reporting, and analytics, providing businesses with valuable insights into their sales performance. The software is compatible with various devices, including smartphones and tablets, making it accessible for onthego transactions. Additionally, SumUp’s competitive transaction fees help businesses manage their payment processing costs effectively. Security is a top priority for SumUp, which uses advanced encryption technology to protect sensitive customer information. By streamlining payment processes and enhancing customer experience, SumUp empowers businesses to grow and thrive in today’s competitive marketplace.
Company SumUp
Founded 2012
Headquarters Brazil
Employees NA

Support

Email Phone Chat Knowledge Base FAQs/Forum

Training

Live Online Webinar Documentation Videos

Licensing & Deployment

Proprietary

Typical Customers

Self-Employed Small-Business Midsize-Business
Languages Supported 1 language available
English
Industries Served 4 industries available
Consumer Services Design Electrical & Electronic Manufacturing Hospitality

Why Choose SumUp

Pros

  • Pros Card reader setup takes under 10 minutes for most businesses
  • Pros Transaction fees sit at a flat 2.75% with no surprises
  • Pros Works offline and syncs data once connection is restored
  • Pros Small business owners rarely need technical knowledge to get started
  • Pros Free POS app pairs well with the physical hardware
  • Pros Invoicing and tipping features come built-in without extra subscriptions
  • Pros Multiple payment methods accepted including contactless and chip cards

Cons

  • Cons Mobile app occasionally struggles when processing transactions in low connectivity
  • Cons Hardware costs add up quickly for businesses needing multiple terminals
  • Cons Reporting tools feel basic compared to what growing businesses actually need
  • Cons Payout timing varies and can frustrate cash-flow-sensitive small businesses
Strengths and Limitations

SumUp Pros & Cons

Consider the practical advantages and limitations identified through SoftwareWorld's product assessment.

+

Pros

  • Card reader setup takes under 10 minutes for most businesses
  • Transaction fees sit at a flat 2.75% with no surprises
  • Works offline and syncs data once connection is restored
  • Small business owners rarely need technical knowledge to get started
  • Free POS app pairs well with the physical hardware
  • Invoicing and tipping features come built-in without extra subscriptions
  • Multiple payment methods accepted including contactless and chip cards
!

Cons

  • Mobile app occasionally struggles when processing transactions in low connectivity
  • Hardware costs add up quickly for businesses needing multiple terminals
  • Reporting tools feel basic compared to what growing businesses actually need
  • Payout timing varies and can frustrate cash-flow-sensitive small businesses
Category-Based Capabilities

SumUp Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

Billing and Invoicing Software 18 selected features Open category ↗ ⌄
Mobile Payments Billing Portal Project Billing Tax Calculation Multi-Currency Reporting & Statistics Contact Database Third-Party Integrations Credit Card Processing Customizable Invoices Time & Expense Tracking Invoice Processing Reminders Payment Processing Document Management Hourly Billing Contingency Billing Quotes/Estimates
Customer Experience Software 17 selected features Open category ↗ ⌄
Surveys & Feedback Dashboard Data Visualization Text Analysis Reporting/Analytics Customer Segmentation Negative Feedback Management Engagement Tracking Real-Time Notifications Knowledge Management Customizable Templates Customizable Fields Survey/Poll Management Feedback Management Customizable Forms Multi-Channel Data Collection NPS Survey Structure
Customer Loyalty Software 18 selected features Open category ↗ ⌄
Referral Tracking Member Portal Social Promotion Gift Card Management Loyalty Program Customer Activity Tracking Customer Surveys Loyalty Cards Rewards Management CRM Engagement Tracking Membership Management Promotions Management Survey/Poll Management Campaign Management Multi-Channel Marketing Gamification eCommerce Management
Mobile Credit Card Processing Software 12 selected features Open category ↗ ⌄
Contactless NFC Third-Party Integrations Electronic Signature Recurring/Subscription Billing Mobile Card Reader Mobile Access PCI Compliance Point of Sale (POS) Reporting & Statistics Receipt Management Credit Card Processing Electronic Payments
Payment Processing Software 19 selected features Open category ↗ ⌄
Electronic Signature Billing & Invoicing In-Person Payments Recurring/Subscription Billing Payment Fraud Prevention Payment Processing Data Security Electronic Payments Multiple Payment Options Payment Processing Services Integration Point of Sale (POS) Online Payments Reporting/Analytics Debit/Credit Card Processing ACH Payment Processing Mobile Payments PCI Compliance Third-Party Integrations Multi-Currency
Point of Sale Software 18 selected features Open category ↗ ⌄
Restaurant POS eCommerce Management Commission Management Electronic Payments Employee Management Multi-Location Inventory Management Retail POS Returns Management Inventory Tracking Barcode/Ticket Scanning Loyalty Program Electronic Signature Accounting Integration Gift Card Management Discount Management Order Management Customer Accounts
Small Business Loyalty Programs Software 15 selected features ⌄
Customer Profiles Membership Management Campaign Management Engagement Tracking Rewards Management Loyalty Cards No-Card Loyalty System Multi-Channel Marketing Referral Tracking Loyalty Program Activity Dashboard Customer Segmentation For Small Businesses Rewards Points Reporting/Analytics
Connected Applications

SumUp Integrations

Integration information is displayed only when approved integration products are available on the profile.

Pricing Information

SumUp Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Flat Rate
Preferred Currency USD ($)
Free Trial Not available
Free Version Yes
Payment Frequency Monthly Subscription
POS with Connect Lite
$99 Per Month

Prices shown are profile information and may not include taxes, regional differences, introductory terms, usage limits, or add-ons. Confirm current plans on the vendor website.

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Frequently Asked Questions

SumUp FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

SumUp is a userfriendly payment processing software designed to simplify transactions for businesses of all sizes. With its intuitive interface, SumUp allows merchants to accept payments quickly and securely, whether instore or online. The software supports various payment methods, including credit and debit cards, mobile wallets, and contactless payments, ensuring flexibility for customers. SumUp also offers features such as invoicing, reporting, and analytics, providing businesses with valuable insights into their sales performance. The software is compatible with various devices, including smartphones and tablets, making it accessible for onthego transactions. Additionally, SumUp’s competitive transaction fees help businesses manage their payment processing costs effectively. Security is a top priority for SumUp, which uses advanced encryption technology to protect sensitive customer information. By streamlining payment processes and enhancing customer experience, SumUp empowers businesses to grow and thrive in today’s competitive marketplace.

  • Yes, SumUp offers a free version.

  • Yes, SumUp offers a free trial.

  • No, Credit Card details are not required for the SumUp trial.

  • SumUp offers the following pricing plans & packages:

    POS with Connect Lite

    $99 Per Month

  • SumUp supports the following payment frequencies:

    • Monthly Subscription

  • No, SumUp does not offer an API.

  • SumUp can be integrated with the following applications:

    • Salesforce Sales Cloud , QuickBooks Online , Xero , Wix , PrestaShop , BigCommerce , Shopify , WooCommerce , Clover , Zapier , Vend , Dynamics 365 , Lightspeed , LightSpeed

  • SumUp offers support with the following options:
    • Email , Phone , Chat , Knowledge Base , FAQs/Forum

  • SumUp offers training with the following options:
    • Live Online , Webinar , Documentation , Videos

  • SumUp supports the following languages:
    • English

  • Following are the typical users of the SumUp:
    • Self-Employed , Small-Business , Midsize-Business
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