Software Category

Best Online CMDB Software

In an always-connected world, many businesses prefer cmdb software solutions that require no local installation. Below, you’ll find top online cmdb software platforms—often referred to as cloud-based or web-based—offering easy subscription models, automatic updates, and seamless remote access. Explore these recommended tools to streamline workflows, enhance collaboration, and keep your team productive from anywhere.
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★★★★★4.7 average rating from 30 reviews
Last Updated: October 09, 2026
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  • 38 Software

Popular Picks in CMDB Software

Alloy Navigator Logo

Alloy Navigator

   (5.0)

BOSSDesk Logo

BOSSDesk

   (4.8)

Canfigure Logo

Canfigure

   (5.0)

Device42 Logo

Device42

   (4.9)

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Complete Product Directory

List of Top Web-Based CMDB Software

Review each product’s overview, then open available tabs for buyer fit, use cases, features, integrations, pros and cons, and pricing.

Cloud Based CMDB Software Products

Overview is available for every product. Additional tabs appear only when matching profile information exists.

25 products shown
#1

Aptien

🏆 SW Recommended

Work management software for small and medium businesses

★★★★★ 5.0 (2 Reviews)

Overview

Aptien is a versatile and user-friendly business management platform, designed to streamline and organize the daily operational tasks of small to medium-sized companies. This comprehensive tool offers a centralized system for managing HR and employee data, asset and IT tracking,...

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Free TrialAvailable Starting Price$90 Per month HeadquartersUnited States
#2

Alloy Navigator

🏆 SW Recommended

Automate your IT Service & Asset Management

★★★★★ 5.0 (1 Reviews)

Overview

Twenty plus years is a long time for a software company to stick around, especially in a category where new ITSM vendors show up every year promising to reinvent the wheel. Alloy Navigator has been doing this since 2001, and it shows in how complete the platform feels out of the...

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Free TrialAvailable Starting Price$19 Per month HeadquartersUnited States
#3

Intuitive ITSM Software, Delivered by Experts

★★★★★ 5.0 (1 Reviews)

Overview

The pitch behind most enterprise ITSM tools is the same: pay for the base tier, then unlock what you actually need one paywalled module at a time. HaloITSM was built to break that pattern. It runs on all inclusive pricing, meaning incident management, change management, problem m...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersUnited Kingdom
#4

Vivantio

🏆 SW Recommended

Your Service Management System for Internal and External Support

★★★★★ 5.0 (1 Reviews)

Overview

Vivantio is an enterprise-grade IT service management (ITSM) and help desk platform that empowers service teams to deliver seamless support across complex environments. Built for midsize and large organizations, the platform centralizes ticketing, incident management, asset track...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#5

Canfigure

🏆 SW Recommended

Redefine Control Simplify, Scale, Succeed

★★★★★ 5.0 (1 Reviews)

Overview

A lot of businesses still track critical assets and configurations in Excel spreadsheets, right up until a duplicate entry or a missed update causes a real problem. Canfigure exists specifically to move companies off that habit, a modular IT service management platform built arou...

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Free TrialNA Starting PriceContact Vendor HeadquartersNew Zealand
#6

Device42

🏆 SW Recommended

Discovery, Asset Management & Dependency Mapping for Data Center and Cloud

★★★★☆ 4.9 (2 Reviews)

Overview

Device42 is a versatile IT infrastructure management software, tailored to deliver comprehensive insights into complex network environments. It excels in automatic asset discovery, ensuring all devices and software are accurately cataloged. The tool's powerful dependency mapping...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersUnited States
#7

Serviceaide ChangeGear

🏆 SW Recommended

Enterprise Service Management Software (ESM)

★★★★☆ 4.9 (2 Reviews)

Overview

Change management is one of those processes that sounds simple on paper, approve a change, roll it out, and often turns into a compliance nightmare in practice. ChangeGear, Serviceaide's core ITSM and enterprise service management platform, was built to keep that process from spi...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#8

SolarWinds Service Desk

🏆 SW Recommended

A cloud-based and AI-powered IT service management (ITSM) platform.

★★★★☆ 4.8 (4 Reviews)

Overview

A school district picking IT software isn't usually a dramatic story, but St Peter's Prep Schools chose SolarWinds Service Desk over Spiceworks, Atlassian, and Zendesk specifically to improve resolution times and boost admin and student productivity, which says something about ho...

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Free Trial30 Days Starting Price$39 Per month HeadquartersUnited States
#9

TOPdesk

🏆 SW Recommended

Everything's urgent. Work on what counts.

★★★★☆ 4.8 (2 Reviews)

Overview

Not every IT team wants to become a full time ITSM administrator just to keep their service desk running, and TOPdesk seems to be built around that reality directly. Its whole positioning centers on helping busy service teams handle incoming requests, automatically assign tasks t...

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Free Trial30 Days Starting Price$64 Per month HeadquartersNetherlands
#10

BOSSDesk

🏆 SW Recommended

IT Ticketing System, ITSM, and Help Desk Software for both On-Premise and in the Cloud.

★★★★☆ 4.8 (2 Reviews)

Overview

Government agencies and universities aren't usually the customers vendors highlight first, but that's exactly where BOSSDesk has built a lot of its reputation, municipalities, K12 districts, and healthcare organizations that need serious ITSM without a massive enterprise price ta...

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Free Trial14 Days Starting Price$69 Per month HeadquartersUnited States
#11

AWS Config

🏆 SW Recommended
★★★★☆ 4.5 (2 Reviews)

Overview

AWS Config is a robust configuration management tool that helps businesses track and manage changes to their AWS infrastructure in real-time. This software enables users to assess, audit, and evaluate the configuration of AWS resources, ensuring that all infrastructure remains co...

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Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#12

Qualys Cloud Platform

🏆 SW Recommended

Protect Your LLMs and GenAl

★★★★☆ 4.5 (2 Reviews)

Overview

Qualys Cloud Platform is a leading vulnerability management software that provides organizations with comprehensive visibility into their security posture. This cloud-based solution enables users to identify, assess, and remediate vulnerabilities across their IT environments, inc...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersUnited States
#13

GLPi

🏆 SW Recommended
★★★★☆ 4.5 (2 Reviews)

Overview

GLPi (Gestionnaire Libre de Parc Informatique) is a powerful IT asset management software designed to optimize the management of IT assets and resources within organizations. This comprehensive platform offers tools for tracking hardware, software licenses, and network resources,...

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Free TrialAvailable Starting Price€19 Per month HeadquartersFrance

Overview

EV Service Manager is a robust help desk software solution designed to enhance customer support and streamline service management for businesses. This comprehensive platform allows organizations to manage service requests, track issues, and resolve customer inquiries efficiently....

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Free TrialAvailable Starting Price$999 Per year HeadquartersUnited States
#15

Unified Service. Intelligent Automation. Enterprise Confidence.

★★★★☆ 4.5 (1 Reviews)

Overview

Motadata ServiceOps is an AI powered IT service management platform that helps organizations manage service requests, incidents, assets, changes, and IT operations through a unified system. Designed around ITIL aligned practices, the platform combines service desk management, ass...

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Free TrialNA Starting PriceContact Vendor HeadquartersIndia
#16

IT Service Management

★★★★☆ 4.5 (1 Reviews)

Overview

Alemba Service Manager is an innovative IT service management (ITSM) software renowned for its agility and user-centric design. Tailored for complex enterprise environments, it excels in automating and streamlining IT service processes. A standout feature is its highly configurab...

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Free Trial30 Days Starting PriceContact Vendor HeadquartersUnited Kingdom
#17

Jira Service Management

🏆 SW Recommended

A new take on ITSM software

★★★★☆ 4.3 (3 Reviews)

Overview

IT teams usually deal with two headaches at once: too many requests coming in and no clean way to connect support work with what developers are actually building. Jira Service Management solves that by sitting right next to Jira Software, so when a customer reports a bug or an em...

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Free Trial30 Days Starting Price$20 Per month HeadquartersAustralia
#18

Mindbody

🏆 SW Recommended

Best Fitness & Wellness Management Software

No approved reviews yet. Be the first to review

Overview

Mindbody is a comprehensive business management platform that simplifies operations for health and wellness businesses. Its user-friendly interface allows seamless appointment scheduling, class bookings, and client management. With Mindbody, businesses can streamline their admini...

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Free TrialAvailable Starting PriceContact Vendor HeadquartersUnited States
#19

Enterprise IT Operations Management

No approved reviews yet. Be the first to review

Overview

ServiceNow IT Operations Management (ITOM) is a dynamic, cloud-based software designed to transform the way businesses manage their IT infrastructure. It provides a unified view of IT services, helping teams to proactively manage IT operations and reduce outages. Its key feature,...

Read more about ServiceNow IT Operations Management  
Free TrialNA Starting PriceContact Vendor HeadquartersUnited States
#20

Prioritize, plan, and manage agile portfolios for optimal business value.

No approved reviews yet. Be the first to review

Overview

ServiceNow Agile Development is a dynamic software tool developed to enhance the agility and productivity of development teams. It centralizes project management in one accessible platform, enabling teams to plan, track, and execute agile work efficiently. The software integrates...

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Free TrialNA Starting PriceContact Vendor HeadquartersCanada
#21

Freshservice

🏆 SW Recommended

Modernize your service management instantly

No approved reviews yet. Be the first to review

Overview

Freshservice is a dynamic platform designed to streamline and enhance your IT service management. It can allow you to automate tedious tasks for efficient issue resolution. It enables seamless collaboration among team members to foster a productive work environment. This platform...

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Free TrialAvailable Starting Price$15.89 Per month HeadquartersUnited States

Overview

BMC Helix CMDB is a comprehensive configuration management database (CMDB) software that provides organizations with a centralized view of their IT assets and services. It enables businesses to maintain accurate records of their configuration items (CIs), ensuring efficient manag...

Read more about BMC Helix CMDB  
Free TrialAvailable Starting PriceContact Vendor HeadquartersUnited States
#23
No approved reviews yet. Be the first to review

Overview

UCMDB (Universal Configuration Management Database) is a powerful configuration management database software designed to help organizations manage and track their IT infrastructure. It allows businesses to create a centralized repository of information about their hardware, softw...

Read more about UCMDB  
Free TrialNA Starting PriceContact Vendor HeadquartersCanada

Overview

1E Platform is a comprehensive endpoint detection and response (EDR) software designed to protect organizations from cyber threats by securing all connected devices. The platform enables real-time monitoring, threat detection, and incident response, allowing IT teams to identify...

Read more about 1E Platform  
Free TrialNA Starting PriceContact Vendor HeadquartersUnited Kingdom

Overview

Matrix42 Service Management is an advanced help desk software solution designed to optimize IT service management (ITSM) and improve the overall user experience. The platform provides IT teams with powerful tools to manage incidents, service requests, and problem resolutions, ens...

Read more about Matrix42 Service Management  
Free TrialAvailable Starting PriceContact Vendor HeadquartersGermany

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