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Alemba Service Manager Evaluation Snapshot
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Product Overview
Alemba Service Manager Overview
Product description, media, company details, support, training, deployment, customer size, languages, and industries.
Support
Training
Licensing & Deployment
Typical Customers
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Category-Based Capabilities
Alemba Service Manager Features
Each category combines the selected software category, its category-specific description, and the features assigned to that category.
ITSM Software 30 selected features Open category ↗ ⌄
Backed by an extensive experience of 25+ years, Alemba Service Manager is a cloud-cased IT service management software empowering organizations to streamline and automate their IT operations. With its innovative feature management, change tracking and powerful analytics, this tool enables businesses to solve their issues faster and align IT services with their strategic goals.
Service Catalog
Alerts/Escalation
Multi-Channel Communication
Configuration Management
Inventory Management
Approval Process Control
Contract/License Management
Asset Tracking
Prioritization
Activity Tracking
Change Management
Knowledge Base Management
Self Service Portal
Incident Management
Alerts/Notifications
Chat/Messaging
Project Management
SLA Management
Access Controls/Permissions
Problem Management
Availability Management
Support Ticket Management
Surveys & Feedback
Help Desk Management
Capacity Management
Release Management
Asset Lifecycle Management
Task Management
Audit Trail
Remote Access & Monitoring
Change Management Software 9 selected features Open category ↗ ⌄
Approval Workflow
Training Management
Task Management
Audit Trail
Change Planning
Release Management
Change Tracking
Compliance Management
Prioritization
CMDB Software 19 selected features Open category ↗ ⌄
Change Management
Performance Monitoring
Contract/License Management
Device Auto Discovery
API
IT Asset Management
Data Visualization
Impact Management
Service Level Agreement (SLA) Management
License Management
Relationship Mapping
Inventory Management
Configuration Management
Compliance Management
Knowledge Base Management
Workflow Management
Asset Lifecycle Management
Prioritization
IT Asset Tracking
IT Asset Management Software 16 selected features Open category ↗ ⌄
Contract/License Management
Compliance Tracking
Cost Tracking
Procurement Management
Supplier Management
Configuration Management
Asset Tracking
Maintenance Management
Reporting/Analytics
Audit Management
Inventory Management
Change Management
Requisition Management
Support Ticket Management
Barcode/Ticket Scanning
Alerts/Notifications
IT Service Software 19 selected features Open category ↗ ⌄
Release Management
Contract/License Management
Knowledge Management
Activity Dashboard
Self Service Portal
Workflow Management
Service Catalog
Third-Party Integrations
Configuration Management
Alerts/Notifications
Inventory Management
Change Management
Problem Management
Compliance Management
Task Management
Support Ticket Management
Real-Time Monitoring
Resource Allocation & Planning
Service Request Management
Service Desk Software 18 selected features Open category ↗ ⌄
Change Management
Incident Management
Service Level Agreement (SLA) Management
Reporting & Statistics
IT Asset Management
Remote Access/Control
Procurement Management
Self Service Portal
Prioritization
Real-Time Notifications
Mobile Access
Support Ticket Management
CMDB
Alerts/Notifications
Knowledge Base Management
Problem Management
Customer Support
Analytics
Pricing Information
Alemba Service Manager Pricing
Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.
Verified User Feedback
Write a Alemba Service Manager Review ↗
Alemba Service Manager Reviews
Approved reviews submitted through verified Google or LinkedIn reviewer accounts.
Paul M
Asset and Configuration Officer
Good product with some challenges initially
The pricing and feature set made it a good option to begin with, even though the software had some initial challenges. After moving to v10 and newer releases, ASM has improved steadily. Overall we are happy with how it has evolved and intend to continue using it in the future.
Reviewed on January, 2024
Frequently Asked Questions
Alemba Service Manager FAQs
Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.
Alemba Service Manager is an innovative IT service management (ITSM) software renowned for its agility and user-centric design. Tailored for complex enterprise environments, it excels in automating and streamlining IT service processes. A standout feature is its highly configurable interface, allowing for customization to specific organizational needs. The software integrates seamlessly with existing systems, facilitating efficient workflow management. It offers comprehensive modules for incident, problem, and change management, ensuring robust control over IT services. Alemba's self-service portal enhances user experience, enabling quick access to services and information. Its advanced reporting tools provide valuable insights for strategic decision-making. Ideal for dynamic IT landscapes, Alemba Service Manager effectively aligns IT services with business objectives, driving efficiency and innovation.
- No, Alemba Service Manager does not offer a free version.
- Yes, Alemba Service Manager offers a free trial.
- No, Credit Card details are not required for the Alemba Service Manager trial.
- No, Alemba Service Manager does not offer an API.
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Alemba Service Manager offers support with the following options:
- Email , Phone , Knowledge Base
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Alemba Service Manager offers training with the following options:
- In-person , Live Online , Webinar , Documentation , Videos
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Alemba Service Manager supports the following languages:
- English
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Following are the typical users of the Alemba Service Manager:
- Large-Enterprise-Business
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Alemba Service Manager supports the following deployment:
- Cloud Hosted , On-Premise
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Alemba Service Manager supports the following devices and operating systems:
- Web-Based , Windows , Mac
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