Device42

Claim Profile

Discovery, Asset Management & Dependency Mapping for Data Center and Cloud

Visit Website Write a Review
SoftwareWorld Editorial Review

Why SoftwareWorld Chooses Device42

"IT and operations teams dealing with large, complex infrastructures often find Device42 a practical choice for keeping track of hardware, software, and network assets across their environment. Having everything mapped and visible in one place helps reduce confusion during audits, migrations, or daily troubleshooting. Smaller businesses or teams managing only a handful of devices may find the platform more than they actually need, as it tends to suit organizations with significant asset volume."
Decision Snapshot

Device42 Evaluation Snapshot

Review the most important product facts, official access information, and SoftwareWorld’s page-level trust standards in one place.

User Rating4.9 / 5
Starting PriceContact Vendor
Free TrialAvailable
Free VersionNot available
APIAvailable
DeploymentCloud Hosted
HeadquartersUnited States
✎
Buyer Contribution

Your Device42 experience can help other buyers

Used Device42? Share an honest review about usability, features, support, and overall experience. Your feedback can help other buyers evaluate the product with greater confidence.

Reviews are published after SoftwareWorld moderation.

Write a Review
Trust & Transparency

Why Buyers Can Trust This Page

Structured Product Information

Consistent buyer-focused fields make software profiles easier to evaluate.

Clear Sponsored Disclosure

Paid placements are labeled and separated from product facts and reviews.

Editorial Independence

Sponsored participation does not influence SoftwareWorld's editorial assessment.

Data Transparency

Pricing and availability can change, so current details should be confirmed with the vendor.

Product Overview

Device42 Overview

Product description, media, company details, support, training, deployment, customer size, languages, and industries.

About Device42

Device42 is a versatile IT infrastructure management software, tailored to deliver comprehensive insights into complex network environments. It excels in automatic asset discovery, ensuring all devices and software are accurately cataloged. The tool's powerful dependency mapping visualizes connections between components, aiding in effective troubleshooting and planning. With its detailed IP address management, Device42 efficiently tracks and organizes network spaces. The software's robust asset lifecycle tracking helps manage hardware and software from procurement to retirement. It also facilitates data center management, optimizing space and power usage. Integrated password and secret management enhances security. Customizable reporting in Device42 provides valuable analytics, making it an ideal solution for IT professionals seeking a holistic view of their infrastructure.
Company Freshworks
Founded 2010
Headquarters United States
Employees 101-500

Support

Phone Chat

Training

Webinar Documentation

Licensing & Deployment

Proprietary Cloud Hosted Web-Based Windows Linux

Typical Customers

Small-Business Midsize-Business Large-Enterprise-Business
Languages Supported 1 language available
English
Industries Served 2 industries available
Computer Hardware Information Technology & Services

Why Choose Device42

Problem it Solves

  • Problem it Solves Improving IT Asset Management And Visibility For Organizations

Target Users

  • Target Users IT Administrators
  • Target Users Network Engineers
  • Target Users Data Center Managers
  • Target Users IT Asset Managers
  • Target Users DevOps Teams

Core Use Case

  • Core Use Case Discover IT Assets
  • Core Use Case Manage IP Addresses
  • Core Use Case Visualize Network Connections
  • Core Use Case Optimize Data Center Resources
  • Core Use Case Automate Infrastructure Documentation

USP

  • USP Simplify IT Management With Comprehensive Asset Discovery And Tracking

Pros

  • Pros IT asset management platform improves visibility across infrastructure and connected devices
  • Pros Automated discovery tools simplify tracking of hardware, software, and dependencies
  • Pros Dependency mapping helps IT teams manage complex infrastructure environments effectively
  • Pros Supports data center management and hybrid cloud visibility from one platform
  • Pros Detailed reporting improves operational planning and infrastructure monitoring

Cons

  • Cons Interface may feel complex for teams new to infrastructure management platforms
  • Cons Initial deployment can require planning for large enterprise environments
  • Cons Advanced customization may involve additional technical expertise
Editorial Buyer Guidance

Who Is Device42 Best For?

Review the buyer problem, target users, practical use cases, and product differentiator identified by the SoftwareWorld review team.

Problem It Solves

Improving IT Asset Management And Visibility For Organizations

Target Users

  • IT Administrators
  • Network Engineers
  • Data Center Managers
  • IT Asset Managers
  • DevOps Teams

Core Use Cases

  • Discover IT Assets
  • Manage IP Addresses
  • Visualize Network Connections
  • Optimize Data Center Resources
  • Automate Infrastructure Documentation

Unique Selling Point

Simplify IT Management With Comprehensive Asset Discovery And Tracking

Strengths and Limitations

Device42 Pros & Cons

Consider the practical advantages and limitations identified through SoftwareWorld's product assessment.

+

Pros

  • IT asset management platform improves visibility across infrastructure and connected devices
  • Automated discovery tools simplify tracking of hardware, software, and dependencies
  • Dependency mapping helps IT teams manage complex infrastructure environments effectively
  • Supports data center management and hybrid cloud visibility from one platform
  • Detailed reporting improves operational planning and infrastructure monitoring
!

Cons

  • Interface may feel complex for teams new to infrastructure management platforms
  • Initial deployment can require planning for large enterprise environments
  • Advanced customization may involve additional technical expertise
Category-Based Capabilities

Device42 Features

Each category combines the selected software category, its category-specific description, and the features assigned to that category.

Inventory Management Software 33 selected features Open category ↗ ⌄
Reorder Management Vendor Managed Inventory Barcode/Ticket Scanning Returns Management Multi-Currency Sales Reports Purchase Order Management Inventory Optimization Inventory Management Real Time Data Multi-Channel Management Cost Tracking Invoice Management Retail Inventory Management Kitting eCommerce Management Customer Database Product Identification Shipping Management Reporting/Analytics Multi-Location Inventory Control Forecasting Warehouse Management Supplier Management Point of Sale (POS) Alerts/Notifications Accounting Integration Status Tracking Order Management Inventory Auditing Inventory Replenishment Artificial Intelligence
ITSM Software 30 selected features Open category ↗ ⌄
Service Catalog Alerts/Escalation Multi-Channel Communication Configuration Management Inventory Management Approval Process Control Contract/License Management Asset Tracking Prioritization Activity Tracking Change Management Knowledge Base Management Self Service Portal Incident Management Alerts/Notifications Chat/Messaging Project Management SLA Management Access Controls/Permissions Problem Management Availability Management Support Ticket Management Surveys & Feedback Help Desk Management Capacity Management Release Management Asset Lifecycle Management Task Management Audit Trail Remote Access & Monitoring
IT Management Software 29 selected features Open category ↗ ⌄
Change Management SLA Management Activity Tracking Knowledge Management Dashboard Audit Management Self Service Portal Patch Management Capacity Management Configuration Management License Management Alerts/Notifications Inventory Management Compliance Management Remote Access/Control Server Monitoring Event Logs Task Management Incident Management SSL Security Audit Trail Access Controls/Permissions Ticket Management Maintenance Scheduling Chat/Messaging Issue Auditing IT Asset Tracking IT Risk Management Network Security
Data Center Management Software 21 selected features Open category ↗ ⌄
Multi-User Collaboration Inventory Management Access Controls/Permissions Real Time Updates Power Management Compliance Management Event Logs SSL Security Uptime Reporting Capacity Management Alerts/Notifications Prioritization Role-Based Permissions Server Monitoring Configuration Management IT Asset Tracking Audit Management Data Import/Export Change Management Data Storage Management Performance Monitoring
Change Management Software 9 selected features Open category ↗ ⌄
Approval Workflow Training Management Task Management Audit Trail Change Planning Release Management Change Tracking Compliance Management Prioritization
CMDB Software 19 selected features Open category ↗ ⌄
Change Management Performance Monitoring Contract/License Management Device Auto Discovery API IT Asset Management Data Visualization Impact Management Service Level Agreement (SLA) Management License Management Relationship Mapping Inventory Management Configuration Management Compliance Management Knowledge Base Management Workflow Management Asset Lifecycle Management Prioritization IT Asset Tracking
Configuration Management Tools Software 12 selected features Open category ↗ ⌄
Business Process Automation Status Tracking Patch Management Compliance Management Audit Trail Configuration Automation Change Management Reporting/Analytics Version Control Incident Management Data Aggregation and Publishing Customizable Templates
IT Asset Management Software 16 selected features Open category ↗ ⌄
Contract/License Management Compliance Tracking Cost Tracking Procurement Management Supplier Management Configuration Management Asset Tracking Maintenance Management Reporting/Analytics Audit Management Inventory Management Change Management Requisition Management Support Ticket Management Barcode/Ticket Scanning Alerts/Notifications
IT Documentation Software 13 selected features Open category ↗ ⌄
Process/Workflow Automation Documentation Management Search/Filter Knowledge Base Management Templates Credential Management IT Asset Tracking IT Asset Management Access Controls/Permissions Drag & Drop Change Tracking Relationship Mapping Checklists
Network Access Control (NAC) Software 8 selected features Open category ↗ ⌄
Policy Creation Access Controls/Permissions Profiling Multiple Authentication Methods Dashboard Remote Access/Control Multi-Device Support Intrusion Prevention System
Network Mapping Software 10 selected features Open category ↗ ⌄
Color Codes/Icons Map Exporting Reporting/Analytics On-Demand Mapping Compliance Tracking Device Auto Discovery Location-Based Mapping Self-Updating Maps Hierarchical Mapping Artificial Intelligence
Service Desk Software 18 selected features Open category ↗ ⌄
Change Management Incident Management Service Level Agreement (SLA) Management Reporting & Statistics IT Asset Management Remote Access/Control Procurement Management Self Service Portal Prioritization Real-Time Notifications Mobile Access Support Ticket Management CMDB Alerts/Notifications Knowledge Base Management Problem Management Customer Support Analytics
Connected Applications

Device42 Integrations

Integration information is displayed only when approved integration products are available on the profile.

Pricing Information

Device42 Pricing

Pricing type, currency, trial availability, payment frequency, destination links, and package-level starting prices.

Pricing Type Contact Vendor
Preferred Currency USD ($)
Free Trial Available
Free Version Not available
Payment Frequency Not available
Verified User Feedback

Device42 Reviews

Approved reviews submitted through verified Google or LinkedIn reviewer accounts.

Write a Device42 Review ↗
4.9
Based on 2 approved reviews
5 stars 88%
4 stars 13%
3 stars 0%
2 stars 0%
1 star 0%
Dinco V.
Dinco V. CMDB Admin

Effective Tool for IT Inventory and CMDB Management

Automation and integrations are the biggest strengths of this tool. Multiple integrations help centralize IT information in one place. Customization of discovery could be improved, especially for capturing business-related data, but overall it performs well for IT visibility.

Reviewed on September, 2023
James D.
James D. Sr. Program Manager

A Strong and Reliable CMDB Solution

The partnership over the past few years has been strong and dependable. Implementation was simpler compared to other enterprise CMDB tools, and the support during setup was excellent. Ongoing assistance and openness to feedback make it a reliable long-term solution, with room for growth in reporting features.

Reviewed on March, 2023
Alternative Products

Top Device42 Alternatives

Explore leading products commonly evaluated alongside Device42.

View All Device42 Alternatives ↗
Frequently Asked Questions

Device42 FAQs

Answers generated from approved profile information, selected options, packages, integrations, support, training, deployment, and devices.

Device42 is a versatile IT infrastructure management software, tailored to deliver comprehensive insights into complex network environments. It excels in automatic asset discovery, ensuring all devices and software are accurately cataloged. The tool's powerful dependency mapping visualizes connections between components, aiding in effective troubleshooting and planning. With its detailed IP address management, Device42 efficiently tracks and organizes network spaces. The software's robust asset lifecycle tracking helps manage hardware and software from procurement to retirement. It also facilitates data center management, optimizing space and power usage. Integrated password and secret management enhances security. Customizable reporting in Device42 provides valuable analytics, making it an ideal solution for IT professionals seeking a holistic view of their infrastructure.

  • No, Device42 does not offer a free version.

  • Yes, Device42 offers a free trial.

  • No, Credit Card details are not required for the Device42 trial.

  • Yes, Device42 offers an API.

  • Device42 can be integrated with the following applications:

    • ServiceNow , Jira , Slack , AWS Cloud , Splunk Enterprise , Zendesk Suite , GitHub , BMC Helix Remedyforce , PagerDuty , ServiceNow , Microsoft Azure , Ansible Automation Platform , Jenkins X , Cisco UCS Manager , ServiceNow , jira

  • Device42 offers support with the following options:
    • Phone , Chat

  • Device42 offers training with the following options:
    • Webinar , Documentation

  • Device42 supports the following languages:
    • English

  • Following are the typical users of the Device42:
    • Small-Business , Midsize-Business , Large-Enterprise-Business

  • Device42 supports the following deployment:
    • Cloud Hosted

  • Device42 supports the following devices and operating systems:
    • Web-Based , Windows , Linux
Are you an authorized Device42 representative?

Claim this profile with an official business email to request management access. Public product information and approved reviews remain available before the profile is claimed.

Write a Review Visit Website ↗
Get Expert Help