Trying to decide between Device42 and iTOP? Both are industry-leading solutions, but which one is the best fit for your business? In this detailed comparison, we evaluate their features, pricing, ease of use, and customer support to help you make an informed choice. Whether you need advanced automation, better scalability, or user-friendly interfaces, this guide breaks down everything you need to know to select the right software for your needs.
Explore other software products that may fit your needs before making a final choice.
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Compare ratings, pricing, descriptions, buyer fit, integrations, category features, product details, alternatives, and SoftwareWorld’s final conclusion with Device42 on the left and iTOP on the right.
Device42
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iTOP
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See ratings, free-trial availability, starting price, and a short description for each product in two dedicated columns.
Software
Device42 is a versatile IT infrastructure management software, tailored to deliver comprehensive insights into complex network environments. It excels in automatic asset discovery, ensuring all devices and software are accurately...
Read more about Device42
Software
iTOP is a flexible help desk software designed to simplify IT service management and improve support efficiency. It allows IT teams to manage and resolve user requests effectively, providing tools...
Read more about iTOPCompare the popular integrations highlighted on each profile and open the full integration list for either product when you want deeper detail.
Microsoft Azure
AWS Cloud
GitHub
Zendesk Suite
System Center
Ansible Automation Platform
Jira
Elastic Stack
Open any shared category to compare the features selected under that category for both products.
Features shown here belong only to the ITSM Software category.
| Feature | Device42 | iTOP |
|---|---|---|
| Service Catalog | Listed | Listed |
| Alerts/Escalation | Listed | Listed |
| Multi-Channel Communication | Listed | Listed |
| Configuration Management | Listed | Listed |
| Inventory Management | Listed | Listed |
| Approval Process Control | Listed | Listed |
| Contract/License Management | Listed | Listed |
| Asset Tracking | Listed | Listed |
| Prioritization | Listed | Listed |
| Activity Tracking | Listed | Listed |
| Change Management | Listed | Listed |
| Knowledge Base Management | Listed | Listed |
| Self Service Portal | Listed | Listed |
| Incident Management | Listed | Listed |
| Alerts/Notifications | Listed | Listed |
| Chat/Messaging | Listed | Listed |
| Project Management | Listed | Listed |
| SLA Management | Listed | Listed |
| Access Controls/Permissions | Listed | Listed |
| Problem Management | Listed | Listed |
| Availability Management | Listed | Listed |
| Support Ticket Management | Listed | Listed |
| Surveys & Feedback | Listed | Listed |
| Help Desk Management | Listed | Listed |
| Capacity Management | Listed | Listed |
| Release Management | Listed | Listed |
| Asset Lifecycle Management | Listed | Listed |
| Task Management | Listed | Listed |
| Audit Trail | Listed | Listed |
| Remote Access & Monitoring | Listed | Listed |
| Artificial Intelligence | Not listed | Not listed |
Features shown here belong only to the IT Management Software category.
| Feature | Device42 | iTOP |
|---|---|---|
| Change Management | Listed | Listed |
| SLA Management | Listed | Listed |
| Activity Tracking | Listed | Listed |
| Knowledge Management | Listed | Listed |
| Dashboard | Listed | Listed |
| Audit Management | Listed | Listed |
| Self Service Portal | Listed | Listed |
| Patch Management | Listed | Listed |
| Capacity Management | Listed | Listed |
| Configuration Management | Listed | Listed |
| License Management | Listed | Listed |
| Alerts/Notifications | Listed | Listed |
| Inventory Management | Listed | Listed |
| Compliance Management | Listed | Listed |
| Remote Access/Control | Listed | Listed |
| Server Monitoring | Listed | Listed |
| Event Logs | Listed | Listed |
| Task Management | Listed | Listed |
| Incident Management | Listed | Listed |
| SSL Security | Listed | Listed |
| Audit Trail | Listed | Listed |
| Access Controls/Permissions | Listed | Listed |
| Ticket Management | Listed | Listed |
| Maintenance Scheduling | Listed | Listed |
| Chat/Messaging | Listed | Listed |
| Issue Auditing | Listed | Listed |
| IT Asset Tracking | Listed | Listed |
| IT Risk Management | Listed | Listed |
| Network Security | Listed | Listed |
| Artificial Intelligence | Not listed | Not listed |
Features shown here belong only to the CMDB Software category.
| Feature | Device42 | iTOP |
|---|---|---|
| Change Management | Listed | Listed |
| Performance Monitoring | Listed | Listed |
| Contract/License Management | Listed | Listed |
| Device Auto Discovery | Listed | Listed |
| API | Listed | Listed |
| IT Asset Management | Listed | Listed |
| Data Visualization | Listed | Listed |
| Impact Management | Listed | Listed |
| Service Level Agreement (SLA) Management | Listed | Listed |
| License Management | Listed | Listed |
| Relationship Mapping | Listed | Listed |
| Inventory Management | Listed | Listed |
| Configuration Management | Listed | Listed |
| Compliance Management | Listed | Listed |
| Knowledge Base Management | Listed | Listed |
| Workflow Management | Listed | Listed |
| Asset Lifecycle Management | Listed | Listed |
| Prioritization | Listed | Listed |
| IT Asset Tracking | Listed | Listed |
| Artificial Intelligence | Not listed | Not listed |
Compare deployment, device support, pricing model, support channels, and target company size for both products.
Explore alternatives to Device42 and iTOP before making a final choice.
Explore other software products that buyers may consider instead of Device42.
Explore other software products that buyers may consider instead of iTOP.
This comparison brings public profile information, category-specific feature selections, review visibility, and clearly labeled sponsored placements together in a structured format so you can evaluate both products with confidence.
Each section keeps Device42 and iTOP in clearly separated columns so you can compare equivalent information without losing context.
Shared categories open into their own feature comparisons, helping you review use-case-specific capabilities rather than only broad product claims.
Sponsored products stay outside the detailed comparison, and paid placements are clearly labeled so the core comparison remains focused on Device42 and iTOP.
Profile pages, category pages, integrations, and alternatives are linked throughout the page so you can continue your research from the same comparison.
