BMC Helix Remedyforce is a cloud-based IT service management tool developed to optimize service delivery in modern IT environments. Its integration with Salesforce offers a robust platform for managing IT services, incidents, and requests. This software excels in automating service management processes, ensuring quick and efficient resolution of IT issues. Key features include incident and problem management, change management, and asset management, all within a user-friendly interface. Remedyforce's self-service portal empowers users to find solutions independently, reducing the workload on IT staff. Its analytics and reporting capabilities provide insightful data, aiding in continuous improvement. Ideal for businesses seeking streamlined IT processes, BMC Helix Remedyforce enhances productivity, improves user satisfaction, and aligns IT services with business goals.
BMC Helix Remedyforce Claim
Modern, flexible, predictive service management for mid-size companies
BMC Software
1980
United States
1000+
Email
Service Catalog